Shopify Returns management apps 2025

Return Prime:Return & Exchange

$19.99-$149.99 / Month

8.9

656 Reviews

Make revenue through returns, send automated labels & refund Show more

Return Prime: Exchange & Refund is a comprehensive solution for managing returns, exchanges, and refunds all in one place. This app streamlines the return process by allowing you to send return labels, facilitate in-store returns, and offer refunds via store credits, making the experience more efficient for both retailers and customers. With seamless integration of your preferred logistics and Warehouse Management System (WMS), Return Prime ensures a smooth and automated return operation. Transitioning from another returns app is hassle-free, positioning Return Prime as a forward-thinking choice for businesses. The app offers a customizable, customer-friendly return portal along with automated features like return label generation and replacement order creation on Shopify. Additionally, it supports multiple refund methods, including refunds to cards or gift cards, and promotes store credit incentives. With the ability to connect with over 30 apps and the option for custom integrations through API and webhooks, Return Prime is a versatile tool for modern retail businesses.

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Automated return labels

In-store returns

Refund alternatives

Logistics integration

Seamless migration

Customizable portal

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ReturnGO Returns & Exchanges

$23-$297 / Month

9.1

325 Reviews

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Manage Returns, Exchanges, Refunds, Return Labels & Credits Show more

ReturnGO Returns & Exchanges is an innovative platform designed to streamline and simplify the returns and exchanges process for businesses. With its exchange-first approach, the app offers a seamless experience through an AI-powered return portal that facilitates one-click exchanges. Users can customize return and exchange policy rules, eligibility conditions, and resolutions to automate their RMA processes and email notifications, enhancing efficiency. The platform also provides comprehensive order tracking and notifications, ensuring a complete end-to-end post-purchase experience. Additional features include managing product and variant exchanges, gift returns, order cancellations, and store credits, along with flexible return reasons and the ability to upload images and videos. Automation rules, such as auto-exchange and auto-refund, further enhance the ease of returns, while automatically generated pre-paid return shipping labels assist in hassle-free tracking. Integrations with various shipping carriers, 3PLs, ERPs, helpdesks, and APIs ensure ReturnGO seamlessly fits into existing workflows.

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Store credit options

Order tracking

One-click exchanges

Carrier integrations

Automated return portal

Policy rule customization

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EcoReturns‑ AI Powered Returns

$19-$89 / Month

8.7

121 Reviews

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Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.

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Fraud prevention

Api integrations

Shipping labels

Automate returns

Automation rules

Post-purchase experience

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Starshipit shipping automation

$30-$350 / Month

7.1

191 Reviews

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Shipping labels & fulfilment: Australia Post, Royal Mail, DHL Show more

Starshipit Shipping Automation is a comprehensive fulfillment solution designed to streamline the shipping process for retailers, enabling them to save time while enhancing customer shipping experiences. The app integrates effortlessly with prominent couriers such as Australia Post, DHL Express, Sendle, TNT, and Royal Mail, ensuring versatility and broad coverage. Users can generate essential shipping documentation like labels, packing slips, and customs forms with ease. Starshipit allows retailers to set automations for selecting the most cost-effective shipping options or compare live shipping rates, thus optimizing logistics cost-efficiency. The app boasts features such as real-time tracking notifications and branded self-service returns, reducing support demands and elevating customer satisfaction. With complimentary onboarding and dedicated customer support, Starshipit partners with businesses to ensure their shipping operations run smoothly and efficiently.

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Self-service returns

Branded tracking pages

Multiple carrier options

Generate shipping labels

Automate carrier selection

Compare live rates

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8returns ‑ Returns portal

$109-$379 / Month

9.1

28 Reviews

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Automate returns, exchanges, store credit, labels, and more! Show more

8returns ‑ Returns Portal is a seamless self-service platform designed to streamline and simplify the returns process for businesses, making it both efficient and customer-friendly. With the ability to process returns in under a minute, it helps save time and money while keeping customers satisfied. Whether it's utilizing QR codes, issuing store credit, or facilitating exchanges, 8returns automates the entire returns and refund process, allowing customers to register their returns independently. Businesses can track and monitor returns in a centralized location, simplifying management and oversight. The portal is fully customizable to align with your brand and offers various revenue retention options like exchanges and store credits. It also features dynamic rules tailored to specific countries, robust analytics for key insights, and automated creation of return labels or QR codes for a hassle-free experience.

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Store credit

Self-service platform

Customizable portal

Qr codes

Automate returns

Dynamic rules

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RetJet ‑ Returns & Exchanges

$39-$49 / Month

9.1

1 Reviews

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Streamline e-commerce returns with RetJet for seamless, efficient customer experiences. Show more

RetJet ‑ Returns & Exchanges is a powerful app designed to streamline the return process for e-commerce merchants, particularly those using Shopify. This app offers a user-friendly return portal that allows customers to initiate returns effortlessly, enhancing customer satisfaction and facilitating retention. Merchants benefit from automated return workflows that save time and cut costs, while customizable return policies allow stores to tailor the process to their specific needs. RetJet provides valuable analytics and insights to help reduce returns and enhance decision-making. With no coding required, RetJet offers a seamless and efficient returns management solution, empowering stores to build trust, loyalty, and encourage repeat purchases. Additionally, the app includes features like package identification by shipment number for streamlined operations.

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Customizable return policies

Analytics & insights

Intuitive return portal

Automated return workflows

Package identification

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Optima Sync To Tiktok Shop

8.2

27 Reviews

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Optima Feed For Tiktok Shop & Inventory,Order & Product Sync Show more

Optima Sync to TikTok Shop is a revolutionary app designed to streamline and enhance your TikTok for Business strategy. This all-in-one solution simplifies the management of products, inventory, orders, cancellations, and fulfillment for a seamless e-commerce experience. With just one click, effortlessly sync your store to multiple TikTok Shops, enabling real-time synchronization of products, orders, and inventory. The app also allows you to fine-tune your marketing strategy with precise control over TikTok Pixels, ensuring improved marketing results. Integrated seamlessly with your existing systems, you can view and fulfill TikTok Shop orders directly from the Shopify Order Page. Additionally, Optima Sync supports multi-currency and multi-language features, boosting your sales potential in global markets. Transform your TikTok Shop operations with Optima Sync for a more efficient and profitable business.

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Product management

Order management

Real-time syncing

Multi-shop synchronization

Inventory control

Marketing integration

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eCommerce Returns Management

$29-$49 / Month

8.2

8 Reviews

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Unlock an exceptional returns experience Show more

The eCommerce Returns Management app simplifies the return process for both customers and businesses. By logging into a white-label return portal that mirrors your Shopify site, customers can effortlessly select replacement items or opt for store credit refunds. They have the flexibility to choose between home pickup or dropping off their returns at nearby courier offices. Businesses benefit from automatic return notifications and access to detailed analytics via the ReturnKey dashboard. The app also features automatic exchange order creation, ensuring that customers receive their desired size and color. Integrated shipping services streamline the return logistics, while customizable return logic enhances efficiency based on your specific policies. With advanced analytics, gain deeper insights into customer preferences and behaviors, ultimately boosting satisfaction and operational efficiency.

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Advanced analytics

Analytics dashboard

Automatic notifications

Integrated shipping

White-label portal

Store credit refunds

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Appriss Returns & Claims

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Prevent fraud with AI-driven return and claims management for Shopify. Show more

Appriss Returns & Claims is an advanced application designed to enhance fraud and abuse prevention for Shopify merchants. Leveraging real-time, behavior-based AI technology from Appriss Retail, it efficiently manages returns and claims for both online and in-store purchases. The app provides real-time recommendations to approve, warn, or deny returns, ensuring a swift response to potential fraud while protecting merchant profits. By validating claims and appeasements, it helps safeguard against fraudulent activities and abuse. Additionally, Appriss Returns & Claims ensures a seamless return experience for genuine customers, maintaining both customer satisfaction and trust. This unified commerce solution is ideal for merchants seeking to bolster their fraud prevention measures while maintaining excellent customer service standards.

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Real-time recommendations

Ai-driven prevention

Frictionless returns

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ShopShops Merchant Connector

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Sync & manage your ShopShops products, orders and more. Show more

The "ShopShops Merchant Connector" app is designed to seamlessly bridge the gap between your Shopify store and the global audience of ShopShops' livestream platform. With this app, you can effortlessly export selected products from Shopify to ShopShops, extending your reach and boosting visibility. Enjoy the convenience of real-time synchronization of product details and statuses between both platforms, ensuring that your inventory is always up-to-date. The app allows you to automatically import ShopShops orders directly into Shopify, streamlining your order management process. Easily view and manage all ShopShops orders within your Shopify dashboard, simplifying fulfillment and returns handling. This integration empowers merchants to efficiently manage their business while tapping into a dynamic, global livestream marketplace.

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Real-time updates

Export products

Import orders

Manage orders

Sync details

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Hafback

8.2

1 Reviews

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Manage and sell your returns with our all-in-one solution. Show more

Hafback is an innovative app designed to revolutionize the way returns are managed, seamlessly integrating with a returns recommerce marketplace. By starting with a custom-branded returns portal, businesses can offer a streamlined return process where eligible items are quickly listed for resale on the Hafback marketplace. This unique system not only helps retailers save on return costs but also provides consumers with discounted prices on second-hand goods. Additionally, Hafback contributes to environmental sustainability by reducing waste and emissions associated with traditional return processes. The app features a self-serve customer returns portal, automated processes for approvals and shipping, and comprehensive returns data analytics for retailers. With Hafback, gain real-time insights through a detailed dashboard, allowing better management and visibility of customer returns.

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Seamless integration

Branded returns portal

Process automation

Returns analytics

Visibility dashboard

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nShift Checkout

$49 / Month

8.2

2 Reviews

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Simplify the handling of multiple carriers and order documents Show more

nShift Checkout is a powerful tool designed to optimize your shipping and order management process. With its seamless integration, it displays over 100 popular carriers, diverse shipping methods, and convenient pick-up locations with distance information directly in your checkout interface. The app simplifies your logistics through comprehensive order automation that facilitates the creation of shipping labels, including essential customs documents such as CN22/23, Proforma, and Commercial invoices. You can effortlessly manage your orders and track them from the admin dashboard, ensuring every shipment and return is efficiently monitored. Additionally, nShift Checkout offers the flexibility to create unique shipping rules, allowing you to use different carriers for outgoing orders and returns. Users can print labels either individually or side-by-side, making the process fast and efficient. Overall, nShift Checkout streamlines the entire shipping process, providing a robust solution for businesses seeking to enhance their logistics workflow.

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Order automation

Label printing

Tracking numbers

Shipping rules

Manage returns

Shipping methods

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Arkiver

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Manage Receipts Online Show more

Arkiver is a comprehensive ecommerce platform tailored for efficient aftersales management, focusing primarily on seamless receipt organization. It features a secure receipt vault that automatically stores and categorizes purchase receipts at the point of sale, eliminating the hassle of sifting through emails. With its user-friendly interface, Arkiver empowers customers to effortlessly track and manage their ecommerce activities, including monitoring delivery schedules and handling returns. This platform not only simplifies the post-purchase experience for customers but also enhances the operational efficiency of merchants. By integrating receipt management with other aftersales functions, Arkiver provides a holistic approach to digital shopping needs, ensuring both customers and merchants experience smooth transactions and interactions.

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Receipt storage

Receipt organisation

Purchase tracking

Delivery management

Simple interface

Automatic receipt management

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Postship Returns & Exchanges

8.2

1 Reviews

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Turn Returns to Revenue with Exchanges & Store credits Show more

Postship Returns & Exchanges is a comprehensive app designed to streamline your returns, exchanges, and refunds management in one convenient location. It offers a customer-friendly yet fully customizable portal, allowing businesses to enhance their brand's return experience. The app simplifies logistics by automatically sending return labels and facilitating in-store returns, while also enabling refunds via store credit or discount coupons. Seamlessly integrate with your chosen logistics and WMS for efficient operation, ensuring smooth handling of returns. For Shopify users, Postship Returns automatically creates replacement orders, optimizing the entire returns process. It also features swift order status updates, a beautiful tracking page, and reliable customer notifications to minimize "Where Is My Order" (WISMO) queries. Special features tailored for dropshippers ensure that your business remains efficient and customer-focused.

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Logistics integration

Customizable portal

Custom tracking page

Store credit refunds

Wms integration

Automate process

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ReturnLogic Returns Management

$20 / Month

8.2

1 Reviews

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Cut fraud & drive loyalty with returns, warranties & exchange Show more

ReturnLogic Returns Management is a comprehensive platform designed to streamline the complexities of returns processing for businesses. By automating the returns process, it allows companies to reduce overhead costs while enhancing the post-purchase experience for shoppers. This powerful tool offers actionable insights through advanced analytics, enabling businesses to drive growth and profitability by understanding and optimizing their returns operations. With features like customizable automation, the platform ensures that businesses can tailor their returns process to meet specific needs. It also offers warranty support, providing ongoing customer service even after a product's lifecycle has ended. Furthermore, centralized disposition notes help businesses analyze customer returns behavior to minimize returns abuse and reward top-performing customers. ReturnLogic is the ultimate solution for managing returns more efficiently and effectively, providing both businesses and their customers with unparalleled support.

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Actionable insights

Data export

Behavior analysis

Analytics insights

Simplified returns

Automated platform

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UTurn Manage & Resell Returns

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Turn returns into a profitable & sustainable sales channel Show more

UTurn Manage & Resell Returns is an innovative platform designed to help brands turn their returns into opportunities while promoting sustainability. By listing returned items as "available from returns" stock on your website, you can seamlessly resell these products, redirecting them to new customers and enhancing your inventory's value. UTurn efficiently uses customer information for managing shipments, purchasing, and monitoring processes, ensuring a smooth transaction from return to resale. The app empowers brands with full control over sales and discount rules, allowing them to choose which categories to resell. With remote quality assurance through image verification and automatically generated pre-paid return shipping labels, brands can enhance their operational efficiency and provide a seamless customer experience. Note that a US-based warehouse is essential, and shipments are restricted to within the United States, ensuring that logistics remain straightforward and reliable.

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Shipment tracking

Prepaid shipping labels

Customer information management

Resell returns

Sustainable sales

Remote quality assurance

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BuyAfterTry

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Offer Customised Purchase Options: Try before you buy Show more

BuyAfterTry is an innovative app designed to revolutionize the shopping experience by offering customizable purchase options and allowing customers to try products before committing to a purchase. With the ability to create multiple selling plans for each product, retailers can maximize revenue potential using Shopify’s robust capabilities paired with the SmartSell app. The app is designed to be user-friendly, featuring an intuitive interface that makes it simple for sellers to set up and manage various selling plans. Customers benefit from an easy returns process, which is seamlessly integrated into their account area, enhancing satisfaction and trust. BuyAfterTry empowers businesses to provide a personalized shopping journey, encouraging increased customer engagement and conversion rates. Whether you’re a small business or a large retailer, BuyAfterTry makes it easy to offer flexible and customer-centric shopping options.

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Multiple selling plans

Easy returns interface

Try before buying

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Torod ‑ Shipping Management

8.2

1 Reviews

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A single platform to manage orders shipping in KSA Show more

Torod ‑ Shipping Management is an all-in-one solution designed to streamline your shipping operations in Saudi Arabia. The app offers a user-friendly interface that allows you to effortlessly compare shipping prices, print labels, and track orders—all from a single screen without the need for contracts or coding skills. With instant access to multiple couriers, Torod provides options for both dry and temperature-controlled shipping. It also features a customizable white label tracking page, giving your customers a seamless experience. The app simplifies returns with a dedicated management portal where you can set policies and efficiently handle returns. Whether you’re new to shipping logistics or looking to optimize your current process, Torod provides a comprehensive toolkit to enhance your shipping management.

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Print shipping labels

Track orders

White label tracking

Manage returns

Compare shipping prices

Multiple couriers access

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Returnista ‑ Return & Exchange

$99-$249 / Month

8.2

2 Reviews

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Take control of your returns and promote exchanges.

Branded return portal

Manage return logistics

Drive revenue exchanges

Data-driven returns

Multilingual returns portal

Proactive communication

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European Fulfillment | byrd

(1.2/5)

3 Reviews

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Fulfillment that fuels your international e-commerce growth Show more

European Fulfillment | byrd is a tech-driven third-party logistics (3PL) solution designed for e-commerce businesses and direct-to-consumer brands aiming to scale efficiently. The app offers a cloud-based fulfillment software that seamlessly integrates with Shopify, allowing merchants to manage their e-commerce fulfillment across borders with just a few clicks. With tailor-made solutions encompassing storage, pick and pack, shipping, and returns management, byrd provides comprehensive support for all logistics needs. Merchants can benefit from cross-border warehousing, utilizing multiple locations to optimize their inventory management. The customizable pick and pack solutions not only ensure efficient order processing but also allow businesses to strengthen their brand identity. Flexible shipping options across different countries help meet diverse customer requirements, while a user-friendly self-service returns portal simplifies the returns process. Additionally, byrd offers Seller Fulfilled Prime, enabling merchants to enjoy Prime benefits with bespoke logistics services.

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Self-service returns

Cross-border warehousing

Customizable packaging

Flexible shipping

Seller fulfilled prime

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Shopify Returns management apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 32 Apps

Return Prime:Return & Exchange

ReturnGO Returns & Exchanges

EcoReturns‑ AI Powered Returns

Starshipit shipping automation

8returns ‑ Returns portal

RetJet ‑ Returns & Exchanges

Optima Sync To Tiktok Shop

eCommerce Returns Management

Appriss Returns & Claims

ShopShops Merchant Connector

Hafback

nShift Checkout

Arkiver

Postship Returns & Exchanges

ReturnLogic Returns Management

UTurn Manage & Resell Returns

BuyAfterTry

Torod ‑ Shipping Management

Returnista ‑ Return & Exchange

European Fulfillment | byrd