We've been using it for years to allow customers to edit their addresses before shipping. It's really useful for pro-orders, but also when customers make mistakes during checkout. It saves a lot of time for customer support.

This is a great resource for our customer service team and has helped us reduce the amount of order management tickets! Helps save time for our team internally and allows the customer more control over their orders. Great app!

Works as advertised! Fairly simple mechanics that make it easy to use but is dynamic enough that we could create a process somewhat unique to our needs. Great CS as well :)

This is a game changer, it takes care of a lot of our problems regarding order changes. Definitely gives us much more time to focus on other things and keep our customers happy.

Easy to use, great customer service, and very reasonably priced. Our customers appreciate having the ability to edit their address themselves if they make a mistake. Our customer service team appreciates the time savings from making address editing self-serve.

This apps saves so much time in reducing Customer requests for address edits or order cancellations. The support team is very responsive and helpful in ensuring installing is correct for our store.

Simple, solid app. Helps customers edit their own addresses. This app has decreased our customer support tickets by about 10-20% per month. The support team is responsive to any tickets and helpful when issues arise.

If you’re still manually confirming shipping addresses then you need to install this app. It’s literally saved me thousands. I dont have to pay staff to change addresses and it reduced our number of address change request tickets. The developers are very responsive and were able to move the widget around the order status page. Would recommend this app to anyone!

We were surprised by the response time of the app support! We got assistance with implementing the Relocate app. Even some of the new features were released specifically after our requests. The app is working perfectly, it changes the address and the gift note. All changes are successfully reflected in the Shipstation as well! Highly recommend this app!

Simply awesome! Let customers self-serve editing shipping details as they need, and the developers even plugged into our 3PL platform (mintsoft) so edits are pushed to the warehouse automatically - phenomenal app, support, service and value for money!