6.5
Starshipit shipping automation logo

Starshipit shipping automation

Develop by Starshipit

$35-$170

/ Month
30 Days Free Trial

Shipping labels & fulfilment: Australia Post, Royal Mail, DHL

Self-service returns
Branded tracking pages
Multiple carrier options
Generate shipping labels
Automate carrier selection
Compare live rates
Send tracking notifications
178 Reviews
6.5

About Starshipit shipping automation

Launched May 03, 2013

Categories

Built by Starshipit

Email :

[email protected]

Address

Level 4 - 10 Federal Street, Auckland, AUK, 1010, NZ

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Introduction Video

Description

Shipping software that saves you time and reduces shipping costs by automating your entire process.

Starshipit is a shipping and fulfilment app that helps retailers save time and deliver great shipping experiences. It integrates seamlessly with all major couriers including Australia Post shipping, DHL Express, Sendle, TNT, Royal Mail and more. With included customer support for all customers and free onboarding, Starshipit are your partners for success.

Starshipit is a shipping and fulfilment app that helps retailers save time and deliver great shipping experiences. It integrates seamlessly with all major couriers including Australia Post shipping, DHL Express, Sendle, TNT, Royal Mail and more. With included customer support for all customers and free onboarding, Starshipit are your partners for success. more
  • Generate shipping labels, packing slips, manifests & customs documentation
  • Set automations for cheapest option every-time or compare live shipping rates
  • Offer multiple carrier services, shipping rates and delivery times at checkout
  • Send tracking notifications and offer tracking pages to reduce support tickets
  • Offer a branded self-service returns journey

Pros

  • Seamless integration with major couriers including Australia Post, DHL Express, Royal Mail, and more
  • Automated shipping processes help streamline operations and save time
  • Ability to generate shipping labels, packing slips, manifests, and customs documentation
  • Set automations for selecting the cheapest shipping option and comparing live shipping rates
  • Supports multiple carrier services and delivery times at checkout
  • Tracking notifications and branded tracking pages reduce support tickets
  • Offers a branded self-service returns journey
  • Excellent customer support with dedicated onboarding specialists
  • Positive feedback on ease of use and user interface
  • Highly recommended for new businesses and expansion into new markets

Cons

  • Some users experience issues and a lack of smooth onboarding despite expectations
  • Certain quirks and idiosyncrasies that may not meet all business needs
  • Few instances of ongoing problems even after onboarding

Top Helpful Reviews

View all reviews

Lawnhub

Jan 13, 2025  on Shopify

This app saved our business 100's of hours during Black Friday 2024. I wish we discovered this app sooner than we did. We are now working with the pick & pack app which will further save time for not only our team, but ensuring our customers receive their order quicker.

Premier Card Grading Australia

Jan 13, 2025  on Shopify

Extremely easy to use, great support team and all round amazing platform. Big thank you to Tiia, for all her help in getting set up :)

Caravan Chai

Dec 18, 2024  on Shopify

Millie was absolutely fantastic in my on-boarding weeks and has been lovely to work with her. The program has been a god send and has made our shipping process so much more efficient. We had a few little niggles but easy fixes and the support has been great - happy indeed!

Gingham & Heels

Dec 11, 2024  on Shopify

Customer care and service is appalling. Have had an issue with dispatching partial shipments for 3 weeks. Their support team is looking into it but is showing 0 urgency in resolving the issue. Emails are going unanswered for days. We have 500+ orders and counting which cannot be dispatched and still no solution or updates from the StarShipIt team. This has occurred over Black Friday and during our Christmas peak trade. If you need a reliable provider, this is not it. Run!

APSLEY AND COMPANY

Dec 08, 2024  on Shopify

Very pleased with Starshipit, so easy to use and the support are amazing! Always so happy to help. The automations are great and save so much time. Highly recommend

Berton Vineyard

Dec 03, 2024  on Shopify

Star Ship It has been an excellent integration tool to avoid double handling and save time in fulfilling orders from our Shopify website. Millie was an excellent and very efficient onboarding helper, always checking in on us.

buj

Nov 25, 2024  on Shopify

Adam our onboarding expert was the best part of integrating with Starshipit, he made is so easy to join, to set up and was so quick to respond back to queries and concerns. The app is great and allows us to easily collate all our orders without inputting all the customer's details into a courier site. It has helped us save so much time!

MrBirdBox

Nov 24, 2024  on Shopify

Good but could be great. + support is excellent + onboarding + easy to use - app is buggy on Mac. I need to use online portal. - direct print does not work for mac - expensive for small business - unable to book pickup for teamGE Please fix the Apple app.

Enki Apothecary

Nov 22, 2024  on Shopify

Generally very useful app for most carriers. Very quick to print. However there are some technical issues and bugs that come up once in a while that take time to fix - best to have a dedicated team meber to manage Starshipit implementation to fix these as they come up. Ron from Starshipit has been very helpful in onboarding us and our carriers. I generally recommend this to business that want visibility and flexibility in their shipping & fulfillment.

Nana-J

Nov 19, 2024  on Shopify

Millie has made my onboarding process exceptionally seamless, saving me plenty of time and effort - and really taking the time to understand my business and it's needs. She was extremely attentive to detail and super personable making the process very enjoyable. I would recommend Starshipit wholeheartedly.

Dr Glitter✨

Nov 11, 2024  on Shopify

Such a great experience with Starshipit so far. It's a process setting it up but the onboarding service is great and once it is set up, everything is so easy. Thanks Starshipit!

Oh Flossy

Nov 10, 2024  on Shopify

We should have made the move to Starshipit sooner! We've been extremely happy with the functionality of the app, which has saved us a large amount of time each day with our fulfilment processes. Having the ability to set up auto rules and connect multiple carriers has been a game changer. One key feature we love is the ability for the platform to choose the right carton size for our shipment, saving us money across our shipments. A huge shout out to Ron for our onboarding and making integrating a breeze.

GO Industrial

Nov 03, 2024  on Shopify

Starshipit optimized our fulfillment and shipping process, saving us time, effort, and resources. Tons of features and options to customize according to what you need operationally. Amazing support team from enquiry, to setup, actual implementation, and even after the launch. Always ready to help and quick response.

Good Furniture

Oct 30, 2024  on Shopify

This platform is meticulously crafted down to the smallest details, which is obvious as soon as you start using it and even more so as you explore all its features. Amazingly fast customer service with super actionable tips to solve your problems. I have reached out Holly many times and always got the quick responses and helpful support. She is fabulous! Thanks Holly!

Angy Paws

Oct 28, 2024  on Shopify

Australian based store here. We use a combination of international eparcel and domestic mypost business. I've tried other shipping platforms and had issues, but StarShipit has been refreshingly simple to set up and a powerful tool. It has dramatically reduced the amount of time it takes to completely fulfillment which is vital for a fast growing business. I am also able to import csv files for Kickstarter rewards. I was able to complete most of the onboarding myself and when I needed assistance with the final settings, they were very helpful. Thoroughly recommended.

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