Shopify Customer satisfaction apps 2025

Product Info Plus

$5-$12 / Month

Display deliver estimate,shipping on Product & Cart Offers Show more

Product Info Plus is a dynamic Shopify app designed to transform your e-commerce interactions into seamless and informative experiences. This innovative tool empowers merchants to display customized information on both cart and product pages, offering essential details such as item availability, shipping time frames, and additional costs. By providing clear communication and special instructions, the app enhances customer satisfaction by ensuring they have all the necessary information before making a purchase. With Product Info Plus, you can build trust with your customers through transparency, fostering more reliable and engaging shopping experiences. Save time and reduce complexity by managing detailed product information efficiently, especially when dealing with a large inventory. Elevate your e-commerce platform with this essential app, geared towards optimizing both merchant operations and customer engagement.

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Custom information setup

Clear shipping details

Transparency in communication

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BL | Collection Sort & Manage

$9.99-$29.99 / Month

9.1

5 Reviews

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Raise profits with effective product sorting on collections Show more

BL | Collection Sort & Manage is a dynamic app designed to streamline and enhance the online shopping experience. With its versatile sorting options, it allows store owners to effortlessly tailor product displays, thus offering a seamless and intuitive browsing experience for customers. Users can prioritize products in collections based on desired weightage, ensuring that the most important items are prominently featured. The app supports exploring multiple sorting methods at once, allowing for a highly customized approach to product organization. By simplifying the browsing process, BL Collection Sorting not only boosts customer satisfaction but also aims to elevate sales. Experience the transformative impact as this tool optimizes your store into a finely-tuned retail platform. Whether you're looking to enhance customer engagement or improve operational efficiency, BL is the key to more organized and effective product management.

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Versatile options

Effortless sorting

Weighted prioritization

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Tracktor Order Tracking

$4.99-$49.99 / Month

9.1

138 Reviews

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Track order lookup, add custom order statuses, and more! Show more

Tracktor Order Tracking is a powerful app designed to turn first-time buyers into repeat customers by enhancing their shopping experience and reducing your support overhead. It integrates with over 1,500 major carriers worldwide, providing seamless tracking for your packages. This app offers real-time visibility into the status and location of every item in transit, making it easier to manage your orders globally. Customizable settings allow you to design a branded tracking page that delights your customers while keeping them informed with timely email and SMS notifications. Tracktor reduces the volume of "Where Is My Order" (WISMO) inquiries by empowering customers with self-service tools and clear insights into their deliveries. Experience the ease of managing deliveries with an interactive 3D map offering detailed tracking insights. Boost customer satisfaction and sharpen your brand's support efficiency with Tracktor.

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Branded tracking page

Real-time tracking

Email/sms notifications

Custom statuses

Package lookup

Integrated carriers

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Priority Protection

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Streamlined Package Protection Show more

Priority Protection is an innovative app designed to provide merchants with a streamlined, automated solution for safeguarding customer packages against loss, damage, and theft. By offering this optional protection service at checkout, merchants can enhance their revenue while delivering added value to customers. The app is easy to set up, integrating seamlessly into existing systems with minimal store modifications, making it a hassle-free option for businesses of all sizes. By automating the process of managing shipping issues, Priority Protection significantly reduces post-purchase headaches, allowing merchants to focus more on growing their business. Customers benefit from the peace of mind that comes with package protection, leading to greater satisfaction and trust in the merchant. Overall, Priority Protection not only enriches the customer experience but also optimizes operational efficiency for merchants, fostering a mutually beneficial relationship.

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Quick setup

Seamless integration

Revenue boost

Automated protection

Streamlined resolutions

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Swatch Specialist

$14.99 / Month

8.2

2 Reviews

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Display the available sizes on home/listing page instantly Show more

Swatch Specialist is an innovative app designed to enhance the shopping experience by displaying product variant swatches directly on the collection page. This feature allows customers to easily explore different product options without navigating away from the initial page, increasing convenience and satisfaction. By showcasing all variant swatches upfront, shoppers can quickly make informed decisions, ultimately boosting sales and conversions for retailers. The app offers customizable color swatches to align with a store’s aesthetic, ensuring seamless integration. With a user-friendly interface, Swatch Specialist makes it simple for both store owners and customers to navigate the collection effortlessly. This app is a must-have tool for e-commerce businesses looking to streamline the shopping process and improve the overall customer experience.

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Increase conversions

User-friendly interface

Display sizes

Variant swatches

Display colors

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LocateIt

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Locate your offline shops on the map with various styles. Show more

LocateIt is a powerful app designed to enhance your Shopify store by offering an intuitive and interactive map feature that helps customers easily locate your physical store locations. With real-time updates, LocateIt ensures customers always have the most accurate information on-hand, boosting foot traffic and improving overall customer satisfaction. The app features customizable store lists and map styles, allowing you to tailor the presentation to fit your brand's unique aesthetic. Seamlessly integrated into your Shopify store, LocateIt simplifies navigation so customers can effortlessly find their way to your stores. Additionally, it supports multiple store locations on one map, providing comprehensive coverage for businesses with more than one site. With LocateIt, transform the shopping experience and strengthen the connection between your digital and physical storefronts.

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Shopify integration

Store locations details

Multiple stores map

Customizable map styles

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Orderful ‑ Delivery & Pickup

$4.99 / Month

8.2

1 Reviews

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Easily scheduling for pickup and delivery orders Show more

Orderful is an intuitive app designed to enhance your business's checkout process by allowing customers to choose their preferred delivery times, reducing the stress of logistical planning. By focusing on customizable delivery options, Orderful not only saves you valuable time but also boosts customer satisfaction and loyalty. With features such as custom daily or monthly delivery dates for pickup and delivery orders, Orderful streamlines your order management process. Its easy-to-use tools help efficiently manage scheduled orders, while the customizable scheduler widgets ensure a seamless checkout experience for your customers. Additionally, you can set custom blackout dates for both pickup and delivery services, giving you greater control over your operations. Overall, Orderful is the perfect solution for businesses looking to offer convenience and flexibility to their customers.

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Custom delivery dates

Order management tools

Scheduler widgets

Custom blackout dates

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Hulk Order Status Tracker

$9.99-$74.99 / Month

9.1

33 Reviews

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Track orders & parcels with order tracking email alerts & EDD. Show more

Hulk Order Status Tracker is a powerful tool designed to enhance customer satisfaction through efficient order tracking. This app provides customizable shipping status alerts, allowing users to tailor their delivery notifications to suit their preferences. With Google Maps integration, it offers a visual journey of shipments, making tracking more intuitive. Supporting over 1,300 global carriers, including major names like USPS, Royal Mail, and YunExpress, it ensures comprehensive coverage and reliable updates. The app features a mobile-friendly order status page, accessible from anywhere at any time, ensuring users can track their orders seamlessly. Additionally, it allows businesses to send personalized emails and SMS notifications through Klaviyo for real-time shipping status updates. By automatically providing estimated delivery dates and SEO-optimized auto-translated shipment updates, the app minimizes customer anxieties related to "Where Is My Order" (WISMO) inquiries.

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Google maps integration

Estimated delivery date

Shipping status alerts

Supports 1,300+ carriers

Mobile-friendly status page

Unlimited order lookup

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DropTracking ‑ Order Tracking

$8.99 / Month

(2.7/5)

8 Reviews

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Allows Your Customers To Track Your Dropshipping Orders Show more

DropTracking - Order Tracking is a seamless solution that enhances customer satisfaction by providing real-time estimated delivery dates for every order. This app efficiently reduces the flood of customer inquiries by keeping buyers informed about when they can expect their shipments. Once you set an estimated delivery time, DropTracking takes over, automatically calculating it for all future orders without requiring further input. By minimizing uncertainty, the app significantly cuts down on support requests and helps prevent costly chargebacks. Its customizable order search page allows you to tailor the tracking experience to better fit your business needs. DropTracking not only simplifies order management but also cultivates trust and transparency with your customers.

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Reduce support requests

Automated delivery estimate

Customize search page

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H3 Order Feedback

$10-$20 / Month

8.2

1 Reviews

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Collect Valuable Customer Insights! Show more

H3 Order Feedback is a powerful tool designed to empower merchants by enabling them to collect vital customer feedback effortlessly. This app facilitates the creation of customized feedback forms, allowing merchants to target specific information they seek from their customers, which is crucial for tailoring services to meet consumer needs. Upon the fulfillment of an order, feedback requests are automatically dispatched to customers, streamlining the process and enhancing efficiency. The app also provides detailed, actionable insights from gathered data, equipping merchants with the knowledge to improve their customer experience, rectify issues promptly, and boost overall satisfaction. Additionally, H3 Order Feedback decreases response gaps through automated follow-up requests aimed at non-responsive customers, ensuring comprehensive feedback collection. With options to use emojis or stars for gauging satisfaction levels, merchants have intuitive and diverse tools to understand and elevate customer loyalty and repeat business.

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Actionable insights

Customized feedback forms

Automated feedback requests

Automated follow-up requests

Emoji or star ratings

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PrintERP

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"Empower custom prints with ease; design, visualize, and integrate seamlessly." Show more

PrintCRM is an innovative design tool tailored to make custom print creation simple and enjoyable for your customers. The app features a user-friendly interface with drag-and-drop functionality, customizable templates, and options for image uploads, allowing for seamless design experience. By enabling customers to preview their designs before confirming their order, PrintCRM minimizes miscommunications and boosts satisfaction levels. Additionally, the tool integrates effortlessly with Shopify stores, ensuring a streamlined and efficient ordering process. Users can easily edit images and text, upload their artwork, or choose from an extensive stock image library to create unique designs. The app also enhances efficiency with its ability to auto-arrange multiple designs on a single print sheet. Overall, PrintCRM is an invaluable tool for businesses seeking to enhance their design and print ordering experience for customers.

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Shopify integration

Design customization

Image upload

Drag-and-drop

Templates available

Design visualization

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Time to Fulfill by DibLabs

$2.99 / Month

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Display current fulfillment time to customers Show more

Time to Fulfill by DibLabs is a user-friendly app designed to streamline the process of determining and displaying your store's average fulfillment lead time. By analyzing recent order data, the app automatically calculates the current "time to fulfill" based on your configured settings, ensuring that customers have clear expectations before making a purchase. This transparency helps reduce the need to answer repetitive questions, enhancing customer satisfaction. The calculated fulfillment lead time is conveniently displayed on product pages, providing customers with real-time insights into their potential waiting period. Additionally, the app includes a feature to hide the lead time when it reaches a certain threshold, ensuring that only relevant information is presented. By simplifying the communication of fulfillment times, Time to Fulfill helps store owners focus on delivering an excellent customer experience.

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Automatic calculation

Display leadtime

Threshold hiding

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Customer Link Hub

$9.99 / Month

8.2

4 Reviews

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Effortless Customer Service Management, Streamline Intake Reqs Show more

Customer Link Hub is an innovative app designed to transform merchant-customer interactions by serving as a centralized platform for managing customer inquiries, orders, and support requests. This tool significantly streamlines communication, enabling businesses to respond quickly and effectively to customer queries, which enhances satisfaction and retention rates. Key features include automatic order loading and case queue management, allowing for efficient prioritization and resolution of customer issues. Customizable email templates further enhance communication by facilitating smooth transitions from email to case or message. The app also supports internal notes and messaging between merchants and customers, ensuring all parties have access to necessary information. Additionally, Customer Link Hub offers activity tracking within support cases, providing a comprehensive overview of interactions and progress.

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Customizable email templates

Automatic order loading

Case queue management

Email to case

Email to messages

Internal messaging

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wCRM ‑ Transactional Notifier

9.1

1 Reviews

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Automated WhatsApp alerts for order updates and customer satisfaction.

Real-time updates

Automated whatsapp alerts

Order event notifications

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Kpostcode Korea Address Lookup

$10 / Month

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Enable seamless Korean address and postcode lookup at checkout Show more

Kpostcode Korea Address Lookup is an essential tool designed to streamline the checkout process for businesses operating in South Korea. By leveraging the official Korean government’s address lookup API, it ensures accurate address and postcode retrieval, thereby reducing cart abandonment rates and enhancing customer satisfaction. This app is crucial for merchants aiming to provide a fast, reliable, and smooth checkout experience, ultimately building greater customer trust. It integrates seamlessly with Checkout Extensibility, offering enhanced verification of address information and supporting efficient business operations. Additionally, the customisable widget allows the app to match the branding of merchants, providing uniformity and consistency in user experience. With Kpostcode Korea Address Lookup, businesses can expect improvements in order accuracy and overall checkout performance, making it a powerful addition to any South Korean e-commerce platform.

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Customizable widget

Seamless checkout

Cart abandonment reduction

Checkout extensibility

Improved satisfaction

Accurate lookup

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EOE ‑ Easy Order Editing

$9.99-$299.99 / Month

9.1

10 Reviews

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Let Customer edit their orders : cancel, upsell, refund, etc. Show more

Order Editing Post Purchase is a powerful Shopify app designed to enhance customer flexibility by allowing post-checkout order modifications. It enables customers to update shipping details, change product variants, or adjust quantities without needing to cancel or refund their purchases, thereby improving customer satisfaction and reducing the need for customer support interventions. The app also supports detailed tracking of all order changes for better accuracy and efficient management. Store owners using manual payment capture methods should note that secondary payments from edited orders may require separate capture. By streamlining order adjustments, the app helps minimize cancellations and enhances the overall customer experience on your Shopify store.

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Edit order details

Enhance satisfaction

Update shipping info

Track order changes

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Nova Chatbot

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AI-powered content creation and SEO optimization Show more

Nova Chatbot is a powerful tool designed to help small and medium-sized businesses enhance their customer interactions and drive sales. By automating routine communication tasks, it saves merchants valuable time and resources, allowing them to focus on growing their business. The app efficiently handles customer queries and offers personalized recommendations, improving customer satisfaction and fostering loyalty. Additionally, it helps merchants craft compelling product descriptions and advertisements, enhancing the effectiveness of their sales efforts. Nova Chatbot also provides strategies to optimize product visibility in search results and dominate online with innovative social media and email marketing plans. With Nova Chatbot, managing customer relationships becomes streamlined and more efficient, ultimately boosting business growth.

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Increase sales

Email marketing

Boost satisfaction

Social media marketing

Enhance engagement

Automate interactions

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Basic Wishlist

(2.7/5)

3 Reviews

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Allow visitors to shortlist and save their favorite products Show more

Basic Wishlist is an intuitive app designed to enhance the shopping experience by allowing customers to effortlessly save and organize their desired products. The "Add to Wishlist" button is strategically placed on product pages, complemented by a convenient fixed sidebar and a comprehensive product list popup. These features streamline the purchase process, offering customers the flexibility to buy on their terms. By integrating these wishlist capabilities, stores can effectively boost conversion rates and amplify customer satisfaction. Basic Wishlist thus serves as a powerful tool to unlock the full potential of any online store, turning browsing into buying. With this app, retailers can cultivate a more engaging and gratifying shopping journey, encouraging return visits and purchases.

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Add to wishlist

Fixed sidebar

Product popup

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Papertrell ‑ Digital Products

$49.99 / Month

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Sell your digital products better with Papertrell Show more

Papertrell - Digital Products is an innovative app designed to streamline the sale of digital products like ebooks, audiobooks, videos, and music for merchants. It features built-in readers and players, allowing customers to access their purchases instantly without needing extra software. This ease of access enhances the user experience and significantly boosts customer satisfaction. With a secure, login-protected digital library, the app ensures that merchants' content is kept safe while also providing valuable analytics for targeted marketing and increased sales. Papertrell’s cross-platform compatibility, coupled with offline support, assures a seamless user experience across different devices. The app's robust security features prevent unauthorized file sharing, safeguarding the merchants' digital assets.

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Content protection

Customer analytics

Built-in readers

Secure digital library

Offline support

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Fulfillment Plus, Inc.

8.2

1 Reviews

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Grow your DTC business with flexible and efficent fulfillment Show more

Fulfillment Plus, Inc. is a cutting-edge app designed to streamline your business's fulfillment process and maximize efficiency. With a user-friendly interface, it supports multi-channel order processing, real-time inventory tracking, and advanced analytics, making it easier than ever to manage your operations. The app empowers businesses to optimize inventory management, ensuring timely deliveries and boosting customer satisfaction. It also offers the unique ability for customers to submit orders directly to a custom assembly line, perfect for targeted marketing campaigns. Fulfillment Plus integrates seamlessly with platforms like Shipstation, Amazon, UPS, FedEx, USPS, and Shippo, ensuring broad compatibility with existing systems. Additionally, the app supports B2B/EDI compliance, enhancing its utility for a wide range of business clients. Backed by exceptional customer service, Fulfillment Plus is an ideal solution for DTC clients looking to elevate their fulfillment strategy.

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Real-time tracking

Smart analytics

Inventory optimization

Customer satisfaction

Multi-channel processing

Order submission

Install App

Shopify Customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 256 Apps

Product Info Plus

BL | Collection Sort & Manage

Tracktor Order Tracking

Priority Protection

Swatch Specialist

LocateIt

Orderful ‑ Delivery & Pickup

Hulk Order Status Tracker

DropTracking ‑ Order Tracking

H3 Order Feedback

PrintERP

Time to Fulfill by DibLabs

Customer Link Hub

wCRM ‑ Transactional Notifier

Kpostcode Korea Address Lookup

EOE ‑ Easy Order Editing

Nova Chatbot

Basic Wishlist

Papertrell ‑ Digital Products

Fulfillment Plus, Inc.