had an excellent experience with Ben's support and the Syntrack Return app! From the moment I reached out with my issue, the response was incredibly fast, and Ben was both professional and helpful. He quickly understood my concern and guided me through the resolution process with clear and concise instructions. Thanks to his prompt assistance and the efficiency of the Syntrack Return app, my issue was resolved in no time.

Good app and very efficient help with the live chat provided. Ben and Lynn both have been very helpful !

I am very much satisfied with the user friendly development of this App and on top of that Customer service support that I get is excellent very prompt and very timely support..

thanks so Samuel, i did not knew about this tool also Samuel explained it quite well, and i'm convinced that i am in need for this tool and it will make it alot easier

Great app for managing returns! Extensive configuration options, ability to connect several stores is something we were looking for. Additionally, great support. Thank you Tracy for your help :D

We are in the phase of trial and testing, but the support from the team is incredible. Very helpful and quick answers to resolve our questions and problems. They have even released a few features what we requested.

Very good app, I can only recommend. The support is also extremely helpful and they do everything they can to make it the best for your case.

Best app ever for return and exchange management, it saved out lot of time, I recommend this app for return and exchange process

Best returns and exchanges app I've found!.. and I've tried several. Easy to use platform that has ton's of options to control your return process and workflow however you want - including complex workflows where you can allow exchanges for certain items and/or return reasons and not allow exchanges for other items and/or return reasons.. or only allow refunds for certain items, etc. Although the app is great, what makes it the BEST is their customer service and development team. When I asked them if their app could do something that it couldn't do, they didn't just dismiss me and say "no, our app can't do that... tough luck", like other return apps said to me. Instead, they said "that's a good idea! Our app currently doesn't have that capability, but we'll get our development team on it!". Then, about a month later, they released a massive update that does everything I asked for with a simple and intuitive interface. If you want a great return and exchanges app with a stellar customer service and development team that cares about your needs and works to make the app function exactly as you need it to, THIS IS YOUR APP!

Sehr hilfreiches Tool zur Abwicklung von Retouren und Umtäuschen! Alles kann an einem Ort gemacht werden - Ersatzartikel wählen, Begründungen für Rückgabe, Rückerstattungen... - und der Kunde wird über die laufenden Schritte stets per Mail informiert. We love it ❤️ Und der Support ist phantastisch! Schnell, hilfsbereit und sehr kompetent!!