Shopify Customer satisfaction apps 2025

Neighborhood Runner

$24.95 / Month

"Neighborhood Runner: Fast, reliable local deliveries via Uber Direct." Show more

Neighborhood Runner is an innovative local delivery app seamlessly integrated with Uber Direct to fulfill local orders quickly and efficiently. Taking advantage of Uber's vast delivery network, users can enjoy real-time tracking and receive accurate delivery time estimates, enhancing overall customer satisfaction. With a user-friendly setup, businesses can streamline operations and offer a superior shopping experience through timely and efficient local deliveries. The app also allows for product eligibility control by designating or excluding certain products with tags, ensuring a tailored delivery service. Users benefit from real-time quotes and the ability to create deliveries directly through Uber Direct, coupled with proof of delivery features for added reliability. Neighborhood Runner is perfect for businesses looking to improve logistics and delight their local clientele with exceptional delivery services.

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Real-time tracking

Real-time quotes

Proof of delivery

Delivery notifications

Local order fulfillment

Accurate delivery times

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Address Validator:ize

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Eliminate delivery errors with our real-time address validator Show more

Address Validatorize is an indispensable tool for online retailers looking to eliminate costly errors related to shipping addresses. By verifying addresses immediately as orders are placed, this app helps ensure accurate and smooth deliveries, leading to increased customer satisfaction. It is designed to catch typos like missing apartment numbers and incorrect spellings and flags undeliverable addresses such as PO boxes and offshore locations. This proactive approach saves businesses significant amounts of money by reducing refunds, preventing the loss of packages, and cutting down on re-shipment and customer service costs. Address Validatorize is easy to integrate, requiring no coding; it’s a simple one-click addition compatible across mobile and desktop devices. It supports both Shopify Basic and Shopify Plus stores and seamlessly works with popular payment systems like Apple Pay and Google Pay. Say goodbye to revenue lost from address mishaps with this essential app.

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Real-time validation

Easy integration

Error correction

Po box blocking

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CheckoutStride

$8 / Month

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A single App to enhance and improve your Checkout experience Show more

CheckoutStride is a comprehensive app designed to elevate the checkout experience, optimize sales, and enhance customer satisfaction for Shopify users. It offers seamless integration with Shopify Functions, allowing businesses to efficiently manage shipping options, payment methods, and discounts. The app supports cross-selling and facilitates delivery date selections with the ability to designate delivery blackout dates. It ensures secure transactions with features such as age verification and mixed-cart order validations. CheckoutStride also includes the capability to add custom fields like order notes and gift messages, ensuring a personalized shopping experience. With customizable rule-based functionalities, users can hide certain shipping and payment methods, set ‘Buy X, Get Y’ discounts, and restrict checkout based on various parameters to cater to specific business needs.

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Trust badges

Hide shipping methods

Cross-selling capabilities

Hide payment methods

Age verification

Checkout restrictions

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Fulfillkaro

9.1

1 Reviews

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Effortlessly streamline eCommerce shipping, boosting efficiency and sales growth. Show more

Fulfillkaro is a powerful eCommerce app designed to revolutionize your shipping process. With its user-friendly interface, it simplifies fulfillment tasks, allowing merchants to focus on enhancing sales growth. Fulfillkaro offers a tailored solution that adapts to your specific business needs, ensuring efficient order processing and heightened customer satisfaction. The app allows for effortless management of shipments from order placement to delivery, providing a seamless experience for both merchants and customers. With features like customized order handling and automated inventory synchronization, Fulfillkaro ensures that your stock levels are always updated and accurate. This robust app is the perfect partner for any eCommerce business looking to streamline their operations and boost their success.

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Automated inventory

Effortless shipping

Customized orders

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RPro ‑ Returns & Exchanges

$29-$299 / Month

Seamlessly Manage Returns, Exchanges, Embed easily in store Show more

RPro – Returns & Exchanges is a revolutionary app designed to enhance the returns and exchanges process for Shopify store owners. With a focus on operational excellence, it caters to businesses of all sizes by simplifying the often daunting task of managing return orders. The app provides a user-friendly interface that allows merchants to handle customer returns and exchanges swiftly and effectively. By streamlining these processes, RPro not only improves store efficiency but also enhances overall order management. This results in prompt issue resolution and a smooth, hassle-free experience for both merchants and customers. With RPro, transform your store's return policy into a seamless operation that boosts customer satisfaction and operational productivity.

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Intuitive interface

Simplify return processes

Streamline exchanges

Embed in store

Operational excellence

CartBuddy

$119-$899 / Month

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"AI chatbot for seamless Shopify order tracking and customer support." Show more

CartBuddy is a cutting-edge application designed to elevate customer service through advanced AI capabilities. With its intelligent chatbot, users gain access to instant order tracking, streamlined complaint resolution, and personalized product recommendations tailored to individual customer preferences. By implementing CartBuddy, businesses can enjoy significant benefits, such as reducing the number of support tickets, boosting conversion rates, and enhancing overall customer satisfaction. The app integrates effortlessly with Shopify, requiring minimal setup while delivering maximum value through automated and efficient interactions. Key features include real-time order tracking with timely delivery updates and estimated arrival times, 24/7 customer support with zero wait times, and a comprehensive analytics dashboard to monitor chatbot performance and ROI. Additionally, CartBuddy supports multiple languages, making it an excellent tool for catering to a global customer base.

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Multi-language support

Seamless integration

Performance analytics

Real-time tracking

Automated support

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NubiSoft Pickup Points

$29.99 / Month

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Enhance your delivery service by using Pickup Points Show more

NubiSoft Pickup Points is an innovative application designed to transform the order fulfillment process by enabling customers to select convenient UPS Points for their deliveries. This user-friendly solution is perfect for e-commerce merchants aiming to enhance shipping efficiency and elevate customer satisfaction. By integrating seamlessly with your existing systems, NubiSoft Pickup Points ensures accurate selection and visibility of UPS Points directly within the admin panel. Customers enjoy the flexibility of choosing delivery locations that suit their needs, while merchants benefit from streamlined logistics. This app offers an ideal solution for those seeking a customer-centric approach to shipping that can adapt to modern consumer demands. Enhance your e-commerce platform's shipping capabilities with NubiSoft Pickup Points and deliver convenience at every step.

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Seamless integration

Choose ups points

Admin panel view

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Final Returns & Order Exchange

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Order returns, refunds and exchanges is now easy and unlimited Show more

Final Returns & Order Exchange is a transformative app designed to streamline the process of handling product returns, exchanges, and refunds for businesses. Recognizing the complexity and time-consuming nature of managing customer returns, this app aims to enhance customer satisfaction and boost operational efficiency for merchants. Final simplifies the return process, making it effortless for customers and businesses alike. It offers seamless item exchanges, reducing friction for users who wish to swap products. The app also enhances communication by providing easy and efficient customer support, ensuring clear and quick interactions. With Final, businesses can expect a more organized and effective approach to managing returns, ultimately improving the overall shopping experience for their customers.

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Effortless returns

Exchange simplified

Simplified communication

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RightAway Marketing & Helpdesk

$59-$199 / Month

1 Reviews

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Optimize Shopify engagement with automated WhatsApp marketing and support. Show more

RightAway Marketing & Helpdesk is a comprehensive WhatsApp marketing solution designed specifically for Shopify merchants seeking to streamline and enhance customer engagement. With RightAway, businesses can effortlessly run automated and personalized campaigns aimed at boosting sales and improving customer satisfaction. This all-in-one platform simplifies the management of key customer interactions, including abandoned cart reminders, order confirmations, promotional broadcasts, and customer support, all through the popular communication channel of WhatsApp. By automating these processes, RightAway not only improves customer engagement but also helps reduce non-delivery rates (NDRs) and fraud through cash on delivery (COD) confirmations. Additionally, the app offers an omnichannel inbox, seamlessly integrating WhatsApp, Email, and Instagram, which allows for efficient customer service management across multiple platforms. Whether for small brands or large enterprises, RightAway is a powerful tool for enhancing conversion rates and building stronger customer relationships.

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Automated campaigns

Personalized broadcasts

Omnichannel inbox

Cart recovery messages

Order tracking notifications

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Custom Reviews

$9.9 / Month

(1/5)

1 Reviews

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Get valuable customer feedbacks on your products Show more

Custom Reviews is a versatile app designed to enhance customer interaction and satisfaction by allowing you to create personalized forms tailored to your needs. Whether you choose to build your own form or utilize pre-built templates, the app provides an intuitive solution for collecting product reviews, gathering store feedback, or establishing a contact forum. The forms and reviews naturally blend with your site's design, preserving the aesthetic while offering the flexibility to add custom styles to individual elements. By fostering an environment of open communication, the app enables you to glean valuable insights from customer feedback, ultimately driving increased sales and heightened customer satisfaction. With functionality to read, reply, or moderate reviews, Custom Reviews ensures a streamlined process for both users and administrators, making it a must-have tool for any business looking to engage effectively with its audience.

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Pre-built templates

Review moderation

Custom forms

Theme-friendly design

Form customization

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SMART Address Validator

$4.99 / Month

7.8

4 Reviews

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Seamlessly validate customer address fields at checkout Show more

SMART Address Validator is an essential tool for merchants who frequently encounter address errors or deliver to complex locations. This application minimizes delivery errors by rigorously verifying customer addresses before shipping, ensuring that packages reach their intended destinations. By preventing failed deliveries and reducing costly returns, it offers significant savings in both time and expenses. The real-time address validation feature not only streamlines the fulfillment process but also dramatically enhances customer satisfaction, fostering trust and reliability. Its seamless integration with existing order fulfillment systems makes it an indispensable asset for improving operational efficiency and customer experience. Ideal for businesses aiming to optimize their shipping accuracy, SMART Address Validator ensures smooth and accurate deliveries every time.

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Real-time validation

Prevent delivery errors

Reduces failed deliveries

Accurate shipping support

Easy order integration

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Returnista ‑ Return & Exchange

$99-$249 / Month

8.2

2 Reviews

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Take control of your returns and promote exchanges.

Branded return portal

Manage return logistics

Drive revenue exchanges

Data-driven returns

Multilingual returns portal

Proactive communication

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Free gift | UpCart

$9.99 / Month

7.2

19 Reviews

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Free gift on purchase. Built by merchants. Feels native. Show more

Free Gift | UpCart is a revolutionary Shopify app designed to enhance your online store's promotional strategy. This user-friendly tool allows merchants to effortlessly offer free gifts to customers when they reach certain cart value goals, boosting sales and customer satisfaction without the hassle of annoying pop-ups. Integrating seamlessly with your webshop, the app offers the flexibility to target specific collections and stack free gift promotions on top of other ongoing discounts. With a fast and easy installation process that requires no developer expertise, you can create customizable and visually appealing free gift campaigns that align with your brand. Elevate your store's offering and unlock its full potential by engaging customers with attractive incentives using Free Gift | UpCart. Experience a smoother, more effective approach to e-commerce promotions today!

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Customizable campaigns

Seamless integration

Stackable discounts

Free gift promos

Specific collection targeting

Easy install

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Milople Size Chart

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"Optimize size selection with customizable charts, reducing returns and boosting satisfaction." Show more

Size Chart is an innovative app designed to help merchants minimize returns and boost customer satisfaction by ensuring customers select the right size for their purchases. It allows merchants to effortlessly upload and display size charts directly on product pages, tailored to specific products or applied universally across all items. With flexible display options, the charts can appear as an image, a button-triggered popup, or a simple embedded image, offering a seamless and user-friendly experience. Merchants can further personalize the appearance by customizing the popup trigger text, button text, and colors to align with their store's branding. This attention to detail not only enhances the visual coherence of the store but also builds customer confidence in their purchasing decisions. By providing clear and accessible size information, Size Chart aids in reducing potential customer dissatisfaction and encourages trust in the buying process.

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Product page display

Customizable size charts

Popup and image options

Brand-specific customization

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BL | Collection Sort & Manage

$9.99-$29.99 / Month

6.7

4 Reviews

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Raise profits with effective product sorting on collections Show more

BL | Collection Sort & Manage is a dynamic app designed to streamline and enhance the online shopping experience. With its versatile sorting options, it allows store owners to effortlessly tailor product displays, thus offering a seamless and intuitive browsing experience for customers. Users can prioritize products in collections based on desired weightage, ensuring that the most important items are prominently featured. The app supports exploring multiple sorting methods at once, allowing for a highly customized approach to product organization. By simplifying the browsing process, BL Collection Sorting not only boosts customer satisfaction but also aims to elevate sales. Experience the transformative impact as this tool optimizes your store into a finely-tuned retail platform. Whether you're looking to enhance customer engagement or improve operational efficiency, BL is the key to more organized and effective product management.

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Versatile options

Effortless sorting

Weighted prioritization

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Fulfillment Plus, Inc.

8.2

1 Reviews

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Grow your DTC business with flexible and efficent fulfillment Show more

Fulfillment Plus, Inc. is a cutting-edge app designed to streamline your business's fulfillment process and maximize efficiency. With a user-friendly interface, it supports multi-channel order processing, real-time inventory tracking, and advanced analytics, making it easier than ever to manage your operations. The app empowers businesses to optimize inventory management, ensuring timely deliveries and boosting customer satisfaction. It also offers the unique ability for customers to submit orders directly to a custom assembly line, perfect for targeted marketing campaigns. Fulfillment Plus integrates seamlessly with platforms like Shipstation, Amazon, UPS, FedEx, USPS, and Shippo, ensuring broad compatibility with existing systems. Additionally, the app supports B2B/EDI compliance, enhancing its utility for a wide range of business clients. Backed by exceptional customer service, Fulfillment Plus is an ideal solution for DTC clients looking to elevate their fulfillment strategy.

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Real-time tracking

Smart analytics

Inventory optimization

Customer satisfaction

Multi-channel processing

Order submission

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Quantity Selector Plus

$4.99 / Month

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Enhance checkout flexibility with easy quantity adjustments. Show more

Quantity Selector Plus is an innovative app designed to enhance the e-commerce experience by allowing customers to adjust item quantities directly at checkout. This solution addresses the common problem of limited cart flexibility, providing a more streamlined and user-friendly purchasing process. Ideal for merchants looking to boost sales and improve customer satisfaction, the app aims to reduce cart abandonment and enhance the overall shopping experience. Easy to install and customize, Quantity Selector Plus offers seamless integration for both small and large e-commerce businesses. Key features include customizable quantity selectors, element control for hiding or showing input options, and full localization support to cater to a global audience. This app ensures your store is equipped to meet diverse customer needs, making the checkout process more efficient and enjoyable.

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Customizable quantity selector

Element control

Localization support

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TEKIPOST

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"Streamline Shopify logistics with TEKIPOST: Efficient, scalable delivery management." Show more

TEKIPOST is a powerful logistics and delivery management app tailored specifically for Shopify merchants seeking to enhance their shipping operations. By seamlessly integrating with Shopify stores, TEKIPOST offers a user-friendly interface designed to optimize order handling and streamline shipping workflows. Merchants benefit from automatic order synchronization and the ability to integrate with multiple couriers, ensuring flexible and efficient delivery solutions. Real-time tracking and notifications keep both merchants and customers informed of order statuses, significantly boosting customer satisfaction. Built with scalability in mind, TEKIPOST adapts to the growing needs of businesses, providing an intelligent delivery coordination system that refines logistics management. Elevate your Shopify store's delivery capabilities with TEKIPOST, where efficiency meets innovation.

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Real-time tracking

Automatic order sync

Multi-courier integration

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ESTS Shipping Insurance

$2.99 / Month

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Shipping Insurance for Secure Shipments. Show more

ESTS Shipping Insurance is an essential tool for Shopify store owners aiming to boost customer satisfaction while optimizing store operations. This app provides robust shipping insurance solutions that instill greater confidence in customers by ensuring their shipments are protected, thus enhancing the overall shopping experience. Key features include cart-integrated insurance, allowing customers to easily opt for coverage during checkout, and admin-controlled customization, which enables merchants to tailor insurance options to meet their specific business needs. The seamless integration with Shopify ensures a smooth setup and operation, eliminating any technical hurdles. Additionally, customers benefit from transparent coverage costs, allowing them to make informed decisions about their shipping protection. ESTS Shipping Insurance not only helps in safeguarding shipments but also elevates trust and loyalty among consumers by prioritizing their peace of mind.

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Seamless shopify integration

Cart-integrated insurance

Admin-controlled customization

Transparent coverage costs

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Atharva Easy Cancel Order

$4.99 / Month

8.2

1 Reviews

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Streamline Order Management with Easy Cancel Order and Reorder Show more

Atharva Easy Cancel Order is a versatile application designed to enhance customer satisfaction and streamline customer support for businesses. This app allows customers to seamlessly cancel their orders from the order detail and status pages, providing an immediate solution to change-of-mind or incorrect orders. Additionally, it features a convenient reorder option, enabling users to quickly repurchase previously bought items with just a few clicks. The app supports both cancellation with and without a refund, offering flexibility to retailers and shoppers alike. It also allows customers to specify a reason for order cancellation, providing valuable insights for businesses to improve their services. Furthermore, the cancel and reorder buttons are customizable, ensuring that the app can be tailored to integrate seamlessly with any online store's design. Atharva Easy Cancel Order ultimately aims to create a smoother shopping experience, reduce support inquiries, and foster greater customer loyalty.

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Customizable buttons

Reorder items

Order cancelation

Cancelation reasons

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Shopify Customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 80 to 100 of 239 Apps

Neighborhood Runner

Address Validator:ize

CheckoutStride

Fulfillkaro

RPro ‑ Returns & Exchanges

CartBuddy

NubiSoft Pickup Points

Final Returns & Order Exchange

RightAway Marketing & Helpdesk

Custom Reviews

SMART Address Validator

Returnista ‑ Return & Exchange

Free gift | UpCart

Milople Size Chart

BL | Collection Sort & Manage

Fulfillment Plus, Inc.

Quantity Selector Plus

TEKIPOST

ESTS Shipping Insurance

Atharva Easy Cancel Order