ReturnGO Returns & Exchanges

Develop by ReturnGO

$23-$417

/ Month

14 Days Free Trial

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Store credit options

Order tracking

One-click exchanges

Carrier integrations

Automated return portal

Policy rule customization

Return reasons automation

Pre-paid return labels

About ReturnGO Returns & Exchanges

Launched Sep 14, 2020

Built by ReturnGO

Email :

[email protected]

Address

Arieh Shenkar St 1,, Herzeliya, 4672501, IL

Website Support Portal Privacy policy FAQ

Related Categories

Introduction Video

Description

Automate returns & exchanges with a branded self-service return portal for easy returns management.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.

Product & variant exchange, gift returns, cancel order, store credit, and more.
Flexible return reasons, follow-up questions, and image & video upload.
Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
Automatically generated pre-paid return shipping labels for tracking returns.
Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

Pros

Allows management of returns, exchanges, refunds, return labels, and credits in one place
Provides one-click exchanges with an automated, branded, AI-powered return portal
Customizable return and exchange policy rules, eligibility conditions, resolutions, and return reasons
Automates RMA process and email notifications
Offers order tracking and notifications for every shipment
Supports product and variant exchange, gift returns, order cancellation, and store credit
Flexible return reasons and options for follow-up questions, image, and video upload
Automation rules such as auto-exchange, auto-refund, auto-approve, and auto-credits
Automatically generated pre-paid return shipping labels for tracking returns
Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs, and more

Cons

While the app supports extensive customization, it might have a steep learning curve for new users
Dependence on third-party integrations, which might require separate configurations

Rating And Reviews

Flora Danica

Nov 03, 2024 on Shopify

So far the app has worked relatively well but the most impressive thing about ReturnGo if definitely the level of customer service on the support side. Quick to reply and eager to help.

DIMA EYEWEAR

Oct 31, 2024 on Shopify

I had uninstalled it, but it's keeps charging the fee, can anyone help to solve it? it keeps charging for a year while I uninstalled it a year ago...

Hero Tools Fitness

Oct 25, 2024 on Shopify

Bad App. It can not cancel the plan from the dashboard

Hana The Label

Oct 14, 2024 on Shopify

Excellent customer service and flexibility in the setup. Reyn has been amazing in assisting with the implementation.

CurrentBody

Oct 09, 2024 on Shopify

Excellent customer service and always fast response form the support team.

Milano Di Rouge

Sep 30, 2024 on Shopify

I love working with Returns Go it has given me and my team so free hands to work on other things. Also the support team is always getting back to us in a timely manner, and handling our issues right away.

Blundstone Canada

Sep 26, 2024 on Shopify

The team at ReturnGO is responsive, supportive and understanding of our needs. What they cannot solve in the moment, they take away to help find a solution where possible. Our returns process is much smoother these days giving both our internal team and our customers a better experience.

Just Men's Shoes

Sep 22, 2024 on Shopify

We have nothing but good things to say about the customer service! They are always quick to locate the problem and resolve it for us. Junessa was also very professional and polite. Thank you

camillekids

Sep 17, 2024 on Shopify

The person I spoke to was Amazing!

Só Dança USA

Sep 09, 2024 on Shopify

Their support is suuuuper helpful, they were able to help get my issue fixed in less than 10 minutes. Highly recommend!

Show more reviews