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Order Edit Customer Service
Let customers edit, cancel and reorder instantly
Revize: Order Editing & Upsell
Let customers edit orders, add products, & switch items easily
Order Edit Customer Service
Let customers edit, cancel and reorder instantly
Revize: Order Editing & Upsell
Let customers edit orders, add products, & switch items easily
Rating
Rating
9.1
9.1
Pricing
Pricing
Features
Features
- Reorder items
- Edit orders
- Cancel orders
- Order editing
- Seamless refunds
- Product upsells
- Address updates
- Quantity changes
- Switch products
- Add items
- Automatic cancellations
- Flexible deadlines
- Self-service cancellations
Pros
Pros
- Customers can cancel orders on their own, providing them more control
- Customers can edit their orders independently, reducing errors and improving satisfaction
- Simplifies the process of reordering previous purchases, encouraging repeat customers
- Enhances customer experience by providing self-service options
- Decreases customer support costs as customers handle simple tasks themselves
- Increases overall sales through improved customer satisfaction and convenience
- Empowers customers to control their post-purchase journey by fixing mistakes and updating order details
- Reduces support tickets and returns, enhancing customer satisfaction
- Enables customers to easily update addresses, quantities, variants, and even switch products
- Drives additional sales through upsells by allowing customers to add items before shipping
- Automates flexible refunds, providing store credits or refunds to the original payment methods
- Offers self-service cancellations, reducing support workload and improving operational efficiency
- Customizable order edit windows allow setting time limits for post-purchase changes, adding flexibility
Cons
Cons
- Order editing requires canceling the original order and reloading items in the shopping cart, which might cause confusion or inconvenience
- Potential for increased order cancellations which might affect inventory management
- Self-service cancellations may lead to loss of sales if not managed properly
- Potential complexity in managing post-purchase changes might require additional training for store owners
- Reliance on the app could lead to customers frequently altering orders, potentially complicating inventory management
- Customization options might not meet every store's unique needs without advanced configuration
Categories
Categories
Launched
Launched
Mar 29, 2025
Mar 29, 2025
Developer
Developer
Apps:
2
Average Rating:4.8
Reviews:307
Apps:
1
Average Rating:5
Reviews:23
