Shopify Customer satisfaction apps 2025

ESTS Cancel Order Notification

$1.99 / Month

Instant alerts for canceled orders, ensuring swift action. Show more

ESTS Cancel Order Notification is an essential app for Shopify merchants focused on efficient order management. It provides instant email alerts whenever an order is canceled, ensuring that you are immediately informed of any issues requiring your attention. This quick notification system allows you to respond promptly to potential problems, thus maintaining high levels of customer satisfaction and effectively managing your inventory. The app includes detailed order information within the notifications, streamlining cancellation management. With seamless integration into the Shopify platform, the app requires no complex setup, making it a hassle-free solution for merchants striving for operational efficiency. Stay proactive and informed with ESTS Cancel Order Notification, optimizing your order processing workflow.

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Real-time alerts

Instant email notifications

Seamless shopify integration

Detailed order info

Quick cancellation management

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TrackMaven

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Create Custom Order Tracking Page For Your Customers. Show more

TrackMaven is a robust app designed to streamline shipment monitoring and management for merchants. It provides real-time tracking information, enabling merchants to effortlessly keep an eye on their orders, ultimately enhancing customer satisfaction. With a centralized hub for all shipping data, the platform effectively consolidates information, optimizing workflow and reducing time spent on manual tracking. TrackMaven stays on top of every shipment, ensuring timely delivery without the need for merchants to send manual notifications. The app features automated courier matching and worldwide shipment tracking with precise accuracy, ensuring reliability. It also offers a simple, powerful order panel for comprehensive order analysis. With its user-friendly interface, TrackMaven stands out as an essential tool for modern merchants looking to elevate their shipping operations.

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User-friendly interface

Real-time tracking

Centralized hub

Automated courier matching

Order analysis panel

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Local: Country Payment Rules

$5 / Month

8.7

1 Reviews

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Show payment methods to customers based on their country Show more

ETP Localized Country Payments is an innovative app designed to boost conversion rates by presenting customers with payment methods tailored to their geographical location. It is perfect for both global enterprises and region-specific businesses, as it streamlines the checkout process by offering payment options that customers recognize and trust. By automatically detecting a customer’s location and displaying appropriate payment methods, the app significantly reduces cart abandonment and enhances overall customer satisfaction. This localization of payment options helps merchants effectively cater to a diverse and international customer base. With ETP Localized Country Payments, businesses can effortlessly broaden their reach and optimize their sales strategies by making the purchasing process as seamless and familiar as possible for customers worldwide.

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Increase conversions

Reduce cart abandonment

Display region-specific

Automatically detect location

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nudgem

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Help customers shop faster with personalized storefronts Show more

Nudgem is an innovative app designed to enhance the shopping experience by offering personalized storefronts for your customers. It allows you to curate product recommendations, display recently viewed items, and manage loyalty points and coupon codes—all seamlessly integrated into one accessible platform. By connecting with your existing tools, Nudgem ensures that your customers quickly find the most relevant content, making their shopping journey more efficient and satisfying. The app also promotes customer engagement and repeat business through its interactive and tailored approach. You can select from over 10 data sources and effortlessly arrange widgets with its intuitive drag-and-drop editor. Additionally, Nudgem allows you to customize the look and feel of Curated Shops to align with your brand, and offers a simple, one-click placement feature to integrate these personalized storefronts into your store effortlessly.

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Customizable design

Product recommendations

Milople Custom Price

$3.99 / Month

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"Let customers choose prices, enhancing satisfaction and increasing conversions." Show more

The Custom Price app revolutionizes the checkout experience by allowing customers to set their own prices, effectively reducing cart abandonment and appealing to cost-conscious shoppers. Designed to integrate seamlessly with all Shopify themes, it enhances customer satisfaction through personalized pricing while boosting conversions and fostering stronger customer relationships. Supporting donation and loyalty models, the app empowers users to pay according to their budget and perceived value. Merchants can maintain control by setting minimum price thresholds, ensuring fair transactions. With a built-in validation system, the app ensures that all entered prices meet predefined criteria, providing a smooth and error-free checkout process. By aligning pricing strategies with customer expectations, the Custom Price app helps increase sales and strengthen brand loyalty.

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Integrates with shopify

Boosts conversions

Customer-set pricing

Supports donation models

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Neighborhood Runner

$24.95 / Month

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"Neighborhood Runner: Fast, reliable local deliveries via Uber Direct." Show more

Neighborhood Runner is an innovative local delivery app seamlessly integrated with Uber Direct to fulfill local orders quickly and efficiently. Taking advantage of Uber's vast delivery network, users can enjoy real-time tracking and receive accurate delivery time estimates, enhancing overall customer satisfaction. With a user-friendly setup, businesses can streamline operations and offer a superior shopping experience through timely and efficient local deliveries. The app also allows for product eligibility control by designating or excluding certain products with tags, ensuring a tailored delivery service. Users benefit from real-time quotes and the ability to create deliveries directly through Uber Direct, coupled with proof of delivery features for added reliability. Neighborhood Runner is perfect for businesses looking to improve logistics and delight their local clientele with exceptional delivery services.

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Real-time tracking

Real-time quotes

Proof of delivery

Delivery notifications

Local order fulfillment

Accurate delivery times

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Ordflow

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Centralized eCommerce orders, automate shipping & fulfilment Show more

Ordflow is a comprehensive eCommerce solution designed to manage orders across multiple sales channels seamlessly. By integrating with leading carriers, it simplifies order processing and automates essential tasks, ensuring that generating accurate shipping labels is quick and easy. Real-time tracking capabilities keep you informed every step of the way, while robust reporting tools offer invaluable insights into your operations. Ideal for eCommerce merchants, Ordflow helps streamline operations, reduce costs, and improve customer satisfaction. It centralizes order management, enhancing efficiency in fulfillment and ensuring timely updates on tracking deliveries. With Ordflow, managing your eCommerce business becomes a more cohesive and efficient experience.

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Order fulfillment

Real-time tracking

Automate shipping

Centralized orders management

Integration with carriers

Robust reporting

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SupportReply

$4.99-$199.99 / Month

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Instant AI replies to DMs; real-time updates and customizable FAQs. Show more

SupportReply is an innovative app designed to enhance your Instagram direct message experience through AI-powered support. It enables instant replies to DMs, providing quick and efficient customer service while boosting satisfaction. Customers can receive real-time shipping updates by simply entering their order number, and access answers to frequently asked questions, which you can manage and customize. The app allows you to tailor your bot’s name and responses to align with your brand and notifies you when a human touch is needed in the conversation. Fully integrated with Shopify and ensuring GDPR compliance, SupportReply liberates your team from monotonous support tasks, allowing more focus on business growth. Transform your customer service approach with personalized, instant, and efficient interaction.

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Real-time updates

Shopify integration

Gdpr compliant

Customizable faqs

Instant ai replies

Bot name customization

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EasyPass Change

$10 / Month

Effortless password resets feature for your customers Show more

EasyPass Change is a vital tool for businesses aiming to enhance customer satisfaction and security through streamlined password management. This app allows customers to reset their forgotten passwords effortlessly, reducing frustration and decreasing the burden on support teams. By minimizing lockouts and support tickets, EasyPass Change helps prevent lost sales, ensuring a seamless shopping experience for users. The app encourages frequent and strong password updates, significantly bolstering your store’s security defenses. EasyPass Change provides a win-win solution by creating happy customers, promoting a secure environment, and allowing your team to focus on more productive tasks. With its commitment to data protection, EasyPass Change emphasizes both ease of use and robust security, making password management a breeze. Its user-friendly interface ensures a smooth reset experience, enhancing overall customer satisfaction and loyalty.

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User-friendly interface

Frequent updates

Effortless resets

Independent resets

Smooth experience

Boosts satisfaction

Complaint Guru

$20-$75 / Month

8.2

2 Reviews

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Enhance customer support with realtime complaint management. Show more

Complaint Guru is an innovative app designed to enhance customer support by providing a dedicated complaint page for your store. This tool allows businesses to effortlessly track, prioritize, and resolve customer issues in real-time, ensuring a seamless and efficient user experience. Customers can easily submit their complaints and receive timely updates on the status, which helps build trust and satisfaction. By streamlining communication, the app contributes to improving your brand's reputation and increasing customer retention. Its efficient complaint management system ensures that issues are addressed quickly, fostering a positive relationship between businesses and their customers. Invest in Complaint Guru to elevate your customer support and maintain a strong, trustworthy brand presence.

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Instant updates

Realtime complaint management

Dedicated complaint page

Submit and track complaints

Complaint prioritization

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Ranavo

$9-$199 / Month

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Ranavo: Streamlined 24/7 AI chatbot for enhanced customer support efficiency. Show more

Introducing Ranavo, a cutting-edge chatbot designed to transform your customer service experience. Ranavo provides immediate, accurate answers to common customer inquiries, such as shipping fees, product details, and order statuses, seamlessly integrating with your store to offer 24/7 support without manual intervention. By automating responses, you can significantly reduce customer wait times, boost satisfaction, and free up your team to address more complex issues. This enhances the overall shopping experience, leading to increased customer loyalty and potential sales. Ranavo also offers custom AI training, allowing you to upload data sources for tailored, precise responses, and ensures seamless agent handoff for more complicated queries requiring live support. With branded customization to reflect your store's visual identity and comprehensive analytics to track issue resolution and interaction trends, Ranavo is the complete solution for elevating your customer support.

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Automated responses

Seamless integration

Comprehensive analytics

Custom ai training

Branded customization

24/7 ai chatbot

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Tracking Rabbit

$20-$110 / Month

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Order Tracker, Order Lookup, Branded Tracking Page for Upsells Show more

Tracking Rabbit is a dynamic app designed to enhance your brand, elevate customer satisfaction, and increase sales by streamlining the order tracking process. It allows businesses to offer customers a cohesive and branded experience right from custom shipping notifications to a personalized order tracking lookup page. This app also opens up opportunities for additional sales through upsells, sales messages, promotions, and tailored product recommendations. By leveraging Tracking Rabbit, businesses can effectively reduce customer service inquiries related to the status of orders (WISMO - "Where Is My Order") across multiple channels such as social media, emails, web forms, and phone calls. Its features include a branded tracking page with real-time tracking updates, ensuring customers remain informed and engaged. With Tracking Rabbit, transform your order tracking into an opportunity to reinforce your brand and engage your customers more effectively.

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Real-time updates

Product recommendations

Customizable notifications

Order lookup

Branded tracking page

Shipping notifications

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Eliora Chat

$30 / Month

Identify trends and optimize inventory for higher sales. Show more

Eliora Chat is an innovative app designed for merchants seeking to optimize their inventory with ease and accuracy. Tailored for small to mid-sized businesses, the app offers real-time insights into trending products, helping merchants make informed decisions quickly. By streamlining market analysis, it reduces the guesswork associated with inventory management, allowing businesses to focus on what their customers truly want. This results in a significant competitive edge, boosting both sales and customer satisfaction. Eliora Chat features a user-friendly interface, ensuring that even those with minimal technical expertise can navigate it effortlessly. Additionally, it provides customizable market analysis reports, enabling businesses to tailor insights according to their unique requirements.

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User-friendly interface

Customizable reports

Real-time insights

Shippingbo

9.1

27 Reviews

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Connectez Shopify à Shippingbo pour une gestion logistique fluide et optimisée. Show more

Shippingbo is a free application designed to seamlessly connect your Shopify store with your Shippingbo account, offering a comprehensive logistics solution for e-commerce merchants. By integrating this app, you can fully leverage the capabilities of your Shopify storefront to meet the increasing demands of consumers for a high-quality post-purchase experience. Shippingbo guarantees speed, quality, and transparency in order processing, enhancing customer satisfaction. Through the official connector, you can unify and optimize your logistics by linking all your internal and external storage points to Shopify. The app automates the printing of shipping labels for over 120 carriers and keeps your inventory synchronized in real-time to prevent overselling and stockouts. Additionally, Shippingbo provides real-time updates to your customers about their order preparation status, ensuring they remain informed throughout the process.

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Order status updates

Unified logistics

Multi-carrier labels

Real-time stock

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BLU

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BLU: Flexible e-commerce with "Buy Now, Ship Later" convenience. Show more

BLU revolutionizes the e-commerce landscape by offering shoppers unparalleled order flexibility and scheduled shipping options. Integrated seamlessly into Shopify stores, this app empowers users to make purchases at any time of the year, including peak holiday seasons, without the stress of delivery delays or scheduling conflicts. Its standout feature, the "BUY NOW, SHIP LATER" option, allows shoppers to take advantage of sales and promotions while choosing a convenient delivery date that fits their schedule. BLU minimizes overhead for retailers and enhances customer satisfaction with a zero liability policy, shifting delivery responsibility to merchants. Whether planning for seasonal events or personal trips, users can shop for any occasion and have their purchases delivered at their convenience. Join BLU today to transform and enhance your online shopping experience.

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Shopify integration

Order flexibility

Scheduled shipments

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DH: Estimated Delivery Date

$4.98-$7.98 / Month

7.4

8 Reviews

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Display estimated delivery dates, delivery times, and more. Show more

DH: Estimated Delivery Date is a versatile app designed to enhance customer satisfaction by providing clear and customizable estimated delivery date messages across multiple stages of the purchasing journey. By displaying these messages on product, cart, checkout, thank-you pages, and even in emails, the app minimizes customer inquiries about shipping dates and streamlines communication. With support for 28 languages, including Chinese and English, and availability in multiple countries, it caters to a global audience. The app allows businesses to tailor the shipping date calculation based on various factors, such as public holidays, working days, cutoff times, products, collections, countries, and shipping methods, all without the need for coding skills. Additionally, DH: Estimated Delivery Date offers multiple visual types for messages to align with different brand aesthetics and includes a countdown timer feature to create urgency and boost sales. This app is a powerful tool for any e-commerce store looking to optimize its shipping information process and improve the overall shopping experience for customers.

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Countdown timer

Supports multiple shipping methods

Accounts for public holidays

Display delivery estimates

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Where was I?

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Improve satisfaction by supplying easy-to-use comparison Show more

"Where was I?" is a revolutionary Shopify plugin designed to enhance the online shopping experience by keeping track of every product customers visit. It provides a personalized navigation history that makes it seamless for shoppers to revisit previously viewed items, thanks to its elegant side drawer or bottom panel feature. This functionality significantly reduces search time, leading to higher customer satisfaction and potentially increased sales. The plugin also offers customizable user interface options, allowing businesses to choose between a sleek drawer or a convenient panel. Furthermore, "Where was I?" ensures data privacy by storing information directly in the customer's browser, eliminating any legal concerns about data handling. Elevate your Shopify store with "Where was I?" and enjoy smoother navigation and happier customers.

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Customizable ui

Product tracking

Navigation history

Local storage

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Mensajeros Urbanos

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Gestiona tus entregas desde una misma plataforma Show more

Mensajeros Urbanos es la aplicación ideal para optimizar la logística de tu negocio de e-commerce. Esta plataforma tecnológica garantiza la entrega de tus productos de manera eficiente, asegurando que lleguen a sus destinos justo cuando y donde se necesita. Gracias a su avanzado algoritmo inteligente, se definen las rutas y recursos óptimos para agilizar cada entrega, reduciendo así tiempos y costos. Además, Mensajeros Urbanos destaca por su compromiso con el medio ambiente, permitiéndote posicionar a tu marca como una opción responsable y sostenible. Con su función de seguimiento en tiempo real, puedes monitorear el estado de tus operaciones en cada paso del proceso, aumentando así la confianza y satisfacción de tus clientes. Mejora tu servicio al cliente y fortalece su lealtad con esta solución logística innovadora y confiable.

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Real-time tracking

Intelligent routing

Optimal resource allocation

Eco-friendly solution

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Mini ‑ Product Samples

$9.99 / Month

Increase sales & reduce returns with easy product sample Show more

Mini ‑ Product Samples is an innovative app designed to enhance your customers' shopping experience by offering easy sample ordering. With the "Try Before You Buy" feature, customers can explore and test products through samples before committing to larger purchases, fostering confidence and satisfaction. This not only reduces return rates but also boosts your store's performance. The app provides flexible display options with stylish sample displays like a Sample Box or a cart button, tailored to your preferences. You can set smart sample limits to manage how many samples customers can order, maintaining cost-efficiency. To cater to a global audience, the app supports multilingual translation, making it easy to reach customers worldwide. Additionally, automated post-sample emails help in converting interest into purchases, supported by in-depth sales and sample insights to track performance effectively.

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Multilingual support

Automated emails

Easy sample ordering

Smart sample limits

Sales insights

Stylish sample displays

Checkout Master

$5 / Month

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Customize checkout and Enable Prepaid Conversions Show more

Checkout Master is a versatile app designed to enhance the checkout experience for both merchants and customers by providing customizable payment and delivery options. By allowing merchants to hide, sort, or rename payment methods and tailor delivery choices based on conditions like order value or customer location, the app helps create a seamless and efficient checkout process. This customization leads to improved customer satisfaction as it meets varying client needs and preferences. Merchants can streamline their operations, reduce cart abandonment rates, and potentially increase conversion rates. The app supports multiple conditions for customization, offering flexibility and control to adapt to ever-changing business requirements. Checkout Master is a powerful tool for any merchant looking to optimize their checkout process while maintaining a personalized customer journey.

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Customize payment methods

Tailor delivery choices

Efficient checkout process

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Shopify Customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 80 to 100 of 256 Apps

ESTS Cancel Order Notification

TrackMaven

Local: Country Payment Rules

nudgem

Milople Custom Price

Neighborhood Runner

Ordflow

SupportReply

EasyPass Change

Complaint Guru

Ranavo

Tracking Rabbit

Eliora Chat

Shippingbo

BLU

DH: Estimated Delivery Date

Where was I?

Mensajeros Urbanos

Mini ‑ Product Samples

Checkout Master