Compare Synctrack: Returns & Exchanges vs ReturnGO Returns & Exchanges

Synctrack: Returns & Exchanges

Streamline returns & exchanges, refunds and return labels

ReturnGO Returns & Exchanges

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Synctrack: Returns & Exchanges

Streamline returns & exchanges, refunds and return labels

ReturnGO Returns & Exchanges

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Rating

148 Reviews

9.2

353 Reviews

8.8

Pricing

Try for Free More info

Features

Shopify integration
Branded return portal
Custom return solutions
Timely notifications
Return shipping labels
Auto refunds
Video uploading
Auto request approval

Store credit options
Order tracking
One-click exchanges
Carrier integrations
Automated return portal
Policy rule customization
Return reasons automation
Pre-paid return labels

Screenshots

Synctrack: Returns & Exchanges screenshot

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Pros

Generous free plan allowing full utilization of the app's features without financial burden
Exceptional customer support team, praised for their quick responses and dedication to helping users
Seamlessly integrates with Shopify while auto-syncing return status to the platform
Branded return portal and automated notifications to keep customers updated
Auto refunds via store credit, gift cards, and auto approval of returns and exchanges
Simplification of returns and exchanges management with customization options to encourage exchanges and save lost sales
Exclusive feature of video uploading for returns and exchanges
Integration with Shippo, Easypost, FedEx, and other services to create return shipping labels
Multiple users noted the app as easy to set up and customize
Receptive and open to user feedback and suggestions for improvements
Reliability and ease of use confirmed by multiple users

Allows management of returns, exchanges, refunds, return labels, and credits in one place
Provides one-click exchanges with an automated, branded, AI-powered return portal
Customizable return and exchange policy rules, eligibility conditions, resolutions, and return reasons
Automates RMA process and email notifications
Offers order tracking and notifications for every shipment
Supports product and variant exchange, gift returns, order cancellation, and store credit
Flexible return reasons and options for follow-up questions, image, and video upload
Automation rules such as auto-exchange, auto-refund, auto-approve, and auto-credits
Automatically generated pre-paid return shipping labels for tracking returns
Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs, and more

Cons

While the app supports extensive customization, it might have a steep learning curve for new users
Dependence on third-party integrations, which might require separate configurations

Launched

Mar 12, 2023

Sep 13, 2020

Developer

Built by Synctrack

Apps:

Average Rating:

4.9

Reviews:

1,537

Built by ReturnGO

Apps:

Average Rating:

4.8

Reviews:

353

Make Your Choice

Try for Free More info View alternatives

Compare Synctrack: Returns & Exchanges vs ReturnGO Returns & Exchanges

Synctrack: Returns & Exchanges

ReturnGO Returns & Exchanges

Synctrack: Returns & Exchanges

ReturnGO Returns & Exchanges

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Synctrack

Built by ReturnGO

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