Shopify Customer satisfaction apps 2026

Fyndit

$9.99 / Month

"Effortless shopping discovery with smart search and advanced filters." Show more

Fyndit revolutionizes the online shopping experience by offering instant, smart search capabilities with typo tolerance and advanced filters, designed to seamlessly integrate with any Shopify store theme. It's an ideal solution for stores with large catalogs, as it simplifies product discovery and helps customers find exactly what they're looking for in no time. The app is fully mobile-responsive, ensuring a smooth shopping journey across any device. Setting up Fyndit requires no coding skills, making it accessible and easy to use for any merchant. By enhancing customer satisfaction and retention, Fyndit allows businesses to focus on growth instead of technical challenges. Whether you're a small boutique or a large retailer, Fyndit's user-friendly features streamline operations and empower you to provide a superior shopping experience.

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No coding required

Advanced filters

Mobile-responsive design

Theme adaptability

Instant smart search

Fourgen POS Connector

$25 / Month

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Automate order tagging for streamlined workflows and real-time updates. Show more

The Fourgen POS Connector is a powerful tool designed to optimize order management by automatically updating order tags throughout each stage of the fulfillment process. By tagging milestones like "Order Received," "Assigned to Verification Team," "Packaging Completed," and "Assigned to Courier," the app enhances visibility for both your team and customers, eliminating the need for manual tracking. This streamlining of workflows not only boosts efficiency but also fosters better team collaboration and improves customer satisfaction with timely, real-time updates. With customizable tag settings, businesses can tailor the app to align with their unique operational needs, ensuring optimal performance and transparency. By deploying the Fourgen POS Connector, businesses can transform their order management processes for improved accuracy and efficiency.

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Real-time updates

Streamlined workflows

Automate order tagging

Customizable tag settings

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Cheerlink AI Chatbot and Email

$26-$132 / Month

7.1

7 Reviews

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All-in-one widget with chat, sales pop, bot, video, and more Show more

Cheerlink AI Chatbot and Email is a dynamic marketing and customer service platform designed to boost merchant revenues by enhancing customer interactions. With an intuitive AI chatbot, businesses can provide automated support, ensuring a seamless, satisfactory live chat experience that increases the likelihood of purchases. The platform also empowers merchants to craft visually appealing marketing emails, enhancing communication with customers. Cheerlink’s features include omnichannel marketing campaigns and the ability to send product recommendations, orders, and coupons directly within chat. The AI chat copilot, sales pop, and order lookup tools work together to optimize sales opportunities. Additionally, Cheerlink offers a customizable widget that is built for speed and high performance, making it a comprehensive solution for engaging and converting customers efficiently.

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Product recommendations

Email marketing

Customizable widget

Order lookup

Ai chatbot

Omnichannel campaigns

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DIYVA Conversational AI

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DIYVA - AI Chatbot Assistant for your Customers Show more

DIYVA Conversational AI is a versatile tool designed to seamlessly collect customer feedback and insights through voice-based interactions. With DIYVA, store owners can easily create and customize voice-driven surveys and dialogs to gather customer satisfaction data, product reviews, and responses to questionnaires on a variety of topics. The app offers a frictionless interface for customers, making it simple for them to share their opinions and enhance their engagement with your business. Currently, DIYVA supports only Vintage Themes, but stores utilizing Online Store 2.0 can contact the team for integration assistance. Additionally, the app allows for the integration of chatbots on Collection, Product, and Order Status pages, and provides customization options for aligning the chatbot widget's color with your store's theme. Questionnaire editing is conveniently accessible via the DIYVA Platform, ensuring adaptability and efficient management.

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Order status integration

Customizable widget

Product reviews

Customer surveys

Voice-based dialogs

Engaging chatbot

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Uva Fleet

7.2

2 Reviews

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Uva! Optimize your operations with seamless delivery Show more

Uva Fleet is an innovative delivery solution specifically designed for Shopify merchants, providing seamless integration and reliable delivery services. The app is perfect for various industries, offering access to an extensive fleet network that ensures timely order deliveries, leading to improved customer satisfaction. With Uva Fleet, merchants can customize delivery options to meet their specific needs, making it a versatile tool for streamlining operations. Real-time tracking features allow both merchants and customers to receive live updates on the status of deliveries, enhancing transparency and communication. By focusing on efficient delivery management, Uva Fleet empowers businesses to concentrate on growth and customer engagement. Its easy integration with Shopify makes managing logistics straightforward and hassle-free, positioning it as an all-in-one solution for fast and convenient deliveries.

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Easy integration

Real-time tracking

Extensive fleet

Customizable delivery

Timely deliveries

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OneSave:Real‑time Intervention

$9 / Month

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Intervene to save frustrated customers from leaving your store Show more

OneSave: Real-time Intervention is a powerful app designed to enhance customer satisfaction by identifying and assisting shoppers who encounter difficulties in your store. Utilizing advanced behavioral analysis, the app expertly detects signs of customer frustration, allowing you to intervene promptly and effectively. With customizable intervention templates, you can tailor your approach to address specific issues, ensuring a seamless shopping experience. OneSave operates without requiring any changes to your existing site, offering an unobtrusive yet impactful solution. Importantly, the app prioritizes privacy, as it functions without collecting any personally identifiable information. Quick to implement and easy to use, OneSave is an essential tool for maintaining high levels of customer satisfaction and loyalty.

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Privacy focused

Behavioral analysis

Real-time intervention

Custom interventions

Template setup

No site changes

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Mensajeros Urbanos

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Gestiona tus entregas desde una misma plataforma Show more

Mensajeros Urbanos es la aplicación ideal para optimizar la logística de tu negocio de e-commerce. Esta plataforma tecnológica garantiza la entrega de tus productos de manera eficiente, asegurando que lleguen a sus destinos justo cuando y donde se necesita. Gracias a su avanzado algoritmo inteligente, se definen las rutas y recursos óptimos para agilizar cada entrega, reduciendo así tiempos y costos. Además, Mensajeros Urbanos destaca por su compromiso con el medio ambiente, permitiéndote posicionar a tu marca como una opción responsable y sostenible. Con su función de seguimiento en tiempo real, puedes monitorear el estado de tus operaciones en cada paso del proceso, aumentando así la confianza y satisfacción de tus clientes. Mejora tu servicio al cliente y fortalece su lealtad con esta solución logística innovadora y confiable.

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Real-time tracking

Intelligent routing

Optimal resource allocation

Eco-friendly solution

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Bodt ‑ Live Chat & AI SalesGPT

$19-$299 / Month

8.2

1 Reviews

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Live Chat & AI Responses for Automated Customer Support (GPT4) Show more

Bodt ‑ Live Chat & AI SalesGPT is an innovative app designed to revolutionize customer support through automated live chat and AI-generated responses. Utilizing advanced AI technology, the app learns from your product inventory to provide accurate and context-aware solutions to customer queries, ensuring engagement with personalized product recommendations. The app operates 24/7, allowing for increased average order value (AOV) by optimizing upselling and cross-selling opportunities directly within the chat. In addition to its automatic functionality, Bodt offers the flexibility for manual intervention, enabling seamless switching from AI-driven interactions to human responses whenever needed. The straightforward setup process makes it easy for businesses to integrate and train the app, thereby elevating the quality of customer service, boosting satisfaction, and enhancing credibility. With Bodt, retailers can effectively streamline customer interactions and improve the overall shopping experience by offering quick, precise, and tailored support.

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Product recommendations

Live chat

24/7 support

Ai responses

Quick view add-to-cart

Manual takeover

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what3words Address Field

7.4

6 Reviews

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Collect precise delivery locations from customers at checkout Show more

The "what3words Address Field" app revolutionizes delivery management by enabling businesses to collect and validate precise what3words addresses from their customers. By integrating a what3words address field at checkout, the app ensures that parcels are delivered to the exact location intended, minimizing the risk of lost parcels and enhancing customer satisfaction. This innovative approach divides the entire world into 3-metre squares, each uniquely identified by a combination of three random words, allowing for exceptional precision in delivery locations. The app also features a helpful AutoSuggest tool that aids customers in entering the correct what3words address, thereby reducing delivery errors and administrative time spent resolving them. Moreover, businesses can tailor the app’s functionality by limiting the entry of what3words addresses to specific countries or areas. With the seamless passing of validated addresses to delivery providers, businesses can significantly streamline their logistics and improve delivery accuracy.

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Validate addresses

Precise delivery locations

Autosuggest feature

Country-specific entry

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Quiver

7.9

11 Reviews

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Quiver enables you to provide prime-like delivery. Magic. Show more

Quiver revolutionizes the delivery experience by providing faster, emissionless services that feel like magic. Designed to enhance conversion rates, boost customer satisfaction, and reduce return rates, Quiver is a valuable tool for any business. The app ensures your products reach your customers within the same hour, utilizing either in-store resources or dedicated Quiver Fulfilment Centres. Currently operational in London and Paris, the service is expanding rapidly to more locations. Its simple setup process means Quiver manages all integrations and logistics, allowing businesses to focus on growth. Quiver’s commitment to zero emissions, powered by renewable energy, means you can elevate your business sustainability standards while delivering unparalleled service. Install the Quiver app today, and experience a seamless upgrade to your delivery operations.

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Simple setup

Same-day delivery

Next-day delivery

Immediate delivery

Emissionless deliveries

Electric delivery

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PrintERP

$1 / Month

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"Empower custom prints with ease; design, visualize, and integrate seamlessly." Show more

PrintCRM is an innovative design tool tailored to make custom print creation simple and enjoyable for your customers. The app features a user-friendly interface with drag-and-drop functionality, customizable templates, and options for image uploads, allowing for seamless design experience. By enabling customers to preview their designs before confirming their order, PrintCRM minimizes miscommunications and boosts satisfaction levels. Additionally, the tool integrates effortlessly with Shopify stores, ensuring a streamlined and efficient ordering process. Users can easily edit images and text, upload their artwork, or choose from an extensive stock image library to create unique designs. The app also enhances efficiency with its ability to auto-arrange multiple designs on a single print sheet. Overall, PrintCRM is an invaluable tool for businesses seeking to enhance their design and print ordering experience for customers.

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Shopify integration

Design customization

Image upload

Drag-and-drop

Templates available

Design visualization

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Free gift | UpCart

$9.99 / Month

7.1

18 Reviews

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Free gift on purchase. Built by merchants. Feels native. Show more

Free Gift | UpCart is a revolutionary Shopify app designed to enhance your online store's promotional strategy. This user-friendly tool allows merchants to effortlessly offer free gifts to customers when they reach certain cart value goals, boosting sales and customer satisfaction without the hassle of annoying pop-ups. Integrating seamlessly with your webshop, the app offers the flexibility to target specific collections and stack free gift promotions on top of other ongoing discounts. With a fast and easy installation process that requires no developer expertise, you can create customizable and visually appealing free gift campaigns that align with your brand. Elevate your store's offering and unlock its full potential by engaging customers with attractive incentives using Free Gift | UpCart. Experience a smoother, more effective approach to e-commerce promotions today!

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Customizable campaigns

Seamless integration

Stackable discounts

Free gift promos

Specific collection targeting

Easy install

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Eliora Chat

$30 / Month

Identify trends and optimize inventory for higher sales. Show more

Eliora Chat is an innovative app designed for merchants seeking to optimize their inventory with ease and accuracy. Tailored for small to mid-sized businesses, the app offers real-time insights into trending products, helping merchants make informed decisions quickly. By streamlining market analysis, it reduces the guesswork associated with inventory management, allowing businesses to focus on what their customers truly want. This results in a significant competitive edge, boosting both sales and customer satisfaction. Eliora Chat features a user-friendly interface, ensuring that even those with minimal technical expertise can navigate it effortlessly. Additionally, it provides customizable market analysis reports, enabling businesses to tailor insights according to their unique requirements.

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User-friendly interface

Customizable reports

Real-time insights

SaveThatOrder

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Improve sales by seamlessly recovering failed discount attempt Show more

SaveThatOrder is a powerful tool designed to help fast-growing brands enhance their checkout processes and boost overall revenue. A common issue faced by many companies is that discount codes frequently fail at checkout, with failure rates reaching up to 20%. SaveThatOrder tackles this problem head-on by instantly offering valid discount codes when they are needed the most, ensuring a seamless shopping experience. This innovative approach not only significantly raises conversion rates but also leads to unparalleled customer satisfaction. Key features include Failed Code Recovery, which suggests alternative valid codes with real-time timers, and Smart Discount Code Integration that smoothly synchronizes with existing promotions. Additionally, SaveThatOrder provides an In-Depth Analytics Dashboard, offering brands comprehensive insights into discount performance to refine their strategies further.

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Analytics dashboard

Failed code recovery

Smart discount integration

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E‑stebdal Returns & Exchanges

9.1

29 Reviews

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E-stebdal: Automate returns, boost revenue, and enhance customer satisfaction. Show more

E-stebdal is a powerful app designed to transform how businesses manage product returns. By automating the return process, E-stebdal significantly reduces manual effort, allowing businesses to save time and improve operational efficiency. The app enhances customer satisfaction through seamless exchanges and flexible return options, ensuring a satisfying post-purchase experience. Data-driven insights offer merchants valuable knowledge to refine their return policies, leading to cost minimization and revenue retention. E-stebdal also provides smart upselling opportunities during returns, turning potential revenue losses into gains. With features like return status notifications, customers are kept informed, boosting loyalty and trust. Ideal for merchants facing challenges with inefficient return procedures, E-stebdal is a comprehensive solution to optimize business performance and customer relationships.

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Automate return processing

Seamless exchanges available

Return status notifications

Discounts for purchases

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Metrobi Local Delivery Planner

(2.7/5)

4 Reviews

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Plan & offer local delivery with in-house or on-demand drivers Show more

Metrobi Local Delivery Planner is a comprehensive tool designed to streamline your local delivery operations. It offers a consolidated platform where you can plan delivery routes, manage in-house drivers, and access a pool of on-demand drivers effortlessly. The app's route optimization feature helps in cutting costs while boosting efficiency. Enhance customer satisfaction by sending timely delivery notifications via SMS and email, offering real-time tracking, and providing proof of delivery through photos, e-signatures, and notes. Whether you're using your driver team or tapping into Metrobi's expansive driver network, deliveries become seamless. The app also integrates smoothly with Shopify, optimizing your orders into the most efficient routes. Simplify your delivery processes, save on costs, and elevate customer delight with Metrobi.

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Real-time tracking

Proof of delivery

Route optimization

Route planner

Receiver notifications

Delivery photos

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Mega Floating Checkout Button

8.2

1 Reviews

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Improve sales with floating checkout button for fast purchases Show more

Mega Floating Checkout Button is an innovative app designed to enhance the shopping experience by adding a persistent, floating checkout button that remains visible on every page of your store. This feature enables customers to quickly and conveniently complete their purchases, significantly reducing cart abandonment rates and boosting overall sales. The app's eye-catching design draws customer attention, encouraging impulse purchases and thereby maximizing revenue potential. Perfectly suited for both mobile and desktop users, the app simplifies the checkout process, ensuring a smoother and more satisfying customer journey. With its easy installation and customization options, Mega Floating Checkout Button seamlessly integrates into any online store. By prioritizing user convenience and aesthetic appeal, it provides an effective solution to streamline shopping and increase customer satisfaction.

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Easy installation

Quick checkout

Reduce abandonment

Mobile and desktop

Impulse buys

Customization

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Vee24 ‑ Live Chat & Browse

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Customer Engagement Tools Under a Single Platform Show more

Vee24 - Live Chat & Browse is a cutting-edge app designed to enhance customer engagement and satisfaction through a suite of powerful communication tools. By integrating features like video chat, co-browsing, secure sharing, online appointments, and chatbots, Vee24 provides an all-in-one platform that facilitates seamless interaction between businesses and customers. This app is particularly beneficial for retailers looking to bridge the gap between online and in-person experiences, helping them to boost conversion rates. Vee24 is easy to implement with a straightforward JavaScript setup, allowing businesses to quickly leverage its capabilities. Users can add the app to their store in just a few seconds and manage multiple customer interactions simultaneously from a single interface. With the ability to navigate the user interface alongside customers, Vee24 ensures that support and service are both personalized and efficient.

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Easy setup

Secure sharing

Chatbots

Video chat

Co-browsing

Online appointments

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Mailo | AI Email Support

$19-$499 / Month

9.1

5 Reviews

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AI-driven email management for exceptional customer service Show more

Mailo Ai is an innovative customer support tool designed to optimize email management through advanced artificial intelligence. Its AI-driven automation capabilities allow businesses to efficiently handle customer inquiries, providing personalized and prompt responses that elevate customer satisfaction. By automating email classification and response generation, Mailo Ai eliminates the need for manual sorting, allowing support teams to focus on more critical tasks. Seamlessly integrating with platforms like Shopify, it enables businesses to streamline their support workflows without disrupting existing systems. Furthermore, its advanced customer sentiment analysis helps prioritize emails, ensuring that urgent matters are addressed promptly. Overall, Mailo Ai transforms customer support into a more efficient, responsive, and time-saving process.

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Shopify integration

Automated replies

Automated email classification

Sentiment analysis

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OrderEditing ‑ Qtane

$14.99 / Month

Easily manage and edit orders post-purchase for happier customers. Show more

OrderEdit - Qtane is a robust app designed to simplify order management by empowering customers to make post-purchase changes with ease. With this app, customers can update shipping addresses, modify products or quantities, and upgrade to faster shipping options without needing to cancel the entire order. This flexibility reduces the volume of support tickets, thereby saving significant time for your team and enhancing overall customer satisfaction. Ideal for businesses looking to streamline operations and minimize cancellations, OrderEdit - Qtane ensures a smooth and seamless post-purchase experience. The app also allows customers to add new items to existing orders and update gift messages, further enhancing their shopping experience. By keeping your customers happy with these flexible options, you can focus on what really matters: growing your store.

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Upsell recommendations

Add gift message

Update shipping info

Order modifications

Self-order edits

Modify products

Shopify Customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 268 Apps

Fyndit

Fourgen POS Connector

Cheerlink AI Chatbot and Email

DIYVA Conversational AI

Uva Fleet

OneSave:Real‑time Intervention

Mensajeros Urbanos

Bodt ‑ Live Chat & AI SalesGPT

what3words Address Field

Quiver

PrintERP

Free gift | UpCart

Eliora Chat

SaveThatOrder

E‑stebdal Returns & Exchanges

Metrobi Local Delivery Planner

Mega Floating Checkout Button

Vee24 ‑ Live Chat & Browse

Mailo | AI Email Support

OrderEditing ‑ Qtane