Orderify

Develop by Customer First focus

$4.99

/ Month

30 Days Free Trial

Let customers edit, cancel and reorder instantly

Reorder items

Edit orders

Cancel orders

About Orderify

Launched May 02, 2016

Built by Customer First focus

Email :

[email protected]

Related Categories

Description

Let customers edit, cancel and reorder on their own for a better customer experience.

Online shoppers check the cancellation policy before buying and often make order mistakes. Orderify lets customers edit and cancel orders on their own. Also to increase sales, Orderify makes it easy for customers to reorder previous orders. Orderify improves the customer experience, decreases customer support costs and increases orders. *Note, for Order Editing, to give your customer full editing flexibility, Orderify first cancels the original order and reloads the items in a shopping cart.

Your customers can cancel orders on their own.
Your customers can edit orders on their own.
Your customers can easily reorder any previous order.

Pros

Customers can cancel orders on their own, providing them more control
Customers can edit their orders independently, reducing errors and improving satisfaction
Simplifies the process of reordering previous purchases, encouraging repeat customers
Enhances customer experience by providing self-service options
Decreases customer support costs as customers handle simple tasks themselves
Increases overall sales through improved customer satisfaction and convenience

Cons

Order editing requires canceling the original order and reloading items in the shopping cart, which might cause confusion or inconvenience
Potential for increased order cancellations which might affect inventory management
Self-service cancellations may lead to loss of sales if not managed properly

Rating And Reviews

2pricetags

Nov 08, 2024 on Shopify

Very useful app, that improve your customer support. This app has saved my customers and my support team both time and money.

Stamp Lab

Sep 20, 2023 on Shopify

We've been using "Orderify" to help streamline post-purchase changes at stamplab.com.au. It's reduced those 'can I make a change?' emails, which has been a relief. One suggestion would be to update the pop-up designs (early 2000's vibes), but overall, it's been a useful addition to our process and cheap as a coffee.