Taranker.Com Logo
9.1
ReturnGO Returns & Exchanges logo

ReturnGO Returns & Exchanges

Develop by ReturnGO

$23-$297

/ Month
Free plan available 14 Days Free Trial

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Store credit options
Order tracking
One-click exchanges
Carrier integrations
Automated return portal
Policy rule customization
Return reasons automation
Pre-paid return labels

About ReturnGO Returns & Exchanges

Built by ReturnGO

Email :

[email protected]

Address

Arieh Shenkar St 1,, Herzeliya, 4672501, IL

Website Support Portal Privacy policy Tutorial FAQ Document
Synctrack Order Tracking logo
(72 Reviews)
  • Sponsored

All-in-1 Order Tracker with a Branded Order Tracking Page

Introduction Video

Description

Automate returns & exchanges with a branded self-service return portal for easy returns management.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more
  • Product & variant exchange, gift returns, cancel order, store credit, and more.
  • Flexible return reasons, follow-up questions, and image & video upload.
  • Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
  • Automatically generated pre-paid return shipping labels for tracking returns.
  • Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

Pros

  • Allows management of returns, exchanges, refunds, return labels, and credits in one place
  • Provides one-click exchanges with an automated, branded, AI-powered return portal
  • Customizable return and exchange policy rules, eligibility conditions, resolutions, and return reasons
  • Automates RMA process and email notifications
  • Offers order tracking and notifications for every shipment
  • Supports product and variant exchange, gift returns, order cancellation, and store credit
  • Flexible return reasons and options for follow-up questions, image, and video upload
  • Automation rules such as auto-exchange, auto-refund, auto-approve, and auto-credits
  • Automatically generated pre-paid return shipping labels for tracking returns
  • Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs, and more

Cons

  • While the app supports extensive customization, it might have a steep learning curve for new users
  • Dependence on third-party integrations, which might require separate configurations

Top Helpful Reviews

Fair Indigo

Jun 25, 2025  on Shopify

We've had zero problems with this app since we installed in a few years ago. Very easy customer experience for our customers. When we want to make changes to our account or policies or shipping methods, they are happy to jump on a call with you and walk you through it. Mike was extremely helpful when i had to reach out for additional assistance. Would for sure recommend to brands small and larger.

Stubble & Co

Jun 25, 2025  on Shopify

We've had consistently great experiences with Return Go. The customer service team is always responsive, helpful, and efficient. Issues are resolved quickly and communication is clear. It’s reassuring to know that any problems are handled with care and professionalism. Highly recommend based on the quality of support alone!

Infantinibaby

Jun 19, 2025  on Shopify

Agent was very helpful. However, there are a few things that, as a store owner, I simply do not understand. Most important to me is that a gift can be exchanged for a credit. in your system, RMAs are set to be sent to the person who ordered the product. There needs to be an optiion for a gift recipient to request an RMA with the RMA being sent to them, not to the the person who sent them the gift. It is quite embarrassing for a giftee to be informed by the gifter that they received an RMA for a return on the gift they sent.

Siella

Jun 04, 2025  on Shopify

The app is great. Our returns are seamless and we can collect our return data easily. The customer service (chat) is efficient at resolving problems!

Descendant of Thieves

Jun 04, 2025  on Shopify

I had a great experience with Carla. She was fast with the response I need and send me very clear steps I need to follow to fix my issue.

HUNDRED

May 26, 2025  on Shopify

ReturnGO has honestly made a huge difference to our returns process. It was super easy to set up and get running, and the dashboard is really straightforward to use. The support team has also been amazing, quick to reply, friendly, and always helpful whenever we’ve had a question or needed help with something. Since we started using it, returns have been way more efficient and less of a headache for our team. It’s saved us a ton of time and made things smoother for our customers too. Definitely recommend it if you’re looking to simplify your returns!

Vlisco

Apr 09, 2025  on Shopify

This app responds to all our needs, and was extremely easy to set up. It integrates with all systems we needed, which was difficult to find for a Returns solution. Support is always responsive and helpful!

Rúngne

Apr 07, 2025  on Shopify

Our experience with ReturnGO Returns & Exchanges has been nothing short of exceptional, from the moment we onboarded to now. They have consistently exceeded our expectations with their outstanding service. The onboarding process was seamless, and their support team has always been accommodating, providing assistance 24/7 via live chat and email. The app itself is packed with excellent features that truly enhance the returns and exchanges process for both customers and sellers. One of the standout features for us is the customizable return portal—it's incredibly flexible and can be tailored to our brand’s needs. The incentivized return options have been a game-changer. The portal is also very straightforward, customer-friendly, and easy to navigate, making it a breeze for both our team and our customers. What we love most is how intuitive the platform is—it doesn't take long to get everything set up, and the ongoing experience is smooth. The plan costs are predictable, and the best part is that you’re always in control, without worrying about hidden fees or surprises. ReturnGO truly makes returns and exchanges hassle-free, allowing us to focus on growing our business while they take care of the rest. We couldn’t be more pleased with their service, and it’s been a joy to partner with such a reliable and customer-centric app. Highly recommend it!

Alexis

Apr 04, 2025  on Shopify

ReturnGO is a good app that does what we need it to, but the support is what really brings the service to the next level. Mike, in particular, has gone above and beyond in making sure our returns process is optimized. He is truly an A+ representative of the company.

Noble Pillow

Apr 03, 2025  on Shopify

Customer service is responsive and very helpful when encountering problems and helping with solutions.

AfterShip Returns & Exchanges logo
(1,286 Reviews)
$23-$239 / Month
  • Free Plan Available
  • Verified

Return Label, Store Credit, Exchange, Return Policy, Refunds...

Return Prime:Return & Exchange logo
(660 Reviews)
$19.99-$149.99 / Month
  • Free Plan Available

Make revenue through returns, send automated labels &...

Synctrack: Returns & Exchanges logo
(119 Reviews)
$11.99-$149 / Month
  • Free Plan Available

Streamline returns & exchanges, refunds and return labels...

PostCo Returns & Exchanges logo
(80 Reviews)
$49-$479 / Month
  • 14 Days Free Trial

Automate returns from store credit, exchanges to labels...

More App like this

Easy Fulfillment: Bulk Fulfill logo
(23 Reviews)
$9.95 / Month
  • 14 Days Free Trial

Bulk order fulfillment & tracking link generation effortlessly...

Tracktor Order Tracking logo
(169 Reviews)
$4.99-$49.99 / Month
  • Free Plan Available

Track order lookup, add custom order statuses, and more!

Returbo: Returns & Exchanges logo
(65 Reviews)
$29-$450 / Month
  • Free Plan Available

Automatic returns, exchanges, and complaints!

LiveChat: Live Chat App logo
(45 Reviews)
$24-$69 / Month
  • 14 Days Free Trial

Live Chat with Help Desk and Product Recommendations

Scroll to Top