9.4
Parcel Panel Returns &Exchange logo

Parcel Panel Returns &Exchange

Develop by Channelwill

$20

/ Month
  • Built for Shopify
  • 7 Days Free Trial
  • Verified
  • Returns and exchanges, Return labels, Return policy, Refunds

    Real-time updates
    Shopify integration
    Self-service returns
    Customized refunds
    Custom return solutions
    Branded return experience
    Smart eligibility rules
    Multiple carrier integrations
    439 Reviews
    9.4

    About Parcel Panel Returns &Exchange

    Built by Channelwill

    Email :

    [email protected]

    Address

    SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK

    Website Support Portal Privacy policy Tutorial FAQ Document

    Description

    Make returns and exchanges hassle-free to reduce costs, retain customers and recapture revenue.

    ParcelPanel by Channelwill: simplify the returns process to turn disappointment into opportunity. ParcelPanel Returns enables you to give customers peace of mind with a self-service return center and email notifications with real-time status updates, necessary shipping instructions, and return labels international, returns, and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales.

    ParcelPanel by Channelwill: simplify the returns process to turn disappointment into opportunity. ParcelPanel Returns enables you to give customers peace of mind with a self-service return center and email notifications with real-time status updates, necessary shipping instructions, and return labels international, returns, and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. more
    • Create a branded experience by return portal/return center, email notifications.
    • Customized refunds (store credit, gift cards) and exchanges with happy returns.
    • Prevent fraud by smart eligibility rules like return window, and return reasons.
    • Integration with Sendcloud, Shippo, DHL, Shipstation, FedEx, QR scan Returns.
    • Auto-sync loop returns status to Shopify & Auto-track return shipment status.

    Pros

    • Works well and quick chat support
    • Saves time and provides a professional look and feel
    • Highly praised customer service
    • Simplifies the returns process for Shopify stores
    • Easy-to-use interface for both customers and administrators
    • Enhances customer satisfaction
    • Flexible customization options
    • Integration with various couriers and shipping platforms
    • Auto-sync with Shopify and auto-track return shipment status

    Cons

    • Limited ability to charge return fees for various exchange reasons
    • Cannot charge return fees for both refunds and exchanges simultaneously
    • Geared primarily to the US market
    • Lacks adequate courier integrations for UK merchants
    • Requires a subscription fee for SendCloud, the only UK courier option
    • Complex process to request alternative UK couriers
    • Some UK customers may get stuck without available courier options

    Rating And Reviews

    TeeStitch Apparel

    Nov 18, 2024  on Shopify

    I have not started using the app yet, but the customer service was quick to reply and very helpful

    Casherbug

    Nov 17, 2024  on Shopify

    GoldFinch

    Nov 17, 2024  on Shopify

    Great, quick and friendly service. Easy application to use and cannot wait to implement it.

    Shaka Time Hawaii

    Nov 17, 2024  on Shopify

    Great and Fast!

    Zenith Holistic

    Nov 13, 2024  on Shopify

    Application gratuite pour démarrer et efficace. Le support est réactif !

    www.car-delish.com

    Nov 12, 2024  on Shopify

    HAPPYOLOGY

    Nov 08, 2024  on Shopify

    Ash & Harry

    Nov 06, 2024  on Shopify

    Nala Kendrick

    Nov 04, 2024  on Shopify

    Amazing experience with their online chat. It was so quick and efficient. 5 stars!

    Naused Luxurious

    Oct 31, 2024  on Shopify

    Show more reviews

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