SelfDesk: Order Edit & Upsell

Name: SelfDesk: Order Edit &amp; Upsell Introduction Video
Uploaded: 2025-02-06T05:30:08Z
Duration: 1 min 33 s
Description: Effortlessly edit orders, upsell, and enhance customer satisfaction post-purchase.

Develop by Apuri

Free plan available 14 Days Free Trial

Effortlessly edit orders, upsell, and enhance customer satisfaction post-purchase.

Multi-language support

Product recommendations

Unlimited order edits

Auto-refunds and payments

Event logs & analytics

About SelfDesk: Order Edit & Upsell

Launched Jan 27, 2025

Built by Apuri

Address

SOUTH SAN FRANCISCO, CA, US

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Introduction Video

Description

Easily enable post-purchase order edits and upsells while minimizing support tickets

Transform your order page into a revenue-generating machine by enabling post-purchase order edits and upsells. Customers can effortlessly edit their orders, add new products, trigger refunds, and make payments, significantly reducing support tickets. This saves time and resources while enhancing customer satisfaction. The app seamlessly adds secondary payments to your orders, though these may require separate capture if using manual payment capture, ensuring compliance while unlocking new revenu

Unlimited order edits.
Product recommendations.
Auto-refunds and payments.
Detailed event logs & analytics.
Multi-language support.

Pros

Effortlessly edit orders post-purchase.
Enhance customer satisfaction by reducing support tickets.
Increase revenue through upselling and post-purchase edits.
Trigger refunds and make payments easily.
Reduce time and resource usage for support.
Unlimited order edits.
Product recommendations to increase sales.
Auto-refunds and seamless payment integration.
Detailed event logs and analytics for better insights.
Multi-language support to cater to a broader audience.

Cons

Secondary payments may require separate capture with manual payment systems.
Potentially complex setup for integrating payments and refunds.

Top Helpful Reviews

ShopHaven

Apr 07, 2025 on Shopify

The fusion of upselling and self-service is incredibly innovative, and I’m thrilled to have tested it in its beta stage. Wishing the team all the best as they continue to break new ground!!!!

TrendElegance

Mar 27, 2025 on Shopify

Although our own constraints have prevented us from leveraging the upsell features, the order editing tools alone make this app a must-have. It’s truly a game changer and has transformed how we handle orders. I can’t recommend it enough

nimithr

Feb 07, 2025 on Shopify

Cette app nous fait trop gagner de temps et rend la gestion des commandes hyper simple. On l’a trouvée pile avant de lancer notre nouveau shop et ça nous a grave aidés. Les clients peuvent modif leurs commandes easy et on gagne une vente en plus. Anas a trop assuré pour l’install. Je la recommande direct.