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Customer reviews: Revize: Order Editing & Upsell

Develop by Untechnickle

Reviews (25)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about "Revize: Order Editing & Upsell", praising its simplicity, efficiency, and impact on operational workflows and customer satisfaction. The app is considered a transformative tool for order management, offering stress-free solutions for both businesses and their customers. The dedicated support team is frequently highlighted as a key asset.

Key Strengths

  • Simple and quick setup process.
  • Allows seamless post-purchase order editing by customers, reducing support tickets and increasing customer satisfaction.
  • Versatile features such as address edits, product additions, and cancellations.
  • Essential functions like upselling and cross-selling enhance average order value.
  • Exceptional customer support, frequently praised for responsiveness and expertise.
  • Empowers store owners to save time and focus on business growth.

Common Concerns

  • As a new app, some merchants are in the early stages of testing long-term benefits.

Final Thoughts

"Revize: Order Editing & Upsell" is perceived as a highly effective tool that streamlines customer service operations and boosts store efficiency. The ease of use and robust support system make it a valuable addition for Shopify store owners aiming to enhance the shopping experience. While still new to some users, its promising features hold significant potential to become an industry staple.

PikselManiak

Apr 10, 2025  on Shopify

Revize is a must-have Shopify app for merchants who want to deliver an exceptional customer experience while simplifying post-purchase order management. With its intuitive features, Revize empowers customers to make changes to their orders effortlessly, reducing the need for support tickets and returns. From updating shipping addresses and quantities to adding or swapping products, Revize gives customers full control of their orders before shipping. The app also introduces upselling opportunities, allowing customers to add additional products post-purchase, boosting your Average Order Value (AOV) without additional effort. What sets Revize apart are its flexible refund options, including store credits or refunds to the original payment method, and its ability to automate order cancellations, saving your team valuable time. Plus, with support for Shopify Markets, it ensures a seamless, localized experience for your global audience. Revize isn’t just an app—it’s a tool that builds stronger customer relationships, enhances satisfaction, and drives more revenue. If you’re looking to elevate your store’s post-purchase experience, this is one app worth investing in. Highly recommended!

Hormbles Chormbles

Mar 27, 2025  on Shopify

We're so grateful to have found Revize for order editing and cancellations! Their service is top-notch and readily available whenever we need them, and the tool is extremely intuitive for customers to use. It is rare to find tech partners this hands-on and kind. While we haven't launched yet, we can very easily say now that Revize should be a go-to tool for anyone needing this functionality.

Urja by Zariin

Mar 26, 2025  on Shopify

I found this product very easy to set up and it truly did exactly what it promised. The support team was very helpful, providing clear guidance and prompt assistance when needed. Overall, it was a straightforward and positive experience.

Aera

Feb 24, 2025  on Shopify

Setting up the app was incredibly simple, yet it’s packed with powerful features that are going to save us so much time and effort. A huge shoutout to Shubham for being so helpful and kind throughout the process – your support made all the difference!

Any Time Mukhwas

Feb 17, 2025  on Shopify

Revize is a game-changer for post-purchase order editing. Customers can easily fix mistakes, reducing support tickets and increasing satisfaction. The app is user-friendly and the support team is helpful. Highly recommend!

Protein Pals

Jan 27, 2025  on Shopify

Honestly, I was a little skeptical at first about using Revize for order edits, but wow, it’s completely changed how my shop operates! My customers love that they can tweak their orders even after checking out. No more back-and-forth emails or panicked “I forgot to add something!” messages. It’s like giving them a stress-free undo button, and they’re obsessed. For me? Huge time-saver. I used to dread the mountain of support tickets for tiny changes. Now, it’s all handled seamlessly in the app. I actually have time to focus on growing my business instead of drowning in admin work. Shoutout to Shubham and Shreya from Revize’s team; they’re rockstars. When I first installed the app, I had a million questions, and they walked me through everything patiently. Even now, if I hit a snag, they respond lightning-fast. It feels like having a partner, not just a tool. Seriously, if you’re on the fence about Revize, just try it. The peace of mind alone is worth it. My customers keep raving about how smooth their experience is now, and honestly, I can’t imagine running my store without it anymore. Total win-win!

Nurture India

Jan 16, 2025  on Shopify

Revize has completely transformed our post-purchase experience! It’s so easy to use, and the support team is very helpful. It has saved us time, and improved customer satisfaction. Highly recommend! The team is great too

Peaceful Nature Designs

Jan 13, 2025  on Shopify

I can’t say enough good things about the Revize app and the incredible team behind it. This app has been a total game-changer for my Shopify store, allowing my customers to easily edit their orders post-purchase. It has streamlined my operations, reduced support tickets, and even increased my average order value through upsells. What truly sets Revize apart, though, is their phenomenal technical support team. From the moment I reached out, they were prompt, courteous, and provided clear, helpful information. I was blown away by the speed with which they resolved any issues I had—not just related to implementing the app, but also assisting with other technical questions about my store. Their professionalism and efficiency are unmatched. Revize is a must-have for any Shopify store owner who values both customer satisfaction and operational efficiency. I’m beyond impressed and would give them 10 stars if I could! Thank you, Revize team, for your excellent product and top-notch support.

Aadya

Jan 05, 2025  on Shopify

Its a great idea. The app is easy to setup and very user-friendly. The support team is also very helpful

JM Jewellery Store

Dec 10, 2024  on Shopify

Giving customers the freedom to edit thier orders is a must have for every store. The app is easy to setup and support is super helpful.

Life's A Beach

Dec 06, 2024  on Shopify

The app is easy to set up, and the edit functionality saves me so much time that i would otherwise spend supporting customers. Features like editing the shipping and billing address are incredibly useful. Im looking forward to this great feature one - click upsell that is in the pipeline. The team is very helpful!

SANUCHI

Dec 03, 2024  on Shopify

As a new store, Revize has been a total game-changer for me! It gives my customers the flexibility to edit addresses, add products, or cancel orders themselves, with refunds going straight to store credits, it’s like having the tools of a big e-commerce giants. This app is the future of customer experience, and I’m so glad I’m ahead of the curve. Shubham’s support has been incredible - super responsive and genuinely helpful. Setting up the app was a breeze, and I'm loving it. If you’re just starting out, Revize is a must-have!

EUME

Nov 25, 2024  on Shopify

Nice product. Early days for us, but we are seeing good increase in AOV due to the ability to upsell and cross-sell. Very promising, and can be a home-run in the long run.

Cozy Vibes Home

Nov 24, 2024  on Shopify

Revize has been such a lifesaver for our store! Letting customers edit their orders after they’ve checked out is a total game-changer. It’s super easy to set up, and everything just works so smoothly. What really stands out is the support team; they’re fantastic. Always quick to help and genuinely care about making things easier for you. If you’re thinking about getting Revize, just do it. You’ll wonder how you managed without it!

Chantèro

Nov 21, 2024  on Shopify

As a solopreneur preparing to launch my store, I can already see the value Revize brings. It’s like having an extra set of hands to handle customer support, allowing me to focus on growing my business. The app is incredibly easy to set up and intuitive to use, giving me a competitive edge by empowering my customers to make changes to their orders after purchase. So excited to use this :) The team is super responsive and helpful

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