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VanChat AI Chatbot & Live Chat logo

VanChat AI Chatbot & Live Chat

Develop by Shopify

$39-$599

/ Month
7 Days Free Trial

GPT4 AI Chatbot to increase sales and provide customer service

Customizable chat widget
24/7 service
Proactive recommendations
Automatically retrained
Multiple knowledge uploads

About VanChat AI Chatbot & Live Chat

ZB: WhatsApp & Messenger Chat logo
(15 Reviews)
$4.99-$19.99 / Month
  • Free Plan Available
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

AI chatbot with personalized recommendations and proactive sales, turning more visitors into buyers.

VanChat is a GPT-powered AI chatbot designed to solve shopping problems and drive sales growth. It provides personalized recommendations and proactive sales to help customers quickly find the right products. VanChat can add items to the cart and complete checkout on behalf of customers, turning more visitors into buyers. It also supports order tracking, after-sales service, and smooth handover to human agents. VanChat works in 40 languages worldwide.

VanChat is a GPT-powered AI chatbot designed to solve shopping problems and drive sales growth. It provides personalized recommendations and proactive sales to help customers quickly find the right products. VanChat can add items to the cart and complete checkout on behalf of customers, turning more visitors into buyers. It also supports order tracking, after-sales service, and smooth handover to human agents. VanChat works in 40 languages worldwide. more
  • AI tracks SKUs in real time and updates data for accurate replies.
  • Merchants can drop in AI–shopper chats anytime.
  • Train AI with commands to build a branded shopping assistant.
  • Handles order tracking and post-sale issues, with agent handover.
  • No coding required; installs in just one minute - Easy setup.

Pros

  • 24/7 human-like customer service
  • Supports over 100 languages
  • Proactively sends product recommendations based on customer behaviors
  • Automatically retrains the AI with the latest product information
  • Multiple ways to upload knowledge to AI (files, links, and Q&A)
  • One-click to install customized chat widget to your store
  • Accurately identifies user intents and behaviors
  • Detects user emotions to convert visitors into buyers
  • Enhances customer satisfaction, minimizes abandonment rates, and boosts revenue
  • Platform is intuitive and functions make responding to queries and closing sales quick and easy

Cons

  • No mention of pricing, which could be a concern for budget-conscious users
  • Dependency on AI accuracy and effectiveness, which can vary
  • Potential issues with customizations and integrations in unique cases
  • No reference to customer support for the app itself in case of issues
  • Possible language-specific limitations despite broad support

Top Helpful Reviews

Manandshaving

Sep 20, 2025  on Shopify

VanChat is pretty impressive. We are really enthoustic about VanChat. Training the chat is very easy. If you have questions they respons quickly.

Kawaii Stop

Sep 15, 2025  on Shopify

9/15/25: Since adding VanChat, it’s continued to be a real game changer for my store. The chatbot handles questions instantly, helps recommend products, and even tracks orders, saving me so much time. Their support team has been incredibly responsive, always stepping in quickly whenever I’ve had questions. Overall, it’s made customer service smoother and created a better shopping experience for my customers. This has provided multiple sales already based on the chatbot 8/28/25: VanChat has been a game changer for my store! Setup was straightforward and the widget blends beautifully with my site. The chatbot feels natural, handles customer questions instantly, and even helps with product recommendations and order tracking - which saves me so much time. I love how responsive their support team is as well; they jumped in quickly and walked me through the details when I had questions. Overall, it’s a powerful tool that makes customer service smoother and creates a better experience for shoppers. Highly recommend for any store looking to step up their service and conversions!

Floor City

Sep 11, 2025  on Shopify

VanChat is the ultimate unmanned chat bot solution built specifically for Shopify. Unlike generic chat tools that rely on clunky integrations, VanChat is native to the Shopify ecosystem—meaning setup is effortless, performance is smooth, and everything just works out of the box. What really makes VanChat stand out is its ability to provide instant, intelligent responses around the clock without needing a live support team. The automation feels natural and on-point, delivering clear answers that guide customers through their shopping experience. Whether it’s reducing cart abandonment, handling FAQs, or improving conversions, VanChat works quietly in the background to keep your store running at its best. For any Shopify merchant looking to cut support overhead and create a seamless customer journey, VanChat is a must-have. It’s reliable, scalable, and designed to grow with your business—all while staying simple to manage inside Shopify. If your goal is to save time, lower costs, and deliver a frictionless shopping experience, VanChat is hands down the smartest chat solution for Shopify.

Monegla

Sep 11, 2025  on Shopify

It's completely eliminated my need for a customer support line. My customers feel like they're talking to a real person, and I spend very little time on customer service anymore. It's an absolutely fantastic app

Alexandra Domont Skincare

Sep 09, 2025  on Shopify

I have used many different chatbots and VanChat is the best one I've come across. It is incredibly accurate and detailed in response when you take some time and load training data to the agent. I'm thoroughly impressed and I think you will be too.

Kawaii Stop

Aug 28, 2025  on Shopify

VanChat has been a game changer for my store! Setup was straightforward and the widget blends beautifully with my site. The chatbot feels natural, handles customer questions instantly, and even helps with product recommendations and order tracking - which saves me so much time. I love how responsive their support team is as well; they jumped in quickly and walked me through the details when I had questions. Overall, it’s a powerful tool that makes customer service smoother and creates a better experience for shoppers. Highly recommend for any store looking to step up their service and conversions!

Mito

Aug 27, 2025  on Shopify

Vanchat funziona benissimo! Nel tempo non fa che migliorare e migliorare, è sorprendente ed estremamente utile per rispondere a tutti i clienti

Aquastrong

Aug 22, 2025  on Shopify

This is the best AI customer service software I’ve used so far. The logic is clear, and the responses are accurate; however, later on, it will require training the bot with more reference materials. Overall, it’s very good.

SoBuy-ES

Aug 22, 2025  on Shopify

VanChat is very powerful, and its self-learning capabilities save us a lot of time and allow the AI assistant to be activated immediately. It provides powerful shopping guide functions, just like a real assistant, and can provide customers with accurate recommendations. We hope that for questions it cannot answer, it can directly transfer them to customer service so that we can intervene in the conversation in a timely manner and resolve customer concerns.

Manandshaving

Aug 11, 2025  on Shopify

VanChat is pretty impressive. We've tried several AI-based shopping assistants, and here it integrates really well with Shopify. It supports multilingual features, multiple markets, etc. right out of the box. And the best feature is the ability to “enhance” the LLM over time, so it gets smarter!

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