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Parcel Panel Returns &Exchange logo

Parcel Panel Returns &Exchange

Returns and exchanges, Return labels, Return policy, Refunds

ReturnX: Returns & Exchanges logo

ReturnX: Returns & Exchanges

Easy return, exchange, refund, store credit, gift card & label

Parcel Panel Returns &Exchange logo

Parcel Panel Returns &Exchange

Returns and exchanges, Return labels, Return policy, Refunds

ReturnX: Returns & Exchanges logo

ReturnX: Returns & Exchanges

Easy return, exchange, refund, store credit, gift card & label

Rating

Rating

619 Reviews
9.2
44 Reviews
8.2

Pricing

Pricing

  • $20-$59 / Month
  • Free Plan Available
  • 7 Days Free Trial
Install App More info
  • $39-$169 / Month
  • Free Plan Available
  • 7 Days Free Trial
Install App More info

Features

Features

  • Real-time updates
  • Shopify integration
  • Self-service returns
  • Customized refunds
  • Custom return solutions
  • Branded return experience
  • Smart eligibility rules
  • Multiple carrier integrations
  • Automated return labels
  • Self-serve options
  • Custom branded portal
  • Refund via gift card
  • Major logistics integration
  • Actionable return insights
  • Custom rules engine
  • Flexible refund options
  • Ai-driven analytics
  • Automated shipment creation
  • Self-service returns page
  • Email notifications

Screenshots

Screenshots

Parcel Panel Returns &Exchange screenshot Parcel Panel Returns &Exchange screenshot Parcel Panel Returns &Exchange screenshot Parcel Panel Returns &Exchange screenshot
+ 1 more
Parcel Panel Returns &Exchange screenshot
ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot
+ 6 more
ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot

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Pros

Pros

  • Works well and quick chat support
  • Saves time and provides a professional look and feel
  • Highly praised customer service
  • Simplifies the returns process for Shopify stores
  • Easy-to-use interface for both customers and administrators
  • Enhances customer satisfaction
  • Flexible customization options
  • Integration with various couriers and shipping platforms
  • Auto-sync with Shopify and auto-track return shipment status
  • Automated return labels simplify the return process
  • Self-serve options reduce customer anxiety and increase satisfaction
  • Custom branded portal enhances brand consistency and customer loyalty
  • Seamless integration with major logistics partners like DHL, DPD, Royal Mail, Shippo, UPS, and USPS offers flexibility
  • Actionable insights with return reasons help improve products and services
  • Flexible refund options, including refund via gift card, provide convenience for customers
  • AI analytics for better insights from requests, images, and comments
  • Custom rules engine to enforce return and refund policies efficiently
  • Automated return shipment creation saves time
  • Highly recommended by users for its efficiency and user-friendliness

Cons

Cons

  • Limited ability to charge return fees for various exchange reasons
  • Cannot charge return fees for both refunds and exchanges simultaneously
  • Geared primarily to the US market
  • Lacks adequate courier integrations for UK merchants
  • Requires a subscription fee for SendCloud, the only UK courier option
  • Complex process to request alternative UK couriers
  • Some UK customers may get stuck without available courier options
  • The app relies heavily on integrations, so issues with logistics partners may affect performance
  • Advanced features and customization might require a learning curve for some users
  • Potential dependency on AI analytics for insights might not be suitable for all businesses

Categories

Categories

Launched

Launched

Mar 25, 2025
Mar 25, 2025

Developer

Developer

Built by Channelwill

Apps:

8

Average Rating:

4.3

Reviews:

20,932

Built by Hyperr Labs

Apps:

2

Average Rating:

4.9

Reviews:

49

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