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SavedBy Package Protection logo

SavedBy Package Protection

Develop by SavedBy.io
Free plan available

Making lost, stolen, and damaged packages a worry of the past

Increase conversions
Revenue retention
Package protection option
Re-order or refund
Customer experience control

About SavedBy Package Protection

Launched Mar 29, 2022

Categories

Built by SavedBy.io

Email :

[email protected]

Address

2255 Sheridan BLVD, Unit C 246, Edgewater, CO, 80214, US

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Description

Protect Shipments- Eliminate costs related to delivery issues and increase revenue at the same time!

With SavedBy, customers will be given the option to protect their package in case their package is lost, stolen, or damaged. When any issue does arise, customers file a claim – and once processed – they will have the option to re-order, or to receive a refund. In both these cases, the money comes from SavedBy's wallet- not yours. Shipping companies like USPS, UPS, FEDEX, etc. screw up, we'll take on the headache of dealing with an upset customer - and did we mention that you retain the revenue?

With SavedBy, customers will be given the option to protect their package in case their package is lost, stolen, or damaged. When any issue does arise, customers file a claim – and once processed – they will have the option to re-order, or to receive a refund. In both these cases, the money comes from SavedBy's wallet- not yours. Shipping companies like USPS, UPS, FEDEX, etc. screw up, we'll take on the headache of dealing with an upset customer - and did we mention that you retain the revenue? more
  • Reduce customer support costs, time, and stress
  • Increase conversion and loyalty via comfort and confidence in shipping
  • Mitigate losses by putting refunds and re-orders into the hands of SavedBy
  • Generate more revenue by having SavedBy place new orders in your store
  • Control the customer experience, from your door to theirs

Pros

  • Reduces customer support costs, time, and stress
  • Increases conversion and loyalty via comfort and confidence in shipping
  • Mitigates losses by putting refunds and re-orders into the hands of SavedBy
  • Generates more revenue by having SavedBy place new orders in your store
  • Helps business retain revenue when issues arise
  • Takes over the headache of dealing with shipping mistakes from companies like USPS, UPS, and FedEx
  • Gives customers the option to protect their packages and handle claims efficiently

Cons

  • Reliance on another party (SavedBy) to handle refunds and re-orders could introduce delays
  • Customer experience may vary based on the efficiency of SavedBy's claim process
  • Potential cost associated with using the package protection service
  • Limited control over the resolution process once a claim is filed
  • Possible customer dissatisfaction if SavedBy's claim processing time is slow

Top Helpful Reviews

Exquisite Designs Home Décor

Jun 22, 2025  on Shopify

We honestly don't think there's a better shipping insurance app out there. If there is, we wouldn't know because we're definitely not looking elsewhere. lol We've been using SavedBy for a few months now and we can't stress enough how satisfied we are with the app. Creating a claim is super easy, and processing takes less than 24 hours and the claims are always approved with no issues. The support team is great. Peace of mind is key for us and SavedBy gives us just that. Keep being great SavedBy!

Gorilla Mind

Jun 19, 2025  on Shopify

Definitely recommend this. Great platform and a nice value add for our customers. Support has been next level. SavedBy's team is fantastic.

ciele athletics

Jun 19, 2025  on Shopify

add a professional and courteous team, rock solid customer service and the willingness to actually listen , react and adapt to clients needs and you have a winning combination. If six stars were an option I would have done it!

EXAU Olive Oil

Jun 16, 2025  on Shopify

Hands down, the best shipping insurance app on Shopify right now for small businesses. We got booted off Corso and heard about the nightmares with other apps. We are happy with SavedBy so far. It runs in the background and we don't even think about it. Keep up the good work team.

Snack Attack

Jan 12, 2025  on Shopify

The most accommodating shipping insurance company, do not do business with route or order protection. Choose saved by..

alice mushrooms

Jul 17, 2024  on Shopify

Obsessed is an understatement! The SavedBy team is absolutely integral to our business operations and we couldn't be more pleased with the app, their client service, and willingness to go the extra mile. The team is incredibly responsive, always bringing a proposed resolution to any issue that arises. We have built such a great relationship with the team and will never be switching! Our company vets all other platforms, vendors, and services by whether they will integrate with SavedBy or not — SavedBy is the gold standard and a non-negotiable for us!

CHORD

Jul 04, 2024  on Shopify

BEST experience, unbelievably fast customer service (both to our company and directly to the customers). HIGHLY RECOMMEND!

Kim'C Market

Jun 24, 2024  on Shopify

Since none of us have control over how the courier service handles our products, SavedBy has been super helpful, especially with product/order replacements and covering full refunds if the customer claim qualifies. The team is also readily available to respond, I always hear back within the hour. Thanks to SavedBy, we've saved many headaches and retained happy customers.

Beauty For Real

Oct 04, 2023  on Shopify

Savedby has been terrific to work with. The customer service in setting up was exceptional and easy to do. Lots of clients using the service as well and are loving it!

DedCool

Jun 19, 2023  on Shopify

We made the switch and we couldn't be happier we did! They take care of our customers package issues so seamlessly and they are very helpful if you have any questions. Love this team and they have been killing it. This is the best way to offer Package Protection. It makes my life easier knowing I can our customers to Savedby and they will be taken care of.

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