Synctrack Returns & Exchanges

Develop by Synctrack

Free App

Streamline returns & exchanges, refunds and return labels

Shopify integration

Branded return portal

Custom return solutions

Timely notifications

Return shipping labels

Auto refunds

Video uploading

Auto request approval

About Synctrack Returns & Exchanges

Launched Mar 13, 2023

Built by Synctrack

Email :

[email protected]

Address

18/11 Thai Ha, Ha Noi, 70000, VN

Website Support Portal Privacy policy Tutorial FAQ Document

Related Categories

Description

Make returns and exchanges to reduce costs. Faster returns, retain customers and recapture revenue

Synctrack Returns and Exchanges (Returns Drive) ensures hassle-free returns and exchanges with a branded return portal, auto refund, and timely notifications to you and your customers. Synctrack offers auto refunds via store credit, gift cards, and auto approval of returns and exchanges. Simplify returns and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. Synctrack is the only app that offers video uploading for returns and exchanges.

Seamlessly integrates with Shopify auto-sync loop returns status to Shopify.
Branded return portal & Automated notification to keep customer updated.
Refund to store credit, gift card, discount code or original payment method.
Automatically approve return & exchange requests, refunds and restocks
Integration with Shippo, Easypost, Fedex,... to create return shipping labels

Pros

Generous free plan allowing full utilization of the app's features without financial burden
Exceptional customer support team, praised for their quick responses and dedication to helping users
Seamlessly integrates with Shopify while auto-syncing return status to the platform
Branded return portal and automated notifications to keep customers updated
Auto refunds via store credit, gift cards, and auto approval of returns and exchanges
Simplification of returns and exchanges management with customization options to encourage exchanges and save lost sales
Exclusive feature of video uploading for returns and exchanges
Integration with Shippo, Easypost, FedEx, and other services to create return shipping labels
Multiple users noted the app as easy to set up and customize
Receptive and open to user feedback and suggestions for improvements
Reliability and ease of use confirmed by multiple users

Cons

Rating And Reviews

Bonjour Weekend Wear

Sep 10, 2024 on Shopify

Excellent app, great customer service!!

Friendy Deals

Sep 08, 2024 on Shopify

Good Service by Synctrack: Returns & Exchanges. Vicky Helped me alout by App Enhance and Activation Procedure. Thanks to Vicky and Synctrack

Window Shopping

Sep 01, 2024 on Shopify

Been using this app for almost a year now, I would recommend for you to use it for your business. I love their live chat, Very fast.

Libertee

Aug 27, 2024 on Shopify

this app is like lauda

Raleaves Natural Relief

Aug 23, 2024 on Shopify

great support

inD aquatics

Aug 20, 2024 on Shopify

Great customer service! Great user experience!

N Square

Aug 13, 2024 on Shopify

Very good costumer care service and application

VEITA Jewelry

Aug 12, 2024 on Shopify

Very helpful and prompt customer service. I appreciate it very much!

ECHOINE

Aug 06, 2024 on Shopify

I couldn't be happier with my experience. From the moment I started, I found it incredibly easy to use. The user interface is intuitive and visually appealing, making navigation a breeze. What really stands out is how seamlessly it integrates with my store. Every feature works perfectly, helping to streamline my operations and enhance the overall customer experience. The app offers a range of functionalities that have proven invaluable, saving me time and effort on a daily basis.

Rosely & Ruth