Shopify Customer satisfaction apps 2025

Bargain Buddy: AI Negotiation

$49 / Month

8.2

2 Reviews

Allow customers to negotiate real-time for customize discounts Show more

Bargain Buddy: AI Negotiation is an innovative app designed to transform the online shopping experience by facilitating live, one-on-one price negotiations between stores and customers. Leveraging smart AI technology, the app determines the optimal discounts that customers are willing to accept, enabling businesses to close more sales while maintaining healthy profit margins. This personalized approach not only enhances the customer shopping journey but also fosters greater satisfaction and loyalty. With the ability to tailor the negotiation process to fit unique business needs, Bargain Buddy empowers retailers to engage more effectively with their audience. Ultimately, it provides both merchants and shoppers a win-win solution, ensuring a unique and value-driven experience for all. Engage your customers like never before, and watch your sales soar with Bargain Buddy.

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Personalized discounts

Live negotiations

Custom negotiation process

Unique shopping experience

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LocFix AI

$35 / Month

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Corrige la dirección escrita por el comprador usando IA Show more

LocFix AI es una innovadora aplicación diseñada para mejorar la gestión de direcciones en las tiendas mediante el uso de inteligencia artificial avanzada. Este software se encarga de normalizar automáticamente los nombres de comunas, distritos o localidades, garantizando así la consistencia y precisión en los envíos. Al integrar LocFix AI, las operaciones logísticas se vuelven más eficientes, lo que se traduce en una mejora significativa en la satisfacción del cliente. Además, la aplicación es capaz de corregir automáticamente las direcciones de envío, lo que facilita aún más la labor de los couriers. LocFix AI no solo identifica distintas posibilidades de dirección, sino que también ayuda al usuario a escoger la correcta, asegurando que cada envío llegue a su destino sin contratiempos. Esta solución es fácil de integrar, lo que permite a las empresas optimizar sus procesos con poco esfuerzo.

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Autocorrects address

Detects address variations

Simplifies courier tasks

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Gift Check Pro

$2-$5 / Month

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Add the ability to check remaining gift card balances on site Show more

GiftCheck Pro is a must-have app for Shopify and Shopify Plus store owners looking to enhance their customer service by providing an effortless way for customers to check their gift card balances. Designed with both merchants and shoppers in mind, it integrates seamlessly into any storefront, allowing users to view their available gift card balance without any hassle. By simplifying the balance inquiry process, GiftCheck Pro not only boosts customer satisfaction but also minimizes the volume of support queries related to gift card balances. The app is easy to set up, requiring minimal technical expertise, making it a quick and efficient solution for merchants. With GiftCheck Pro, managing gift cards becomes efficient, letting merchants focus on growing their business while maintaining a high level of customer service.

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Streamline inquiries

Balance checking tool

Storefront integration

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ChattyBird AI Chatbot

$14.99 / Month

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24/7 Support with AI Chatbot Trained on Your Data Show more

ChattyBird AI Chatbot is an innovative application designed to enhance customer support for Shopify store owners by leveraging the power of GPT-driven AI. This advanced chatbot integrates with your store's pages and product data, transforming static information into a dynamic and responsive chat experience. By learning from your unique store data, ChattyBird AI offers personalized and accurate responses to customers, ensuring a seamless and satisfying interaction. Store owners can provide instant, round-the-clock support without the need for constant human intervention, leading to improved customer satisfaction and engagement. The chatbot's ability to auto-generate from existing product pages and maintain a history of customer interactions ensures a continually improving support process. With ChattyBird AI, Shopify stores can effortlessly upgrade their customer service experience while freeing up time and resources.

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Interactive chat generation

Product data training

Track customer interactions

24/7 automated support

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SEA Post Purchase Survey App

$49-$139 / Month

9.1

126 Reviews

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Understand customers by attribution survey Show more

SEA Survey & Feedback App is a versatile tool designed to enhance customer engagement through comprehensive surveys and feedback collection. The app offers a wide array of customizable survey templates tailored for post-purchase analysis, customer satisfaction, and marketing attribution. Users can target specific groups by applying filters such as customer tags, visited pages, or products purchased, ensuring that surveys reach the most relevant audience. The app supports a variety of question types, from star ratings to short answers, allowing users to create dynamic and engaging questionnaires. With a centralized dashboard, users can manage all surveys efficiently, track responses in detail, and gain actionable insights to improve business strategies. Surveys can be distributed via any custom page, maximizing reach and improving customer response rates, ultimately elevating overall satisfaction. From capturing customer sentiments to quantifying insights, SEA Survey is ideal for businesses seeking to refine their engagement strategies through data-driven decisions.

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Customizable templates

Actionable insights

Detailed tracking

Targeted surveys

Dynamic questionnaires

Survey distribution

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SenChat

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"Real-time chat support for Shopify merchants; boost sales and customer satisfaction." Show more

SenChat is a dynamic app designed specifically for Shopify merchants, aimed at enhancing customer support and boosting sales through real-time interactions. By enabling instant query resolution, it helps build trust with customers and ensures a seamless shopping experience. The app's powerful features include chat history and analytics, which allow merchants to optimize their operations based on customer interactions. With support for multiple languages and seamless integration with Shopify, SenChat provides an efficient, personalized service to a diverse customer base. Additional capabilities such as real-time visitor tracking, custom greetings for different business hours, and website integration via a unique ID enhance the app's functionality. Moreover, SenChat supports storage integration with Google Drive and Cloudinary, making it easy to manage chat images. Overall, SenChat empowers merchants to engage effectively with their customers, fostering satisfaction and loyalty.

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Multi-language support

Shopify integration

Website integration

Visitor tracking

Real-time support

Custom greetings

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Quiver

6.3

9 Reviews

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Quiver enables you to provide prime-like delivery. Magic. Show more

Quiver revolutionizes the delivery experience by providing faster, emissionless services that feel like magic. Designed to enhance conversion rates, boost customer satisfaction, and reduce return rates, Quiver is a valuable tool for any business. The app ensures your products reach your customers within the same hour, utilizing either in-store resources or dedicated Quiver Fulfilment Centres. Currently operational in London and Paris, the service is expanding rapidly to more locations. Its simple setup process means Quiver manages all integrations and logistics, allowing businesses to focus on growth. Quiver’s commitment to zero emissions, powered by renewable energy, means you can elevate your business sustainability standards while delivering unparalleled service. Install the Quiver app today, and experience a seamless upgrade to your delivery operations.

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Simple setup

Same-day delivery

Next-day delivery

Immediate delivery

Emissionless deliveries

Electric delivery

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Fulfillment Plus, Inc.

8.2

1 Reviews

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Grow your DTC business with flexible and efficent fulfillment Show more

Fulfillment Plus, Inc. is a cutting-edge app designed to streamline your business's fulfillment process and maximize efficiency. With a user-friendly interface, it supports multi-channel order processing, real-time inventory tracking, and advanced analytics, making it easier than ever to manage your operations. The app empowers businesses to optimize inventory management, ensuring timely deliveries and boosting customer satisfaction. It also offers the unique ability for customers to submit orders directly to a custom assembly line, perfect for targeted marketing campaigns. Fulfillment Plus integrates seamlessly with platforms like Shipstation, Amazon, UPS, FedEx, USPS, and Shippo, ensuring broad compatibility with existing systems. Additionally, the app supports B2B/EDI compliance, enhancing its utility for a wide range of business clients. Backed by exceptional customer service, Fulfillment Plus is an ideal solution for DTC clients looking to elevate their fulfillment strategy.

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Real-time tracking

Smart analytics

Inventory optimization

Customer satisfaction

Multi-channel processing

Order submission

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QuickGift: Better Receipts

$12.99-$149.99 / Month

8.2

2 Reviews

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Print gift receipts for select items in the customer's cart. Show more

QuickGift Receipts is a user-friendly app designed for Shopify POS users, enabling seamless checkout with its ability to print gift receipts for selected items in a customer's cart. With this extension, there's no longer a need to separate personal and gift items into two different transactions, ensuring a smooth and efficient shopping experience. The app is easy to integrate, taking less than five minutes to set up, making it a quick enhancement to your existing workflow. QuickGift allows you to choose specific items for gift receipts while maintaining the option to print traditional full gift receipts as needed. By streamlining the checkout process, QuickGift Receipts boosts customer satisfaction and operational efficiency. Whether you're handling holiday rushes or everyday transactions, this app delivers convenient and flexible solutions for modern retail environments.

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Quick integration

Simplified checkout

Selective receipts

Backwards compatible

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AfterHub

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Effortless returns & exchanges with ReturnHub Show more

AfterHub is a cutting-edge app designed specifically for Shopify merchants, focusing on optimizing after-sales management tasks such as returns, refunds, and exchanges. By seamlessly integrating with Shopify, AfterHub automates these processes to save time and reduce the typical hassles associated with manual management. It addresses common pain points like tracking inefficiencies and processing delays, ensuring that merchants can handle returns swiftly and smoothly. With customizable refund policies, merchants have the flexibility to tailor rules to fit their specific needs, enhancing both customer satisfaction and operational efficiency. By streamlining these aspects, AfterHub not only improves the post-purchase experience for customers but also significantly lifts the burden off sellers, making after-sales management a breeze.

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Automated returns

Shopify sync

Custom refund policies

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Time to Fulfill by DibLabs

$2.99 / Month

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Display current fulfillment time to customers Show more

Time to Fulfill by DibLabs is a user-friendly app designed to streamline the process of determining and displaying your store's average fulfillment lead time. By analyzing recent order data, the app automatically calculates the current "time to fulfill" based on your configured settings, ensuring that customers have clear expectations before making a purchase. This transparency helps reduce the need to answer repetitive questions, enhancing customer satisfaction. The calculated fulfillment lead time is conveniently displayed on product pages, providing customers with real-time insights into their potential waiting period. Additionally, the app includes a feature to hide the lead time when it reaches a certain threshold, ensuring that only relevant information is presented. By simplifying the communication of fulfillment times, Time to Fulfill helps store owners focus on delivering an excellent customer experience.

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Automatic calculation

Display leadtime

Threshold hiding

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Ranavo

$9-$199 / Month

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Ranavo: Streamlined 24/7 AI chatbot for enhanced customer support efficiency. Show more

Introducing Ranavo, a cutting-edge chatbot designed to transform your customer service experience. Ranavo provides immediate, accurate answers to common customer inquiries, such as shipping fees, product details, and order statuses, seamlessly integrating with your store to offer 24/7 support without manual intervention. By automating responses, you can significantly reduce customer wait times, boost satisfaction, and free up your team to address more complex issues. This enhances the overall shopping experience, leading to increased customer loyalty and potential sales. Ranavo also offers custom AI training, allowing you to upload data sources for tailored, precise responses, and ensures seamless agent handoff for more complicated queries requiring live support. With branded customization to reflect your store's visual identity and comprehensive analytics to track issue resolution and interaction trends, Ranavo is the complete solution for elevating your customer support.

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Automated responses

Seamless integration

Comprehensive analytics

Custom ai training

Branded customization

24/7 ai chatbot

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Hulk Order Status Tracker

$9.99-$74.99 / Month

(3.7/5)

31 Reviews

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Track orders & parcels with order tracking email alerts & EDD. Show more

Hulk Order Status Tracker is a powerful tool designed to enhance customer satisfaction through efficient order tracking. This app provides customizable shipping status alerts, allowing users to tailor their delivery notifications to suit their preferences. With Google Maps integration, it offers a visual journey of shipments, making tracking more intuitive. Supporting over 1,300 global carriers, including major names like USPS, Royal Mail, and YunExpress, it ensures comprehensive coverage and reliable updates. The app features a mobile-friendly order status page, accessible from anywhere at any time, ensuring users can track their orders seamlessly. Additionally, it allows businesses to send personalized emails and SMS notifications through Klaviyo for real-time shipping status updates. By automatically providing estimated delivery dates and SEO-optimized auto-translated shipment updates, the app minimizes customer anxieties related to "Where Is My Order" (WISMO) inquiries.

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Google maps integration

Estimated delivery date

Shipping status alerts

Supports 1,300+ carriers

Mobile-friendly status page

Unlimited order lookup

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Purebrand App

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Enhance conversion by communication with potential customer. Show more

Purebrand App is a powerful tool designed to integrate seamlessly with your online store, allowing potential customers to request product demos without ever leaving your site. By embedding the demo request form directly onto your platform, Purebrand simplifies the customer journey, significantly boosting conversion rates. This frictionless experience not only enhances customer satisfaction but also fosters loyalty, as customers benefit from the convenience and ease of interaction with your brand. Additionally, Purebrand creates opportunities for you to showcase complex products more effectively, giving customers a comprehensive understanding of their features and benefits. Empower your business with Purebrand and watch your sales grow as you make demo requests more accessible and engaging. Elevate your customer experience and take your business to new heights with Purebrand's innovative approach.

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Boost conversion rates

Enhance customer experience

Demo form embedding

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Clerkly (deprecated)

$60-$150 / Month

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"Enhance store service with AI: instant, personalized, 24/7 support." Show more

Clerkly AI Store Assistant revolutionizes your store’s customer service by delivering advanced AI-powered support that is available around the clock. It seamlessly integrates with your product catalog, order data, and FAQs to offer instant, personalized assistance to your customers. By being trained on your unique business information, such as your website content and internal documents, Clerkly AI ensures accurate, store-specific responses. The app allows you to customize responses and automate routine tasks, significantly enhancing customer satisfaction while saving time and reducing operational costs. With features like seamless Shopify integration, automated order tracking, and comprehensive product information provision, Clerkly AI is equipped to tackle customer inquiries efficiently. This always-on virtual assistant empowers your store to provide exceptional service, fostering a more engaging and satisfying shopping experience for your customers.

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Customizable responses

Data integration

Ai-powered support

Automated order tracking

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UpSolite: Bulk Invite & Login

$4.99 / Month

9.1

4 Reviews

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Seamlessly reactivate Shopify accounts with effortless bulk invites and login.

Bulk customer invites

Single-click activation

Intelligent login handling

Secure multipass login

Segmented invites

Automatic invite prompts

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Free gift | UpCart

$9.99 / Month

7.1

18 Reviews

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Free gift on purchase. Built by merchants. Feels native. Show more

Free Gift | UpCart is a revolutionary Shopify app designed to enhance your online store's promotional strategy. This user-friendly tool allows merchants to effortlessly offer free gifts to customers when they reach certain cart value goals, boosting sales and customer satisfaction without the hassle of annoying pop-ups. Integrating seamlessly with your webshop, the app offers the flexibility to target specific collections and stack free gift promotions on top of other ongoing discounts. With a fast and easy installation process that requires no developer expertise, you can create customizable and visually appealing free gift campaigns that align with your brand. Elevate your store's offering and unlock its full potential by engaging customers with attractive incentives using Free Gift | UpCart. Experience a smoother, more effective approach to e-commerce promotions today!

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Customizable campaigns

Seamless integration

Stackable discounts

Free gift promos

Specific collection targeting

Easy install

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EOE ‑ Easy Order Editing

$9.99-$299.99 / Month

8.2

11 Reviews

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Let Customer edit their orders : cancel, upsell, refund, etc. Show more

Order Editing Post Purchase is a powerful Shopify app designed to enhance customer flexibility by allowing post-checkout order modifications. It enables customers to update shipping details, change product variants, or adjust quantities without needing to cancel or refund their purchases, thereby improving customer satisfaction and reducing the need for customer support interventions. The app also supports detailed tracking of all order changes for better accuracy and efficient management. Store owners using manual payment capture methods should note that secondary payments from edited orders may require separate capture. By streamlining order adjustments, the app helps minimize cancellations and enhances the overall customer experience on your Shopify store.

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Edit order details

Enhance satisfaction

Update shipping info

Track order changes

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Milople Custom Price

$3.99 / Month

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"Let customers choose prices, enhancing satisfaction and increasing conversions." Show more

The Custom Price app revolutionizes the checkout experience by allowing customers to set their own prices, effectively reducing cart abandonment and appealing to cost-conscious shoppers. Designed to integrate seamlessly with all Shopify themes, it enhances customer satisfaction through personalized pricing while boosting conversions and fostering stronger customer relationships. Supporting donation and loyalty models, the app empowers users to pay according to their budget and perceived value. Merchants can maintain control by setting minimum price thresholds, ensuring fair transactions. With a built-in validation system, the app ensures that all entered prices meet predefined criteria, providing a smooth and error-free checkout process. By aligning pricing strategies with customer expectations, the Custom Price app helps increase sales and strengthen brand loyalty.

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Integrates with shopify

Boosts conversions

Customer-set pricing

Supports donation models

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Pulse Commerce OMS

$499 / Month

8.2

1 Reviews

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Enterprise Order Management System & Inventory Platform Show more

Pulse Commerce OMS is an advanced order and inventory management platform designed to empower retailers with enterprise-level capabilities, regardless of their size. It offers a comprehensive, real-time view of orders, inventory, and fulfillment across all enterprise systems, ensuring seamless operations. Serving as the backbone of commerce technologies, it provides actionable analytics and business intelligence, enhancing decision-making across various sales channels and fulfillment centers. By modernizing operations, the app helps retailers outsmart competition, improve customer service, and increase profit margins while reducing operational complexities. Key features include distributed order management for faster processing, sophisticated SKU management, and fulfillment optimization through order splitting, partial shipments, and drop shipping. Additionally, it offers a 360-degree customer view from order capture to returns and integrates with PIM to streamline product catalog taxonomy and synchronize data across channels. With Pulse Commerce OMS, retailers can achieve greater efficiency, control, and a competitive edge in today's dynamic market.

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Returns management

Data synchronization

Status tracking

Drop shipping

Partial shipments

Order splitting

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Shopify Customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 268 Apps

Bargain Buddy: AI Negotiation

LocFix AI

Gift Check Pro

ChattyBird AI Chatbot

SEA Post Purchase Survey App

SenChat

Quiver

Fulfillment Plus, Inc.

QuickGift: Better Receipts

AfterHub

Time to Fulfill by DibLabs

Ranavo

Hulk Order Status Tracker

Purebrand App

Clerkly (deprecated)

UpSolite: Bulk Invite & Login

Free gift | UpCart

EOE ‑ Easy Order Editing

Milople Custom Price

Pulse Commerce OMS