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Chatty AI Chatbot & Live Chat logo

Chatty AI Chatbot & Live Chat

Develop by Shopify

$19.99-$199

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial
  • Verified
  • Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

    Order tracking
    Whatsapp integration
    24/7 automation
    Faq management
    Faq popups
    Personalized contact
    Query resolution
    Livechat support

    About Chatty AI Chatbot & Live Chat

    Launched Jun 08, 2022

    Categories

    Built by Shopify

    Address

    9 Oliver Business Park, Oliver Road, Park Royal, London, ENG, NW10 7JB, GB

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    Description

    Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day

    No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

    No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. more
    • Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
    • Inbox & Team: Manage conversations with your team from all channels in one inbox
    • FAQ page: Create a FAQ helpdesk to empower customers to find answers on their ow
    • Sales automation: Send proactive targeted messages based on visitor behavior
    • Mobile app: Keep track with all inbox from your devices anywhere, anytime

    Pros

    • Excellent user experience and intuitive interface
    • Responsive and helpful customer support available 24/7
    • Easy to install and navigate
    • Improves user experience, boosts conversion rates, and minimizes cart abandonment
    • Personalized Contact Us options via WhatsApp build trust and cut support time
    • Instant order tracking, quick query resolution, and tailored assistance
    • Customizable options and seamless integration with any website or platform
    • Stunning themes for FAQs popup and Help Center
    • Allows businesses to create numerous queries and FAQ categories
    • Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

    Cons

    • Currently supports only one language
    • No option to upload custom profile photos for chat avatars, only uses Shopify store logo

    Top Helpful Reviews

    Well Portra

    Dec 29, 2025  on Shopify

    The team was very fast to help us, and made sure everything worked well. The live chat is easy to install and I was able to match our branding. The Ai tool is powerful and will free up some time from the customer support.

    REHAUS

    Dec 28, 2025  on Shopify

    The app itself is very flexible and has many useful tools to reply to our customers. Furthermore, support is amazing! My best experience so far. Always ready to support and take on requests. Really recommended, I'll be working with them in the future for sure.

    Levaxco

    Dec 26, 2025  on Shopify

    Outstanding Support from Audrey Audrey provided truly exceptional customer support. She responded quickly, understood my issue immediately, and guided me through everything step by step with patience and clarity. It’s rare to find such helpful and attentive service. She made the entire experience smooth and stress-free.

    AFC USA

    Dec 26, 2025  on Shopify

    Amazing support and a truly helpful app! Hazel was incredibly kind, fast, and supportive throughout the whole process. The app works smoothly and really helps manage customer interactions more efficiently. Whenever I had a question, Hazel was there with clear and helpful answers. Highly recommended for anyone looking to improve their customer communication and engagement. Thank you, Hazel!

    Flawless Vape Shop

    Dec 23, 2025  on Shopify

    Chatty app support is quick, responsive, and very helpful. The setup was smooth, and their team guided us clearly through every step. Hazel replies promptly and resolves issues efficiently.

    viaim

    Dec 16, 2025  on Shopify

    This chatbot is very easy to use, and the customer service is helpful and always replies in a short time.

    Cosa Piora

    Dec 15, 2025  on Shopify

    Great app and very helpful support. The Chatty app is easy to use and works smoothly with our store. Special thanks to Hana for her quick responses and clear guidance — she made the setup process very easy. Highly recommended!

    VCK Greens

    Dec 11, 2025  on Shopify

    the app is amazing, have been using it since a few days. There are many good features.. Also the support agent Hana is a wonderful person. Helping me a lot with custom things and other feautres to add smoothly on my website..

    NunHa Online

    Dec 11, 2025  on Shopify

    This app is amazing, the chatbot integrates well with the right prompt - perfect for owners/marketers to ultilise. The cs team, Hana is also superb with quick fixes and making sure onboarding is great process

    FANSBE TECH

    Dec 08, 2025  on Shopify

    Hana was great; she responded very quickly and resolved my problem promptly. I'm very grateful to her.

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