Shopify Damaged orders apps 2025

ShipInsure Shipping Protection

8.4

48 Reviews

Give customers the option for a protected checkout experience Show more

ShipInsure Shipping Protection is a seamless solution designed to handle all your shipping-related challenges without any cost to you. It ensures peace of mind for both merchants and customers, offering comprehensive coverage for lost, damaged, or stolen orders. With over half of shoppers opting for ShipInsure, it significantly enhances the purchasing experience by instilling confidence from checkout to delivery. In the unlikely event of an issue, ShipInsure acts swiftly to refund customers or reorder from your store, effectively doubling your revenue potential. By leveraging smart technology and AI, the app reduces customer support time and costs, enhancing efficiency. Additionally, ShipInsure offers flexible pricing and revenue share options, empowering merchants to boost revenue and customer lifetime value through quick, two-minute claims resolution. Embracing a merchant-centric approach, ShipInsure aims to be a leading service in the eCommerce space.

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Protected checkout experience

Full coverage orders

Prompt refunds/reorders

Boost revenue

Smart tech support

2-minute claims resolution

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Replacify ‑ Replacement Orders

$9.9 / Month

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Manage lost & damaged orders and shipments Show more

Replacify - Replacement Orders is a versatile app designed to simplify the process of managing lost and damaged orders. It allows users to effortlessly duplicate orders with predefined parameters, ensuring that replacement orders are tagged appropriately for seamless tracking. This functionality is crucial for maintaining accurate inventory records, especially when shipping multiple parcels to a customer due to replacements. With Replacify, create replacement or lost shipment orders with just one click, streamlining a usually tedious process. You can easily keep track of both original and replacement orders, reducing errors and improving workflow efficiency. Additionally, the app supports the management of multiple tracking numbers for a single customer, ensuring clear communication and customer satisfaction. Perfect for businesses looking to enhance their order management process, Replacify offers an intuitive and reliable solution.

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Inventory tracking

1-click replacements

Order duplication

Multiple tracking numbers

Tag replacement orders

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Protectly Shipping Protection

9.1

3 Reviews

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Streamline e-commerce shipping protection, reduce costs, and boost customer loyalty. Show more

Protectly is an innovative app designed to tackle the persistent challenges of lost, stolen, and damaged orders in the e-commerce sector. For merchants, these issues not only result in financial losses but also lead to dissatisfied customers and a burdensome resolution process. By integrating Protectly, online retailers can enhance their checkout process with shipping protection, reducing the strain of support, replacement orders, and refunds. This feature allows merchants to offer their customers a seamless, Amazon-like post-purchase experience, bolstering customer loyalty and satisfaction. The app swiftly addresses shipping issues, often resolving them within minutes, ensuring both merchant and customer peace of mind. Additionally, Protectly provides valuable insights into a store's shipping performance, empowering businesses to optimize their operations and customer service.

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Shipping protection checkout

Fast issue resolution

Replacement cost offloading

Actionable shipping insights

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Replacify ‑ Replacement Orders

$9.9 / Month

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Manage lost & damaged orders and shipments Show more

Replacify - Replacement Orders is a versatile app designed to simplify the process of managing lost and damaged orders. It allows users to effortlessly duplicate orders with predefined parameters, ensuring that replacement orders are tagged appropriately for seamless tracking. This functionality is crucial for maintaining accurate inventory records, especially when shipping multiple parcels to a customer due to replacements. With Replacify, create replacement or lost shipment orders with just one click, streamlining a usually tedious process. You can easily keep track of both original and replacement orders, reducing errors and improving workflow efficiency. Additionally, the app supports the management of multiple tracking numbers for a single customer, ensuring clear communication and customer satisfaction. Perfect for businesses looking to enhance their order management process, Replacify offers an intuitive and reliable solution.

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Inventory tracking

1-click replacements

Order duplication

Multiple tracking numbers

Tag replacement orders

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NoWaste: Discount & Promote

$19 / Month

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Discount & promote Expiring, Damaged, Refurbished, Returned Show more

NoWaste: Discount & Promote is an innovative app designed to transform the way merchants handle "hard to sell" items and how customers make purchasing decisions. By providing a platform to offer nearly expiring food, damaged gems, refurbished electronics, and customer returns at attractive discounted prices, the app helps reduce waste and increase sales opportunities for retailers. It allows merchants to track batches and apply automatic discounts, making it easier to manage inventory efficiently. The app also empowers customers to choose alternative products, supporting a more sustainable retail model and reducing environmental impact. With multichannel support, including in-app chat, website resources, and social media engagement, NoWaste ensures seamless communication and accessibility. Merchants can customize discounts using a variety of tools such as automations, campaigns, and editor tools, with options for flat or percentage discounts. Ultimately, NoWaste promotes an eco-friendly approach to retail by encouraging the purchase of goods that might otherwise be discarded.

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Percentage discounts

Flat discounts

Editor tool

Discount automations

Campaign management

Triggers and rules

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Delivery Protection

7.4

2 Reviews

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Protect your customers from lost, stolen, or damaged orders Show more

Delivery Protection is a cutting-edge app designed to safeguard your purchases against theft, damage, or unforeseen incidents. It offers a seamless experience, allowing users to effortlessly add protection to their orders with just a few taps, eliminating the need for complex processes. The app's intuitive interface ensures that everyone can navigate it with ease, making it accessible to users of all ages and tech-savvy levels. With hassle-free claims, customers can manage their protection plans and claims without encountering any obstacles, ensuring swift resolutions when issues arise. Supported by a dedicated customer service team, the app provides exceptional support to address any queries or concerns users might have. Delivery Protection offers peace of mind by guaranteeing that your valuable orders remain secure from the moment of purchase until they reach your doorstep.

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Seamless integration

User-friendly interface

Easy order protection

Hassle-free claims

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TrustPack Worry-Free Shipping

8.2

1 Reviews

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"Boost sales with easy, customizable package protection for worry-free shipping." Show more

TrustPack Worry-Free Shipping empowers your customers to protect their packages with a single click, providing peace of mind and enhancing their shopping experience. This app allows you to display protection options on product, cart, or checkout pages and offers flexible pricing structures by letting you charge a fixed fee or a percentage of the order. You can customize the name, icon, and description of the protection to match your brand’s voice. By addressing common customer concerns over lost, stolen, or damaged packages, TrustPack helps improve conversion rates and reduces the stress on your support team. This easy-to-implement solution not only builds trust with consumers but also increases your average order value through protection fees. With comprehensive analytics, you can track how the added protection positively impacts your revenue. Get started with just a few clicks and watch your customer satisfaction and business grow.

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Customizable display options

Branding customization

Impact analytics

One-click protection

Flexible fee structures

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TrustPack Shipping Protection

8.2

1 Reviews

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Boost trust and revenue with customizable, one-click shipping protection. Show more

TrustPack Shipping Protection is an innovative app designed to enhance the customer shopping experience by offering a simple one-click package protection option. Whether displayed on the product, cart, or checkout pages, TrustPack allows customers to secure their packages against loss, theft, or damage, alleviating common concerns that often deter purchase completion. By integrating a low-cost protection fee, merchants can not only increase their average order value but also build greater consumer trust. Retailers benefit from full customization options for the protection feature, enabling tailored branding with adjustable names, icons, and descriptions. Beyond customer satisfaction, TrustPack offers merchants clear analytics to gauge the impact of this offering on their revenue. With its quick setup, TrustPack reduces support workload by eliminating the hassle of merchants managing claims, ensuring packages are safeguarded with ease.

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Customizable display

Clear analytics

One-click protection

Fixed or percentage fee

Full control customization

Add to Site

Protectly Shipping Protection

9.1

3 Reviews

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Streamline e-commerce shipping protection, reduce costs, and boost customer loyalty. Show more

Protectly is an innovative app designed to tackle the persistent challenges of lost, stolen, and damaged orders in the e-commerce sector. For merchants, these issues not only result in financial losses but also lead to dissatisfied customers and a burdensome resolution process. By integrating Protectly, online retailers can enhance their checkout process with shipping protection, reducing the strain of support, replacement orders, and refunds. This feature allows merchants to offer their customers a seamless, Amazon-like post-purchase experience, bolstering customer loyalty and satisfaction. The app swiftly addresses shipping issues, often resolving them within minutes, ensuring both merchant and customer peace of mind. Additionally, Protectly provides valuable insights into a store's shipping performance, empowering businesses to optimize their operations and customer service.

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Shipping protection checkout

Fast issue resolution

Replacement cost offloading

Actionable shipping insights

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Shipping Protection —Shipcheck

$9.95-$39.95 / Month

9.1

44 Reviews

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Upsell with in-house shipping insurance and cart upsell Show more

Shipping Protection Shipcheck is an innovative app designed to enhance your e-commerce revenue by offering valuable shipping protection as an upsell. By integrating Shipcheck, retailers can boost their order value by providing customers with shipping warranties, adding peace of mind to their purchases. It's important to note that Shipcheck is not an insurance company and does not underwrite any plans. The app is straightforward to set up and allows for seamless shipping protection opt-ins directly on the cart page, making it easy for businesses to implement. By adopting Shipcheck, businesses not only increase revenue but also enhance customer satisfaction through added service offerings.

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Increase order value

Easy setup

Shipping protection upsell

Cart page opt-ins

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Freight Fort

$15 / Month

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Auto-adds customizable Shipping Protection at checkout for physical products.

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DRIP: Returns For Sale Widget

9.1

32 Reviews

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Resell Damaged, Used, & Open Box Returns. We Make It Simple. Show more

DRIP: Returns For Sale Widget is an efficient solution for businesses dealing with open box returns, samples, demos, used items, and drop shipped returns. This app allows you to seamlessly integrate a sales widget into your website, customized to align with your brand's aesthetics and voice. It offers a simple, fast, and cost-effective alternative to third-party resale platforms, enabling you to maintain direct relationships with your customers and sell products in any condition on your own site. DRIP is versatile and trusted by a diverse range of industries including automotive, pet, furniture, shoe, kitchen, clothing, sporting goods, and electronic stores. Posting items through DRIP takes less than a minute and connects directly to your product catalog. You can maximize sale prices by enabling daily pricing adjustments, and once an item is sold, it’s automatically deleted from both your site’s frontend and backend. Additionally, the app offers extensive support through various communication channels, ensuring a user-friendly experience.

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Customizable branding

Dynamic pricing

Integrated widget

Fast posting

Automated removal

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SavedBy Package Protection

9.1

22 Reviews

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Making lost, stolen, and damaged packages a worry of the past Show more

SavedBy Package Protection is an innovative app designed to give your customers peace of mind by protecting their packages against loss, theft, or damage during transit. In the event of an issue, customers can easily file a claim and choose between re-ordering their product or receiving a refund, with all costs covered by SavedBy's wallet rather than yours. By handling the intricacies of package mishaps caused by major shipping companies like USPS, UPS, and FedEx, SavedBy alleviates the burden on your customer support team, reducing both costs and stress. This service encourages increased customer conversion and loyalty by instilling confidence in the shipping process. Retailers benefit from mitigated financial losses while maintaining steady revenue streams, as SavedBy manages refunds and funds new orders placed directly in your store. Ultimately, SavedBy empowers retailers to closely control and enhance the customer experience, delivering satisfaction from your door to theirs.

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Increase conversions

Revenue retention

Package protection option

Re-order or refund

Customer experience control

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Ship‑Safely

8.2

7 Reviews

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Global transit insurance to fight Porch Piracy & damaged goods Show more

Ship-Safely is an innovative app designed to combat the global porch piracy epidemic, ensuring that eCommerce businesses can maintain customer satisfaction even when deliveries go awry. With Ship-Safely's Shipping Protection, businesses can safeguard their bottom line by turning incidents of damaged, lost, or stolen deliveries into opportunities for customer loyalty enhancement. The app offers fast-tracked replacements, guaranteeing replacements within 48 hours and at full retail price, thereby transforming potential negative experiences into positive resolutions. Ship-Safely is globally operative, covering shipments wherever you or your customers are located, and is secure, thanks to thorough penetration testing and robust two-factor authentication protocols. Backed by c-suite insurance and retail sector shareholders, the app provides peace of mind with its no lock-in contracts, allowing users to download in minutes and cancel anytime. By offering comprehensive shipping protection, Ship-Safely empowers businesses to build trust and drive a better Net Promoter Score (NPS) while tackling the challenges of modern eCommerce with resilience and efficiency.

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Easy installation

Damage/theft coverage

Global shipping protection

48-hour replacement

Rigorous security

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CAREBOX Package Protection

9.1

6 Reviews

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Secure packages against loss, damage, or theft with CAREBOX Protection. Show more

CAREBOX Package Protection offers a robust solution for safeguarding your packages against loss, damage, or theft. The app provides a seamless experience, ensuring quick refunds either from CAREBOX or the seller, creating a safety net for buyers. As a result, it builds consumer trust and supports business growth by encouraging repeat purchases and enhancing brand reputation. Unlike traditional insurance, CAREBOX is designed to be a straightforward and efficient service, simplifying the customer support workload by resolving shipping complaints and issues swiftly. This package protection solution not only elevates customer satisfaction and conversion but also strengthens local consumer loyalty and brand influence, ultimately delivering a dependable shopping experience.

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Package protection

Trust building

Quick refunds

Flexible solutions

Reduced complaints

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71lbs Shipping Refunds

8.2

2 Reviews

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Automated refunds for late FedEx/UPS deliveries, saving time and money. Show more

71lbs Shipping Refunds is an innovative app designed to help thousands of e-commerce merchants reduce their FedEx and UPS shipping costs through automated late-delivery refunds. If your package arrives even 60 seconds late, you're entitled to a full refund, and 71lbs ensures you claim it effortlessly. With $2 billion in refunds going unclaimed annually, the app's service is not only timely but essential for savvy business owners seeking efficiency. Beyond refund acquisition, 71lbs also assists clients in negotiating better terms with their shipping carriers, ensuring overall savings. Users only pay when 71lbs successfully secures a refund, making it a risk-free investment in maximizing your shipping budget. Real customer experiences attest to the app’s effectiveness and ease of use, demonstrating its potential to transform how businesses manage shipping costs. Start saving today by joining the growing community of businesses taking control of their shipping expenses with 71lbs.

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Automated refunds

Late delivery claims

Contract negotiations

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Ship-Safely

8.2

3 Reviews

Claim Offer

"Effortlessly replace lost or damaged parcels, boosting ecommerce reliability." Show more

Ship-Safely is a cutting-edge app designed to transform the e-commerce landscape by providing a seamless solution for replacing lost or damaged parcels. With its premium, no-hassle service, Ship-Safely ensures that customers can quickly and efficiently resolve shipping issues without spending hours tracking down missing packages. This innovative approach alleviates the burden on both retailers and customers, enhancing customer satisfaction and preserving the trust and loyalty so vital to any business. By streamlining the process of addressing shipping mishaps, Ship-Safely allows retailers to focus on delivering exceptional service and maintaining a positive reputation. Ideal for businesses prioritizing customer loyalty and looking to safeguard their financial interests, Ship-Safely sets a new standard in the digital marketplace by turning potential setbacks into opportunities for enhanced customer relationships.

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Parcel tracking

Quick replacements

Single contact point

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Corso Green Shipping Protection

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Enhance e-commerce with eco-friendly shipping protection and quick issue resolution. Show more

Corso Green Shipping Protection is a specialized app designed to enhance the e-commerce experience by addressing two significant concerns: the environmental impact of shipping and the common issues of lost, stolen, or damaged packages. Integrating Corso into your checkout process not only boosts your brand's green credentials by allowing customers to offset their shipment’s carbon footprint but also adds a layer of security against package mishaps for a small fee. This enhances customer satisfaction by ensuring protection against mishandling and theft, promising resolution within 24 hours. The app seamlessly integrates with your store's theme, maintaining a cohesive brand experience while offering customers the option to add Green Shipping Protection at checkout for around 2% of their order value. Corso also provides proactive customer support, quickly addressing any shipping issues without additional costs to the merchant. Additionally, the carbon offset funds from Corso contribute to carefully selected and ethically validated environmental projects, aligning with the shared commitment to sustainability and planetary well-being. Getting started is straightforward; install the app, and a team member from Corso will assist you with the integration to ensure smooth functionality.

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Quick issue resolution

Eco-friendly shipping

Carbon footprint offset

Order protection option

Try for Free

Guide Shipping Insurance

9.1

47 Reviews

Claim Offer

Shipping Protection Order Protection Shipping Insurance Route Show more

Guide Shipping Protection is an innovative app designed to streamline the shipping process by tackling common issues like lost, damaged, or stolen packages. Offering a seamless one-click protection option at checkout, this app transforms shipping woes into opportunities for enhanced customer satisfaction and added revenue. When a package encounters issues, Guide Shipping Protection swiftly resolves the problem by facilitating a repurchase directly from your website, ensuring a smooth experience for both the retailer and customer. With a strong focus on customer experience, the app aims to turn potential shipping setbacks into loyalty-building interactions. It also supports checkout extensibility, ensuring smooth integration and operation to boost order conversions while offering premium insurance against damage, theft, and chargebacks. Additionally, its approve-all-claims model ensures that full MSRP replacements are provided, adding new revenue streams for businesses. Guide Shipping Protection installs and uninstalls safely, with optimization for speed, making it a hassle-free addition to any e-commerce platform.

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Quick installation

Increase revenue

Customer loyalty

Checkout protection

Instant resolutions

Premium insurance

Install App

LABL Guarantee

(3/5)

1 Reviews

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Protect shipments from being lost, stolen, or damaged Show more

LABL Guarantee is a comprehensive app designed to streamline and enhance the post-purchase experience for both businesses and customers. By consolidating multiple solutions into a single, efficient platform, it addresses common challenges such as shipping issues, defective products, and intricate return or exchange processes. With a user-friendly widget at checkout, customers experience a seamless transition from purchase to delivery, knowing their orders are safeguarded. LABL Guarantee offers robust features like shipping coverage for lost, stolen, or damaged packages and automated product warranties to build customer loyalty and increase profits. The app supports unlimited, label-less returns, simplifying the refund, credit, or exchange processes. Additionally, its unified portal allows businesses to manage all shipping and product issues efficiently, integrated perfectly with existing order management and logistics systems, ensuring a smooth and reliable purchase journey.

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Order management

Shipping coverage

Automated warranties

Unlimited returns

Issue management portal

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Shopify Damaged orders apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 3 Apps

ShipInsure Shipping Protection

Replacify ‑ Replacement Orders

Protectly Shipping Protection

Replacify ‑ Replacement Orders

NoWaste: Discount & Promote

Delivery Protection

TrustPack Worry-Free Shipping

TrustPack Shipping Protection

Protectly Shipping Protection

Shipping Protection —Shipcheck

Freight Fort

DRIP: Returns For Sale Widget

SavedBy Package Protection

Ship‑Safely

CAREBOX Package Protection

71lbs Shipping Refunds

Ship-Safely

Corso Green Shipping Protection

Guide Shipping Insurance

LABL Guarantee