7.8
CC Relocate+ Order Editor logo

CC Relocate+ Order Editor

Develop by Crowd Control

$9.99

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial

    Allow address edits, order canceling per your customized rules

    Order tagging
    Custom rules
    Address edit
    Order canceling
    Pre-order support
    Shipping error prevention
    Order status editing
    Confirmation email access
    Store account editing
    17 Reviews
    7.8

    About CC Relocate+ Order Editor

    Launched Apr 09, 2021

    Categories

    Built by Crowd Control

    Email :

    [email protected]

    Address

    66 S Main St, Unit 367, Salt Lake City, UT, 84101, US

    Website Privacy policy FAQ

    Introduction Video

    Description

    End shipping errors with a self-service tool made for pre-orders, address changes, and fixing typos.

    Relocate lets customers edit the address or cancel unfulfilled orders saving you time and money from customer service requests, lost packages, and wasted postage. Ideal for pre-orders, shipping delays, and typos, Relocate lets you create limitations on what can/can’t be changed based on product details, processing times, location, and more. Customers can access the editor via the order status page immediately after checkout, from order confirmation emails, or their store account.

    Relocate lets customers edit the address or cancel unfulfilled orders saving you time and money from customer service requests, lost packages, and wasted postage. Ideal for pre-orders, shipping delays, and typos, Relocate lets you create limitations on what can/can’t be changed based on product details, processing times, location, and more. Customers can access the editor via the order status page immediately after checkout, from order confirmation emails, or their store account. more
    • Exclude and/or restrict edits/canceling for orders containing certain products.
    • Limit how long after a checkout an order can be edited.
    • Set an expiration date for editing orders with specific products.
    • Easily identify edited orders with order tags.

    Pros

    • Allows customers to edit addresses and cancel unfulfilled orders, thereby reducing customer service requests
    • Helps save money and time by minimizing instances of lost packages and wasted postage
    • Ideal for managing pre-orders, shipping delays, and address typos
    • Customizable limitations based on product details, processing times, location, etc
    • Access to order editor from multiple points: order status page, order confirmation email, and store account
    • Exclusion and restriction options for orders containing certain products
    • Capabilities to set time limitations and expiration dates for editing orders
    • Edited orders can be easily identified using order tags
    • Reviewed positively for its simplicity and effectiveness in reducing customer support tickets by about 10-20% per month
    • Responsive and helpful support team

    Cons

    • No information provided on more complex customization options or advanced features
    • May still require integration and setup efforts, which could demand time and technical know-how
    • Lacks detailed insights into potential compatibility issues with other apps or platforms

    Rating And Reviews

    Creepers Socks

    Aug 21, 2024  on Shopify

    This apps saves so much time in reducing Customer requests for address edits or order cancellations. The support team is very responsive and helpful in ensuring installing is correct for our store.

    SendAFriend

    Apr 29, 2024  on Shopify

    Simple, solid app. Helps customers edit their own addresses. This app has decreased our customer support tickets by about 10-20% per month. The support team is responsive to any tickets and helpful when issues arise.

    Couch Haus

    Dec 28, 2023  on Shopify

    If you’re still manually confirming shipping addresses then you need to install this app. It’s literally saved me thousands. I dont have to pay staff to change addresses and it reduced our number of address change request tickets. The developers are very responsive and were able to move the widget around the order status page. Would recommend this app to anyone!

    Vazymebiotech.hu

    Dec 17, 2023  on Shopify

    This app is amazing! Exactly what I needed!!!! Thank you soooo much!

    Dandelion Chocolate

    Oct 09, 2023  on Shopify

    We were surprised by the response time of the app support! We got assistance with implementing the Relocate app. Even some of the new features were released specifically after our requests. The app is working perfectly, it changes the address and the gift note. All changes are successfully reflected in the Shipstation as well! Highly recommend this app!

    Limited Run Games

    Jul 27, 2022  on Shopify

    Relocate Address Editor has saved us and our customers so much time in address changes. It's affordable and just works. The one problem we did have Crowd control's customer support helped us with swiftly. They're friendly and this is a great app.

    Misha & Puff

    Aug 23, 2021  on Shopify

    I'm honestly surprised that this app is free. It works great, Crowd Control's support is awesome and super responsive.. This app is so good it makes me want to see what other apps this company makes just so I can support them. If you need your customers to be able to change their addresses, install this app now.

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