OrderEditing ‑ Qtane

Develop by Shopify

$14.99

/ Month

Free plan available 7 Days Free Trial

Easily manage and edit orders post-purchase for happier customers.

Upsell recommendations

Add gift message

Update shipping info

Order modifications

Self-order edits

Modify products

Change quantities

Upgrade shipping

About OrderEditing ‑ Qtane

Launched Mar 25, 2025

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Enable self-order edits, reduce support tickets, and improve satisfaction with upsell recommendation

Tired of handling endless order change requests? Simplify order management with our order edit app. Customers can edit orders post-purchase—update shipping addresses, change products, adjust quantities, upgrade shipping, and more. Reduce support tickets, save time, and enhance customer satisfaction. Ideal for businesses aiming to streamline operations, minimize cancellations, and deliver a seamless post-purchase experience. Keep your customers happy while focusing on growing your store.

Customers can update shipping addresses to ensure accurate deliveries.
Let customers modify products, sizes, or quantities without canceling orders.
Enable customers to select faster shipping options for their orders.
Customers can include additional items in their existing orders.
Allow customers to update or add gift messages after placing orders.

Pros

Enables customers to edit orders post-purchase, enhancing flexibility.
Reduces the number of support tickets, saving time for both customers and support teams.
Helps in minimizing order cancellations by allowing modifications.
Enhances customer satisfaction by providing a seamless post-purchase experience.
Allows for changes such as updating shipping addresses, changing products, adjusting quantities, and upgrading shipping options.
Supports adding additional items and updating or adding gift messages to orders.

Cons

Potential for misuse by customers, leading to operational inefficiencies.
Complexities in managing inventory due to frequent order adjustments.
Possible integration issues with existing systems and processes.
Can lead to increased dependency on digital interfaces, possibly affecting less tech-savvy customers.