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SenChat

Develop by Shopify
Free plan available

"Real-time chat support for Shopify merchants; boost sales and customer satisfaction."

Multi-language support
Shopify integration
Website integration
Visitor tracking
Real-time support
Custom greetings
Instant query resolution
Chat history analytics
Storage integration

About SenChat

Launched Jun 10, 2025

Categories

Built by Shopify

Address

8127 Mesa Dr, STE B206-141, Austin, TX, 78759, US

Website Support Portal Privacy policy Tutorial FAQ Document
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Description

SenChat is a powerful live chat solution designed specifically for merchants.

SenChat enables Shopify merchants to provide real-time customer support, enhancing shopping experiences and driving sales. Instant query resolution builds trust, while chat history and analytics optimize operations. Multi-language support and Shopify integration ensure efficient, personalized service.

SenChat enables Shopify merchants to provide real-time customer support, enhancing shopping experiences and driving sales. Instant query resolution builds trust, while chat history and analytics optimize operations. Multi-language support and Shopify integration ensure efficient, personalized service. more
  • Real-time visitor tracking shows who is browsing with location.
  • Storage integration with Google Drive, Cloudinary for chat images.
  • Custom greetings for working and non-working hours.
  • Website integration via unique ID for live chat.

Pros

  • Real-time chat support enhances shopping experiences and boosts sales.
  • Instant query resolution builds customer trust.
  • Chat history and analytics optimize business operations.
  • Multi-language support allows for efficient, personalized service.
  • Seamless Shopify integration ensures smooth operation.
  • Real-time visitor tracking provides insights into browsing behavior with location data.
  • Storage integration with Google Drive and Cloudinary for managing chat images.
  • Custom greetings available for both working and non-working hours, improving customer interaction.
  • Easy website integration via unique ID for live chat functionality.

Cons

  • Requires continuous monitoring to maximize the benefits of real-time support.
  • Potential language barriers if multi-language support is not comprehensive.
  • May require additional setup time for storage integrations and customizations.

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