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ReturnGO Returns & Exchanges logo

ReturnGO Returns & Exchanges

Develop by ReturnGO

$23-$297

/ Month
Free plan available 14 Days Free Trial

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Store credit options
Order tracking
One-click exchanges
Carrier integrations
Automated return portal
Policy rule customization
Return reasons automation
Pre-paid return labels

About ReturnGO Returns & Exchanges

Built by ReturnGO

Email :

[email protected]

Address

Arieh Shenkar St 1,, Herzeliya, 4672501, IL

Website Support Portal Privacy policy Tutorial FAQ Document
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Introduction Video

Description

Automate returns & exchanges with a branded self-service return portal for easy returns management.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more
  • Product & variant exchange, gift returns, cancel order, store credit, and more.
  • Flexible return reasons, follow-up questions, and image & video upload.
  • Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
  • Automatically generated pre-paid return shipping labels for tracking returns.
  • Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

Pros

  • Allows management of returns, exchanges, refunds, return labels, and credits in one place
  • Provides one-click exchanges with an automated, branded, AI-powered return portal
  • Customizable return and exchange policy rules, eligibility conditions, resolutions, and return reasons
  • Automates RMA process and email notifications
  • Offers order tracking and notifications for every shipment
  • Supports product and variant exchange, gift returns, order cancellation, and store credit
  • Flexible return reasons and options for follow-up questions, image, and video upload
  • Automation rules such as auto-exchange, auto-refund, auto-approve, and auto-credits
  • Automatically generated pre-paid return shipping labels for tracking returns
  • Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs, and more

Cons

  • While the app supports extensive customization, it might have a steep learning curve for new users
  • Dependence on third-party integrations, which might require separate configurations

Top Helpful Reviews

TwentySix

Mar 20, 2025  on Shopify

The best return app for any shopify business! loads of option and easy customer experience - must have for your shopify store!

Sound Healing LAB

Mar 18, 2025  on Shopify

I've been using the ReturnGo App and worked with their team for over a year now (Junessa and Mike). It was an incredible experience. I've never thought the customer support could be so impressive! From initial set up to minor and major tweaks - you can achieve all that in real time quickly and efficiently using Live Chat or hoping on a screen share call (all FREE of charge!). I love how it helps our customers to easily get the return labels and submit return requests, leaving our team focused on things that require attention.

Sunday Silks

Feb 20, 2025  on Shopify

The App is very intuitive and the onboarding support is great! Junessa supported me through the process and ensured all setup was correct.

LePetiteMarie

Feb 20, 2025  on Shopify

La asistencia técnica es de las mejores que he visto, no tardan en responderte y ayudarte en lo que haga falta.

Mme L'Ovary

Feb 18, 2025  on Shopify

Great overall experience with app. Support is quick and effective. Would definitely recommend to small shops looking for a return and exchange solution.

Reflo

Feb 14, 2025  on Shopify

I had a question about setting up regional returns (US to US hub, UK/EU to UK/EU warehouse). The support was incredibly helpful, providing clear and concise instructions. They resolved my issue quickly and efficiently. I really appreciate their expertise and prompt assistance.

Jude Connally

Feb 14, 2025  on Shopify

ReturnGO is an intuitive and efficient solution for streamlining returns and exchanges. Its seamless integration and user-friendly interface make it an invaluable tool for our business. What truly sets it apart, however, is its outstanding customer support—particularly Junessa, whose expertise, responsiveness, and dedication ensure a smooth experience. Highly recommended

ZOU XOU

Feb 06, 2025  on Shopify

A little confusing to configure, but the support is always available and super helpful and knowledgeable.

APPYTOYS

Jan 14, 2025  on Shopify

Really Nice customer care and the application is truly great. I've tried many others with the same scope, but only this one is truly complete and works correctly in all parts

Moon Magic

Dec 29, 2024  on Shopify

We recently partnered with ReturnGo after thorough research on return platforms, and we're extremely satisfied with the experience. The onboarding process was incredibly smooth, and we were fortunate to have Reyn, a dedicated specialist, assist us throughout. She was exceptionally helpful, guiding us through setting up our return policies, and remained responsive and supportive every step of the way. Their 24/7 chat support is a standout feature. It’s rare to find a platform that offers such continuous availability, and this support has made a significant difference in our experience. The platform has no hidden fees, offers competitive pricing, and maintains a professional attitude, which was a big factor in our decision to move forward with ReturnGo. The features they provide align perfectly with our needs, making it a strong choice for our return management. While we would love to see even more integration options in the future, as well as additional countries supported for shipping labels, we’ve had nothing but a 5-star experience so far. We highly recommend working with ReturnGo and look forward to continuing our partnership with them!

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