Really nice app and great support & development team! We had a few minor customizations we wanted to tailor the tool to our business, and the team responded quickly and effectively. Now, we’re using Synctrack to handle a higher volume of returns and exchanges, and it’s working perfectly.

The team especially Kaylee and the developers she work along side with have provided outstanding support, far better than what I’ve experienced with many other apps. They’ve impressed me with their willingness to customise features to suit our needs, including hiding prices, adjusting text, and modifying buttons. I also appreciated that many features could be controlled and edited on our end without always needing to reach out to support unlike other apps where even the smallest changes require contacting the team. The only reason we’re no longer using Synctrack is due to changes in our internal return and exchange processes, it has nothing to do with the app itself. I highly recommend Synctrack to any business looking for a reliable and flexible returns portal.

had an excellent experience with Ben's support and the Syntrack Return app! From the moment I reached out with my issue, the response was incredibly fast, and Ben was both professional and helpful. He quickly understood my concern and guided me through the resolution process with clear and concise instructions. Thanks to his prompt assistance and the efficiency of the Syntrack Return app, my issue was resolved in no time.

Good app and very efficient help with the live chat provided. Ben and Lynn both have been very helpful !

I am very much satisfied with the user friendly development of this App and on top of that Customer service support that I get is excellent very prompt and very timely support..

thanks so Samuel, i did not knew about this tool also Samuel explained it quite well, and i'm convinced that i am in need for this tool and it will make it alot easier

Great app for managing returns! Extensive configuration options, ability to connect several stores is something we were looking for. Additionally, great support. Thank you Tracy for your help :D

We are in the phase of trial and testing, but the support from the team is incredible. Very helpful and quick answers to resolve our questions and problems. They have even released a few features what we requested.

Very good app, I can only recommend. The support is also extremely helpful and they do everything they can to make it the best for your case.

Best app ever for return and exchange management, it saved out lot of time, I recommend this app for return and exchange process