Shopify Customer satisfaction apps 2025

Mini ‑ Product Samples

$9.99 / Month

Increase sales & reduce returns with easy product sample Show more

Mini ‑ Product Samples is an innovative app designed to enhance your customers' shopping experience by offering easy sample ordering. With the "Try Before You Buy" feature, customers can explore and test products through samples before committing to larger purchases, fostering confidence and satisfaction. This not only reduces return rates but also boosts your store's performance. The app provides flexible display options with stylish sample displays like a Sample Box or a cart button, tailored to your preferences. You can set smart sample limits to manage how many samples customers can order, maintaining cost-efficiency. To cater to a global audience, the app supports multilingual translation, making it easy to reach customers worldwide. Additionally, automated post-sample emails help in converting interest into purchases, supported by in-depth sales and sample insights to track performance effectively.

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Multilingual support

Automated emails

Easy sample ordering

Smart sample limits

Sales insights

Stylish sample displays

Order Ease

$7.99 / Month

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Optimise gifting with precise, efficient order management. Show more

OrderEase is a cutting-edge app designed specifically for premium gifting retailers, addressing the intricate challenges of complex order management. The app boosts customer satisfaction by enhancing the accuracy and reliability of gift deliveries, ensuring that each package reflects the retailer's commitment to excellence. With its user-friendly interface, OrderEase simplifies the order management process, making it accessible and efficient for businesses focused on detail and quality. Dual detail tracking ensures both the buyer and recipient information is accurate, reducing errors and enhancing trust. The app allows for precise delivery scheduling, ensuring timely gifting that aligns with customer expectations. Furthermore, OrderEase's smart error reduction and custom workflow optimization features streamline operations, ultimately boosting brand reputation and operational efficiency. Ideal for retailers who prioritize precision and quality, OrderEase empowers businesses to deliver memorable gifting experiences.

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User friendly interface

Dual detail tracking

Precise delivery scheduling

Smart error reduction

Custom workflow optimisation

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Tracktor Order Tracking

$4.99-$49.99 / Month

9.1

169 Reviews

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Track order lookup, add custom order statuses, and more! Show more

Tracktor Order Tracking is a powerful app designed to turn first-time buyers into repeat customers by enhancing their shopping experience and reducing your support overhead. It integrates with over 1,500 major carriers worldwide, providing seamless tracking for your packages. This app offers real-time visibility into the status and location of every item in transit, making it easier to manage your orders globally. Customizable settings allow you to design a branded tracking page that delights your customers while keeping them informed with timely email and SMS notifications. Tracktor reduces the volume of "Where Is My Order" (WISMO) inquiries by empowering customers with self-service tools and clear insights into their deliveries. Experience the ease of managing deliveries with an interactive 3D map offering detailed tracking insights. Boost customer satisfaction and sharpen your brand's support efficiency with Tracktor.

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Branded tracking page

Real-time tracking

Email/sms notifications

Custom statuses

Package lookup

Integrated carriers

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Swatch Specialist

$14.99 / Month

8.2

2 Reviews

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Display the available sizes on home/listing page instantly Show more

Swatch Specialist is an innovative app designed to enhance the shopping experience by displaying product variant swatches directly on the collection page. This feature allows customers to easily explore different product options without navigating away from the initial page, increasing convenience and satisfaction. By showcasing all variant swatches upfront, shoppers can quickly make informed decisions, ultimately boosting sales and conversions for retailers. The app offers customizable color swatches to align with a store’s aesthetic, ensuring seamless integration. With a user-friendly interface, Swatch Specialist makes it simple for both store owners and customers to navigate the collection effortlessly. This app is a must-have tool for e-commerce businesses looking to streamline the shopping process and improve the overall customer experience.

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Increase conversions

User-friendly interface

Display sizes

Variant swatches

Display colors

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Qe: Frequently Bought Together

$3 / Month

8.2

2 Reviews

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Delight Customers with Ultimate Frequently Bought Together Show more

"Qe: Frequently Bought Together" is a powerful tool designed to enhance your online store's performance by boosting sales and improving customer satisfaction. This app leverages advanced AI to provide smart product pairings, helping you increase cart value through personalized recommendations. Effortlessly unlock upsell opportunities and drive revenue with its intuitive approach to cross-selling and upselling. The app's seamless integration means you can quickly sync it with your store and begin seeing results without any coding required. Customize dashboards and tailor promotions to align perfectly with your brand, ensuring a unique shopping experience for your customers. Additionally, with performance analytics, you can track success and continuously optimize your strategies for sustained growth. Elevate your store's potential with "Frequently Bought Together" and see customer loyalty soar.

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Customizable offers

Seamless integration

Ai-powered recommendations

One-click upsells

Performance analytics

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Huski Product Sample & memo

$9-$19 / Month

8.2

13 Reviews

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Easily try before buy products! Show more

Huski Product Sample & Memo is a versatile app designed to revolutionize the shopping experience by allowing customers to try products before making a purchase. This app is incredibly easy to set up and manage, offering a seamless integration into any retail strategy. With its "try before you buy" feature, Huski significantly enhances customer satisfaction, leading to increased sales and reduced return rates. A user-friendly interface includes a one-click process for customers to order samples, boosting their confidence in buying decisions. Customizable design options and language translation features ensure that the app caters to a diverse customer base. The app also includes a clever sticky button to streamline user experience and offers convenient redirection options to the cart or checkout, further enhancing the shopping journey.

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Shopify integration

Language translation

Design customization

Sample orders

One-click process

Free samples

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EasyPass Change

$10 / Month

Effortless password resets feature for your customers Show more

EasyPass Change is a vital tool for businesses aiming to enhance customer satisfaction and security through streamlined password management. This app allows customers to reset their forgotten passwords effortlessly, reducing frustration and decreasing the burden on support teams. By minimizing lockouts and support tickets, EasyPass Change helps prevent lost sales, ensuring a seamless shopping experience for users. The app encourages frequent and strong password updates, significantly bolstering your store’s security defenses. EasyPass Change provides a win-win solution by creating happy customers, promoting a secure environment, and allowing your team to focus on more productive tasks. With its commitment to data protection, EasyPass Change emphasizes both ease of use and robust security, making password management a breeze. Its user-friendly interface ensures a smooth reset experience, enhancing overall customer satisfaction and loyalty.

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User-friendly interface

Frequent updates

Effortless resets

Independent resets

Smooth experience

Boosts satisfaction

Final Returns & Order Exchange

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Order returns, refunds and exchanges is now easy and unlimited Show more

Final Returns & Order Exchange is a transformative app designed to streamline the process of handling product returns, exchanges, and refunds for businesses. Recognizing the complexity and time-consuming nature of managing customer returns, this app aims to enhance customer satisfaction and boost operational efficiency for merchants. Final simplifies the return process, making it effortless for customers and businesses alike. It offers seamless item exchanges, reducing friction for users who wish to swap products. The app also enhances communication by providing easy and efficient customer support, ensuring clear and quick interactions. With Final, businesses can expect a more organized and effective approach to managing returns, ultimately improving the overall shopping experience for their customers.

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Effortless returns

Exchange simplified

Simplified communication

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Mega Size Chart Button

$2.5-$2.99 / Month

8.2

1 Reviews

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Pop-up size chart button for accurate customer sizing Show more

Mega Size Chart Button is a must-have app for apparel stores, designed to enhance the shopping experience by adding an interactive pop-up size chart button to product pages. This tool is incredibly easy to install and customize, ensuring it blends seamlessly with your store's design for a cohesive look and feel. With clear and detailed size information presented in a pop-up, customers can make informed purchasing decisions, which helps reduce size-related returns and improves customer satisfaction. The app offers flexibility with options for text table or image pop-ups, providing precise control over size chart content. Despite its robust functionality, Mega Size Chart Button is lightweight and SEO-friendly, ensuring your store's performance and speed remain optimal. By integrating this essential tool, apparel retailers can create a more reliable and user-friendly shopping environment, ultimately boosting buyer confidence and satisfaction.

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Customizable design

Seamless integration

Easy installation

Performance-friendly

Pop-up size chart

Interactive pop-up

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Free Shipping Discounts ‑ SC

$3.99 / Month

9.1

8 Reviews

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Offer shipping discounts to customers based on conditions. Show more

ETP Shipping Discounts is a powerful tool for merchants aiming to attract more customers by offering dynamic and customizable shipping rates. By integrating this app into their online store, merchants can effortlessly apply shipping discounts, making their business more appealing to shoppers and reducing the likelihood of cart abandonment. This user-friendly app not only enhances customer satisfaction and loyalty but also streamlines the process of managing discounts, freeing up valuable time for merchants. With its easy setup and management features, ETP Shipping Discounts facilitates a smoother shopping experience, ultimately boosting sales potential. Offering competitive and attractive shipping rates with this app can significantly transform the shopping experience, making it a vital asset for any merchant focused on growth and customer retention.

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Easy setup

Reduce cart abandonment

Customizable shipping discounts

Manage discounts effortlessly

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Kedra Free Shipping Upsell

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Drive more purchases with a dynamic shipping banner Show more

Kedra Free Shipping Upsell is a powerful tool designed to enhance your sales strategy with its innovative 'Shipping Goal' feature. This app replaces traditional free shipping offers with a dynamic progress bar, motivating customers to unlock exciting rewards by reaching a set cart target, like $50. By doing so, it not only boosts your sales but also significantly enhances customer satisfaction. The app's integrated upselling and cross-selling features help maximize profits by increasing the average order value. You can seamlessly place the progress bar on product pages, cart pages, or anywhere else on your website for optimal visibility. Moreover, Kedra allows you to fully customize the design of the shipping progress bar to align with your brand’s aesthetic, providing a tailored shopping experience for your customers.

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Customizable design

Integrated upselling

Dynamic progress bar

Goal-based rewards

Cross-selling opportunities

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SmartCart Bundles

$12.99 / Month

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Unlock the Power of Bundled Sales, Maximize Sales with Bundles Show more

SmartCart Bundles is a dynamic app designed to transform how merchants approach sales through innovative product bundling. The app provides intuitive tools that allow businesses of all sizes to effortlessly create and manage customized bundles, enhancing both sales performance and customer satisfaction. With a user-friendly interface, merchants can easily craft unique product combinations tailored to customer preferences, leveraging data insights for optimal results. SmartCart Bundles supports flexible pricing by allowing users to set fixed or percentage-based discounts, providing businesses with the versatility needed to appeal to diverse customer bases. Whether you own a small boutique or a large retail operation, this app empowers you to maximize revenue and elevate customer experiences through the strategic use of product bundles.

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User-friendly interface

Custom product bundles

Flexible pricing rules

Data-driven customization

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Metrobi Local Delivery Planner

8.2

2 Reviews

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Plan & offer local delivery with in-house or on-demand drivers Show more

Metrobi Local Delivery Planner is a comprehensive tool designed to streamline your local delivery operations. It offers a consolidated platform where you can plan delivery routes, manage in-house drivers, and access a pool of on-demand drivers effortlessly. The app's route optimization feature helps in cutting costs while boosting efficiency. Enhance customer satisfaction by sending timely delivery notifications via SMS and email, offering real-time tracking, and providing proof of delivery through photos, e-signatures, and notes. Whether you're using your driver team or tapping into Metrobi's expansive driver network, deliveries become seamless. The app also integrates smoothly with Shopify, optimizing your orders into the most efficient routes. Simplify your delivery processes, save on costs, and elevate customer delight with Metrobi.

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Real-time tracking

Proof of delivery

Route optimization

Route planner

Receiver notifications

Delivery photos

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Turny Returns & Exchanges

$59-$279 / Month

8.2

4 Reviews

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Automate returns & exchange process & gain insights to reduce. Show more

Turny Returns & Exchanges is a comprehensive app designed to streamline and enhance the returns and exchanges process for e-commerce businesses. By automating these processes, Turny allows businesses to save time and resources while gaining valuable insights into customer behavior that can help reduce return rates and boost revenue. The app integrates seamlessly with logistics providers, enabling automatic generation of shipping labels, and supports integration with platforms such as Shopify and various shipping partners including Shippo and New Zealand Post. Businesses can create a fully branded and personalized returns portal to provide a seamless and delightful experience for customers, ultimately increasing satisfaction and retention. In addition, Turny helps businesses reduce chargebacks and incentivizes in-store returns, promoting increased sales conversions through efficient exchange management.

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Increase conversions

Customer retention

Create labels

Automate returns

Reduce chargebacks

Exchange management

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Cheerlink AI Chatbot and Email

$26-$132 / Month

7.1

7 Reviews

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All-in-one widget with chat, sales pop, bot, video, and more Show more

Cheerlink AI Chatbot and Email is a dynamic marketing and customer service platform designed to boost merchant revenues by enhancing customer interactions. With an intuitive AI chatbot, businesses can provide automated support, ensuring a seamless, satisfactory live chat experience that increases the likelihood of purchases. The platform also empowers merchants to craft visually appealing marketing emails, enhancing communication with customers. Cheerlink’s features include omnichannel marketing campaigns and the ability to send product recommendations, orders, and coupons directly within chat. The AI chat copilot, sales pop, and order lookup tools work together to optimize sales opportunities. Additionally, Cheerlink offers a customizable widget that is built for speed and high performance, making it a comprehensive solution for engaging and converting customers efficiently.

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Product recommendations

Email marketing

Customizable widget

Order lookup

Ai chatbot

Omnichannel campaigns

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Calvine

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Remboursements & échanges instantanés sur les retours produits Show more

Calvine est une application innovante qui transforme l'expérience post-achat en un moment agréable pour vos clients. Elle permet aux marques de simplifier les retours produits en proposant des échanges rapides et efficaces, réduisant ainsi les obstacles à la conversion. En facilitant l'échange de produits, Calvine augmente significativement les taux de rachat et de conversion, ce qui booste vos ventes tout en améliorant la satisfaction client. Grâce à une interface intuitive, vos clients peuvent obtenir leur nouveau produit en quelques clics seulement. L'application automatise le flux de retours, diminuant ainsi les tickets liés aux retours et libérant du temps pour se concentrer sur l'essentiel. En intégrant Calvine, transformez vos retours en opportunités de revenus et offrez une expérience premium à chacun de vos clients.

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Automated returns

Boost conversions

Easy exchanges

Immediate replacements

Increase resales

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Trydon

$29.99-$99.99 / Month

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Help customers choose their perfect size. Show more

Trydon revolutionizes online clothing shopping by providing personalized size recommendations, helping users to find the perfect fit effortlessly. By eliminating the confusion associated with traditional sizing charts, Trydon enhances the shopping experience, leading to fewer returns and a reduced environmental footprint tied to return logistics. Users benefit from interactive body shape visualizations and seamless measurement integration, ensuring a tailored fit every time. The app also offers easy integration for both customers and retailers, making it user-friendly and accessible. As Trydon continues to evolve, new features are on the horizon to further enrich the shopping experience. Whether you're a shopper or a retailer, Trydon aims to simplify the process of finding the right size, making online shopping smoother and more sustainable.

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Easy integration

Personalized sizing recommendations

Interactive body visualizations

Seamless measurement integration

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CB ‑ Checkout Editor & Plus

$24.99 / Month

(3.3/5)

2 Reviews

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Enhance checkout: custom banner, testimonial, trust badge, etc Show more

CB ‑ Checkout Blocks & Plus is a dynamic app designed to transform your store’s checkout experience. By integrating features such as age verification, upselling, terms and condition agreements, trust badges, and image banners, the app not only boosts sales but also enhances customer satisfaction. This powerful tool streamlines age confirmation processes, encourages additional purchases, ensures legal compliance, and builds customer trust with strategically placed badges. Personalized engagement is further enhanced through the use of custom banners, testimonials, and the display of personalized messages, such as gift messages and delivery instructions. With CB ‑ Checkout Blocks & Plus, you can effectively promote special offers and integrate brand messages, personalizing every customer interaction at checkout. Elevate your e-commerce experience by creating a more engaging and trustworthy online shopping environment.

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Delivery instructions

Trust badges

Upselling options

Age verification

Terms agreement

Gift messages

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Milople Custom Price

$3.99 / Month

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"Let customers choose prices, enhancing satisfaction and increasing conversions." Show more

The Custom Price app revolutionizes the checkout experience by allowing customers to set their own prices, effectively reducing cart abandonment and appealing to cost-conscious shoppers. Designed to integrate seamlessly with all Shopify themes, it enhances customer satisfaction through personalized pricing while boosting conversions and fostering stronger customer relationships. Supporting donation and loyalty models, the app empowers users to pay according to their budget and perceived value. Merchants can maintain control by setting minimum price thresholds, ensuring fair transactions. With a built-in validation system, the app ensures that all entered prices meet predefined criteria, providing a smooth and error-free checkout process. By aligning pricing strategies with customer expectations, the Custom Price app helps increase sales and strengthen brand loyalty.

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Integrates with shopify

Boosts conversions

Customer-set pricing

Supports donation models

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Velents Buddy: AI Support

$9-$499 / Month

9.1

2 Reviews

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Effortlessly confirm orders and verify addresses with AI voice automation. Show more

Velents Buddy: AI Voice Calls is an innovative app that acts as an AI-powered voice assistant to streamline order management for businesses. It automates the crucial tasks of order confirmations and address verifications, effectively eliminating the need for time-consuming manual calls. By instantly contacting customers to verify order details, Velents Buddy helps reduce errors, prevent failed deliveries, and minimize wasted inventory, ultimately saving merchants money on logistics and staffing costs. With advanced analytics and multilingual support, the app offers businesses the ability to capture real-time feedback, monitor call efficiency, and engage customers with customizable, localized scripts. Velents Buddy enhances customer satisfaction and ensures seamless and accurate order processing, making order management faster, smarter, and more effortless. Say goodbye to costly mistakes and enjoy smoother operations with Velents Buddy.

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Multilingual support

Advanced analytics

Address verification

Ai voice automation

Instant order confirmation

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Shopify Customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 239 Apps

Mini ‑ Product Samples

Order Ease

Tracktor Order Tracking

Swatch Specialist

Qe: Frequently Bought Together

Huski Product Sample & memo

EasyPass Change

Final Returns & Order Exchange

Mega Size Chart Button

Free Shipping Discounts ‑ SC

Kedra Free Shipping Upsell

SmartCart Bundles

Metrobi Local Delivery Planner

Turny Returns & Exchanges

Cheerlink AI Chatbot and Email

Calvine

Trydon

CB ‑ Checkout Editor & Plus

Milople Custom Price

Velents Buddy: AI Support