Best app ever for return and exchange management, it saved out lot of time, I recommend this app for return and exchange process

Best returns and exchanges app I've found!.. and I've tried several. Easy to use platform that has ton's of options to control your return process and workflow however you want - including complex workflows where you can allow exchanges for certain items and/or return reasons and not allow exchanges for other items and/or return reasons.. or only allow refunds for certain items, etc. Although the app is great, what makes it the BEST is their customer service and development team. When I asked them if their app could do something that it couldn't do, they didn't just dismiss me and say "no, our app can't do that... tough luck", like other return apps said to me. Instead, they said "that's a good idea! Our app currently doesn't have that capability, but we'll get our development team on it!". Then, about a month later, they released a massive update that does everything I asked for with a simple and intuitive interface. If you want a great return and exchanges app with a stellar customer service and development team that cares about your needs and works to make the app function exactly as you need it to, THIS IS YOUR APP!

Sehr hilfreiches Tool zur Abwicklung von Retouren und Umtäuschen! Alles kann an einem Ort gemacht werden - Ersatzartikel wählen, Begründungen für Rückgabe, Rückerstattungen... - und der Kunde wird über die laufenden Schritte stets per Mail informiert. We love it ❤️ Und der Support ist phantastisch! Schnell, hilfsbereit und sehr kompetent!!

The whole team has been great to work with. I spent some time with the dev team and they implemented a bunch of changes that I requested. They system works great for us and the support team is spot on. Keep up the good work!

Samuel provided exceptional service and went above and beyond to assist us with the Synctrack app. His guidance made the setup process smooth and efficient. Highly recommend this app for its great support and ease of use!

Synctrack has made managing returns so easy for my Shopify store. Huge thanks to Tracy for her valuable help during the setup! I highly recommend this app!

Synctrack has revolutionized our returns process with its user-friendly portal and automatic refund options. The standout feature has been the customer support, especially from Vincent, who provided exceptional guidance and quick responses. Highly recommend for any e-commerce store aiming to streamline their returns!

works really well and great customer support! for the price you pay, it's definitely an amazing option.

Hana guided me through the entire process of setting up this app. Thank you for your support! Very customer-friendly.

App works really well with Shopify, its really easy to install and navigate. The only flaw, and the reason we moved away from the App for our returns, is that we could not as a UK company link it to any couriers, even though we were told that we could. If this changes, we will be back using the App in no time, as the features are great.

do not install this app. its not working properly at all. Executives dont have enough knowledge to solve store owners problem, technical things given in this app is not working at all.

I had trouble changing subdomains for my business, but the support I received from Niel was outstanding! Highly recommend their expertise and help!"

The app is easy to use and very smooth, with many customization options. The customer service is perfect! I had several interactions with Vicky, who was both very responsive and friendly. She was able to quickly assist me when I had questions. I highly recommend!

Good Service by Synctrack: Returns & Exchanges. Vicky Helped me alout by App Enhance and Activation Procedure. Thanks to Vicky and Synctrack

Been using this app for almost a year now, I would recommend for you to use it for your business. I love their live chat, Very fast.