Customer reviews: Relocate+ Order Editor

<h3>What Merchants Think</h3> <p> Merchants generally regard "Relocate+ Order Editor" as a transformative tool that simplifies order management. It significantly reduces manual workload related to address changes, thus allowing businesses to focus more on customer satisfaction and other essential tasks. The app is praised for its efficiency, ease of use, and affordability, with many users noticing a considerable reduction in customer service inquiries and an improvement in operational efficiency. </p> <h3>Key Strengths</h3> <ul> <li>Facilitates customer self-service for address edits, reducing customer support tickets and manual address confirmations.</li> <li>Excellent customer support, characterized by quick response times and helpful assistance.</li> <li>Reasonably priced, offering great value for the functionality it provides.</li> <li>Efficient in reducing order and address-related errors, directly impacting cost savings.</li> <li>Customization capabilities, such as moving widgets on the order status page.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Requires some initial setup and coding to fully integrate into the existing store framework.</li> <li>Limited additional feedback as the overall sentiment remains highly positive with no major concerns flagged by users.</li> </ul> <h3>Final Thoughts</h3> <p> Overall, "Relocate+ Order Editor" is well-received by merchants who appreciate its functional and operational benefits. The app stands out for its ability to streamline order management processes, enhance customer experience, and support teams with its time-saving features. Its robust support and minimal cost contribute to its strong reputation as a must-have tool for businesses dealing with frequent address change requests. </p>

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Reviews (20)

Overall rating

5

11
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What Merchants Think

Merchants generally regard "Relocate+ Order Editor" as a transformative tool that simplifies order management. It significantly reduces manual workload related to address changes, thus allowing businesses to focus more on customer satisfaction and other essential tasks. The app is praised for its efficiency, ease of use, and affordability, with many users noticing a considerable reduction in customer service inquiries and an improvement in operational efficiency.

Key Strengths

Facilitates customer self-service for address edits, reducing customer support tickets and manual address confirmations.
Excellent customer support, characterized by quick response times and helpful assistance.
Reasonably priced, offering great value for the functionality it provides.
Efficient in reducing order and address-related errors, directly impacting cost savings.
Customization capabilities, such as moving widgets on the order status page.

Common Concerns

Requires some initial setup and coding to fully integrate into the existing store framework.
Limited additional feedback as the overall sentiment remains highly positive with no major concerns flagged by users.

Final Thoughts

Overall, "Relocate+ Order Editor" is well-received by merchants who appreciate its functional and operational benefits. The app stands out for its ability to streamline order management processes, enhance customer experience, and support teams with its time-saving features. Its robust support and minimal cost contribute to its strong reputation as a must-have tool for businesses dealing with frequent address change requests.

Cassette Optics

Feb 27, 2025 on Shopify

This is a game changer, it takes care of a lot of our problems regarding order changes. Definitely gives us much more time to focus on other things and keep our customers happy.

ALOHA

Feb 13, 2025 on Shopify

Easy to use, great customer service, and very reasonably priced. Our customers appreciate having the ability to edit their address themselves if they make a mistake. Our customer service team appreciates the time savings from making address editing self-serve.

Creepers Socks

Aug 21, 2024 on Shopify

This apps saves so much time in reducing Customer requests for address edits or order cancellations. The support team is very responsive and helpful in ensuring installing is correct for our store.

SendAFriend

Apr 29, 2024 on Shopify

Simple, solid app. Helps customers edit their own addresses. This app has decreased our customer support tickets by about 10-20% per month. The support team is responsive to any tickets and helpful when issues arise.

Couch Haus

Dec 28, 2023 on Shopify

If you’re still manually confirming shipping addresses then you need to install this app. It’s literally saved me thousands. I dont have to pay staff to change addresses and it reduced our number of address change request tickets. The developers are very responsive and were able to move the widget around the order status page. Would recommend this app to anyone!

Dandelion Chocolate

Oct 09, 2023 on Shopify

We were surprised by the response time of the app support! We got assistance with implementing the Relocate app. Even some of the new features were released specifically after our requests. The app is working perfectly, it changes the address and the gift note. All changes are successfully reflected in the Shipstation as well! Highly recommend this app!

Accurascale

Mar 02, 2023 on Shopify

Simply awesome! Let customers self-serve editing shipping details as they need, and the developers even plugged into our 3PL platform (mintsoft) so edits are pushed to the warehouse automatically - phenomenal app, support, service and value for money!

Limited Run Games

Jul 27, 2022 on Shopify

Relocate Address Editor has saved us and our customers so much time in address changes. It's affordable and just works. The one problem we did have Crowd control's customer support helped us with swiftly. They're friendly and this is a great app.

The Canadian Shield

Nov 22, 2021 on Shopify

Just installed this app after continually running into issues with customers inputting incorrect shipping addresses. 10/10 recommend - this has already made a huge difference. Requires a little bit of coding, but once it's working it saves a ton of manual time updating orders and tracking down shipments.

Misha & Puff

Aug 23, 2021 on Shopify

I'm honestly surprised that this app is free. It works great, Crowd Control's support is awesome and super responsive.. This app is so good it makes me want to see what other apps this company makes just so I can support them. If you need your customers to be able to change their addresses, install this app now.