Shopify Customer satisfaction apps 2026

Vee24 ‑ Live Chat & Browse

Customer Engagement Tools Under a Single Platform Show more

Vee24 - Live Chat & Browse is a cutting-edge app designed to enhance customer engagement and satisfaction through a suite of powerful communication tools. By integrating features like video chat, co-browsing, secure sharing, online appointments, and chatbots, Vee24 provides an all-in-one platform that facilitates seamless interaction between businesses and customers. This app is particularly beneficial for retailers looking to bridge the gap between online and in-person experiences, helping them to boost conversion rates. Vee24 is easy to implement with a straightforward JavaScript setup, allowing businesses to quickly leverage its capabilities. Users can add the app to their store in just a few seconds and manage multiple customer interactions simultaneously from a single interface. With the ability to navigate the user interface alongside customers, Vee24 ensures that support and service are both personalized and efficient.

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SEA Post Purchase Survey App

$19-$139 / Month

8

152 Reviews

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Understand customers by attribution survey Show more

SEA Survey & Feedback App is a versatile tool designed to enhance customer engagement through comprehensive surveys and feedback collection. The app offers a wide array of customizable survey templates tailored for post-purchase analysis, customer satisfaction, and marketing attribution. Users can target specific groups by applying filters such as customer tags, visited pages, or products purchased, ensuring that surveys reach the most relevant audience. The app supports a variety of question types, from star ratings to short answers, allowing users to create dynamic and engaging questionnaires. With a centralized dashboard, users can manage all surveys efficiently, track responses in detail, and gain actionable insights to improve business strategies. Surveys can be distributed via any custom page, maximizing reach and improving customer response rates, ultimately elevating overall satisfaction. From capturing customer sentiments to quantifying insights, SEA Survey is ideal for businesses seeking to refine their engagement strategies through data-driven decisions.

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Pulse Commerce OMS

$499 / Month

8.2

1 Reviews

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Enterprise Order Management System & Inventory Platform Show more

Pulse Commerce OMS is an advanced order and inventory management platform designed to empower retailers with enterprise-level capabilities, regardless of their size. It offers a comprehensive, real-time view of orders, inventory, and fulfillment across all enterprise systems, ensuring seamless operations. Serving as the backbone of commerce technologies, it provides actionable analytics and business intelligence, enhancing decision-making across various sales channels and fulfillment centers. By modernizing operations, the app helps retailers outsmart competition, improve customer service, and increase profit margins while reducing operational complexities. Key features include distributed order management for faster processing, sophisticated SKU management, and fulfillment optimization through order splitting, partial shipments, and drop shipping. Additionally, it offers a 360-degree customer view from order capture to returns and integrates with PIM to streamline product catalog taxonomy and synchronize data across channels. With Pulse Commerce OMS, retailers can achieve greater efficiency, control, and a competitive edge in today's dynamic market.

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ETP Sort Hide Shipping Rates

7.9

83 Reviews

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Streamline checkout with easy shipping customizations Show more

ETP Hide & Sort Shipping is a powerful app designed to help merchants better manage their shipping options, ensuring a smoother and more efficient checkout experience. This app allows businesses to hide unnecessary shipping methods, sort their available options for a more organized presentation, and rename shipping methods to align with their brand identity. Perfect for stores with complex shipping requirements, it simplifies the decision-making process for customers, making it easier for them to choose the best shipping method. By enhancing the clarity and organization of shipping options, the app significantly boosts customer satisfaction. ETP Hide & Sort Shipping enables a more streamlined checkout process, ultimately leading to improved efficiency and customer happiness. Whether you want to eliminate confusion or create a cohesive brand experience, this app provides the tools needed to tailor your shipping methods to meet specific store and customer needs.

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ChattyBird AI Chatbot

$14.99 / Month

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24/7 Support with AI Chatbot Trained on Your Data Show more

ChattyBird AI Chatbot is an innovative application designed to enhance customer support for Shopify store owners by leveraging the power of GPT-driven AI. This advanced chatbot integrates with your store's pages and product data, transforming static information into a dynamic and responsive chat experience. By learning from your unique store data, ChattyBird AI offers personalized and accurate responses to customers, ensuring a seamless and satisfying interaction. Store owners can provide instant, round-the-clock support without the need for constant human intervention, leading to improved customer satisfaction and engagement. The chatbot's ability to auto-generate from existing product pages and maintain a history of customer interactions ensures a continually improving support process. With ChattyBird AI, Shopify stores can effortlessly upgrade their customer service experience while freeing up time and resources.

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Atharva Easy Cancel Order

$4.99 / Month

8.2

1 Reviews

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Streamline Order Management with Easy Cancel Order and Reorder Show more

Atharva Easy Cancel Order is a versatile application designed to enhance customer satisfaction and streamline customer support for businesses. This app allows customers to seamlessly cancel their orders from the order detail and status pages, providing an immediate solution to change-of-mind or incorrect orders. Additionally, it features a convenient reorder option, enabling users to quickly repurchase previously bought items with just a few clicks. The app supports both cancellation with and without a refund, offering flexibility to retailers and shoppers alike. It also allows customers to specify a reason for order cancellation, providing valuable insights for businesses to improve their services. Furthermore, the cancel and reorder buttons are customizable, ensuring that the app can be tailored to integrate seamlessly with any online store's design. Atharva Easy Cancel Order ultimately aims to create a smoother shopping experience, reduce support inquiries, and foster greater customer loyalty.

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Basic Wishlist

(2.7/5)

3 Reviews

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Allow visitors to shortlist and save their favorite products Show more

Basic Wishlist is an intuitive app designed to enhance the shopping experience by allowing customers to effortlessly save and organize their desired products. The "Add to Wishlist" button is strategically placed on product pages, complemented by a convenient fixed sidebar and a comprehensive product list popup. These features streamline the purchase process, offering customers the flexibility to buy on their terms. By integrating these wishlist capabilities, stores can effectively boost conversion rates and amplify customer satisfaction. Basic Wishlist thus serves as a powerful tool to unlock the full potential of any online store, turning browsing into buying. With this app, retailers can cultivate a more engaging and gratifying shopping journey, encouraging return visits and purchases.

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E‑stebdal Returns & Exchanges

8.2

29 Reviews

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E-stebdal: Automate returns, boost revenue, and enhance customer satisfaction. Show more

E-stebdal is a powerful app designed to transform how businesses manage product returns. By automating the return process, E-stebdal significantly reduces manual effort, allowing businesses to save time and improve operational efficiency. The app enhances customer satisfaction through seamless exchanges and flexible return options, ensuring a satisfying post-purchase experience. Data-driven insights offer merchants valuable knowledge to refine their return policies, leading to cost minimization and revenue retention. E-stebdal also provides smart upselling opportunities during returns, turning potential revenue losses into gains. With features like return status notifications, customers are kept informed, boosting loyalty and trust. Ideal for merchants facing challenges with inefficient return procedures, E-stebdal is a comprehensive solution to optimize business performance and customer relationships.

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Nerissa

$30-$150 / Month

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Real-time order cancellation alerts Show more

Nerissa is an essential tool for merchants who aim to handle order cancellations with utmost efficiency. Designed to provide real-time notifications, the app ensures that you can promptly address any issues, thereby maintaining high levels of customer satisfaction. It streamlines order management processes, guaranteeing that no cancellation goes unnoticed. With Nerissa, you can swiftly adapt to changes, minimizing potential revenue loss and enhancing your store's operational effectiveness. Stay informed and gain control with instantaneous updates that keep you on top of every situation. The app seamlessly integrates with your existing store systems, offering a smooth and uninterrupted workflow. Real-time updates from Nerissa are your safeguard against revenue leaks, supporting a well-organized and profitable business environment.

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Clever Cart AI

$4.99 / Month

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Easily add size charts to your products. Show more

Clever Cart AI is a powerful Shopify app designed for merchants who sell size-dependent products such as clothing and footwear. It transforms the often complex process of size chart creation into an easy task, courtesy of its intuitive WYSIWYG user interface. With Clever Cart AI, merchants can effortlessly design customized size charts and integrate them seamlessly with their Shopify themes. This app allows for managing size charts across multiple products, ensuring consistency and saving merchants valuable time. By offering accurate size guidance, it enhances the shopping experience, reduces the likelihood of returns, and bolsters customer satisfaction. Streamline your store operations and boost sales by providing precise size information with the help of Clever Cart AI.

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Customer Link Hub

$9.99 / Month

8.2

4 Reviews

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Effortless Customer Service Management, Streamline Intake Reqs Show more

Customer Link Hub is an innovative app designed to transform merchant-customer interactions by serving as a centralized platform for managing customer inquiries, orders, and support requests. This tool significantly streamlines communication, enabling businesses to respond quickly and effectively to customer queries, which enhances satisfaction and retention rates. Key features include automatic order loading and case queue management, allowing for efficient prioritization and resolution of customer issues. Customizable email templates further enhance communication by facilitating smooth transitions from email to case or message. The app also supports internal notes and messaging between merchants and customers, ensuring all parties have access to necessary information. Additionally, Customer Link Hub offers activity tracking within support cases, providing a comprehensive overview of interactions and progress.

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Ozaz Tracking

$2010-$999 / Month

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Real-time order shipment tracking app Show more

Ozaz Tracking is an innovative app designed to transform order shipment tracking for Shopify merchants. By delivering real-time updates on shipment statuses, it removes the uncertainty and guesswork often associated with order management. This app enhances merchants' visibility into their logistics processes, leading to greater customer satisfaction and a reduction in support inquiries. Ideal for businesses handling seamless order volumes, Ozaz Tracking efficiently streamlines operations, saving both time and resources. Its seamless integration with Shopify ensures an easy setup, while automated status updates keep merchants informed at every stage. Ozaz Tracking is the perfect tool for businesses seeking to optimize their shipment tracking and improve overall operational efficiency.

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Shipping Protection by Corso

7.5

36 Reviews

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Shipping protection and sustainability, perfected for brands Show more

Shipping Protection by Corso provides a premium post-purchase experience through its concierge shipping protection service. Designed to reflect the care you would provide your customers, Corso offers full access to each claim and customer interaction, ensuring transparency and peace of mind. By utilizing Corso's service, you not only enhance customer satisfaction but also generate additional revenue with every resolved shipping issue. The app respects your brand and data, featuring a minimally branded widget and no unsolicited outreach emails, ensuring it integrates seamlessly into your site. With a focus on fast response times and maintaining high customer satisfaction scores, Corso effectively turns shipping issues into opportunities for building loyalty. The app supports checkout extensibility, ensuring a smooth experience and optimizing order conversion. With no contractual obligations and an easy installation process, Corso aims to support both your business and environmental efforts.

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UpSolite: Bulk Invite & Login

$4.99 / Month

8.2

6 Reviews

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Seamlessly reactivate Shopify accounts with effortless bulk invites and login.

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Ordflow

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Centralized eCommerce orders, automate shipping & fulfilment Show more

Ordflow is a comprehensive eCommerce solution designed to manage orders across multiple sales channels seamlessly. By integrating with leading carriers, it simplifies order processing and automates essential tasks, ensuring that generating accurate shipping labels is quick and easy. Real-time tracking capabilities keep you informed every step of the way, while robust reporting tools offer invaluable insights into your operations. Ideal for eCommerce merchants, Ordflow helps streamline operations, reduce costs, and improve customer satisfaction. It centralizes order management, enhancing efficiency in fulfillment and ensuring timely updates on tracking deliveries. With Ordflow, managing your eCommerce business becomes a more cohesive and efficient experience.

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EasyPass Change

$10 / Month

Effortless password resets feature for your customers Show more

EasyPass Change is a vital tool for businesses aiming to enhance customer satisfaction and security through streamlined password management. This app allows customers to reset their forgotten passwords effortlessly, reducing frustration and decreasing the burden on support teams. By minimizing lockouts and support tickets, EasyPass Change helps prevent lost sales, ensuring a seamless shopping experience for users. The app encourages frequent and strong password updates, significantly bolstering your store’s security defenses. EasyPass Change provides a win-win solution by creating happy customers, promoting a secure environment, and allowing your team to focus on more productive tasks. With its commitment to data protection, EasyPass Change emphasizes both ease of use and robust security, making password management a breeze. Its user-friendly interface ensures a smooth reset experience, enhancing overall customer satisfaction and loyalty.

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Complete Order Protection

$29.99-$199.99 / Month

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"Boost profits by integrating seamless order protection and retaining fees."

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AfterShip Returns & Exchanges

$11-$239 / Month

7.6

1,226 Reviews

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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

AfterShip Returns & Exchanges is an intuitive app designed to enhance the returns process, boosting customer satisfaction while optimizing operational efficiency. By offering an automated returns solution, businesses can encourage exchanges over returns, thus recapturing otherwise lost revenue. The app allows you to set automation rules, manage returns, and track insights seamlessly all within one portal, significantly improving efficiency. It helps reduce customer anxiety through branded returns pages and automated email updates, ensuring customers are always informed. The app efficiently manages carriers with regional return routing and carrier data to streamline operations. With features like a self-service returns page and smart return rules, businesses can lower return rates and enhance customer experiences. Additionally, flexible refund and exchange options, coupled with automation features like auto-refund and auto-restock, minimize manual work and further delight customers.

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UserLoop AI Surveys

$19-$99 / Month

8.2

22 Reviews

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Learn what your customers want, and where they're coming from. Show more

UserLoop Post Purchase Surveys is a comprehensive app designed to enhance your store's customer insights and engagement. The app allows you to deploy surveys at various points in the customer journey, including checkout, cart abandonment, and post-delivery, to uncover customer preferences and origins. With advanced AI capabilities, UserLoop assists in crafting effective survey questions and provides in-depth analysis of customer responses. The app can automatically translate surveys into over 100 languages, broadening your reach and accessibility. It aids in identifying high-value customer segments, offering strategies for improving product offerings, and tracking overall customer satisfaction. Additionally, UserLoop supports checkout extensibility for seamless integration, and encourages survey participation by offering discount codes and gift cards. Export your data effortlessly to CSV for further analysis and gain actionable insights to fuel business growth.

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Field Flex

$4.99 / Month

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Add custom fields at checkout for customer instructions. Show more

Field Flex is a versatile app designed to enhance the checkout experience by allowing merchants to add custom fields for customers to input specific instructions or preferences during their purchase. By facilitating clear communication between merchants and customers, the app helps ensure order accuracy and increases customer satisfaction. Ideal for stores that require additional customer input, Field Flex simplifies the process, making it easy for customers to detail their shipping preferences, special requests, or any other necessary information before completing an order. The app boasts easy setup and seamless integration with the Shopify Plus checkout process, making it a valuable tool for store owners. Furthermore, Field Flex offers customizable fields, allowing merchants to tailor the checkout experience according to their store's specific needs and branding. With Field Flex, your store can deliver a more personalized and efficient shopping experience, benefiting both you and your customers.

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Shopify Customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 268 Apps

Vee24 ‑ Live Chat & Browse

SEA Post Purchase Survey App

Pulse Commerce OMS

ETP Sort Hide Shipping Rates

ChattyBird AI Chatbot

Atharva Easy Cancel Order

Basic Wishlist

E‑stebdal Returns & Exchanges

Nerissa

Clever Cart AI

Customer Link Hub

Ozaz Tracking

Shipping Protection by Corso

UpSolite: Bulk Invite & Login

Ordflow

EasyPass Change

Complete Order Protection

AfterShip Returns & Exchanges

UserLoop AI Surveys

Field Flex