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Shipping Protection by Corso logo

Shipping Protection by Corso

Develop by Shopify
Free plan available

Shipping protection and sustainability, perfected for brands

Easy installation
Luxury post-purchase
Concierge shipping protection
Full claim access
Customer interaction access
New revenue generation
Checkout extensibility
Full msrp replacements
Loyalty conversion
The app is no longer available

About Shipping Protection by Corso

Built by Shopify

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Introduction Video

Description

Corso's concierge service handles shipping issues, generates new revenue, and makes happy customers.

Give your customers a luxury post-purchase experience with Corso's concierge shipping protection service. Our main goal is to treat your customer like you would, so that's why we give you full access to each claim and every customer interaction. With Corso, not only will you have happy customers, but you'll also get new revenue with each resolved shipping issue. And most important, we know e-commerce, we love your brand, and we try to help the planet. No contracts. Easy install. Try Corso!

Give your customers a luxury post-purchase experience with Corso's concierge shipping protection service. Our main goal is to treat your customer like you would, so that's why we give you full access to each claim and every customer interaction. With Corso, not only will you have happy customers, but you'll also get new revenue with each resolved shipping issue. And most important, we know e-commerce, we love your brand, and we try to help the planet. No contracts. Easy install. Try Corso! more
  • Supports checkout extensibility - a smooth experience with our new Checkout App
  • Adds new revenue - full MSRP replacements with Corso's approve-all-claims model
  • Converts shipping issues into loyalty - hyper-focused on response-time and CSAT
  • Installs/Uninstalls safely - tested and optimized for speed and order conversion
  • Respects your site and data - minimally branded widget and no outreach emails

Pros

  • Provides a luxury post-purchase experience with concierge shipping protection service
  • Gives full access to each claim and every customer interaction, allowing brands to maintain control
  • Potential to generate new revenue with each resolved shipping issue
  • Focused on e-commerce and brand loyalty, with an emphasis on helping the planet
  • No contracts, easy to install, and offers free trial
  • Supports checkout extensibility for a smooth experience
  • Full MSRP replacements with an approve-all-claims model
  • Aims to convert shipping issues into customer loyalty with fast response time and high customer satisfaction (CSAT)
  • Tested and optimized for speed and order conversion while respecting site performance
  • Minimally branded widget that does not send outreach emails

Cons

  • Charges the same amount every time a customer uses the feature, which may be seen as misleading or costly
  • Negative user review citing dissatisfaction and non-recommendation

Top Helpful Reviews

EXOvault

Jun 19, 2024  on Shopify

The Corso team is amazing. They are always willing to help and answer any questions. The product solves a key issue with ecommerce brands and save a lot of time. I'd highly recommend!

SuitShop

May 22, 2024  on Shopify

Having Corso is essential for the quick resolution of lost/ stolen packages. Their customer service is next level and response time is FAST. We've been able to save money on reshipments and truly enjoy working with their team.

BruMate

May 21, 2024  on Shopify

Corso is a lifesaver! I can count on them to refund or replace my personal packages when shopping online should something go wrong, as well as cover our customer’s orders when shopping with us directly online. Best shipping protection out there! The team is so easy to communicate with, and they truly care for their customers.

Muse Kits

May 10, 2024  on Shopify

Corso delivers where it matters most. It has also helped our company mitigate costs on replacement shipments, when unforeseen circumstances come up (damaged/lost shipments for example)

Buscadero Motorcycles

May 08, 2024  on Shopify

We've had an excellent experience with Corso at every touchpoint. Our customers love it and we love it. Their support is so great, it's like having another member of our team to take care of any issues that come up. Also, the implementation was a breeze. Can't recommend it enough.

Wild Sage Wellness

May 08, 2024  on Shopify

I love this app and the company itself! I was previously with Route and making the change was one of the better business decisions I have made. So easy for me to use, a breeze for my customers and every claim has been handled timely and with utter professionalism. Our account rep Molly is the best.

Radiant Visage

Apr 30, 2024  on Shopify

I do not recommend! Every time a customer uses this feature you are charged the same amount. It seams misleading. Again don't use!

shopAKROSS

Sep 19, 2023  on Shopify

Wonderful app! Easy to install and visually its simple and pleasing. The support were extremely helpful in answering all my questions! Highly recommend them and their causes!

Every Man Jack

Jul 17, 2023  on Shopify

Have had a great experience with Corso! Great team, super helpful and quick to reply to our team and of course customers reaching out for support with their orders. Easy install and tracking. And our customers seem to definitely find value in the service.

FOND Bone Broth Tonics

May 24, 2023  on Shopify

Corso has been amazing! Their team is speedy, they are extremely responsive, and our customers rarely have issues. The response time has been impressive. We love how honest and transparent the Corso team has been from the beginning! We appreciate how they asked our company for feedback for future campaigns. Great people we are very grateful for their partnership!

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