7.6
Order Returns | easyReturns logo

Order Returns | easyReturns

Develop by 247APPS

$9-$79

/ Month
  • Built for Shopify
  • 15 Days Free Trial

    Simplifies your Order Returns, for you and your Customers!

    Automated return labels
    Workflow customization
    Custom returns portal
    Return label creation
    Own return reasons
    48 Reviews
    7.6

    About Order Returns | easyReturns

    Built by 247APPS

    Email :

    [email protected]

    Address

    In der Goldgrube 28, Koblenz, 56073, DE

    Website Privacy policy Tutorial FAQ Document

    Description

    Simplifies your returns, for you and your customers!

    Picks up where Shopify's native return capabilities ends. In addition, you have the option of using the app's returns portal, which can be accessed under your shop domain. Customize the returns portal with your corporate identity and share additional information for your customers. The automation options and the creation of return labels and return slips simplify your return requests. It's worth taking a look at the app! (Label creation only works for merchants from germany, austria or swiss)

    Picks up where Shopify's native return capabilities ends. In addition, you have the option of using the app's returns portal, which can be accessed under your shop domain. Customize the returns portal with your corporate identity and share additional information for your customers. The automation options and the creation of return labels and return slips simplify your return requests. It's worth taking a look at the app! (Label creation only works for merchants from germany, austria or swiss) more
    • Workflows for the return options: exchange, voucher or refund.
    • Creation of DHL, GLS or DPD return labels and return slips.
    • Automatic creation of return labels based on rules like the value of the goods.
    • Customizable public returns portal located under your shop-domain.
    • Store your own return reasons and refund methods.

    Pros

    • Picks up where Shopify's native return capabilities end
    • Provides a customizable returns portal under your shop domain
    • Portal can be customized with your corporate identity and additional information for customers
    • Automation options for return requests
    • Creation of return labels and return slips (limited to Germany, Austria, and Switzerland)
    • Supports workflows for returns, exchanges, vouchers, and refunds
    • Creation of DHL, GLS, or DPD return labels
    • Automatic creation of return labels based on rules like the value of the goods
    • Allows customization of return reasons and refund methods

    Cons

    • Label creation is limited to merchants from Germany, Austria, or Switzerland
    • Support issues: Users have reported slow or no responses from customer support
    • App may not function correctly in some scenarios, such as incorrect return label distribution
    • Users reported bugs and lack of effective bug fixes
    • Overall dissatisfaction with app performance from some users

    Rating And Reviews

    Altrosa Vintage

    Nov 10, 2024  on Shopify

    Macht was es soll! Top Ganz toller Support auch.

    Villa Wohnzauber

    Nov 09, 2024  on Shopify

    Efi

    Nov 05, 2024  on Shopify

    Genial!!!!Einfach Genial!!!

    OrganicSecret

    Sep 23, 2024  on Shopify

    Super einfach zu nutzen und schneller Support!

    ENMALUX©

    Jul 29, 2024  on Shopify

    Sehr Kreativ und zu gebrauchen

    Amazing Mall

    Jul 25, 2024  on Shopify

    Die App Hilft sehr seine Retouren schnell, problemlos und professionell abzuwickeln. Die Einrichtung, Einstellungen der App sind sehr gut anhand von Videos erklärt und wenn man dann doch Probleme hat, ist die Unterstützung einfach TOP um sein Anliegen zu lösen. Ich kann die App zu 100% weiterempfehlen. Und vielen Dank auf diesem Wegen für die Unterstützung.

    BananaPaw

    Jul 25, 2024  on Shopify

    Super bedienbarkeit und sehr übersichtlich. Support ist auch überragend schnell. 100% zu empfehlen.

    KOFFER-PLUS.COM

    Jul 11, 2024  on Shopify

    Macht das was es soll, einfach einzurichten! TOP!

    meinoutletshop

    Jul 09, 2024  on Shopify

    creamyfabrics

    Jul 01, 2024  on Shopify

    Show more reviews

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