Shopify Order returns apps 2025

Order Returns | easyReturns

$9-$79 / Month

7

62 Reviews

Simplifies your Order Returns, for you and your Customers! Show more

Order Returns | easyReturns is a powerful app designed to enhance Shopify's native return capabilities, making the return process seamless for your business. The app features a customizable returns portal, accessible through your shop domain, allowing you to maintain a consistent brand identity while providing detailed return information to customers. With automation options, the app simplifies return requests by generating return labels and slips, particularly beneficial for merchants in Germany, Austria, and Switzerland. It supports various workflows such as exchanges, vouchers, or refunds, giving you flexibility in handling returns. You can also produce return labels from top carriers like DHL, GLS, and DPD, tailored to specific rules like the value of goods. Furthermore, the app allows you to store personalized return reasons and refund methods, ensuring a customer-friendly experience.

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Automated return labels

Workflow customization

Custom returns portal

Return label creation

Own return reasons

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Cart Pencil

$4.99 / Month

9.1

35 Reviews

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No Edit Orders anymore - Edit Variants directly from Cart page Show more

Cart Pencil is a seamless addition to your website, designed to enhance shopping efficiency and customer satisfaction by enabling edit cart functionality directly on the cart page. With Cart Pencil, customers can effortlessly edit or change product variants without navigating away from the cart, streamlining the order completion process. This functionality is a game-changer for reducing cart abandonment rates and minimizing order returns, contributing to a better overall shopping experience. Moreover, Cart Pencil's capabilities extend to Ajax carts, ensuring smooth and dynamic cart interactions. Customize the appearance of the edit cart page to seamlessly blend with your website's theme by adjusting fonts, colors, and more. Additionally, Cart Pencil supports multilingual sites, allowing you to tailor text options to suit diverse customer bases.

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Customizable appearance

Ajax cart support

Edit variants

Direct cart editing

Multi-language text

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Navidium Returns & Exchanges

$3.99 / Month

9.1

5 Reviews

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Automate returns or exchanges and upsell free returns. Show more

Navidium Returns & Exchanges is a comprehensive solution designed to streamline the returns and exchange process for e-commerce businesses. It provides a fully automated, rule-based portal that allows customers to redo their orders instantly, minimizing the hassle of handling replacement orders and warranties. With features such as instant replacements, return label printing, and routing shipping insurance claims directly to your internal portal, Navidium drastically reduces customer service requests. The app encourages upselling through free returns and exchanges while offering store credit incentives to boost your revenue. Additionally, businesses can leverage its upsell widget to control and reduce shipping label costs. Navidium ensures there are no contracts, hidden fees, or gated features, allowing you to keep all the widget revenue. Enhance your operations further with tools to upsell products, manage subscription returns, and gain deep insights from analytics on returns.

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Automated returns portal

Rule-based exchanges

Shipping claims management

Instant order redo

Return label printing

Incentivized store credit

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Returns Plus ‑ Australia Post

(1/5)

1 Reviews

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Offer easy returns, with printer-less returns & dynamic rules. Show more

Returns Plus ‑ Australia Post is an efficient, customizable platform designed to streamline the return process for businesses and their customers. It offers automation features that allow businesses to set specific rules for non-returnable items, return windows, return locations, and approvals, removing the hassle from the return process. Customers benefit from a user-friendly interface, enabling them to initiate returns with just a few clicks and choose from a vast network of drop-off points. For businesses with an Australia Post parcel contract handling over 5,000 return parcels annually, the setup can be completed in two straightforward steps. The platform enhances brand identity by being fully customizable and integrates seamlessly with existing systems to track return intentions. Additionally, Returns Plus supports printer-less returns, making it convenient for customers to return items at post offices or retail partners without needing return labels.

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Order integration

Automate returns

Dynamic rules

Drop-off points

Customisable platform

Printer-less returns

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Final Returns & Order Exchange

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Order returns, refunds and exchanges is now easy and unlimited Show more

Final Returns & Order Exchange is a transformative app designed to streamline the process of handling product returns, exchanges, and refunds for businesses. Recognizing the complexity and time-consuming nature of managing customer returns, this app aims to enhance customer satisfaction and boost operational efficiency for merchants. Final simplifies the return process, making it effortless for customers and businesses alike. It offers seamless item exchanges, reducing friction for users who wish to swap products. The app also enhances communication by providing easy and efficient customer support, ensuring clear and quick interactions. With Final, businesses can expect a more organized and effective approach to managing returns, ultimately improving the overall shopping experience for their customers.

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Effortless returns

Exchange simplified

Simplified communication

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Returbo: Returns & Exchanges

$29-$450 / Month

9.2

66 Reviews

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Automatic returns, exchanges, and complaints! Show more

Returbo is a cutting-edge application designed to streamline the post-purchase experience for Shopify store owners. This powerful tool modernizes how returns, exchanges, and complaints are handled by providing customers with a digital return form for self-registration and generating return shipping slips automatically. Integrated directly into your website, Returbo allows for seamless operation, including automatic tracking and effortless management. The app also enhances communication by keeping customers informed through timely email notifications. Additional features such as the option to attach images and comments ensure a comprehensive approach to resolving customer issues. By facilitating an easy exchange process, Returbo not only boosts sales but also enhances customer satisfaction. Experience the simplicity of handling returns and exchanges on autopilot with Returbo.

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Email notifications

Automatic tracking

Self-registration

Autogenerated slips

Effortless management

Image & comments attachment

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ReturnGO Returns & Exchanges

$23-$297 / Month

8.8

340 Reviews

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Manage Returns, Exchanges, Refunds, Return Labels & Credits Show more

ReturnGO Returns & Exchanges is an innovative platform designed to streamline and simplify the returns and exchanges process for businesses. With its exchange-first approach, the app offers a seamless experience through an AI-powered return portal that facilitates one-click exchanges. Users can customize return and exchange policy rules, eligibility conditions, and resolutions to automate their RMA processes and email notifications, enhancing efficiency. The platform also provides comprehensive order tracking and notifications, ensuring a complete end-to-end post-purchase experience. Additional features include managing product and variant exchanges, gift returns, order cancellations, and store credits, along with flexible return reasons and the ability to upload images and videos. Automation rules, such as auto-exchange and auto-refund, further enhance the ease of returns, while automatically generated pre-paid return shipping labels assist in hassle-free tracking. Integrations with various shipping carriers, 3PLs, ERPs, helpdesks, and APIs ensure ReturnGO seamlessly fits into existing workflows.

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Store credit options

Order tracking

One-click exchanges

Carrier integrations

Automated return portal

Policy rule customization

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ReturnPostage Automate Returns

$7-$99 / Month

8.2

1 Reviews

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Save time with an automated returns process for your store Show more

ReturnPostage Automate Returns is designed to streamline the e-commerce returns process for retailers. This app provides an automated system to generate return labels and emails, making returns management efficient from start to finish. Customers can enjoy a hassle-free experience with a returns widget on your site, allowing them to initiate returns with ease. With ReturnPostage, you can monitor all return requests in real-time through convenient email notifications. The app enhances customer satisfaction by keeping track of returns and ensuring prompt handling. By automating returns and refunds, businesses can save valuable time and resources. Additionally, the app supports seamless integration with various sales platforms, ensuring you stay organized and responsive.

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Email notifications

Generate return labels

Automated returns process

Send return emails

Manage e-commerce returns

Tracking returns

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Postship Returns & Exchanges

8.2

1 Reviews

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Turn Returns to Revenue with Exchanges & Store credits Show more

Postship Returns & Exchanges is a comprehensive app designed to streamline your returns, exchanges, and refunds management in one convenient location. It offers a customer-friendly yet fully customizable portal, allowing businesses to enhance their brand's return experience. The app simplifies logistics by automatically sending return labels and facilitating in-store returns, while also enabling refunds via store credit or discount coupons. Seamlessly integrate with your chosen logistics and WMS for efficient operation, ensuring smooth handling of returns. For Shopify users, Postship Returns automatically creates replacement orders, optimizing the entire returns process. It also features swift order status updates, a beautiful tracking page, and reliable customer notifications to minimize "Where Is My Order" (WISMO) queries. Special features tailored for dropshippers ensure that your business remains efficient and customer-focused.

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Logistics integration

Customizable portal

Custom tracking page

Store credit refunds

Wms integration

Automate process

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Happy Returns

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Simplify returns with 4,000+ locations for easy, immediate refunds. Show more

Happy Returns by PayPal offers a seamless and efficient solution for managing product returns and exchanges. With a network of over 4,000 Return Bar locations, customers can easily return or exchange items without worrying about printing labels or packaging, with immediate refunds available. The app provides merchants using PayPal Checkout a branded portal to automate returns and exchanges, allowing for customization of return reasons, refund methods, and policy rules. It also encourages converting refunds into exchanges by recommending alternatives based on the customer's return reasons and available inventory. For international returns, the app ensures a standardized experience with language localization and flexible shipping options, simplifying the process for both shoppers and customer service teams. Additionally, Happy Returns helps reduce shipping costs by offering competitive shipping rates and a box-free drop-off service at Return Bars in the U.S.

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Automate returns

Reduce shipping costs

Exchange recommendations

Immediate refunds

International returns

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Parcel Panel Returns &Exchange

$20-$239 / Month

9.2

378 Reviews

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Returns and exchanges, Return labels, Return policy, Refunds Show more

ParcelPanel Returns & Exchange by Channelwill is designed to streamline the returns process, transforming potential customer disappointments into new opportunities. This app provides a self-service return center, allowing customers to easily manage their returns with real-time email notifications for status updates and detailed shipping instructions. With the ability to generate return labels for international shipments, businesses can effortlessly manage returns and exchanges. Customizable return solutions encourage customers to opt for exchanges, helping to minimize lost sales. ParcelPanel empowers businesses to create a branded return experience through a dedicated return portal and personalized email notifications. It also offers various refund options, such as store credit and gift cards, and minimizes fraud with smart eligibility rules. Seamless integration with platforms like Sendcloud, Shippo, DHL, Shipstation, and FedEx, as well as QR code scan returns, ensures efficient returns management, while automated syncing with Shopify keeps everything up-to-date.

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Real-time updates

Shopify integration

Self-service returns

Customized refunds

Custom return solutions

Branded return experience

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Refundid Returns & Exchanges

9.1

2 Reviews

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Instant refunds and seamless returns for a happier customer experience. Show more

Refundid is a revolutionary app designed to transform the refund and returns process for businesses and their customers. With Refundid, customers receive instant refunds as soon as they initiate a return, bypassing the prolonged wait times traditionally associated with return processing. The app also supports standard refunds and returns, offering businesses the flexibility to manage customer returns efficiently. Refundid centralizes and streamlines the monitoring and processing of all returns in one convenient location. Its platform benefits include a user-friendly interface and advanced features designed to elevate the customer experience. By choosing Refundid, businesses can enhance customer satisfaction and loyalty through a seamless and risk-free returns process.

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Seamless returns

Instant refunds

Centralized return management

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Order Tracking and Returns by WeSupply

8.2

3 Reviews

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Streamline retail operations with automated order tracking and self-service returns. Show more

Order Tracking and Returns by WeSupply is an innovative post-purchase customer experience automation platform tailored for the retail sector. This powerful tool helps retailers significantly reduce customer support inquiries through its features like pre-purchase delivery prediction, automated shipping tracking, proactive notifications, and a self-service returns process. With integration to over 1000 carriers, WeSupply connects retailers with top-tier last-mile couriers, freight services, and white-glove delivery providers. By enabling self-service returns and providing clear notifications, retailers can boost their operational efficiency by 20% and transform product returns into exchanges or store credit, enhancing profitability by up to 95%. The platform consolidates all data, saving up to 15 hours weekly on support-related tasks and fostering data-driven decisions. Notable outcomes include a 23% reduction in customer service costs, a 66% email notification open rate, a 21% click-through rate, and a 32% increase in customer satisfaction.

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Self-service returns

Delivery notifications

Automated order tracking

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Order Returns | easyReturns

$9-$79 / Month

7

62 Reviews

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Simplifies your Order Returns, for you and your Customers! Show more

Order Returns | easyReturns is a powerful app designed to enhance Shopify's native return capabilities, making the return process seamless for your business. The app features a customizable returns portal, accessible through your shop domain, allowing you to maintain a consistent brand identity while providing detailed return information to customers. With automation options, the app simplifies return requests by generating return labels and slips, particularly beneficial for merchants in Germany, Austria, and Switzerland. It supports various workflows such as exchanges, vouchers, or refunds, giving you flexibility in handling returns. You can also produce return labels from top carriers like DHL, GLS, and DPD, tailored to specific rules like the value of goods. Furthermore, the app allows you to store personalized return reasons and refund methods, ensuring a customer-friendly experience.

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Automated return labels

Workflow customization

Custom returns portal

Return label creation

Own return reasons

Install App

ExchangeIt Returns & Exchange

$9.99-$19.99 / Month

(4.9/5)

88 Reviews

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Boost customer retention with easy returns, refunds & exchange Show more

Exchange It Returns & Exchange is a powerful app designed to simplify the management of returns and exchanges directly within Shopify Admin. With a user-friendly return portal, the app allows businesses to seamlessly process returns, manage refunds, and restock inventory. It integrates efficiently with orders fulfilled by Aftership, ensuring that your order management remains efficient and hassle-free. Exchange It also offers flexible inventory restocking, enabling users to choose products and select specific inventory locations. Additionally, the app streamlines the fulfillment process by allowing users to create exchange orders directly from the orders page. Refunds can be easily customized or automatically calculated based on returned items, and the app supports the autocomplete of customer details while allowing for modifications in shipping arrangements. Empower your business operations with Exchange It, optimizing both return and inventory management without the headache.

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Return management portal

Seamless returns processing

Efficient exchanges handling

Refunds management

Inventory restocking

Order management optimization

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Yanet: Returns and Exchanges

9.1

207 Reviews

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Quick and simple way to manage returns, exchanges and refunds Show more

Yanet: Returns and Exchanges is a versatile app designed to streamline the management of return and exchange requests for store owners. It offers a straightforward and efficient flow-based system, allowing businesses to handle customer requests with ease. Store owners can customize their return and exchange policies, adapting them to different products and situations to best fit their business needs. The app features an embedded public portal on the store's site, enabling customers to easily submit their requests and receive updates via email notifications. Customization options for the portal include text, banner, and color adjustments to align with your store's branding. Whether you're handling simple or complex returns, Yanet ensures a hassle-free experience for both store owners and customers, enhancing overall satisfaction and operational efficiency.

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Email notifications

Customizable portal

Manage returns

Flow-based solution

Policy customization

Embedded public portal

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AfterShip Returns & Exchanges

$11-$239 / Month

9

1,223 Reviews

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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

AfterShip Returns & Exchanges is an intuitive app designed to enhance the returns process, boosting customer satisfaction while optimizing operational efficiency. By offering an automated returns solution, businesses can encourage exchanges over returns, thus recapturing otherwise lost revenue. The app allows you to set automation rules, manage returns, and track insights seamlessly all within one portal, significantly improving efficiency. It helps reduce customer anxiety through branded returns pages and automated email updates, ensuring customers are always informed. The app efficiently manages carriers with regional return routing and carrier data to streamline operations. With features like a self-service returns page and smart return rules, businesses can lower return rates and enhance customer experiences. Additionally, flexible refund and exchange options, coupled with automation features like auto-refund and auto-restock, minimize manual work and further delight customers.

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Flexible refund options

Self-service returns

Smart return rules

Exchange encouragement

Automated email updates

Automated return processes

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Baback ‑ Exchanges & Returns

$129 / Month

8.2

8 Reviews

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All the post-purchase up to the WMS: returns, exchanges, vouch Show more

Baback is a comprehensive app designed specifically for Shopify merchants to streamline the post-purchase experience, focusing on exchanges and returns. This software suite enhances customer satisfaction with a user-friendly interface that simplifies the return process, offering options for exchanges, coupons, or refunds. The app also features a robust logistics interface, ensuring clarity and efficiency in managing returns. Baback seamlessly integrates with all logistics providers, allowing merchants to oversee and control their entire return process effortlessly. Additionally, it offers competitive partner return transport contracts, further optimizing the return management process. Baback empowers merchants to deliver a seamless post-purchase journey, enhancing both customer satisfaction and operational efficiency.

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Automated exchanges management

Automated returns management

End-to-end post-purchase solution

Front-end user interface

Pushes exchanges, coupons, refunds

Complete logistics interface

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WeSupply Returns & Exchanges

$1125-$78 / Month

9.1

11 Reviews

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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

WeSupply Returns & Exchanges is a robust platform designed to transform the often challenging return process into a profitable and customer-centric experience. With self-service returns, efficient management, and condition-based return destinations, it simplifies the return journey while catering to customer needs through bundle and gift returns as well as flexible return policies. The app allows businesses to convert return incidents into potential sales by offering variant and full catalog exchanges along with incentives such as gift cards and bonus credits, encouraging repeat business. It features intelligent systems to prevent return fraud through smart return rules and customer blocklists, ensuring secure transactions. WeSupply streamlines operations, reducing costs and manual effort with instant exchanges and seamless integrations with carriers, 3PLs, and ERPs. This makes it an excellent alternative to existing solutions like Loop Returns and Narvar Returns, positioning it as a leader in return management efficiency.

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Instant exchanges

Self-service returns

Smart return rules

Gift cards

Carrier integrations

Shop now

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ClickPost Returns Plus

$49-$199 / Month

8.2

3 Reviews

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Returns centre for Return management, Return tracking, Refunds Show more

ClickPost Returns Plus is a seamless solution designed to improve the post-purchase experience by offering easy and efficient returns management. This app enables businesses to build brand loyalty by turning customer returns into repurchase opportunities, thus ensuring customer satisfaction. One of its key features is the centralized management of all return requests, allowing for streamlined updates and efficient handling. Users can easily set up their own return policies, eligibility criteria, and reasons for returns, all within a setup time of under 30 minutes. The app includes a user-friendly self-serve return portal for customers, a management dashboard, and automated email updates throughout the return process to keep customers informed. It also provides comprehensive reports to help businesses make informed decisions about returns and features multi-language support to cater to a diverse customer base. With ClickPost Returns Plus, both businesses and customers can enjoy a hassle-free and transparent returns experience.

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Multi-language support

Automated email updates

Custom return policies

Comprehensive reports

Self-serve return portal

Returns management dashboard

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Shopify Order returns apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 2 Apps

Order Returns | easyReturns

Cart Pencil

Navidium Returns & Exchanges

Returns Plus ‑ Australia Post

Final Returns & Order Exchange

Returbo: Returns & Exchanges

ReturnGO Returns & Exchanges

ReturnPostage Automate Returns

Postship Returns & Exchanges

Happy Returns

Parcel Panel Returns &Exchange

Refundid Returns & Exchanges

Order Tracking and Returns by WeSupply

Order Returns | easyReturns

ExchangeIt Returns & Exchange

Yanet: Returns and Exchanges

AfterShip Returns & Exchanges

Baback ‑ Exchanges & Returns

WeSupply Returns & Exchanges

ClickPost Returns Plus