Shopify Refunds apps 2026

Vify Order Printer PDF Invoice

$10.99-$69.99 / Month

9.1

1,069 Reviews

Print orders, packing slips, refunds & print invoice generator Show more

Vify Order Printer PDF Invoice is a user-friendly invoicing app designed for effortless customization without requiring any coding skills. The app provides simple toggle options to tailor-make your invoices, packing slips, and refund documents, ensuring they meet your specific needs. With Vify, you can print or download unlimited PDF files seamlessly and automate the delivery of invoices to customers, yourself, or third parties based on triggered events. For those requiring independent invoices, the app offers dedicated support for that as well. Notably, Vify allows customers to access their invoices via a Customer Portal at any time. Additionally, the app can automatically capture and display customer VAT or other numbers directly on invoices. The Vify support team is available almost 24/7, ensuring any assistance you might need is just a message away.

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Customizable invoice templates

Automatic pdf delivery

Customer portal access

Bulk printing/download

Vat number integration

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ParcelWILL Returns & Exchange

$29-$299 / Month

9.2

414 Reviews

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Returns and exchanges, Return labels, Return policy, Refunds Show more

ParcelPanel Returns & Exchange by Channelwill is designed to streamline the returns process, transforming potential customer disappointments into new opportunities. This app provides a self-service return center, allowing customers to easily manage their returns with real-time email notifications for status updates and detailed shipping instructions. With the ability to generate return labels for international shipments, businesses can effortlessly manage returns and exchanges. Customizable return solutions encourage customers to opt for exchanges, helping to minimize lost sales. ParcelPanel empowers businesses to create a branded return experience through a dedicated return portal and personalized email notifications. It also offers various refund options, such as store credit and gift cards, and minimizes fraud with smart eligibility rules. Seamless integration with platforms like Sendcloud, Shippo, DHL, Shipstation, and FedEx, as well as QR code scan returns, ensures efficient returns management, while automated syncing with Shopify keeps everything up-to-date.

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Real-time updates

Shopify integration

Self-service returns

Customized refunds

Custom return solutions

Branded return experience

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Data Export IO: Reports

$7-$35 / Month

9.2

1,911 Reviews

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Easy premade and custom reports: filter, schedule, and more. Show more

Data Export IO: Reports is an essential app for Shopify store owners looking to streamline their reporting processes. It offers a comprehensive suite of pre-made reports covering crucial aspects like Sales, Taxes, Inventory, POS, Payouts, Orders, Customers, and Refunds, eliminating the hassle of manual data aggregation. With the intuitive Report Builder, users can preview live records, add custom fields, and summarize data over desired time frames such as weeks, months, or quarters. The app's Scheduler feature facilitates the automatic delivery of reports via email, FTP, or Google Sheets/Drive on both simple and advanced schedules, supporting formats like Excel, CSV, and PDF. Users can also benefit from advanced filtering options, column management features, and export-friendly functions to tailor reports to their specific needs. Additionally, Data Export IO ensures data security with password protection options and offers free expert assistance for seamless setup and usage. This makes it a powerful tool for business insights and decision-making.

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Pre-made reports

Automated reporting

Custom report builder

Advanced scheduling

Multiple file formats

Password protected

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Yanet Returns & Exchanges

$9.99-$29.99 / Month

8.9

289 Reviews

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Quick and simple way to manage returns, exchanges and refunds Show more

Yanet: Returns and Exchanges is a versatile app designed to streamline the management of return and exchange requests for store owners. It offers a straightforward and efficient flow-based system, allowing businesses to handle customer requests with ease. Store owners can customize their return and exchange policies, adapting them to different products and situations to best fit their business needs. The app features an embedded public portal on the store's site, enabling customers to easily submit their requests and receive updates via email notifications. Customization options for the portal include text, banner, and color adjustments to align with your store's branding. Whether you're handling simple or complex returns, Yanet ensures a hassle-free experience for both store owners and customers, enhancing overall satisfaction and operational efficiency.

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Email notifications

Customizable portal

Manage returns

Flow-based solution

Policy customization

Embedded public portal

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Oxilayer PDF Invoice Generator

$9.99-$49.99 / Month

9.1

131 Reviews

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Print & send branded invoices, packing-slips, quotes & more Show more

The Oxilayer PDF Invoice Generator is a versatile app designed to efficiently handle your business documentation needs, including invoices, orders, drafts, fulfillments, returns, and refund PDFs. This app simplifies getting started with its range of ready-made PDF templates, while its intuitive PDF editor empowers users to customize and create branded templates effortlessly. Once your templates are configured, you can set up PDF links and automate the delivery process, ensuring seamless distribution to your customers. Oxilayer supports automated invoice delivery and integrates smoothly with customer accounts, enhancing your workflow with minimal effort. Additionally, it offers flexible tax settings to ensure compliance with your local legislation. For added convenience, you can export your documents to Dropbox, Google Drive, or FTP storage, with round-the-clock free support to assist you at every step.

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Customizable templates

Drag & drop builder

Automated pdf delivery

Branded templates

Flexible tax settings

Export to storage

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ReturnGO Returns & Exchanges

$23-$297 / Month

8.7

363 Reviews

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Manage Returns, Exchanges, Refunds, Return Labels & Credits Show more

ReturnGO Returns & Exchanges is an innovative platform designed to streamline and simplify the returns and exchanges process for businesses. With its exchange-first approach, the app offers a seamless experience through an AI-powered return portal that facilitates one-click exchanges. Users can customize return and exchange policy rules, eligibility conditions, and resolutions to automate their RMA processes and email notifications, enhancing efficiency. The platform also provides comprehensive order tracking and notifications, ensuring a complete end-to-end post-purchase experience. Additional features include managing product and variant exchanges, gift returns, order cancellations, and store credits, along with flexible return reasons and the ability to upload images and videos. Automation rules, such as auto-exchange and auto-refund, further enhance the ease of returns, while automatically generated pre-paid return shipping labels assist in hassle-free tracking. Integrations with various shipping carriers, 3PLs, ERPs, helpdesks, and APIs ensure ReturnGO seamlessly fits into existing workflows.

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Store credit options

Order tracking

One-click exchanges

Carrier integrations

Automated return portal

Policy rule customization

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MS Order Invoice Generator

9.1

123 Reviews

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Generate, customize, and print professional PDF invoices effortlessly. Show more

MS PDF Order Invoice Generator is a versatile app designed to streamline the creation, printing, and downloading of professional PDF documents for your business needs. With this app, managing invoices, packing slips, and refunds is made simple and efficient, whether you handle them individually or in bulk. It offers a wide selection of customizable, visually appealing templates that can be adjusted to fit any paper size, ensuring your documents reflect your brand's style. The app supports multiple languages and currencies, making it ideal for globally-focused businesses. Additionally, it integrates seamlessly with Shopify, allowing you to print and download documents directly from the app or your Shopify admin panel. Automated email functionality ensures your customers receive their documents efficiently, complete with attached PDF files. If you have specific needs, the responsive customer support team is ready to provide personalized solutions.

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Multi-language support

Multi-currency support

Bulk printing

Customize templates

Generate pdf invoices

Download documents

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AfterShip Returns & Exchanges

$11-$239 / Month

9.2

1,226 Reviews

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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

AfterShip Returns & Exchanges is an intuitive app designed to enhance the returns process, boosting customer satisfaction while optimizing operational efficiency. By offering an automated returns solution, businesses can encourage exchanges over returns, thus recapturing otherwise lost revenue. The app allows you to set automation rules, manage returns, and track insights seamlessly all within one portal, significantly improving efficiency. It helps reduce customer anxiety through branded returns pages and automated email updates, ensuring customers are always informed. The app efficiently manages carriers with regional return routing and carrier data to streamline operations. With features like a self-service returns page and smart return rules, businesses can lower return rates and enhance customer experiences. Additionally, flexible refund and exchange options, coupled with automation features like auto-refund and auto-restock, minimize manual work and further delight customers.

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Flexible refund options

Self-service returns

Smart return rules

Exchange encouragement

Automated email updates

Automated return processes

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DATEV > Buchhaltungsexport Pro

$33.99-$135.99 / Month

9.1

96 Reviews

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The export app for tax consultants and accountants Show more

Accountingexport Pro > DATEV is a powerful solution designed to simplify and streamline the accounting process for Shopify transactions. Within just 10 minutes, you can prepare comprehensive Shopify accounting data, including sales, refunds, discounts, and shipping fees, ready for the seamless export into DATEV format. The app allows for easy integration with payment providers, ensuring all payment data is reconciled for an accurate accounting overview. This reduces manual workload and minimizes potential errors, offering significant ease and efficiency for your accounting department. It supports One-Stop Shop (OSS) compliance by organizing revenue by delivery country, maintaining precision in tax calculations. Additionally, the app offers personalized customer support and onboarding services in collaboration with your tax advisor to ensure smooth implementation and ongoing assistance.

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Manual work reduction

Refunds handling

Error reduction

Sales data export

Discounts integration

Shipping fees included

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Rise Gift Cards & Store Credit

$19.99-$199.99 / Month

9.1

752 Reviews

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Gift Card, Loyalty Programs, Cashback, Store Credit & Rewards Show more

Rise.ai: Gift Cards & Loyalty is a robust platform catering to eCommerce brands looking to enhance customer retention and lifetime value (LTV) through innovative solutions. The app offers advanced tools for managing gift card sales, store credit, rewards, referrals, refunds, and loyalty programs, effectively replacing traditional point systems with store credit incentives presented in straightforward dollar amounts. Seamlessly integrating with Shopify POS, Rise.ai provides an omnichannel experience, ensuring customers are rewarded regardless of where they shop. Users can create and automate workflows to distribute store credit based on customer actions, enhancing engagement and satisfaction. The platform also supports issuing gift card refunds and store credit for returns, optimizing both customer service and retention strategies. With features for scheduling and bulk sending gift cards, as well as offering tailored loyalty programs that include cash-back, digital wallets, and VIP tiers, Rise.ai enables businesses to cultivate a loyal customer base and streamline loyalty rewards with ease.

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Vip tiers

Gift card sales

Store credit management

Bulk gift cards

Cash back programs

Digital wallets

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ShipInsure Shipping Protection

9.1

52 Reviews

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Give customers the option for a protected checkout experience Show more

ShipInsure Shipping Protection is a seamless solution designed to handle all your shipping-related challenges without any cost to you. It ensures peace of mind for both merchants and customers, offering comprehensive coverage for lost, damaged, or stolen orders. With over half of shoppers opting for ShipInsure, it significantly enhances the purchasing experience by instilling confidence from checkout to delivery. In the unlikely event of an issue, ShipInsure acts swiftly to refund customers or reorder from your store, effectively doubling your revenue potential. By leveraging smart technology and AI, the app reduces customer support time and costs, enhancing efficiency. Additionally, ShipInsure offers flexible pricing and revenue share options, empowering merchants to boost revenue and customer lifetime value through quick, two-minute claims resolution. Embracing a merchant-centric approach, ShipInsure aims to be a leading service in the eCommerce space.

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Protected checkout experience

Full coverage orders

Prompt refunds/reorders

Boost revenue

Smart tech support

2-minute claims resolution

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ClickPost Returns & Exchanges

$15-$700 / Month

9.1

14 Reviews

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Returns centre for Return management, Return tracking, Refunds Show more

ClickPost Returns Plus is a seamless solution designed to improve the post-purchase experience by offering easy and efficient returns management. This app enables businesses to build brand loyalty by turning customer returns into repurchase opportunities, thus ensuring customer satisfaction. One of its key features is the centralized management of all return requests, allowing for streamlined updates and efficient handling. Users can easily set up their own return policies, eligibility criteria, and reasons for returns, all within a setup time of under 30 minutes. The app includes a user-friendly self-serve return portal for customers, a management dashboard, and automated email updates throughout the return process to keep customers informed. It also provides comprehensive reports to help businesses make informed decisions about returns and features multi-language support to cater to a diverse customer base. With ClickPost Returns Plus, both businesses and customers can enjoy a hassle-free and transparent returns experience.

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Multi-language support

Automated email updates

Custom return policies

Comprehensive reports

Self-serve return portal

Returns management dashboard

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Trocas, Devoluções e Garantias

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Transforme as Trocas e Devoluções em uma experiência WOW! Show more

Trocas, Devoluções e Garantias é um aplicativo inovador que facilita e automatiza o gerenciamento de trocas, devoluções e garantias para equipes de atendimento, garantindo assim uma experiência pós-venda excepcional para os consumidores finais. Com uma interface administrativa intuitiva, o app agiliza processos como reembolsos e geração de novos pedidos, além de oferecer uma variedade de ferramentas úteis. Ele opera de forma contínua, permitindo a automatização total das operações 24 horas por dia. O aplicativo também permite a integração com o sistema de gerenciamento de pedidos FullComm, facilitando operações fiscais de forma automática. Além disso, oferece uma função de retenção que incentiva clientes a optarem por vales-compras em vez de reembolsos, ajudando a fidelizar consumidores. Através de um painel gerencial, os usuários têm acesso em tempo real ao status de postagens, trânsito e outras ações relacionadas aos processos de assistência.

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Customer retention

Automated returns

Refund automation

Warranty management

Automated exchanges

Intuitive admin panel

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Order Editing — EditMyOrder.ai

8.2

11 Reviews

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Order Editing — EditMyOrder.ai is a versatile app designed for Shopify users, enabling seamless post-purchase modifications without the need for customer support intervention. Customers can effortlessly update their addresses, modify product selections, adjust quantities, change variants, apply discounts, alter shipping options, or even cancel orders. The app enhances user experience by offering additional features such as post-purchase upsells and automated address validation to prevent delivery errors. Smart refund options allow for automatic processing of refunds as store credit or back to the original payment method, while instant PDF invoices can be downloaded at any time with just a click. Compatible with all Shopify plans, Markets, and over 100 apps, EditMyOrder.ai ensures real-time synchronization of all edits. However, note that edited orders might require manual capture of secondary payments.

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Post-purchase upsells

Address validation

Self-service editing

Smart refunds

Instant invoices

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SelfDesk: Order Edit & Upsell

8.2

5 Reviews

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Effortlessly edit orders, upsell, and enhance customer satisfaction post-purchase. Show more

SelfDesk: Order Edit & Upsell is a powerful app designed to transform your order page into a dynamic revenue-generating tool. It empowers customers to easily make post-purchase edits to their orders, including adding new products, initiating refunds, and making payments, all of which contribute to a significant reduction in support tickets. This functionality not only saves time and resources for businesses but also enhances overall customer satisfaction by providing a smooth and flexible shopping experience. The app integrates secondary payments into orders seamlessly, though businesses using manual payment capture may need to handle these separately to ensure compliance. Key features include unlimited order edits, personalized product recommendations, automated refunds and payments, detailed event logs and analytics, and multi-language support. Together, these features help businesses unlock new revenue streams while maintaining high levels of customer service and compliance.

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Multi-language support

Product recommendations

Unlimited order edits

Auto-refunds and payments

Event logs & analytics

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Shopwaive Credit, Loyalty & AI

$15-$60 / Month

8.2

17 Reviews

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Store Credit, Gift Cards, Refunds, Discounts, and Loyalty Show more

Shopwaive: Credit & Payments is an innovative customer marketing platform designed to enhance business interactions and streamline the shopping experience for customers. The app allows businesses to send visually appealing emails featuring refunds, store credits, gift cards, and exclusive offers like rewards and discounts, all of which can help encourage customer retention and loyalty. With the ease of drag-and-drop functionality, businesses can import existing credits seamlessly, while automations boost efficiency by handling draft orders and deposits when customers place orders. Customers can conveniently redeem their credits at checkout, thanks to the app's extensions. Furthermore, Shopwaive boasts robust integration capabilities with leading platforms such as Klaviyo, Shopify Flows, Zapier, and Google Sheets, connecting with over 6,000 apps. Tailored to fit any brand's aesthetic and operational needs, the app supports multi-language operations and functions on autopilot, ensuring businesses can focus on strategy while offering 24/7 world-class support to users.

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Multilingual support

Email marketing

Store credit

Gift cards

Refund automation

Order deposits

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Wizy Return & Cancel Order

$14.99-$249.99 / Month

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Manage your return & cancel requests in one place Show more

Wizy Return & Cancel Order is an intuitive app that empowers customers to effortlessly manage their return and cancellation requests right from their account pages. This user-friendly solution allows customers to initiate refunds, exchanges, or cancellations without needing to contact the merchant directly, enhancing the overall shopping experience. For merchants, Wizy simplifies the management of these requests, streamlining the process and saving valuable time and effort. The app's centralized interface allows businesses to oversee all requests on a single screen, ensuring efficient handling of customer inquiries. Additionally, Wizy supports localization, improving user experience across diverse customer bases. By gaining insights into return reasons, merchants can better understand customer needs and optimize their services accordingly.

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Order cancellation

Self-managed returns

Easily request refunds

Single-screen management

Return reasons collection

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CreditsYard — Store Credit

$29-$149 / Month

6.6

22 Reviews

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Store credit digital wallet for returns, exchanges & cashback Show more

CreditsYard — Store Credit is an innovative app designed to streamline the way businesses handle store credit and loyalty programs. The app offers a seamless platform for retailers to manage and distribute store credits, enhancing customer engagement and encouraging repeat purchases. With an easy-to-use interface, businesses can effortlessly track credit issuance, redemptions, and expirations, ensuring no value goes unutilized. Customers benefit from real-time updates on their store credit balances and transaction history, empowering them to make informed purchasing decisions. CreditsYard also integrates smoothly with existing retail systems, minimizing disruption and maximizing efficiency. By providing valuable insights and analytics, the app helps businesses tailor their marketing strategies to better meet customer needs and drive sales growth. Ideal for both small businesses and large retail chains, CreditsYard revolutionizes the traditional loyalty and store credit model, fostering stronger customer relationships and boosting brand loyalty.

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Issue store credit

Digital wallet

Process refunds

Handle exchanges

Provide cashback

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iziGift: Gift Cards & Rewards

$9-$49 / Month

7.9

28 Reviews

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Improve loyalty with customized digital gift cards & vouchers Show more

iziGift - Gift Cards & Rewards is a top-tier digital platform designed to enhance customer loyalty and sales for stores by offering customizable gift cards. Users can select pre-built templates or incorporate their brand designs into digital gift cards and vouchers, making them a personalized gift-giving option for customers. The app allows businesses to issue gift cards in bulk for various purposes, such as refunds, rewards, and store credit, providing a flexible tool for customer engagement. iziGift integrates seamlessly with Klaviyo, allowing stores to send personalized email gift cards, enhancing customer experience. A dedicated dashboard offers comprehensive reporting features, enabling businesses to track customer interactions and performance related to gift card usage. Additionally, iziGift provides a gift card balance checker page, ensuring recipients can easily monitor their balances. With the capability to schedule gift card deliveries in advance, iziGift streamlines the process of managing digital gift cards for businesses of all sizes.

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Bulk gift cards

Email delivery

Track orders

Dashboard reporting

Custom templates

Klaviyo integration

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SmartNotify for Slack

$9.99 / Month

8.2

2 Reviews

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Get order, product, and customer notifications right in Slack Show more

SmartNotify for Slack is a powerful integration tool designed specifically for Shopify users who want to stay on top of their business operations. With SmartNotify, you can receive instant notifications directly in Slack for all critical events happening in your Shopify shop, such as new orders, status updates, and refunds. This ensures that you never miss an important update and can deliver goods to your customers even faster. The app allows you to connect multiple Slack channels, even across different workspaces, and customize notifications for each. You can set specific conditions for notifications, ensuring you only get alerts on the most relevant events. Additionally, SmartNotify offers flexibility in message formatting, allowing you to choose between compact and detailed templates to suit your preferences.

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Slack notifications

Refund notifications

Multiple channels

Message templates

Status updates

New orders

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Shopify Refunds apps

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Showing 1 to 20 of 71 Apps

Vify Order Printer PDF Invoice

ParcelWILL Returns & Exchange

Data Export IO: Reports

Yanet Returns & Exchanges

Oxilayer PDF Invoice Generator

ReturnGO Returns & Exchanges

MS Order Invoice Generator

AfterShip Returns & Exchanges

DATEV > Buchhaltungsexport Pro

Rise Gift Cards & Store Credit

ShipInsure Shipping Protection

ClickPost Returns & Exchanges

Trocas, Devoluções e Garantias

Order Editing — EditMyOrder.ai

SelfDesk: Order Edit & Upsell

Shopwaive Credit, Loyalty & AI

Wizy Return & Cancel Order

CreditsYard — Store Credit

iziGift: Gift Cards & Rewards

SmartNotify for Slack