Shopify Customer satisfaction apps 2026

Big Bear Customizations

Personalize products with custom text and image file upload Show more

Big Bear Customizations is an innovative app designed specifically for storefront owners, offering seamless integration of customization features for a diverse range of products. It allows customers to effortlessly upload images and personalize text, making the creation of custom signage, apparel, and promotional items both easy and error-free. By streamlining the order process and reducing overhead costs, the app not only enhances customer satisfaction but also boosts sales and customer retention. With features like drag-and-drop image uploads and intuitive text personalization, Big Bear Customizations ensures precise and accurate customization for all customer needs, be it event banners or branded merchandise. The app further streamlines order management by saving all custom text and uploaded files directly to the orders page, minimizing mistakes and maximizing efficiency for storefront owners.

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Ultimate Speed Booster Plus

$5 / Month

7.7

14 Reviews

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Boost Your Store Speed To New Levels Guaranteed Show more

Ultimate Speed Booster Plus is an innovative app designed to transform the online shopping experience by optimizing website page speeds, significantly enhancing customer satisfaction and boosting sales conversions. Slow loading times, especially on mobile devices or slower connections, often result in lost sales; this app directly addresses that challenge using advanced browser preloading technology. Merchants can enjoy the benefits of improved page load times with a simple, one-click installation that requires no coding expertise, making it accessible to all. By accelerating page performance, Ultimate Speed Booster Plus helps prevent potential customers from abandoning their shopping journey due to frustrating wait times. This app not only enhances user experience but also improves add-to-cart conversions, ultimately driving revenue growth. Additionally, its compatibility with Online Store 2.0 ensures seamless integration and superior performance for modern e-commerce platforms.

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CB ‑ Checkout Editor & Plus

$24.99 / Month

8.2

1 Reviews

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Enhance checkout: custom banner, testimonial, trust badge, etc Show more

CB ‑ Checkout Blocks & Plus is a dynamic app designed to transform your store’s checkout experience. By integrating features such as age verification, upselling, terms and condition agreements, trust badges, and image banners, the app not only boosts sales but also enhances customer satisfaction. This powerful tool streamlines age confirmation processes, encourages additional purchases, ensures legal compliance, and builds customer trust with strategically placed badges. Personalized engagement is further enhanced through the use of custom banners, testimonials, and the display of personalized messages, such as gift messages and delivery instructions. With CB ‑ Checkout Blocks & Plus, you can effectively promote special offers and integrate brand messages, personalizing every customer interaction at checkout. Elevate your e-commerce experience by creating a more engaging and trustworthy online shopping environment.

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Fulfillkaro

8.2

1 Reviews

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Effortlessly streamline eCommerce shipping, boosting efficiency and sales growth. Show more

Fulfillkaro is a powerful eCommerce app designed to revolutionize your shipping process. With its user-friendly interface, it simplifies fulfillment tasks, allowing merchants to focus on enhancing sales growth. Fulfillkaro offers a tailored solution that adapts to your specific business needs, ensuring efficient order processing and heightened customer satisfaction. The app allows for effortless management of shipments from order placement to delivery, providing a seamless experience for both merchants and customers. With features like customized order handling and automated inventory synchronization, Fulfillkaro ensures that your stock levels are always updated and accurate. This robust app is the perfect partner for any eCommerce business looking to streamline their operations and boost their success.

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ParcelWILL Order Tracking

$11-$479 / Month

8

2,297 Reviews

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All-in-1 order tracker, Track order for higher CSAT and sales Show more

Parcel Panel Order Tracking is a comprehensive app designed to streamline the order tracking process for businesses, ensuring real-time visibility into shipments and addressing exceptions before they become customer complaints. The app automatically sends shipping notifications, keeping customers informed and reducing the volume of "Where is my order?" inquiries. Businesses can create a branded, multilingual tracking page with customizable elements, enhancing the customer experience and engagement. Additionally, the app offers a smart upsell system to drive more sales and provides powerful analytics to optimize shipping strategies. For dropshipping businesses, the app offers the convenience of hiding Chinese origins with just one click. With 24/7 customer support via online chat or email, Parcel Panel ensures that help is always available for users.

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ClevorAi: AI Customer Agent

$4.99-$19.99 / Month

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Always-on AI for 24/7 Shopify customer support and satisfaction. Show more

ClevorAi: AI Customer Agent is a revolutionary app designed specifically for Shopify stores, offering constant, real-time support to customers. It adeptly handles product inquiries, explains store policies, and assists with any customer service needs, all through seamless synchronization with your product catalog and knowledge base. With ClevorAi, businesses can provide accurate and friendly support 24/7, mimicking the interaction quality of a human assistant. This not only boosts customer satisfaction but also significantly reduces the workload on your support team, allowing them to focus on more complex tasks. The app goes beyond basic support by enhancing the overall shopping experience and ensuring customer queries are addressed promptly and efficiently. It's an indispensable tool for store owners aiming to streamline operations and elevate customer service standards consistently.

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NubiSoft Pickup Points

$29.99 / Month

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Enhance your delivery service by using Pickup Points Show more

NubiSoft Pickup Points is an innovative application designed to transform the order fulfillment process by enabling customers to select convenient UPS Points for their deliveries. This user-friendly solution is perfect for e-commerce merchants aiming to enhance shipping efficiency and elevate customer satisfaction. By integrating seamlessly with your existing systems, NubiSoft Pickup Points ensures accurate selection and visibility of UPS Points directly within the admin panel. Customers enjoy the flexibility of choosing delivery locations that suit their needs, while merchants benefit from streamlined logistics. This app offers an ideal solution for those seeking a customer-centric approach to shipping that can adapt to modern consumer demands. Enhance your e-commerce platform's shipping capabilities with NubiSoft Pickup Points and deliver convenience at every step.

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Quantity Selector Plus

$4.99 / Month

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Enhance checkout flexibility with easy quantity adjustments. Show more

Quantity Selector Plus is an innovative app designed to enhance the e-commerce experience by allowing customers to adjust item quantities directly at checkout. This solution addresses the common problem of limited cart flexibility, providing a more streamlined and user-friendly purchasing process. Ideal for merchants looking to boost sales and improve customer satisfaction, the app aims to reduce cart abandonment and enhance the overall shopping experience. Easy to install and customize, Quantity Selector Plus offers seamless integration for both small and large e-commerce businesses. Key features include customizable quantity selectors, element control for hiding or showing input options, and full localization support to cater to a global audience. This app ensures your store is equipped to meet diverse customer needs, making the checkout process more efficient and enjoyable.

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Ninja Address Validator Pro

$5.99 / Month

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Validate addresses for accurate deliveries, preventing failure Show more

Ninja Address Validator Pro is an essential tool for businesses aiming to streamline their shipping operations and enhance customer satisfaction. By verifying shipping addresses before orders are dispatched, the app effectively prevents failed deliveries caused by errors like missing apartment numbers or incorrect abbreviations. This proactive approach minimizes the costs associated with refunds, reshipments, and customer service inquiries. Additionally, the app prompts customers to correct invalid addresses pre-shipment, ensuring a higher rate of successful deliveries. It also helps avoid undeliverable addresses, such as PO boxes, military locations, and inappropriate symbols like emojis. With a user-friendly setup that requires no coding, Ninja Address Validator Pro integrates seamlessly with both mobile and desktop platforms, allowing for customization of address prompts and messaging to match your store's unique design and branding.

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Mintt ‑ Free Gift

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Validate addresses to prevent delivery failures Show more

Shopboss ‑ Address Validator is a powerful tool designed to ensure your shipping process is smooth and efficient by validating customer addresses before orders are shipped. By minimizing delivery failures and returned orders, the app helps businesses avoid revenue losses due to refunds and re-shipments. The proactive approach offered by Shopboss to resolve potential shipping issues reduces customer service inquiries, thereby enhancing overall customer satisfaction and encouraging repeat business. With the ability to validate addresses both automatically and manually, businesses can choose the method that best fits their workflow. Integration with Google Maps allows for precise address verification, while the app supports address validation for all countries worldwide. Users can easily monitor their order status by viewing a comprehensive list of fulfilled and unfulfilled orders, helping them stay organized and efficient.

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Complete Order Protection

$29.99-$199.99 / Month

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"Boost profits by integrating seamless order protection and retaining fees."

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Hulk NPS Post Purchase Survey

$25 / Month

7.9

68 Reviews

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Effortlessly gather product insights and feedback with ease. Show more

The Hulk NPS Post Purchase Survey app is a powerful tool for crafting custom surveys designed to measure net promoter scores and to gather essential insights into customer experiences. This app allows businesses to create a variety of surveys, such as checkout, product, and exit surveys, to effectively evaluate customer satisfaction and loyalty. With a one-click installation, businesses can seamlessly integrate the survey into their Thank You page, enhancing response rates and collecting feedback in under 30 seconds. The app's analytics dashboard enables prompt action on customer feedback, ensuring that decision-making is data-driven. Furthermore, its Conditional Logic feature allows the creation of dynamic surveys tailored to specific customer interactions, further enriching the feedback collected. By using the HulkApps NPS Post Purchase Survey app, businesses can foster improved customer relationships and make informed adjustments to their offerings.

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Priority Protection

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Streamlined Package Protection Show more

Priority Protection is an innovative app designed to provide merchants with a streamlined, automated solution for safeguarding customer packages against loss, damage, and theft. By offering this optional protection service at checkout, merchants can enhance their revenue while delivering added value to customers. The app is easy to set up, integrating seamlessly into existing systems with minimal store modifications, making it a hassle-free option for businesses of all sizes. By automating the process of managing shipping issues, Priority Protection significantly reduces post-purchase headaches, allowing merchants to focus more on growing their business. Customers benefit from the peace of mind that comes with package protection, leading to greater satisfaction and trust in the merchant. Overall, Priority Protection not only enriches the customer experience but also optimizes operational efficiency for merchants, fostering a mutually beneficial relationship.

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バクアゲ配送（旧：返品くん）

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返品を自動化 Show more

「新規集客に特化した返品マーケティングー返品くん」は、販売拡大によるサポート業務の負担を軽減するために開発されたツールです。このアプリは返品対応の効率化を図り、導入からトラブル解決まで包括的にサポートします。顧客との円滑なコミュニケーションを促進し、運用管理のコストを削減することで、企業の負担を軽くします。お客様にとっても、返品の相談が手軽にできる環境を提供し、ユーザー体験を向上させ、顧客満足度の向上に寄与します。さらに、返品リクエストを一元管理し、アンケート機能を用いて返品理由のデータ化を行うことで、サービス改善に役立ちます。利用規定に沿った対応フローの簡単な作成が可能なため、効率的な対応が求められる場面でも活躍します。

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Qe: Frequently Bought Together

$3 / Month

8.2

3 Reviews

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Delight Customers with Ultimate Frequently Bought Together Show more

"Qe: Frequently Bought Together" is a powerful tool designed to enhance your online store's performance by boosting sales and improving customer satisfaction. This app leverages advanced AI to provide smart product pairings, helping you increase cart value through personalized recommendations. Effortlessly unlock upsell opportunities and drive revenue with its intuitive approach to cross-selling and upselling. The app's seamless integration means you can quickly sync it with your store and begin seeing results without any coding required. Customize dashboards and tailor promotions to align perfectly with your brand, ensuring a unique shopping experience for your customers. Additionally, with performance analytics, you can track success and continuously optimize your strategies for sustained growth. Elevate your store's potential with "Frequently Bought Together" and see customer loyalty soar.

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OSOM Post Purchase Surveys

8.2

3 Reviews

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Instant customer feedback with customizable post-purchase surveys and AI question suggestions. Show more

OSOM Post Purchase Surveys is an intuitive application designed to capture customer satisfaction and insights right after the purchase, enhancing the shopping experience. It enables you to create customized surveys during the checkout or order view step, allowing for immediate feedback from customers. If you're unsure about what questions to ask, the app's AI agent can generate thoughtful survey questions for you. This tool empowers you to understand your audience better by posing the right questions post-purchase, thus aiding in improving their overall journey in your store. The app makes deployment a breeze, allowing you to install and launch surveys in under five minutes. With features like controlling survey visibility and providing translations, you can tailor the experience to suit your needs. Additionally, you can gather, review, and export responses easily, ensuring that handling high volumes of data is straightforward. Plus, benefit from almost instant support from OSOM's friendly and responsive customer service team.

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NutimaReturn: Easy Return

$19.99-$59.99 / Month

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Simplified returns for Shopify stores, ensuring customer satisfaction and efficiency. Show more

NutimaReturn is a dynamic app designed to simplify and enhance the return process for Shopify store owners and their customers. With an intuitive user interface, customers can easily initiate return requests with just a few clicks, making the return process hassle-free and efficient. Store owners benefit from immediate email notifications for each new request, ensuring prompt attention and action. The app's robust request management feature allows tracking and managing of returns seamlessly through its platform. Users can customize various aspects, including colors, messages, and setting a maximum return date to align with store policies. Additionally, NutimaReturn offers insightful statistics, enabling store owners to view the number and details of return requests, thus facilitating data-driven decision-making. By streamlining the return process, NutimaReturn promotes customer satisfaction through quick and effective return management.

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what3words Address Field

7.4

6 Reviews

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Collect precise delivery locations from customers at checkout Show more

The "what3words Address Field" app revolutionizes delivery management by enabling businesses to collect and validate precise what3words addresses from their customers. By integrating a what3words address field at checkout, the app ensures that parcels are delivered to the exact location intended, minimizing the risk of lost parcels and enhancing customer satisfaction. This innovative approach divides the entire world into 3-metre squares, each uniquely identified by a combination of three random words, allowing for exceptional precision in delivery locations. The app also features a helpful AutoSuggest tool that aids customers in entering the correct what3words address, thereby reducing delivery errors and administrative time spent resolving them. Moreover, businesses can tailor the app’s functionality by limiting the entry of what3words addresses to specific countries or areas. With the seamless passing of validated addresses to delivery providers, businesses can significantly streamline their logistics and improve delivery accuracy.

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EOE ‑ Easy Order Editing

$9.99-$299.99 / Month

8.2

13 Reviews

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Let Customer edit their orders : cancel, upsell, refund, etc. Show more

Order Editing Post Purchase is a powerful Shopify app designed to enhance customer flexibility by allowing post-checkout order modifications. It enables customers to update shipping details, change product variants, or adjust quantities without needing to cancel or refund their purchases, thereby improving customer satisfaction and reducing the need for customer support interventions. The app also supports detailed tracking of all order changes for better accuracy and efficient management. Store owners using manual payment capture methods should note that secondary payments from edited orders may require separate capture. By streamlining order adjustments, the app helps minimize cancellations and enhances the overall customer experience on your Shopify store.

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Reshop App

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Effortlessly track returns and rediscover shopping delights with Reshop. Show more

Reshop App revolutionizes the return process by transforming it into a dynamic opportunity for additional sales. When customers initiate a return through Reshop, they gain access to a mobile app that not only allows them to track their return but also offers a tailored shopping experience designed to enhance customer satisfaction. By helping users discover products they'll love, Reshop turns the disappointment of a return into a chance for repurchase, effectively turning refunds into revenue. The app's user-friendly interface ensures that customers are always informed about the status of their returns, instilling confidence and encouraging future purchases. Reshop empowers businesses to retain customer loyalty and drive sales, even after a purchase doesn't work out as expected. Ultimately, Reshop provides a seamless solution for retailers to convert returns into a positive experience, benefiting both the customer and the business.

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Shopify Customer satisfaction apps

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Based on reviews

Showing 100 to 120 of 268 Apps

Big Bear Customizations

Ultimate Speed Booster Plus

CB ‑ Checkout Editor & Plus

Fulfillkaro

ParcelWILL Order Tracking

ClevorAi: AI Customer Agent

NubiSoft Pickup Points

Quantity Selector Plus

Ninja Address Validator Pro

Mintt ‑ Free Gift

Complete Order Protection

Hulk NPS Post Purchase Survey

Priority Protection

バクアゲ配送（旧：返品くん）

Qe: Frequently Bought Together

OSOM Post Purchase Surveys

NutimaReturn: Easy Return

what3words Address Field

EOE ‑ Easy Order Editing

Reshop App