Retain revenue by reducing refunds and encouraging exchanges. Customers can initiate returns, exchanges, or “shop for new” directly from their order page with a fully native return experience. Merchants can set custom discounts to encourage exchanges instead of refunds, creating new purchase opportunities. Manage every return step—approvals, labels, and inspections—from a single dashboard while delivering a smooth post-purchase experience that builds customer loyalty.

• Provide a self-serve customers return portal for your store
• Manage all your returns and exchanges in one merchant dashboard
• Offer exchanges with discounts to retain revenue and reduce refund requests
• Post-purchase experience within your store with no external portal redirects
• Fully customizable return policy, return window, restocking / shipping fees