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Return Prime:Return & Exchange logo

Return Prime:Return & Exchange

$19.99-$149.99

/ Month
Free plan available

Make revenue through returns, send automated labels & refund

Automated return labels
In-store returns
Refund alternatives
Logistics integration
Seamless migration
Customizable portal
Smart exchanges
Api integrations
Automated replacement orders

About Return Prime:Return & Exchange

Launched Oct 07, 2020

Categories

Built by Appsdart Solutions Private Limited C/O 3R Infotech Singapore Branch

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Introduction Video

Description

Convert your returns to revenue with automated returns management, store credits, & smart upsells

Return Prime by GoKwik, helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI.

Return Prime by GoKwik, helps Shopify brands automate returns and exchanges to convert returns to revenue. You can create custom return and exchange rules, offer store credit instead of refunds, and provide customers with a branded self-serve return portal. Integrate with your preferred WMS and logistics partners, automate return label generation, and track every return. Built for growing D2C brands, it reduces manual effort and gives clear insights into return trends, performance and ROI. more
  • Automate the returns and exchange management with auto-approval and rejections
  • Incentivize exchanges over returns & capture the price difference or return fees
  • Set custom return rules based on product type, value, reason, or timeframe
  • Encourage store credit instead of refunds to retain revenue
  • Upsell relevant products during returns to turn refunds into new revenue

Pros

  • Highly feature-rich, supports returns, exchanges, and refunds in one place
  • Automates process for efficient returns management
  • Supports multiple refund methods, including store credit and cards
  • Offers in-store returns and promotes store credit refunds
  • Connects with over 30 apps; offers APIs and webhooks for custom integrations
  • Customer-friendly and customizable return portal
  • Easy migration from other returns apps
  • Excellent customer support; quick, helpful, and efficient
  • Regularly updated with new features and quick bug fixes
  • Positive user reviews about the interface for both customer and admin
  • Cost-effective compared to other similar apps
  • Eases tracking and management of returns on a single platform
  • Reduces customer complaints about returns processes

Top Helpful Reviews

AXESSI

Aug 28, 2025  on Shopify

Hands down the best value return app I've found. Support is excellent too. And by best value, I don't mean less functionality. The functionality matches other more expensive apps too. If you're a small firm without the budget for some of the more well known return apps, you won't be disappointed choosing this one. (and special thanks to Adebayo for the most timely support and quick solutions)

LO+JAYNE

Aug 25, 2025  on Shopify

Return Prime has been such a game-changer for our store to set up automated returns. Customer service is amazing, quick and seamless live chat. Their team has been unbelievably responsive whenever we had questions. The integration with Shopify feels effortless and it’s taken a huge workload off our plate ... no more manual back-and-forth or messy tracking. Highly recommend to any brand looking for a polished, reliable returns solution!

MAHA Food Service

Aug 20, 2025  on Shopify

Muy buena aplicación para automatizar las devoluciones de tu página, también tienen buen servicio al cliente.

The Calm Collective

Aug 14, 2025  on Shopify

I would recommend Returns Prime not only for how convenient it is, but support if equally fabulous, specially Adebayo. A must for all online retailers.

Afterhrs

Aug 05, 2025  on Shopify

great app, and even better support. I had an issue and was offered an immediate online call to be taken through how to resolve the issue. Great support

Un Denim

Jul 29, 2025  on Shopify

Support team is very helpful and solve the issue in very less time and give more accurate suggestion to implement the logic which brand want to put

TAIPPE

Jul 18, 2025  on Shopify

Return Prime is an excellent solution for anyone looking to make the returns and exchanges process simple and enjoyable - for both the customer and the store. The application is intuitive, functional and efficient, facilitating the user experience at every stage. What's more, the support is a differentiator: always available, attentive and ready to resolve any queries quickly. An indispensable tool for anyone who values customer experience and operational efficiency!

CHARMÉ Lingerie

Jun 30, 2025  on Shopify

I’ve tested and researched many return & exchange apps, but this one immediately stood out. It’s not just a typical return tool—it’s built with a clear strategy to reduce return rates and turn exchanges into opportunities to boost revenue. What really caught my attention were the built-in upsell features and the smart tactics it uses to optimize customer journeys. It’s clearly designed not only to solve a problem, but to help your store grow. The pricing is also very fair considering the value it brings. This is exactly the kind of forward-thinking solution that should set the standard for return & exchange apps. So far, so good—I’m excited to see how it continues to perform.

THEFITTHEORY

Jun 30, 2025  on Shopify

this app is awesome, hassle free , no downtime , never got any issue to connect with customer care. Highly Recommended.

Alkinaa

Jun 26, 2025  on Shopify

Wonder was an amzing and incredible help - i could sit there firing questions all day and they would just fire back answers - great service. Thank you!

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