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ReturnGO Returns & Exchanges logo

ReturnGO Returns & Exchanges

Develop by ReturnGO

$23-$297

/ Month
Free plan available 14 Days Free Trial

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Store credit options
Order tracking
One-click exchanges
Carrier integrations
Automated return portal
Policy rule customization
Return reasons automation
Pre-paid return labels

About ReturnGO Returns & Exchanges

Built by ReturnGO

Email :

[email protected]

Address

Arieh Shenkar St 1,, Herzeliya, 4672501, IL

Website Support Portal Privacy policy Tutorial FAQ Document
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Introduction Video

Description

Automate returns & exchanges with a branded self-service return portal for easy returns management.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more
  • Product & variant exchange, gift returns, cancel order, store credit, and more.
  • Flexible return reasons, follow-up questions, and image & video upload.
  • Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
  • Automatically generated pre-paid return shipping labels for tracking returns.
  • Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

Pros

  • Allows management of returns, exchanges, refunds, return labels, and credits in one place
  • Provides one-click exchanges with an automated, branded, AI-powered return portal
  • Customizable return and exchange policy rules, eligibility conditions, resolutions, and return reasons
  • Automates RMA process and email notifications
  • Offers order tracking and notifications for every shipment
  • Supports product and variant exchange, gift returns, order cancellation, and store credit
  • Flexible return reasons and options for follow-up questions, image, and video upload
  • Automation rules such as auto-exchange, auto-refund, auto-approve, and auto-credits
  • Automatically generated pre-paid return shipping labels for tracking returns
  • Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs, and more

Cons

  • While the app supports extensive customization, it might have a steep learning curve for new users
  • Dependence on third-party integrations, which might require separate configurations

Top Helpful Reviews

ella & sunday

Aug 25, 2025  on Shopify

The team at ReturnGO are always very helpful and always seem to be available in real time which is great!

AudioSilk

Aug 20, 2025  on Shopify

Beware if you want to use this for the Amazon MCF integration that ReturnGo are advertising. The MCF integration does not work - full of bugs and errors, and has a severe limitation that it can't support more than one Amazon marketplace at a time. I have contacted support several times and they show zero interest in improving the MCF integration. The app may work well for other returns types, but not for this.

Passionately Rivalicious

Aug 20, 2025  on Shopify

We thoroughly enjoy using ReturnGO within our Shopify integration for our business. Our Team Members and our Customers find it easy to use, plus our customers can initiate a return on their end, which helps our Team Members process their return quickly and accurately. Thank You So Much, ReturnGO!

Kancan USA

Aug 18, 2025  on Shopify

I have experienced excellent customer service through the chat feature, which allows any issues to be resolved within minutes. I’ve remained loyal to ReturnGo from the beginning, and I am glad I did. They are always improving and evolving to provide better service. Without a doubt, it is the best app for handling returns.

Preggo Leggings

Aug 14, 2025  on Shopify

Highly recommend! Speedy responses to issues and A+ for their support team that actually helps you resolve it.

by charlotte

Aug 07, 2025  on Shopify

Chris is fantastic, and the entire team consistently go above and beyond to support us whenever we need. Their expertise is second to none, and there’s a genuine commitment to resolving any issues that come up. I’ve never worked with another SaaS that shows this level of dedication to the service and longevity of their product—it truly sets them apart.

Dr. Woof Apparel AU

Jul 09, 2025  on Shopify

Great Support from Carla! Return GO could save time in processing return and refund Customer Service is A+

Frankie's

Jul 07, 2025  on Shopify

Exceptional onboarding process and exceptional support 24/7. Very impressed and happy with the service I've received so far.

Fair Indigo

Jun 25, 2025  on Shopify

We've had zero problems with this app since we installed in a few years ago. Very easy customer experience for our customers. When we want to make changes to our account or policies or shipping methods, they are happy to jump on a call with you and walk you through it. Mike was extremely helpful when i had to reach out for additional assistance. Would for sure recommend to brands small and larger.

Stubble & Co

Jun 25, 2025  on Shopify

We've had consistently great experiences with Return Go. The customer service team is always responsive, helpful, and efficient. Issues are resolved quickly and communication is clear. It’s reassuring to know that any problems are handled with care and professionalism. Highly recommend based on the quality of support alone!

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