Shopify Customer satisfaction apps 2026

OT : Easy Order Editing

8.2

1 Reviews

Streamline order changes with real-time editing tools Show more

OT: Easy Order Editing, also known as OrderTweak, is an innovative app designed to optimize your Shopify store's efficiency by allowing seamless post-checkout adjustments to orders and shipping details. Tailored for small and medium-sized enterprises (SMEs), this app helps reduce cart abandonment and enhances customer satisfaction by allowing effortless updates directly from your Shopify dashboard. By integrating smoothly into your existing processes, OrderTweak provides a simple yet powerful solution for improving your store's operational efficiency and customer service. This app empowers businesses to stay agile and responsive in today's fast-paced market environment. With OrderTweak, anticipate fewer customer complaints and increased flexibility in order management, making it a valuable addition to any Shopify store focused on customer-centric service.

Show less

Install App

Excel Post Purchase

Claim Offer

Seamless post-purchase upgrades with custom messaging. Show more

Excel Post Purchase is an innovative app designed to enhance the shopping experience by offering targeted post-purchase upgrades, specifically beneficial for merchants with multi-tier product offerings. It enables customers to effortlessly switch from a single-user to a multi-user license immediately after checkout, highlighting potential savings to incentivize upgrades. The app allows merchants to customize upsell messages, tailoring the experience to boost conversion rates and customer engagement. Its seamless integration ensures that customers can complete upgrades without the hassle of re-entering payment details, thereby saving time and reducing friction. This streamlined process not only enhances customer satisfaction but also opens new revenue channels for merchants by encouraging easy transitions to more comprehensive product tiers. Ideal for sellers offering both single and multi-user versions, Excel Post Purchase simplifies upgrade paths and optimizes the post-purchase journey.

Show less

Install App

WildGoose Live Chat

Claim Offer

One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.

Show less

Install App

Fast Conversion Bar

8.2

6 Reviews

Claim Offer

Fully-Customizable Promotional Topbar. Show Happy Customers. Show more

Fast Conversion Bar is a dynamic app designed to enhance your store's engagement by displaying a customizable promotional top bar. This integrative tool showcases social proof by highlighting the satisfaction of existing customers, effectively building trust and encouraging potential buyers to make a purchase. Its easy customization options allow you to tailor the bar to fit seamlessly with your store’s unique aesthetic, offering predefined color schemes, numerous fonts, and even custom CSS options for a personalized touch. By clearly demonstrating your brand's reliability and popularity to new visitors, the Fast Conversion Bar serves as a powerful conversion booster. Instill confidence in your audience with this straightforward yet impactful solution, reinforcing the idea that your brand is trusted and celebrated by many. Deploy the Fast Conversion Bar to effortlessly enhance your brand’s credibility and increase your conversion rates.

Show less

Install App

Seeplus: Fast Local Delivery

8.2

5 Reviews

Claim Offer

Q-Commerce Solution: Order Fulfilment & Instant Delivery Show more

Seeplus: Order Fulfilment is a dynamic app designed to meet the growing demand for quick and efficient delivery services. It simplifies the entire fulfilment process, from order management to picking and packing, shipping, and even returns management. Seamlessly integrated with Shopify, Seeplus offers a straightforward plug-and-play solution that accelerates your business operations. By partnering with Uber Direct, it introduces Q-Commerce, facilitating swift and dependable local delivery directly through your sales channels. This innovative platform not only addresses the need for speed and convenience but also enhances customer experience by offering multiple delivery options, including in-store, curbside, lockers, and instant delivery. Real-time order status updates and personalized communication further enrich customer satisfaction, while integrated staff instructions streamline order preparation, making retail stores more efficient. Seeplus ultimately boosts conversion rates, sales, and profitability, ensuring your business stays ahead in a fast-paced retail environment.

Show less

Install App

BL | Collection Sort & Manage

$6.99-$23.99 / Month

7.7

7 Reviews

Claim Offer

Raise profits with effective product sorting on collections Show more

BL | Collection Sort & Manage is a dynamic app designed to streamline and enhance the online shopping experience. With its versatile sorting options, it allows store owners to effortlessly tailor product displays, thus offering a seamless and intuitive browsing experience for customers. Users can prioritize products in collections based on desired weightage, ensuring that the most important items are prominently featured. The app supports exploring multiple sorting methods at once, allowing for a highly customized approach to product organization. By simplifying the browsing process, BL Collection Sorting not only boosts customer satisfaction but also aims to elevate sales. Experience the transformative impact as this tool optimizes your store into a finely-tuned retail platform. Whether you're looking to enhance customer engagement or improve operational efficiency, BL is the key to more organized and effective product management.

Show less

Install App

TrackFree Order Tracking

$5-$29 / Month

6.6

1 Reviews

Claim Offer

Track orders easily and boost loyalty with branded pages. Show more

TrackFree Order Tracking is a revolutionary app designed to enhance the customer experience by offering seamless order tracking solutions. This user-friendly platform provides real-time tracking updates, ensuring customers stay informed about their orders every step of the way. With TrackFree, businesses can create customized, branded tracking pages that reflect their brand identity and elevate the customer experience. The app also features automated updates and personalized product recommendations, allowing businesses to capitalize on upselling opportunities while delighting their customers. Transform order tracking into a joyful and efficient process that not only boosts sales but also increases customer satisfaction and loyalty.

Show less

Install App

Upsell & Cross‑Sell SmartFlow

8.2

28 Reviews

Claim Offer

Boost sales with seamless Shopify upsells and personalized post-purchase offers. Show more

SmartFlow Upsell & Cross-Sell is a powerful app designed to enhance the post-purchase experience by seamlessly integrating upsells and cross-sells. Perfect for Shopify users, it offers an effortless setup with customizable designs and premade templates for quick deployment. The app features one-click upsells and robust analytics to track performance and optimize sales strategies. With A/B testing, personalized offers, and thank you page deals, it helps businesses reduce cart abandonment and drive repeat purchases. Its drag-and-drop builder and responsive templates make designing custom upsells simple and effective. Furthermore, SmartFlow leverages product and customer data to target offers for maximum impact, adding elements such as timers and variant pickers to enhance urgency. With its detailed analytics and flexible customization options, SmartFlow is an invaluable tool for businesses looking to improve customer satisfaction and elevate their sales strategy.

Show less

Install App

ParcelWILL Order Tracking

$11-$479 / Month

8

2,297 Reviews

Unlock Deals 40% off

All-in-1 order tracker, Track order for higher CSAT and sales Show more

Parcel Panel Order Tracking is a comprehensive app designed to streamline the order tracking process for businesses, ensuring real-time visibility into shipments and addressing exceptions before they become customer complaints. The app automatically sends shipping notifications, keeping customers informed and reducing the volume of "Where is my order?" inquiries. Businesses can create a branded, multilingual tracking page with customizable elements, enhancing the customer experience and engagement. Additionally, the app offers a smart upsell system to drive more sales and provides powerful analytics to optimize shipping strategies. For dropshipping businesses, the app offers the convenience of hiding Chinese origins with just one click. With 24/7 customer support via online chat or email, Parcel Panel ensures that help is always available for users.

Show less

Install App

WellnessPay

$199.99 / Month

Claim Offer

Effortlessly manage HSA/FSA reimbursements, enhancing customer satisfaction and loyalty. Show more

WellnessPay is an innovative app designed to help merchants streamline the process of HSA/FSA reimbursement for their customers. By integrating purchase receipt details into eligibility categorization, it simplifies the often cumbersome task of claiming reimbursements from tax-advantaged health savings accounts. This ease of use not only bolsters customer satisfaction but also encourages repeat business by making post-purchase processes frictionless. WellnessPay empowers merchants to seamlessly support their customers' healthcare and wellness journeys, thus expanding their reach to health-conscious buyers. The app offers streamlined onboarding, allowing merchants to effectively manage health benefits and cater to a broader audience. By positioning merchants as supportive partners, WellnessPay is a valuable tool for businesses aiming to enhance customer loyalty and satisfaction in the wellness sector.

Show less

Install App

S: Estimated Delivery Date ETA

$6.99-$29.99 / Month

8

412 Reviews

Claim Offer

Boost sales with ETA, estimated delivery time & shipping time Show more

Omega Estimated Delivery Date is a powerful app designed to enhance transparency and trust by providing customers with clear and precise delivery timelines. It lets online store owners showcase animated graphics of estimated shipping dates across various stages such as product pages, the cart, checkout, success page, and even order emails. By offering detailed information on dispatch, shipping, and delivery times, the app reduces customer support inquiries and fosters increased consumer trust and sales conversion rates. With the ability to customize delivery estimations based on shipping methods, zip codes, or countries, it caters to a wide range of logistic needs. Store owners can tailor the app to display estimated delivery dates for specific products, collections, or vendors while also accommodating cut-off times, holidays, and providing countdown timers for order deadlines. Omega Estimated Delivery Date also adapts to visitors' local time zones, ensuring customers receive accurate and relevant information regardless of their location.

Show less

Install App

Customer.guru Net Promoter NPS

$50-$250 / Month

7.6

64 Reviews

Claim Offer

Survey Net Promoter Score, get testimonials & product reviews Show more

Customer.guru Net Promoter NPS is a powerful tool designed to help businesses understand customer satisfaction on a deeper level. With this app, you can analyze customer sentiment based on various factors such as the products they ordered, the timing of their first purchase (e.g., during holiday sales like Christmas or Black Friday), their purchase frequency, and geographic location. Uncover hidden trends in customer opinions to tailor your business strategies accordingly. The app is designed for ease of use, with a quick 30-second installation process. Benefit from increased survey participation through intelligent follow-up features, and showcase positive feedback by embedding testimonials and reviews directly on your platforms. Customer.guru Net Promoter NPS is an essential solution for businesses seeking to enhance customer engagement and satisfaction.

Show less

Install App

Varion Prices, Bundles & Deals

$5 / Month

Claim Offer

Compare variant prices easily and see potential savings instantly. Show more

Varion Variant Prices & Deals is a user-friendly app designed to enhance the online shopping experience by displaying all product variants, their prices, and potential savings in one convenient location. This feature-rich tool allows customers to easily compare different options, ensuring they make informed purchasing decisions. By clearly highlighting price differences, the app not only simplifies the shopping process but also enhances transparency and boosts customer satisfaction. Merchants benefit from increased conversions as customers are more likely to complete purchases when they understand the savings involved. With Varion, prices are consistently displayed relative to the first variant, providing a seamless and intuitive shopping experience. Overall, Varion Variant Prices & Deals is a powerful solution for both shoppers and merchants aiming to optimize their e-commerce interactions.

Show less

Install App

Huski Product Sample & memo

$9-$19 / Month

8.2

16 Reviews

Claim Offer

Easily try before buy products! Show more

Huski Product Sample & Memo is a versatile app designed to revolutionize the shopping experience by allowing customers to try products before making a purchase. This app is incredibly easy to set up and manage, offering a seamless integration into any retail strategy. With its "try before you buy" feature, Huski significantly enhances customer satisfaction, leading to increased sales and reduced return rates. A user-friendly interface includes a one-click process for customers to order samples, boosting their confidence in buying decisions. Customizable design options and language translation features ensure that the app caters to a diverse customer base. The app also includes a clever sticky button to streamline user experience and offers convenient redirection options to the cart or checkout, further enhancing the shopping journey.

Show less

Install App

TrackMaven

Claim Offer

Create Custom Order Tracking Page For Your Customers. Show more

TrackMaven is a robust app designed to streamline shipment monitoring and management for merchants. It provides real-time tracking information, enabling merchants to effortlessly keep an eye on their orders, ultimately enhancing customer satisfaction. With a centralized hub for all shipping data, the platform effectively consolidates information, optimizing workflow and reducing time spent on manual tracking. TrackMaven stays on top of every shipment, ensuring timely delivery without the need for merchants to send manual notifications. The app features automated courier matching and worldwide shipment tracking with precise accuracy, ensuring reliability. It also offers a simple, powerful order panel for comprehensive order analysis. With its user-friendly interface, TrackMaven stands out as an essential tool for modern merchants looking to elevate their shipping operations.

Show less

Install App

Calvine

Claim Offer

Remboursements & échanges instantanés sur les retours produits Show more

Calvine est une application innovante qui transforme l'expérience post-achat en un moment agréable pour vos clients. Elle permet aux marques de simplifier les retours produits en proposant des échanges rapides et efficaces, réduisant ainsi les obstacles à la conversion. En facilitant l'échange de produits, Calvine augmente significativement les taux de rachat et de conversion, ce qui booste vos ventes tout en améliorant la satisfaction client. Grâce à une interface intuitive, vos clients peuvent obtenir leur nouveau produit en quelques clics seulement. L'application automatise le flux de retours, diminuant ainsi les tickets liés aux retours et libérant du temps pour se concentrer sur l'essentiel. En intégrant Calvine, transformez vos retours en opportunités de revenus et offrez une expérience premium à chacun de vos clients.

Show less

Install App

Customer Order Manager ‑ CZ

$5 / Month

Claim Offer

Empower customers to easily reorder and cancel orders. Show more

Customer Order Manager ‑ CZ is a Shopify app designed to streamline order management for merchants focusing on efficiency. This app allows customers to easily reorder or cancel their purchases directly from the thank-you page, significantly reducing the need for customer service interventions. By simplifying these tasks, the app enhances customer satisfaction and improves post-purchase experiences. It helps merchants drive sales and boost customer retention, making it a valuable addition to any online store. With features like seamless one-click reordering, straightforward order cancellations, and real-time order updates, Customer Order Manager ‑ CZ ensures a user-friendly experience for both merchants and customers. The intuitive dashboard further simplifies order management, creating a seamless and loyal shopping experience.

Show less

Install App

PayRules: Hide Payment Methods

$4.99-$19.99 / Month

8

90 Reviews

Claim Offer

Hide COD, PayPal, Stripe, Bank Deposit or any payment methods Show more

PayRules: Hide Payment Methods is a powerful tool designed by KlinKode to streamline your e-commerce checkout process. This app allows you to customize the visibility of payment methods such as Cash on Delivery, PayPal, and others based on various conditions like cart total, customer type, or product category. By tailoring payment options, merchants can effectively reduce risks associated with unwanted chargebacks, account freezes, and additional shipping fees, which can often lead to significant losses. PayRules enhances the checkout experience by making it more relevant and convenient for both merchants and their customers. This leads to improved customer satisfaction and increased conversion rates, while also safeguarding your business from avoidable costs. Compatible with all Shopify plans including Shopify Plus, PayRules delivers flexible payment management solutions for businesses of all scales, from B2C to wholesale and B2B markets.

Show less

Install App

Qe Multiship

$4.99-$39.99 / Month

8.2

5 Reviews

Claim Offer

Ship items to multiple addresses easily with 1 seamless order. Show more

Qe Multiship is a dynamic app designed to elevate your customers' shopping experiences by allowing them to ship items to multiple addresses within a single order. This feature lets customers assign a specific delivery address to each item in their cart and choose unique shipping rates for every destination, offering unparalleled convenience and flexibility. With Qe Multiship, sending gifts to loved ones or managing deliveries across multiple locations becomes a seamless process. The app integrates directly into the cart page, ensuring a smooth and intuitive shopping journey without the need for additional navigation. Setting up Qe Multiship is swift, taking less than 30 seconds, while retaining the usual order fulfillment process. Customizable shipping rates further enhance its appeal, making it an ideal solution for streamlining gifting during the holidays or any special occasion.

Show less

Install App

Shield Insurance

$0.99 / Month

8.2

1 Reviews

Claim Offer

Enhance trust with automated shipping protection and warranty extension. Show more

Shield Insurance is a comprehensive app designed to provide shipping protection and warranty extensions, safeguarding merchants against the financial impact of lost, stolen, or damaged shipments. By automating coverage, the app strengthens customer trust, minimizes disputes, and enhances overall satisfaction—all crucial for businesses dealing with high-value products. Shield Insurance's robust features not only build post-purchase confidence, encouraging repeat business but also help in significantly reducing return rates. Its dynamic pricing feature automatically adjusts the insurance cost based on the cart total, ensuring fair and flexible pricing options for customers. With auto opt-in functionality, customers are effortlessly enrolled in protection, streamlining the process and enhancing the user experience. Additionally, the app includes a sophisticated analytics dashboard to track key metrics such as revenue, orders, insured orders, and opt-in rates, empowering merchants with insightful data for informed decision-making. Protect every order, build customer loyalty, and drive brand growth with Shield Insurance.

Show less

Install App

Shopify Customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 268 Apps

OT : Easy Order Editing

Excel Post Purchase

WildGoose Live Chat

Fast Conversion Bar

Seeplus: Fast Local Delivery

BL | Collection Sort & Manage

TrackFree Order Tracking

Upsell & Cross‑Sell SmartFlow

ParcelWILL Order Tracking

WellnessPay

S: Estimated Delivery Date ETA

Customer.guru Net Promoter NPS

Varion Prices, Bundles & Deals

Huski Product Sample & memo

TrackMaven

Calvine

Customer Order Manager ‑ CZ

PayRules: Hide Payment Methods

Qe Multiship

Shield Insurance