ShipInsure Shipping Protection

Develop by ShipInsure

Built for Shopify

Free App

Give customers the option for a protected checkout experience

Protected checkout experience

Full coverage orders

Prompt refunds/reorders

Boost revenue

Smart tech support

2-minute claims resolution

Revenue sharing

About ShipInsure Shipping Protection

Launched Sep 10, 2021

Built by ShipInsure

Email :

[email protected]

Address

1221 College Park Dr, Suite 116, Dover, DE, 19904, US

Website Support Portal Privacy policy Tutorial FAQ

Related Categories

Description

Ease shipping headaches, increase revenue, elevate your customer checkout experience.

Allow ShipInsure to take care of your shipping headaches at no cost to you. Provide your customers and yourself with peace of mind from checkout to delivery. With full coverage for lost, damaged, or stolen orders, more than half of shoppers opt for our service to enhance their purchasing experience. In the rare event of an issue, ShipInsure promptly refunds your shopper or reorders from your store, doubling your revenue. Our mission: to be the most merchant-centric company in eCommerce.

Decrease customer support time and costs using smart tech, AI, and our A+ team
Minimize losses; boost revenue through order protection
Increase lifetime value with 2-minute claims resolution
More than half of customers attach ShipInsure to their order
Revenue Share; choose your own pricing and revenue share.

Pros

Provides peace of mind from checkout to delivery
Full coverage for lost, damaged, or stolen orders
More than half of shoppers opt for the service, enhancing the purchasing experience
Prompt refunds or reorder process in the rare event of an issue
No cost to the merchant for the service
Decrease in customer support time and costs using smart tech, AI, and a skilled team
Minimizes losses and boosts revenue through order protection
2-minute claims resolution increases customer lifetime value
Option for merchants to choose their own pricing and revenue share

Cons

Potential dependency on the app for customer satisfaction and order protection
Merchants may need to handle the logistics of reorders

Rating And Reviews

MITOPDEAL

Aug 25, 2024 on Shopify

Great app. Set up was quick and easy. Team has been helpful. Working great so far.

Tom Baine

Aug 07, 2024 on Shopify

ShipInsure has been a fantastic addition to our store. The integration was seamless, and our customers value the extra layer of coverage it provides. Their support team is both responsive and helpful, making the entire process straightforward. We've already seen a reduction in time spent dealing with shipping issues. I highly recommend ShipInsure to all Shopify store owners!

Pro Balloon Shop

Aug 04, 2024 on Shopify

Couldn't be happier with my experience. I've just added ShipInsure to my second Shopify store. David and Noah have been very knowledgeable and helpful throughout and I would recommend this app to anyone to wants to reduce their liabilities on shipping! Thanks team!

Wyld Gear

Jul 09, 2024 on Shopify

Exquisite Designs Home Décor

Jun 30, 2024 on Shopify

The support from this app is just terrible! Poor customer service, they don't respond to you after eamiling them several times, but they'll respond fast when they get reported to shopify. I've had the app on my store for over a month now and it has yet to be set up correctly. Support is pretty much non existant now. Will definitely look into another app cuz nobody has time to deal with all this nonsense.

Rapha Blends

Apr 02, 2024 on Shopify

Fantastic responsiveness from support (specifically Noah). Very happy with the utility their service provides as well. Highly recommend.

BEAUTY CREATIONS

Mar 01, 2024 on Shopify

Very good communication with everyone we have spoken to. The onboarding process was by far the simplest, and quickest yet.

Hanafy Pigments US

Jan 10, 2024 on Shopify

Super great customer service and pretty simple app. The integration works great as the team is able to make different customizations to make it work for your store. Highly recommend.

Polkadog

Nov 03, 2023 on Shopify

We have had an awesome experience so far with sales and customer service. The application makes it much easier for us to file claims. In the past it was a bit of a headache but this saves time and money! Highly recommend!

Recycled Karma Brands

Oct 24, 2023 on Shopify

This program is great! It's nice to know my team does not have to worry or waist time filing claims for missing packages

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