Shopify Return portal apps 2025

Parcel Panel Returns &Exchange

$20-$59 / Month

9.7

572 Reviews

Returns and exchanges, Return labels, Return policy, Refunds Show more

ParcelPanel Returns & Exchange by Channelwill is designed to streamline the returns process, transforming potential customer disappointments into new opportunities. This app provides a self-service return center, allowing customers to easily manage their returns with real-time email notifications for status updates and detailed shipping instructions. With the ability to generate return labels for international shipments, businesses can effortlessly manage returns and exchanges. Customizable return solutions encourage customers to opt for exchanges, helping to minimize lost sales. ParcelPanel empowers businesses to create a branded return experience through a dedicated return portal and personalized email notifications. It also offers various refund options, such as store credit and gift cards, and minimizes fraud with smart eligibility rules. Seamless integration with platforms like Sendcloud, Shippo, DHL, Shipstation, and FedEx, as well as QR code scan returns, ensures efficient returns management, while automated syncing with Shopify keeps everything up-to-date.

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Real-time updates

Shopify integration

Self-service returns

Customized refunds

Custom return solutions

Branded return experience

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eCommerce Returns Management

$29-$49 / Month

7.8

8 Reviews

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Unlock an exceptional returns experience Show more

The eCommerce Returns Management app simplifies the return process for both customers and businesses. By logging into a white-label return portal that mirrors your Shopify site, customers can effortlessly select replacement items or opt for store credit refunds. They have the flexibility to choose between home pickup or dropping off their returns at nearby courier offices. Businesses benefit from automatic return notifications and access to detailed analytics via the ReturnKey dashboard. The app also features automatic exchange order creation, ensuring that customers receive their desired size and color. Integrated shipping services streamline the return logistics, while customizable return logic enhances efficiency based on your specific policies. With advanced analytics, gain deeper insights into customer preferences and behaviors, ultimately boosting satisfaction and operational efficiency.

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Advanced analytics

Analytics dashboard

Automatic notifications

Integrated shipping

White-label portal

Store credit refunds

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Synctrack: Returns & Exchanges

$6.99-$25.99 / Month

8.1

134 Reviews

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Streamline returns & exchanges, refunds and return labels Show more

Synctrack Returns & Exchanges (Returns Drive) is a comprehensive app designed to streamline the return and exchange process for online stores. With its branded return portal, businesses can enhance the customer experience by offering organized and hassle-free solutions. The app provides auto refunds through store credit, gift cards, and discount codes, and facilitates the automatic approval of returns and exchanges to ensure efficiency. Unique features such as video uploading allow customers to explain their return requests further, minimizing misunderstandings and improving processing accuracy. Seamlessly integrating with Shopify, the app keeps both businesses and customers updated with timely notifications and return status syncs. Additionally, Synctrack collaborates with major shipping partners like Shippo, Easypost, and FedEx to generate return shipping labels, making logistics management smooth and resourceful. This app empowers businesses to customize their return policies effectively, encouraging exchanges and retaining sales that could otherwise be lost.

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Shopify integration

Branded return portal

Custom return solutions

Timely notifications

Return shipping labels

Auto refunds

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EcoReturns: AI Powered Returns

$19-$89 / Month

7.8

95 Reviews

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Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.

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Fraud prevention

Api integrations

Shipping labels

Automate returns

Automation rules

Post-purchase experience

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Order Returns | easyReturns

$9-$79 / Month

7.6

48 Reviews

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Simplifies your Order Returns, for you and your Customers! Show more

Order Returns | easyReturns is a powerful app designed to enhance Shopify's native return capabilities, making the return process seamless for your business. The app features a customizable returns portal, accessible through your shop domain, allowing you to maintain a consistent brand identity while providing detailed return information to customers. With automation options, the app simplifies return requests by generating return labels and slips, particularly beneficial for merchants in Germany, Austria, and Switzerland. It supports various workflows such as exchanges, vouchers, or refunds, giving you flexibility in handling returns. You can also produce return labels from top carriers like DHL, GLS, and DPD, tailored to specific rules like the value of goods. Furthermore, the app allows you to store personalized return reasons and refund methods, ensuring a customer-friendly experience.

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Automated return labels

Workflow customization

Custom returns portal

Return label creation

Own return reasons

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Magic: Exchanges and Returns

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Return portal that drives exchange / store credit over refunds Show more

Magic: Exchanges and Returns is a cutting-edge app designed to optimize the returns process for businesses, enhancing customer satisfaction while easing the workload on customer service teams. By encouraging exchanges or store credit over traditional refunds, Magic helps transform potential lost sales into opportunities for customer engagement and loyalty. Customers can seamlessly purchase new items during the return procedure, promoting repeat business and strengthening brand interaction. With user-friendly features like clear instructions, real-time tracking, and customizable return reasons, businesses can gain valuable insights into customer preferences and needs. The app also includes a virtual inspection feature, allowing businesses to assess items before they reach the warehouse. Furthermore, Magic integrates with a wide range of WMS and CRM tools, ensuring a streamlined and efficient returns management process that aligns with existing business operations.

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Store credit options

Real-time tracking

Custom return reasons

Encourage exchanges

Purchase during returns

Virtual inspection

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Return Helper: Return Centre

7.8

11 Reviews

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Automated returns & generate labels through a branded portal Show more

Return Helper: Return Centre offers a sophisticated return management solution, expertly crafted to simplify and enhance the return processes and aftermarket efforts for retailers worldwide. It is especially suited for cross-border merchants, providing smooth integration with over 15 international warehouses located in countries such as the U.S., Canada, U.K., and Japan, among others. The platform extends its capabilities through partnerships with 30 international shipping carriers, ensuring efficient logistics management. Users can tailor their returns portal, customizing elements like logos, colors, and return reasons, for a personalized customer experience. Return Helper also provides smart automation solutions, including automatic shipping label generation and the implementation of rules for specific return scenarios, like return windows and non-returnable products. In addition, retailers can engage their global clientele effectively by sending multilingual email updates at every return process stage, complemented by local return collection services in 15 countries.

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Automated returns

Smart return rules

Carrier integrations

Branded portal

Return label generation

Multi-language emails

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Magic: Exchanges and Returns

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Return portal that drives exchange / store credit over refunds Show more

Magic: Exchanges and Returns is a cutting-edge app designed to optimize the returns process for businesses, enhancing customer satisfaction while easing the workload on customer service teams. By encouraging exchanges or store credit over traditional refunds, Magic helps transform potential lost sales into opportunities for customer engagement and loyalty. Customers can seamlessly purchase new items during the return procedure, promoting repeat business and strengthening brand interaction. With user-friendly features like clear instructions, real-time tracking, and customizable return reasons, businesses can gain valuable insights into customer preferences and needs. The app also includes a virtual inspection feature, allowing businesses to assess items before they reach the warehouse. Furthermore, Magic integrates with a wide range of WMS and CRM tools, ensuring a streamlined and efficient returns management process that aligns with existing business operations.

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Store credit options

Real-time tracking

Custom return reasons

Encourage exchanges

Purchase during returns

Virtual inspection

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Return Prime: Return → Revenue

$9.99-$149.99 / Month

8.7

758 Reviews

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Make revenue through returns, send automated labels & refund Show more

Return Prime: Exchange & Refund is a comprehensive solution for managing returns, exchanges, and refunds all in one place. This app streamlines the return process by allowing you to send return labels, facilitate in-store returns, and offer refunds via store credits, making the experience more efficient for both retailers and customers. With seamless integration of your preferred logistics and Warehouse Management System (WMS), Return Prime ensures a smooth and automated return operation. Transitioning from another returns app is hassle-free, positioning Return Prime as a forward-thinking choice for businesses. The app offers a customizable, customer-friendly return portal along with automated features like return label generation and replacement order creation on Shopify. Additionally, it supports multiple refund methods, including refunds to cards or gift cards, and promotes store credit incentives. With the ability to connect with over 30 apps and the option for custom integrations through API and webhooks, Return Prime is a versatile tool for modern retail businesses.

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Automated return labels

In-store returns

Refund alternatives

Logistics integration

Seamless migration

Customizable portal

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ReturnX | Auto Return Exchange

$39-$169 / Month

7.9

16 Reviews

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Easy return, exchange, refund, store credit, gift card & label Show more

ReturnX is an innovative app designed to streamline the return and exchange process for eCommerce businesses, particularly on Shopify. This powerful tool automates return labels and offers a self-service portal, making it easier than ever for customers to handle returns and exchanges. By integrating with major logistics partners like DHL, DPD, Royal Mail, UPS, and USPS, ReturnX ensures smooth logistics management, saving valuable time for businesses. It enhances customer loyalty by providing flexible refund options such as gift cards, and employs AI analytics to analyze return requests, images, and comments for actionable insights. With a custom rules engine, businesses can enforce their unique return and refund policies effortlessly. Overall, ReturnX not only simplifies return management but also helps recover revenue, making it an essential asset for modern eCommerce retailers.

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Automated return labels

Self-serve options

Custom branded portal

Refund via gift card

Major logistics integration

Actionable return insights

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Keepoala: Returns & rewards

$1 / Month

7.8

3 Reviews

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Return reducing loyalty program. Return portal & dashboard. Show more

Keepoala: Returns & Rewards is an innovative app designed to enhance customer loyalty and retention for online shops by reducing the volume of product returns. This multi-brand loyalty program incentivizes customers to retain their orders by awarding points for keeping the items. These points can then be redeemed for vouchers within the shop, thereby fostering customer satisfaction and encouraging brand loyalty. The app seamlessly integrates with Shopify, allowing retailers to manage returns efficiently through a whitelabel return portal. By encouraging shoppers to keep 9 out of 10 orders, Keepoala not only opens up new channels for customer acquisition but also helps in maintaining revenue and boosting Net Promoter Scores (NPS). Additionally, the built-in dashboard aids businesses in identifying their most profitable customer groups and understanding the reasons behind returns for better strategic planning.

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Store credit rewards

Coupons and discounts

Shopify integration

Custom loyalty programs

Multi-brand loyalty program

Points for non-returns

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FlexReturn Return Center

$6.99-$69.99 / Month

6.9

28 Reviews

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Smart order return app to automate and manage customer returns Show more

FlexReturn Return Center revolutionizes the return process, ensuring a seamless and efficient experience for both businesses and their customers. With its intuitive platform, retailers can establish intelligent return rules that cater to individual customer preferences, enhancing satisfaction and encouraging repeat business. The app’s robust admin backend significantly reduces the time and effort required in managing returns, thanks to features like automatic return approvals and shipping label generation. FlexReturn also boasts a visually appealing and customizable return page that supports 12 languages, accommodating a global customer base. Automated notifications keep customers informed at every step of the return process, fostering transparency and trust. The smart rules system provides customers with optimal return options and the ability to select different product variants or upload proof photos, ensuring a comprehensive return experience. By automating complex tasks such as restocking and return approval, FlexReturn streamlines operations and promotes efficiency in handling returns.

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Email notifications

Smart return rules

Shipping label generation

Fast return process

Automatic approval

Admin backend streamlining

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Accu Easy Return

$15-$50 / Month

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Manage Order Returns Show more

Accu Easy Return is an innovative app designed to streamline and enhance the returns process for businesses and their customers. It features customizable event-based email notifications, ensuring customers are promptly informed about their return status. The app utilizes secure OTP-based email verification to authenticate return requests, adding an extra layer of security. Key features include comprehensive returns management, tracking timelines for returns, and proactive return updates to minimize customer inquiries. Accu Easy Return prioritizes data protection and adheres to GDPR compliance, safeguarding customer information. With a focus on providing excellent support, the app is always ready to assist users with any questions or concerns they might have. By automating returns, businesses can offer a seamless return experience, ultimately improving customer satisfaction and reducing operational effort.

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Returns management

Data protection

Email notification

Otp validation

Track return timeline

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Zon Customer Accounts & Return

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Drive sales and customer interaction using a customer portal Show more

Zon Customer Accounts & Return is a dynamic app designed to transform mundane customer accounts into engaging, branded portals that enhance customer lifetime value and drive repeat sales. The app offers extensive customization options, allowing you to personalize the aesthetics, create custom navigation, and incorporate unique content and pages to craft an account experience that aligns with your brand identity. By integrating with your existing Shopify apps and a variety of additional features, Zon empowers you to expand functionality effortlessly. Key features include a captivating wishlist feature to encourage future purchases, comprehensive order history and re-order capabilities, and essential elements like a Contact-us button and Recently viewed items. The app ensures customers have clear and easy access to their vital account, order, and shop information, helping establish a distinctive presence for your business. With Zon, you can provide an improved, functional account page experience that not only meets customers' needs but also actively contributes to your revenue growth.

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Wishlist feature

ReturnGO Returns & Exchanges

$23-$417 / Month

8

298 Reviews

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Manage Returns, Exchanges, Refunds, Return Labels & Credits Show more

ReturnGO Returns & Exchanges is an innovative platform designed to streamline and simplify the returns and exchanges process for businesses. With its exchange-first approach, the app offers a seamless experience through an AI-powered return portal that facilitates one-click exchanges. Users can customize return and exchange policy rules, eligibility conditions, and resolutions to automate their RMA processes and email notifications, enhancing efficiency. The platform also provides comprehensive order tracking and notifications, ensuring a complete end-to-end post-purchase experience. Additional features include managing product and variant exchanges, gift returns, order cancellations, and store credits, along with flexible return reasons and the ability to upload images and videos. Automation rules, such as auto-exchange and auto-refund, further enhance the ease of returns, while automatically generated pre-paid return shipping labels assist in hassle-free tracking. Integrations with various shipping carriers, 3PLs, ERPs, helpdesks, and APIs ensure ReturnGO seamlessly fits into existing workflows.

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Store credit options

Order tracking

One-click exchanges

Carrier integrations

Automated return portal

Policy rule customization

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ClickPost Returns Plus

$49-$199 / Month

7.8

6 Reviews

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Returns centre for Return management, Return tracking, Refunds Show more

ClickPost Returns Plus is a seamless solution designed to improve the post-purchase experience by offering easy and efficient returns management. This app enables businesses to build brand loyalty by turning customer returns into repurchase opportunities, thus ensuring customer satisfaction. One of its key features is the centralized management of all return requests, allowing for streamlined updates and efficient handling. Users can easily set up their own return policies, eligibility criteria, and reasons for returns, all within a setup time of under 30 minutes. The app includes a user-friendly self-serve return portal for customers, a management dashboard, and automated email updates throughout the return process to keep customers informed. It also provides comprehensive reports to help businesses make informed decisions about returns and features multi-language support to cater to a diverse customer base. With ClickPost Returns Plus, both businesses and customers can enjoy a hassle-free and transparent returns experience.

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Multi-language support

Automated email updates

Custom return policies

Comprehensive reports

Self-serve return portal

Returns management dashboard

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Unified Order Return

$19.99 / Month

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Making return and exchange smooth for customers. Show more

Unified Order Return is an innovative app designed to transform the returns process into a seamless, customer-friendly experience. The app empowers customers by allowing them to effortlessly view their order history and initiate returns tailored to the preferences of their merchant, thereby enhancing the likelihood of them shopping again. Its intuitive backend system revolutionizes return management by automating approvals and generating shipping labels, thus saving valuable time for your team. Additionally, the app offers a comprehensive dashboard for tracking and managing return requests, ensuring that every return is processed efficiently and effectively. By streamlining these processes, Unified Order Return not only benefits merchants by reducing operational hassle but also boosts customer satisfaction through a fast and hassle-free return experience.

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Streamlined management

Shipping label generation

Fast return process

Order history viewing

Initiate return process

Automatic approval

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Flits: Customer Account

$4.99-$29.99 / Month

7.8

617 Reviews

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Profile, order history, reorders & more in a functional portal Show more

Flits: Customer Account app revolutionizes your customer account page by seamlessly integrating essential data like user profiles, comprehensive order history with images, recently viewed items, and delivery addresses. With the Re-order button, customers can effortlessly repeat past purchases, while the Contact Us button facilitates easy communication with merchants. For those seeking an enhanced experience, optional premium tools include social login for one-click access, a wishlist feature to save products for future consideration, and a robust Store Credit program to reward loyal customers. Additionally, the advanced order history allows users to filter and sort their past orders with ease. Personalize your page to align with your brand identity and provide a customer-centric interface that boosts engagement and satisfaction.

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Store credit rewards

Reorder functionality

Profile customization

Order history logging

BSS: B2B Portal, Quote, Net 30

$25-$50 / Month

7.7

120 Reviews

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Add B2B portal to quick order, quote, net terms for your store Show more

BSS: B2B Portal, Quote, Net 30 is a robust Shopify app designed to enhance the efficiency of B2B transactions. It streamlines bulk ordering and quote management, providing a seamless experience through an intuitive customer portal. The app features a quick order function that accelerates purchasing, significantly improving the user experience for businesses. Flexible net terms allow for payments to be made within a specified time frame, catering to various financial needs. Personalized interactions are facilitated through the app’s sales rep feature, fostering stronger business relationships. Additionally, the app supports the creation and management of company accounts, allowing admins to oversee sub-users. Enhanced features such as re-order options, multiple variant orders, and bundle kits further optimize the B2B sales process.

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Quick order

Quote management

Net terms integration

Customer portal

Sales rep personalization

Bulk ordering

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Code Returns & Exchanges

$50-$300 / Month

7.8

2 Reviews

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Branded self-service Returns & Exchanges portal Show more

Code Returns & Exchanges is an innovative app designed specifically for Shopify merchants, aimed at transforming traditional returns into potential revenue-boosting exchanges. By offering a seamless self-service branded portal, customers can easily manage exchanges, even for different products, elevating their shopping experience. On the backend, the app provides your team with a straightforward yet powerful dashboard within the Shopify Admin, simplifying the management of all returns and exchange processes. As a Shopify Plus Partner, the app blends advanced features with a user-friendly interface, ensuring it’s accessible at an attractive price point. Its plug-and-play nature allows for quick installation, ensuring your business can benefit from increased exchanges and reduced refunds in no time. Transitioning returns into exchanges has never been easier, offering a comprehensive solution that enhances customer satisfaction and boosts your bottom line.

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Product exchanges

Simple dashboard

Plug-and-play

Self-service portal

Boosts revenue

More exchanges

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Shopify Return portal apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 6 Apps

Parcel Panel Returns &Exchange

eCommerce Returns Management

Synctrack: Returns & Exchanges

EcoReturns: AI Powered Returns

Order Returns | easyReturns

Magic: Exchanges and Returns

Return Helper: Return Centre

Magic: Exchanges and Returns

Return Prime: Return → Revenue

ReturnX | Auto Return Exchange

Keepoala: Returns & rewards

FlexReturn Return Center

Accu Easy Return

Zon Customer Accounts & Return

ReturnGO Returns & Exchanges

ClickPost Returns Plus

Unified Order Return

Flits: Customer Account

BSS: B2B Portal, Quote, Net 30

Code Returns & Exchanges