Shopify Customer satisfaction apps 2026

Complete Order Protection

$29.99-$199.99 / Month

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"Boost profits by integrating seamless order protection and retaining fees."

User-friendly interface

Profit retention

Order protection

Fast integration

Customizable experience

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LocateIt

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Locate your offline shops on the map with various styles. Show more

LocateIt is a powerful app designed to enhance your Shopify store by offering an intuitive and interactive map feature that helps customers easily locate your physical store locations. With real-time updates, LocateIt ensures customers always have the most accurate information on-hand, boosting foot traffic and improving overall customer satisfaction. The app features customizable store lists and map styles, allowing you to tailor the presentation to fit your brand's unique aesthetic. Seamlessly integrated into your Shopify store, LocateIt simplifies navigation so customers can effortlessly find their way to your stores. Additionally, it supports multiple store locations on one map, providing comprehensive coverage for businesses with more than one site. With LocateIt, transform the shopping experience and strengthen the connection between your digital and physical storefronts.

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Shopify integration

Store locations details

Multiple stores map

Customizable map styles

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RPro ‑ Returns & Exchanges

$29-$299 / Month

Seamlessly Manage Returns, Exchanges, Embed easily in store Show more

RPro – Returns & Exchanges is a revolutionary app designed to enhance the returns and exchanges process for Shopify store owners. With a focus on operational excellence, it caters to businesses of all sizes by simplifying the often daunting task of managing return orders. The app provides a user-friendly interface that allows merchants to handle customer returns and exchanges swiftly and effectively. By streamlining these processes, RPro not only improves store efficiency but also enhances overall order management. This results in prompt issue resolution and a smooth, hassle-free experience for both merchants and customers. With RPro, transform your store's return policy into a seamless operation that boosts customer satisfaction and operational productivity.

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Intuitive interface

Simplify return processes

Streamline exchanges

Embed in store

Operational excellence

Lucid Bot

8.2

2 Reviews

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Lucid Bot: Automated Order Processing & Updates Show more

Lucid Bot is a dynamic app designed specifically for Shopify stores to elevate their customer communication by leveraging the power of WhatsApp. With seamless integration into existing Shopify systems, the app enables stores to send official WhatsApp messages, ensuring that customers are consistently informed about their order status. This not only enhances customer satisfaction by keeping them in the loop but also boosts communication efficiency for the store. The app allows easy transmission of order details to Lucid Bot, which can then update customers with precise, automated messages. It includes a flow feature that lets stores confirm order receipt and update status directly through WhatsApp. Additionally, Lucid Bot provides a user-friendly dashboard to verify message delivery and resend updates if necessary, ensuring smooth and reliable communication at all times. Overall, Lucid Bot is an essential tool for Shopify stores aiming to provide exceptional customer experiences through timely and effective communication.

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Whatsapp integration

Automated order processing

Order status updates

Dashboard verification

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Qe Multiship

$4.99-$39.99 / Month

8.2

5 Reviews

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Ship items to multiple addresses easily with 1 seamless order. Show more

Qe Multiship is a dynamic app designed to elevate your customers' shopping experiences by allowing them to ship items to multiple addresses within a single order. This feature lets customers assign a specific delivery address to each item in their cart and choose unique shipping rates for every destination, offering unparalleled convenience and flexibility. With Qe Multiship, sending gifts to loved ones or managing deliveries across multiple locations becomes a seamless process. The app integrates directly into the cart page, ensuring a smooth and intuitive shopping journey without the need for additional navigation. Setting up Qe Multiship is swift, taking less than 30 seconds, while retaining the usual order fulfillment process. Customizable shipping rates further enhance its appeal, making it an ideal solution for streamlining gifting during the holidays or any special occasion.

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Quick setup

Customizable shipping rates

Unique shipping rates

Multiple addresses shipping

Integrated cart page

Streamline gifting

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OT: WhatsApp Chat & FAQ

8.2

1 Reviews

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Enhance your customer support via WhatsApp Chat and FAQ Show more

OT: WhatsApp Chat & FAQ is a versatile app designed to streamline customer support and enhance user experience by enabling instant communication through WhatsApp. With this app, businesses can quickly redirect customers to WhatsApp for immediate assistance, improving response times and satisfaction. The app allows customization of the helpdesk widget to seamlessly integrate with the business's theme, creating a cohesive and pleasant visual experience for users. Additionally, the infinite FAQ database helps businesses efficiently address common customer inquiries by creating tailored frequently asked questions. This feature not only boosts customer satisfaction but also supports increased conversion rates by ensuring timely and informative responses. Users can also customize working hours and automate holiday messages, ensuring consistent communication. Overall, OT: WhatsApp Chat & FAQ is a comprehensive solution to enhance customer interaction, satisfaction, and business efficiency.

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Whatsapp integration

Customizable helpdesk

Infinite faq database

Quick support redirection

Holiday messages

Storefront customization

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Aptioo: Upsell & Cross Sell

$3-$4 / Month

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Customizable designs, A/B testing, and an overview dashboard Show more

Aptioo: Upsell & Cross Sell is designed to effortlessly boost your profits and enhance customer satisfaction through strategic upselling and cross-selling. Simply install the app, and you can easily add related product recommendations to your product pages. It features A/B testing to fine-tune your offers and ensure maximum conversion rates. With a variety of pre-programmed designs and extensive customization options, such as adjusting colors, fonts, and borders, Aptioo seamlessly integrates with your store’s theme. The app is mobile-optimized to provide a smooth experience for your customers on any device. Keep track of your performance with the overview dashboard, which offers insights to continuously optimize your sales strategy. Elevate your store's potential by starting with the frequently bought together feature today.

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A/b testing

Customizable designs

Mobile optimized

Overview dashboard

Pre-programmed designs

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Vee24 ‑ Live Chat & Browse

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Customer Engagement Tools Under a Single Platform Show more

Vee24 - Live Chat & Browse is a cutting-edge app designed to enhance customer engagement and satisfaction through a suite of powerful communication tools. By integrating features like video chat, co-browsing, secure sharing, online appointments, and chatbots, Vee24 provides an all-in-one platform that facilitates seamless interaction between businesses and customers. This app is particularly beneficial for retailers looking to bridge the gap between online and in-person experiences, helping them to boost conversion rates. Vee24 is easy to implement with a straightforward JavaScript setup, allowing businesses to quickly leverage its capabilities. Users can add the app to their store in just a few seconds and manage multiple customer interactions simultaneously from a single interface. With the ability to navigate the user interface alongside customers, Vee24 ensures that support and service are both personalized and efficient.

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Easy setup

Secure sharing

Chatbots

Video chat

Co-browsing

Online appointments

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Shipdate

$5 / Month

8.2

1 Reviews

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Notify customers when their orders will ship. Show more

Shipdate is a powerful app designed to enhance e-commerce customer satisfaction by addressing the common "Where is my order?" (WISMO) inquiry. It streamlines communication by sending customers an estimated shipping date via automated emails once a date is selected for their order. This proactive approach significantly reduces the volume of support requests from customers inquiring about their order status. Users can customize the email templates to align with their branding and include additional messaging when needed. By providing timely updates, Shipdate not only improves transparency but also enhances overall customer satisfaction, making it an essential tool for businesses looking to optimize their customer service experience.

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Reduce support requests

Select shipping date

Manage email template

Add messaging

Improve transparency

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ChatGPT Plus for Customer Care

$9-$50 / Month

8.2

2 Reviews

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Zero-setup Ai Sales Associate trained on your catalog. Show more

ChatGPT Plus for Customer Care is your round-the-clock virtual assistant designed to revolutionize your online sales experience. Imagine having a seasoned salesperson available 24/7, providing your customers with real-time, personalized recommendations based on their browsing habits and previous purchases. By seamlessly integrating with your unique product and customer data, this AI-driven platform enhances customer satisfaction and boosts sales without the need for complex setup. Simply install, and let the AI work its magic by auto-training on your catalog instantly. Customize the experience by crafting a personality, choosing vibrant colors, and adding your personal icons. Built on OpenAI's advanced GPT-4 model, ChatGPT Plus for Customer Care supports various communication channels like email, Messenger, or WhatsApp, providing tailored support that aligns with your brand. For more information or inquiries, reach out via WhatsApp at +6588816196.

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Real-time recommendations

Customizable chatbot

Personalized browsing

Auto-trained ai

24/7 accessibility

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Trust badges & icons ‑ ST

8.2

2 Reviews

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Enhance sales with trust badges, payment & shipping icons Show more

Trust Badges & Icons - ST is a powerful app designed to enhance your online store’s credibility with just a click. It enables you to effortlessly showcase secure payment options and highlight your commitment to customer satisfaction through a variety of trust badges. Customizable to fit your brand's unique look and feel, the app allows you to place badges on product pages or any location you desire. Its designs are fully responsive, ensuring they look great on all devices. By uploading trust badges or payment icons, you can significantly boost your store’s credibility and establish a strong sense of security for your customers. Explore the effectiveness of trust badges and see the positive impact they can have on your business’s bottom line.

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Responsive designs

Customize appearance

Effortlessly place badges

Enhance store credibility

Establish trust security

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Ninja Address Validator Pro

$5.99 / Month

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Validate addresses for accurate deliveries, preventing failure Show more

Ninja Address Validator Pro is an essential tool for businesses aiming to streamline their shipping operations and enhance customer satisfaction. By verifying shipping addresses before orders are dispatched, the app effectively prevents failed deliveries caused by errors like missing apartment numbers or incorrect abbreviations. This proactive approach minimizes the costs associated with refunds, reshipments, and customer service inquiries. Additionally, the app prompts customers to correct invalid addresses pre-shipment, ensuring a higher rate of successful deliveries. It also helps avoid undeliverable addresses, such as PO boxes, military locations, and inappropriate symbols like emojis. With a user-friendly setup that requires no coding, Ninja Address Validator Pro integrates seamlessly with both mobile and desktop platforms, allowing for customization of address prompts and messaging to match your store's unique design and branding.

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Simple setup

Customizable prompts

Verifies addresses

Reduces errors

Pre-shipment prompts

Avoids undeliverables

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CustomShip

7.9

23 Reviews

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Take control of your shipping costs Show more

CustomShip is a user-friendly shipping rate management application designed specifically for Shopify stores. The app empowers store owners to create customized shipping rates tailored to each geographic zone, product collection, or individual product. By offering promotional shipping rates, CustomShip helps businesses drive sales while boosting customer satisfaction and maintaining accurate pricing for optimal profit margins. This tool allows for easy adjustments of rates to align with evolving business needs and fluctuating shipping costs. With the ability to map pricing based on geographic location and order details, store owners can manage their shipping strategies with precision and confidence. CustomShip supports strategic promotions tied to purchase quantities or order values, ensuring a seamless blend of competitiveness and profitability.

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Custom shipping rates

Promotional shipping rates

Product-based rates

Zone-specific rates

Collection-based rates

Adjustable based on needs

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MetaMind Size Chart

$6.95-$75.6 / Month

8.2

1 Reviews

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Create custom sizing guides, reducing returns and boosting customer satisfaction. Show more

MetaMind Size Chart is a versatile app designed to help merchants create custom sizing guides for their products or collections with ease. This tool enables shoppers to access clear and accurate sizing information through comprehensive charts that incorporate tables, images, videos, and detailed fitting instructions. Merchants have full control over the design, placement, and layout of the size charts, allowing them to seamlessly integrate the app into their storefront. By simplifying size information, MetaMind Size Chart helps reduce product returns and boost customer satisfaction. Additionally, the app supports importing size data from CSV or Excel files, enabling efficient chart creation in under five minutes. Users can assign unique size charts to specific products or collections and monitor chart engagement in real-time. With its fully customizable design options, merchants can effortlessly adjust colors, fonts, layouts, and media for a tailored shopping experience.

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Real-time monitoring

Fully customizable design

Custom sizing guides

Accurate size information

Import size data

Unique product charts

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S: Estimated Delivery Date ETA

$6.99-$29.99 / Month

8

412 Reviews

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Boost sales with ETA, estimated delivery time & shipping time Show more

Omega Estimated Delivery Date is a powerful app designed to enhance transparency and trust by providing customers with clear and precise delivery timelines. It lets online store owners showcase animated graphics of estimated shipping dates across various stages such as product pages, the cart, checkout, success page, and even order emails. By offering detailed information on dispatch, shipping, and delivery times, the app reduces customer support inquiries and fosters increased consumer trust and sales conversion rates. With the ability to customize delivery estimations based on shipping methods, zip codes, or countries, it caters to a wide range of logistic needs. Store owners can tailor the app to display estimated delivery dates for specific products, collections, or vendors while also accommodating cut-off times, holidays, and providing countdown timers for order deadlines. Omega Estimated Delivery Date also adapts to visitors' local time zones, ensuring customers receive accurate and relevant information regardless of their location.

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Countdown timer

Estimated delivery date

Holiday settings

Display timeline graphics

Animated shipping dates

Product/cart/checkout pages

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Sherpa

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Unleash AI for exceptional customer service. Show more

Sherpa is a cutting-edge app designed to transform your customer service experience with the imPowered CS ChatBot. This AI-powered solution offers instant, personalized support by efficiently reading and interpreting your store's information, encompassing everything from order details to store policies and product specifics. Available round-the-clock, Sherpa ensures your business is always there to provide quick and accurate responses to customer questions. By leveraging customer needs and purchase history, Sherpa creates personalized interactions, enhancing customer satisfaction and fostering brand loyalty. With its reliable and consistent presence, the app helps reduce disputes, negative reviews, and refund requests. Never miss a customer inquiry again with Sherpa’s tireless support, ensuring you build strong, lasting connections with your clientele.

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Personalized interactions

24/7 availability

Dispute reduction

Instant support

Accurate answers

Store data integration

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OC Pincode / Zipcode Checker

$1.99 / Month

8.2

10 Reviews

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Check Pincode/Zipcode Availble For Your Area Show more

OC Pincode/Zipcode Checker is an essential tool for enhancing your Shopify store's shipping efficiency and customer satisfaction. This powerful app allows you to instantly validate customer addresses by verifying pincode/zipcode inputs, ensuring accurate delivery estimates. With this feature, customers can easily check if delivery services are available in their area, streamlining your logistics process and reducing delivery-related issues. OC Pincode/Zipcode Checker also offers flexible management of pincode availability messages, allowing you to customize "Available" and "Unavailable" notifications for different regions. For added convenience, import and export pincode data using CSV files, or manually add specific pincodes to cater to unique delivery requirements. This app is a vital asset for maintaining a smooth and reliable shopping experience, fostering increased customer trust and satisfaction.

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Instant verification

Address validation

Manage messages

Delivery availability

Accurate estimates

Csv import export

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AssistAi: Your AI Advantage

$149-$449 / Month

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Boosts customer support with instant AI-driven responses and engagement. Show more

AssistAi: Your AI Advantage is an intelligent chatbot designed to revolutionize customer support on your website. This app allows businesses to automate responses to common customer inquiries, significantly reducing the need for manual intervention and saving valuable time for merchants. By offering 24/7 support, AssistAi enhances customer satisfaction and engagement with personalized interactions, ensuring a smooth and seamless shopping experience. This tool is ideal for businesses aiming to streamline communication and boost user interaction. With easy integration into your existing website, setting up AssistAi is hassle-free, allowing businesses to benefit from quick, automated customer support instantly. By driving engagement and providing quicker responses, AssistAi empowers companies to improve their customer service efficiently.

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Easy integration

24/7 support

Instant responses

Automates support

Enhances engagement

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Complaint Guru

$20-$75 / Month

1 Reviews

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Enhance customer support with realtime complaint management. Show more

Complaint Guru is an innovative app designed to enhance customer support by providing a dedicated complaint page for your store. This tool allows businesses to effortlessly track, prioritize, and resolve customer issues in real-time, ensuring a seamless and efficient user experience. Customers can easily submit their complaints and receive timely updates on the status, which helps build trust and satisfaction. By streamlining communication, the app contributes to improving your brand's reputation and increasing customer retention. Its efficient complaint management system ensures that issues are addressed quickly, fostering a positive relationship between businesses and their customers. Invest in Complaint Guru to elevate your customer support and maintain a strong, trustworthy brand presence.

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Instant updates

Realtime complaint management

Dedicated complaint page

Submit and track complaints

Complaint prioritization

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Local: Country Payment Rules

$5 / Month

1 Reviews

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Show payment methods to customers based on their country Show more

ETP Localized Country Payments is an innovative app designed to boost conversion rates by presenting customers with payment methods tailored to their geographical location. It is perfect for both global enterprises and region-specific businesses, as it streamlines the checkout process by offering payment options that customers recognize and trust. By automatically detecting a customer’s location and displaying appropriate payment methods, the app significantly reduces cart abandonment and enhances overall customer satisfaction. This localization of payment options helps merchants effectively cater to a diverse and international customer base. With ETP Localized Country Payments, businesses can effortlessly broaden their reach and optimize their sales strategies by making the purchasing process as seamless and familiar as possible for customers worldwide.

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Increase conversions

Reduce cart abandonment

Display region-specific

Automatically detect location

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Shopify Customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 268 Apps

Complete Order Protection

LocateIt

RPro ‑ Returns & Exchanges

Lucid Bot

Qe Multiship

OT: WhatsApp Chat & FAQ

Aptioo: Upsell & Cross Sell

Vee24 ‑ Live Chat & Browse

Shipdate

ChatGPT Plus for Customer Care

Trust badges & icons ‑ ST

Ninja Address Validator Pro

CustomShip

MetaMind Size Chart

S: Estimated Delivery Date ETA

Sherpa

OC Pincode / Zipcode Checker

AssistAi: Your AI Advantage

Complaint Guru

Local: Country Payment Rules