Reversso

Develop by Shopify

Free plan available

Automate your exchanges, return guides, refunds & more

Custom notifications

Risk scoring

Offer exchanges

Self service returns

Automatic return labels

About Reversso

Launched Jul 27, 2022

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Returns center, refunds and exchanges, reverse logistics, returns labels and more.

Returns center integrated to your store, where you'll to offer a self service experience, where customer can request for returns or exchanges for any product. Set-up your own return policy, with your design and custom notifications, so your customer lives the experience as you'd to be. Create your own business rules to authorize and automate any step of the process. From the return request, to return labels and exchanges or refunds.

Self service returns center
Offer exchanges for any product
Custom notifications to keep your customer up to date
Automatically generate return labels
Risk scoring to prevent or reduce fraud

Pros

Integrates seamlessly with store to offer a self-service returns and exchanges experience
Allows customization of return policies, designs, and notifications, providing a tailored experience for customers
Automates multiple steps of the returns process, including return requests, labels, exchanges, and refunds
Facilitates easy product exchanges
Keeps customers informed through custom notifications
Automatically generates return labels, simplifying the process for both the merchant and customer
Includes risk scoring to help prevent or reduce fraud

Cons

The app may require a learning curve for optimal setup and customization
Automated processes might not cover all unique cases, requiring manual intervention occasionally
Custom notifications and policies might need regular updates to stay aligned with business needs
Risk scoring may occasionally flag legitimate returns, requiring further review

Top Helpful Reviews

Soberana

Jan 19, 2023 on Shopify

Estuvimos probando distintas aplicaciones para gestionar los cambios y devoluciones y no pudimos haber elegido una mejor, tiene todo lo que buscábamos. Fácil integración y uso tanto para la tienda como para el cliente, profesional y muy completa. Lejos lo más importante, destacamos lo presente que está el equipo de Reversso para responder dudas y ayudarte en lo que uno necesite. Además, se tienen reuniones y capacitación. La recomendamos 100%, vale totalmente la pena!! Estamos muy felices