Revize: Order Editing & Upsell logo

Revize: Order Editing & Upsell

Develop by Untechnickle

$29-$79

/ Month
Free plan available

Let customers edit orders, add products, & switch items easily

Order editing
Seamless refunds
Product upsells
Address updates
Quantity changes
Switch products
Add items
Automatic cancellations
Flexible deadlines

About Revize: Order Editing & Upsell

Launched Nov 11, 2024

Categories

Built by Untechnickle

Zotabox: Promote & Convert 20+ logo
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Description

Enable post-purchase order edits + upsells. Cut support load, lift AOV, lead w/ customer experience.

Revize is redefining the future of customer experience by giving your customers power to control their post-purchase journey. Customers can easily fix mistakes, update shipping address, change quantities, switch products, add items before shipping, & more. By reducing friction, Revize cuts support tickets & returns while boosting satisfaction. With upsells, seamless refunds, automatic cancellations, & flexible order deadlines, your store will easily drive AOV & create lasting customer loyalty.

Revize is redefining the future of customer experience by giving your customers power to control their post-purchase journey. Customers can easily fix mistakes, update shipping address, change quantities, switch products, add items before shipping, & more. By reducing friction, Revize cuts support tickets & returns while boosting satisfaction. With upsells, seamless refunds, automatic cancellations, & flexible order deadlines, your store will easily drive AOV & create lasting customer loyalty. more
  • Update address, quantities, variants, switch products, shipping method, & more.
  • Drive sales with upsells: Let customers add items to orders before shipping.
  • Automate flexible refunds, issuing store credits or original payment methods.
  • Enable self-service cancellations to reduce support load and improve efficiency.
  • Customizable order edit windows: Set time limit for order changes post-purchase.

Pros

  • Empowers customers to control their post-purchase journey by fixing mistakes and updating order details
  • Reduces support tickets and returns, enhancing customer satisfaction
  • Enables customers to easily update addresses, quantities, variants, and even switch products
  • Drives additional sales through upsells by allowing customers to add items before shipping
  • Automates flexible refunds, providing store credits or refunds to the original payment methods
  • Offers self-service cancellations, reducing support workload and improving operational efficiency
  • Customizable order edit windows allow setting time limits for post-purchase changes, adding flexibility

Cons

  • Potential complexity in managing post-purchase changes might require additional training for store owners
  • Reliance on the app could lead to customers frequently altering orders, potentially complicating inventory management
  • Customization options might not meet every store's unique needs without advanced configuration

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