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Returbo: Returns & Exchanges logo

Returbo: Returns & Exchanges

Develop by Shopify

$1124-$479

/ Month
Free plan available 30 Days Free Trial

Automatic returns, exchanges, and complaints!

Email notifications
Automatic tracking
Self-registration
Autogenerated slips
Effortless management
Image & comments attachment
Simple exchanges

About Returbo: Returns & Exchanges

Launched Jan 25, 2023

Categories

Built by Shopify

Address

Maximilian Volkenborn und Max Merissen GbR, Zur Wassermühle 4, Xanten, 46509, DE

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Introduction Video

Description

Simplify your returns, exchanges, store credit, returns labels with self-registration & more

A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo.

A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo. more
  • Digital Return Form: Have your customer self-register their requests
  • Return Shipping Slip: Autogenerates & sends the slips to your customers for you
  • Email Notifications: Keep your customers in the loop throughout the process
  • Attach Image & Comments: Make it mandatory or optional
  • Exchanges: Make it easy for your customers to exchange their items

Pros

  • Automates returns, exchanges, and complaints processes, reducing manual workload
  • User-friendly interface with self-registration and autogenerated slips features
  • Seamless integration with Shopify, enhancing customer satisfaction
  • Includes digital return form and allows image and comment attachments
  • Email notifications keep customers informed throughout the process
  • Efficient setup and excellent customer service as highlighted by user reviews
  • Supports convenient return methods like QR codes for Postnord, eliminating the need for physical return slips
  • Cost-effective and offers quick integration, as noted by users

Cons

  • Limited language support in reviews may imply language constraints in the app
  • Dependent on Shopify, potentially limiting applicability for non-Shopify users

Top Helpful Reviews

Rino Design Sthlm

Nov 13, 2025  on Shopify

Perfekt APP som minskar arbetsbördan för returer/byten/reklamationer. Enkel för kunderna att kunna sköta sina ärenden. Personalen hos Returbo är väldigt lyhörd på konstruktiva förslag och villiga att se över förslag på nya funktioner. Lägger ni mycket tid på att hantera byten/returer så bör ni testa Returbo, tidsbesparingen det gett oss är kanon att utnyttja till annat.

Snälla Alice

Oct 22, 2025  on Shopify

Mycket hög service och väldigt tillmötesgående. Våra produkter är dock väldigt speciella så alla lösningar finns inte på plats än, men de är i ständig förbättring och vi ser fram emot att ta del av fler uppdateringar så vi kan använda detta smidiga verktyg fullt ut.

Juicy Couture

Oct 17, 2025  on Shopify

Returbo har verkligen förenklat vår returhantering. Att kunden själv kan registrera returen och få retursedeln som QR-kod sparar oss massor av tid! Vi på Juicy Couture Nordic rekommenderar Returbo starkt!

Cozee

Sep 18, 2025  on Shopify

We have recently integrated Returbo in our workflow and can say that it directly became an irreplaceable asset in our workflow. It makes the return process smooth and easy to follow.

maska.se

Sep 17, 2025  on Shopify

Returbo has truly streamlined our returns process for both us and our customers. What used to be manual work is now fully automated, saving us valuable time. Customers receive their shipping labels instantly, making returns faster, easier, and more reliable for everyone.

Happy Golfer

Aug 18, 2025  on Shopify

Vi är väldigt nöjda med Returbo. Smidigt system, enkelt att använda och ger våra kunder en positiv upplevelse vid returer. Supporten har också varit snabb och hjälpsam när vi haft frågor. Rekommenderas varmt!

Linda Fiore

Aug 04, 2025  on Shopify

With Returbo it is so easy to offer a great returns experience to my customers. The process is super easy and the installation was a breeze. So far we have had zero issues with returns which is so important for a small business like ours. The customer service at Returbo is outstanding and I warmly recommend this company to any business of any size.

Less Worries

Jul 23, 2025  on Shopify

Started with Returbo with the focus to make it easier for consumer to do exchanges instead of returning. After having it installed for a month we can see exchanges happening to a greater extent than before Returbo. Mission accomplished! I can highly recommend the app and the dedicated team behind it.

Wingquist

Jul 09, 2025  on Shopify

Returbo har förenklat vårt returflöde. Kunden får en smidig upplevelse och vi sparar tid internt. Appen är lätt att installera. Vi fick dessutom riktigt bra support när vi skulle komma igång – snabbt, hjälpsamt och proffsigt.

Greg Moto

Jul 04, 2025  on Shopify

We can honestly say it’s one of the best apps we’ve implemented. Returbo has simplified our returns process enormously – just a few clicks and it’s done. It’s saved us so much time and allows us to focus on our core business and customers instead of admin.

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