Shopify Customer satisfaction apps 2026

EOE ‑ Easy Order Editing

$9.99-$299.99 / Month

8.2

13 Reviews

Let Customer edit their orders : cancel, upsell, refund, etc. Show more

Order Editing Post Purchase is a powerful Shopify app designed to enhance customer flexibility by allowing post-checkout order modifications. It enables customers to update shipping details, change product variants, or adjust quantities without needing to cancel or refund their purchases, thereby improving customer satisfaction and reducing the need for customer support interventions. The app also supports detailed tracking of all order changes for better accuracy and efficient management. Store owners using manual payment capture methods should note that secondary payments from edited orders may require separate capture. By streamlining order adjustments, the app helps minimize cancellations and enhances the overall customer experience on your Shopify store.

Show less

Edit order details

Enhance satisfaction

Update shipping info

Track order changes

Install App

Address Validation iO

9.1

16 Reviews

Claim Offer

The address validation to keep your deliveries right! Show more

Address Validation iO is a powerful tool designed to ensure the accuracy of address data, preventing order issues that arise from incorrect addresses. By automatically validating and suggesting corrections for erroneous entries, the app empowers customers to rectify errors in real time, particularly at checkout. This not only enhances customer satisfaction but also significantly reduces the costs associated with returns and redeliveries. Featuring real-time address validation, the app prompts customers with corrective suggestions on the "Thank You" page, enhancing the post-purchase experience. Address Validation iO offers insightful analytics through a comprehensive BI dashboard, helping merchants gain valuable insights into address accuracy trends. The app is fully customizable and supports multiple languages, ensuring a seamless integration with diverse storefronts. Importantly, it adheres to GDPR and CCPA regulations, prioritizing user privacy and data security.

Show less

Multilingual support

Gdpr compliant

Ccpa compliant

Realtime address validation

Address correction prompts

Address suggestions

Install App

Purebrand App

Claim Offer

Enhance conversion by communication with potential customer. Show more

Purebrand App is a powerful tool designed to integrate seamlessly with your online store, allowing potential customers to request product demos without ever leaving your site. By embedding the demo request form directly onto your platform, Purebrand simplifies the customer journey, significantly boosting conversion rates. This frictionless experience not only enhances customer satisfaction but also fosters loyalty, as customers benefit from the convenience and ease of interaction with your brand. Additionally, Purebrand creates opportunities for you to showcase complex products more effectively, giving customers a comprehensive understanding of their features and benefits. Empower your business with Purebrand and watch your sales grow as you make demo requests more accessible and engaging. Elevate your customer experience and take your business to new heights with Purebrand's innovative approach.

Show less

Boost conversion rates

Enhance customer experience

Demo form embedding

Install App

Priority Protection

Claim Offer

Streamlined Package Protection Show more

Priority Protection is an innovative app designed to provide merchants with a streamlined, automated solution for safeguarding customer packages against loss, damage, and theft. By offering this optional protection service at checkout, merchants can enhance their revenue while delivering added value to customers. The app is easy to set up, integrating seamlessly into existing systems with minimal store modifications, making it a hassle-free option for businesses of all sizes. By automating the process of managing shipping issues, Priority Protection significantly reduces post-purchase headaches, allowing merchants to focus more on growing their business. Customers benefit from the peace of mind that comes with package protection, leading to greater satisfaction and trust in the merchant. Overall, Priority Protection not only enriches the customer experience but also optimizes operational efficiency for merchants, fostering a mutually beneficial relationship.

Show less

Quick setup

Seamless integration

Revenue boost

Automated protection

Streamlined resolutions

Install App

Appointment Booking AutoPilot

8.2

10 Reviews

Claim Offer

Sell services, classes, events, appointments & rental bookings Show more

Appointment Booking AutoPilot is a versatile and user-friendly booking app designed specifically for Shopify stores, offering seamless integration on both web and mobile platforms. Similar to Calendly, this app is tailored for Shopify, enabling businesses to enhance their sales by providing services or bundling them with products to maximize revenue potential. Whether you're offering services, visits, workshops, consultations, or courses, you can easily convert any Shopify product into a bookable calendar, enabling quick setup and selling in just four minutes. Its powerful features include the ability to manage schedules for services, staff, rentals, or locations directly from your phone, customize variants and schedules, and offer private or group booking options for workshops and events. The app further enhances customer satisfaction and loyalty by allowing full customization of email notifications and sending automated reminders to minimize no-shows. Launched in June 2023, Appointment Booking AutoPilot works with the latest Shopify themes and can be accessed directly within the Shopify admin, making it the ideal solution for businesses looking to grow their revenue and boost average order values effortlessly.

Show less

Product bundling

Shopify integration

Email notifications

Auto-reminders

Schedule management

Event scheduling

Install App

AI Stylist & Merchandiser

$199-$999 / Month

8.2

2 Reviews

Claim Offer

The human-like AI assistant that increases sales Show more

Runa AI Assistant is a powerful tool designed to revolutionize the online shopping experience by seamlessly guiding customers from browsing to purchasing. Leveraging the capabilities of Generative AI powered by Chat GPT, this assistant provides expert product recommendations and prompt responses to customer inquiries. Its ability to understand and adapt to user behavior enhances conversion rates while ensuring communication stays on-brand. Deployment is swift, taking only 10-15 minutes, making it an efficient solution for businesses looking to expand their sales channels. Runa AI not only upsells and cross-sells effectively but also aims to boost customer satisfaction by providing a personalized shopping experience. Moreover, it continuously scans and updates your catalog and website content to maintain relevance and accuracy in real-time.

Show less

Product recommendations

Answers questions

Upsells and cross-sells

Guides shoppers

Enhances conversions

Adapts behavior

Install App

UserLoop AI Surveys

$19-$99 / Month

9.1

22 Reviews

Claim Offer

Learn what your customers want, and where they're coming from. Show more

UserLoop Post Purchase Surveys is a comprehensive app designed to enhance your store's customer insights and engagement. The app allows you to deploy surveys at various points in the customer journey, including checkout, cart abandonment, and post-delivery, to uncover customer preferences and origins. With advanced AI capabilities, UserLoop assists in crafting effective survey questions and provides in-depth analysis of customer responses. The app can automatically translate surveys into over 100 languages, broadening your reach and accessibility. It aids in identifying high-value customer segments, offering strategies for improving product offerings, and tracking overall customer satisfaction. Additionally, UserLoop supports checkout extensibility for seamless integration, and encourages survey participation by offering discount codes and gift cards. Export your data effortlessly to CSV for further analysis and gain actionable insights to fuel business growth.

Show less

Multi-language support

Customer satisfaction tracking

Csv export

Email surveys

Checkout surveys

Ai question writing

Install App

Tax & Duty King – Import Fees

$19.99-$299 / Month

9.1

2 Reviews

Claim Offer

"Boost sales with transparent import fees shown in Shopify cart." Show more

Tax & Duty King is a powerful Shopify app designed to enhance international shopping experiences by providing full transparency of import taxes and duties. By displaying estimated fees directly in the cart, customers are informed of any additional costs before they make a purchase, leading to higher conversion rates. The app supports shipping to countries such as Europe, Canada, Australia, and the USA using real-world tax rules and HS codes to ensure the accuracy of charges. It aims to reduce abandoned carts, improve customer satisfaction, decrease returns, and enable businesses to expand globally with ease. With seamless integration across all Shopify themes, the app features a smart tax and duty estimator for 57 countries and incorporates built-in HS code logic across 60+ product categories. Additionally, automatic daily currency conversion ensures that charges are shown in the customer's local currency, while a clean analytics dashboard provides installation and usage metrics.

Show less

Automatic currency conversion

Smart tax estimator

Seamless cart integration

Clean analytics dashboard

Install App

Assurify Shipping Protection

$9-$99 / Month

7

7 Reviews

Claim Offer

Manage Refund, Return or Replace easily with Assurify Show more

Assurify Shipping Insurance app streamlines your shipping protection process by eliminating the need for third-party insurers. Effortlessly set up within your store backend, the app features an integrated dashboard that allows you to easily configure and apply assurance fees directly to your customers’ carts. Simplified management panels ensure seamless handling of refund, replacement, or return requests, enhancing operational efficiency. By offsetting losses from lost, damaged, or returned items, the app helps boost revenue and elevate customer satisfaction. Users benefit from an intuitive and secure portal, enabling easy claims handling with one-click customer submissions. The Assurify Resolution Portal further enhances customer service by providing an efficient platform for issue reporting and resolution. With Assurify, enjoy peace of mind and streamlined shipping insurance management.

Show less

Easy setup

Integrated dashboard

Return handling

Refund management

Assurance fee management

Replace requests

Install App

DropTracking ‑ Order Tracking

$8.99 / Month

9.1

7 Reviews

Claim Offer

Allows Your Customers To Track Your Dropshipping Orders Show more

DropTracking - Order Tracking is a seamless solution that enhances customer satisfaction by providing real-time estimated delivery dates for every order. This app efficiently reduces the flood of customer inquiries by keeping buyers informed about when they can expect their shipments. Once you set an estimated delivery time, DropTracking takes over, automatically calculating it for all future orders without requiring further input. By minimizing uncertainty, the app significantly cuts down on support requests and helps prevent costly chargebacks. Its customizable order search page allows you to tailor the tracking experience to better fit your business needs. DropTracking not only simplifies order management but also cultivates trust and transparency with your customers.

Show less

Reduce support requests

Automated delivery estimate

Customize search page

Install App

Custom Reviews

$9.9 / Month

(3/5)

2 Reviews

Claim Offer

Get valuable customer feedbacks on your products Show more

Custom Reviews is a versatile app designed to enhance customer interaction and satisfaction by allowing you to create personalized forms tailored to your needs. Whether you choose to build your own form or utilize pre-built templates, the app provides an intuitive solution for collecting product reviews, gathering store feedback, or establishing a contact forum. The forms and reviews naturally blend with your site's design, preserving the aesthetic while offering the flexibility to add custom styles to individual elements. By fostering an environment of open communication, the app enables you to glean valuable insights from customer feedback, ultimately driving increased sales and heightened customer satisfaction. With functionality to read, reply, or moderate reviews, Custom Reviews ensures a streamlined process for both users and administrators, making it a must-have tool for any business looking to engage effectively with its audience.

Show less

Pre-built templates

Review moderation

Custom forms

Theme-friendly design

Form customization

Install App

SmartCart Bundles

$12.99 / Month

8.2

1 Reviews

Claim Offer

Unlock the Power of Bundled Sales, Maximize Sales with Bundles Show more

SmartCart Bundles is a dynamic app designed to transform how merchants approach sales through innovative product bundling. The app provides intuitive tools that allow businesses of all sizes to effortlessly create and manage customized bundles, enhancing both sales performance and customer satisfaction. With a user-friendly interface, merchants can easily craft unique product combinations tailored to customer preferences, leveraging data insights for optimal results. SmartCart Bundles supports flexible pricing by allowing users to set fixed or percentage-based discounts, providing businesses with the versatility needed to appeal to diverse customer bases. Whether you own a small boutique or a large retail operation, this app empowers you to maximize revenue and elevate customer experiences through the strategic use of product bundles.

Show less

User-friendly interface

Custom product bundles

Flexible pricing rules

Data-driven customization

Install App

H3 Order Feedback

$10-$20 / Month

1 Reviews

Claim Offer

Collect Valuable Customer Insights! Show more

H3 Order Feedback is a powerful tool designed to empower merchants by enabling them to collect vital customer feedback effortlessly. This app facilitates the creation of customized feedback forms, allowing merchants to target specific information they seek from their customers, which is crucial for tailoring services to meet consumer needs. Upon the fulfillment of an order, feedback requests are automatically dispatched to customers, streamlining the process and enhancing efficiency. The app also provides detailed, actionable insights from gathered data, equipping merchants with the knowledge to improve their customer experience, rectify issues promptly, and boost overall satisfaction. Additionally, H3 Order Feedback decreases response gaps through automated follow-up requests aimed at non-responsive customers, ensuring comprehensive feedback collection. With options to use emojis or stars for gauging satisfaction levels, merchants have intuitive and diverse tools to understand and elevate customer loyalty and repeat business.

Show less

Actionable insights

Customized feedback forms

Automated feedback requests

Automated follow-up requests

Emoji or star ratings

Install App

SendBend - WhatsApp Marketing

$20 / Month

Claim Offer

Bulk Messages + Cart Abandonment + More! Show more

SendBend is an innovative WhatsApp marketing solution designed to elevate your promotional strategies by building efficient and personalized WhatsApp campaigns. Whether you're sharing promotional offers or updating customers about shipping, SendBend provides the tools to enhance engagement with advanced message flow features, including triggers and decision splits. This ensures your messaging is as effective as possible, helping you optimize your marketing return on investment. Operating like Klaviyo but specifically for WhatsApp, it promises higher opening and click-through rates alongside improved customer satisfaction. Key features include bulk messaging, automated flows, cart recovery notifications, and shipment tracking updates, all aimed at driving higher sales. Enhance your customer interactions and boost your business performance with SendBend—try it today! Install now to experience seamless communication and increased engagement.

Show less

Shipment tracking

Bulk messaging

Cart recovery

Custom audiences

Automated messages

Customer chat

Install App

ShopQuotes: Quote CRM

$19-$49 / Month

9.1

7 Reviews

Claim Offer

Create and share branded draft order links with your customers Show more

ShopQuotes: Live Draft Orders revolutionizes the way merchants share draft orders with their customers by transforming them into live, interactive quote links. This app is essential for businesses that start their sales process with draft orders, offering a fresh approach that boosts conversion rates and elevates customer satisfaction. With ShopQuotes, merchants can consolidate multiple draft orders into a single, branded link, making it easier to share and manage. The app allows seamless integration of live chat widgets, Klaviyo popups, ad tracking scripts, and more, ensuring a personalized and engaging customer experience. ShopQuotes also provides nearly endless theme customization options, aligning perfectly with your brand's aesthetics. Furthermore, users benefit from real-time analytics, offering valuable insights into draft orders and overall sales performance, helping to drive strategic decisions and optimize the sales process.

Show less

Real-time analytics

Shareable quote links

Dynamic elements integration

Merge draft orders

Seamless brand customization

Install App

Track My Order – Realtime

$5-$49 / Month

8.2

2 Reviews

Claim Offer

Real-time order tracking for Pakistani merchants with integrated couriers. Show more

Track My Order – Realtime is a cutting-edge app designed to streamline post-purchase communication for merchants based in Pakistan. By integrating with major local couriers such as TCS, Leopards, and M&P, the app offers real-time shipment tracking, ensuring customers have access to the latest updates on their orders. This proactive communication reduces the need for support queries, enhancing overall customer satisfaction. Merchants benefit from automated tracking updates, making it easier for customers to track their shipments independently. Exclusively available to businesses with a registered address in Pakistan, Track My Order is an essential tool for any merchant looking to optimize their logistics and customer service experience. Automating these routine processes not only saves time but also builds trust and transparency between merchants and their customers.

Show less

Real-time tracking

Branded tracking pages

Automate communication

Integrated couriers

Install App

CartBuddy

$129-$899 / Month

Claim Offer

"AI chatbot for seamless Shopify order tracking and customer support." Show more

CartBuddy is a cutting-edge application designed to elevate customer service through advanced AI capabilities. With its intelligent chatbot, users gain access to instant order tracking, streamlined complaint resolution, and personalized product recommendations tailored to individual customer preferences. By implementing CartBuddy, businesses can enjoy significant benefits, such as reducing the number of support tickets, boosting conversion rates, and enhancing overall customer satisfaction. The app integrates effortlessly with Shopify, requiring minimal setup while delivering maximum value through automated and efficient interactions. Key features include real-time order tracking with timely delivery updates and estimated arrival times, 24/7 customer support with zero wait times, and a comprehensive analytics dashboard to monitor chatbot performance and ROI. Additionally, CartBuddy supports multiple languages, making it an excellent tool for catering to a global customer base.

Show less

Multi-language support

Seamless integration

Performance analytics

Real-time tracking

Automated support

Install App

Panda Size Chart

7.2

20 Reviews

Claim Offer

Find your perfect fit with Panda Size Guide app. Show more

Panda Size Chart is a versatile app designed to provide precise sizing solutions for businesses and customers alike. It enables merchants to create custom size charts tailored specifically to their unique products, offering flexibility with measurement units to suit any customer base. The app's personalized customization features are aimed at optimizing customers' shopping experiences, thereby increasing satisfaction and reducing product returns. With options for multiple ready-to-use predefined templates and Pro templates, the app streamlines the process of creating a professional and themed appearance for your store. Automatic unit conversions between centimeters and inches and efficient CSV import/export capabilities enhance usability and efficiency. Furthermore, Panda Size Chart's flexible builder allows for easy application of size charts to both collections and individual products. This comprehensive tool is an excellent choice for merchants looking to enhance their store's functionality and aesthetics while driving higher sales.

Show less

Csv import/export

Theme customization

Predefined templates

Custom size charts

Accurate sizing tool

Measurement units

Install App

Eva

Claim Offer

"Enhance customer satisfaction with Eva's fast, reliable last-mile delivery." Show more

Eva is a cutting-edge app designed to empower businesses by facilitating efficient last-mile delivery services for their clients. This innovative platform enhances customer satisfaction with its quick and convenient delivery capabilities, ensuring packages reach their destination swiftly. One of Eva's standout features is its seamless integration, which allows businesses to order delivery rides directly from their store dashboard, streamlining operations. With Eva, businesses can offer reliable local delivery services, guaranteeing package arrival in two hours or less, adding significant value for their customers. Both merchants and customers benefit from real-time tracking, providing transparency and peace of mind by enabling them to monitor delivery status in real-time. Eva is an indispensable tool for any business looking to optimize their delivery process and elevate customer experience.

Show less

Seamless integration

Real-time tracking

Reliable local delivery

Order rides directly

Install App

Deshi Fulfillment

9.1

1 Reviews

Claim Offer

Automate order updates for streamlined fulfillment and real-time team coordination. Show more

Deshi Fulfillment is a versatile app designed to enhance order management by automating tag updates throughout each stage of the fulfillment process. As orders progress from "Order Received" to "Assigned to Courier," the app ensures seamless communication by automatically updating order tags, keeping both your team and customers informed in real time. This automation reduces the need for manual tracking, thus optimizing workflows and improving overall efficiency. Deshi Fulfillment also allows for customizable tag settings, enabling businesses to tailor the app to their specific operational requirements. By maintaining up-to-date order statuses, the app ensures smooth coordination among team members while uplifting customer satisfaction with transparency and reliability. Whether you are a small business or a large enterprise, Deshi Fulfillment adapts to your needs, streamlining operations and enhancing your e-commerce experience.

Show less

Real-time updates

Automate tag updates

Optimize workflows

Install App

Shopify Customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 268 Apps

EOE ‑ Easy Order Editing

Address Validation iO

Purebrand App

Priority Protection

Appointment Booking AutoPilot

AI Stylist & Merchandiser

UserLoop AI Surveys

Tax & Duty King – Import Fees

Assurify Shipping Protection

DropTracking ‑ Order Tracking

Custom Reviews

SmartCart Bundles

H3 Order Feedback

SendBend - WhatsApp Marketing

ShopQuotes: Quote CRM

Track My Order – Realtime

CartBuddy

Panda Size Chart

Eva

Deshi Fulfillment