Refundid Returns & Exchanges

Develop by Refundid

$199

/ Month

Free plan available

Providing your customers with a faster refund experience

Carrier integration

Real-time reports

Instant refunds

Standard returns

Automated label generation

Returns approval

Policy-based rules

About Refundid Returns & Exchanges

Launched Apr 15, 2021

Built by Refundid

Email :

merchant@refundid.com

Address

435 Bronte Road, Bronte, Sydney, NSW, 2024, AU

Website Privacy policy FAQ

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Description

Returns, exchanges, store credit, tracking, labels & instant refunds that boost repurchases.

Refundid is the all-in-one returns platform. Offer instant or standard refunds and exchanges, plus store credit. Automate labels, integrate with carriers, and access real-time analytics to cut return rates. Streamline operations, gain insights, and deliver a seamless customer experience that drives repurchases.

View all incoming returns made through Refundid
Access reports that display your return data in real-time
Approve or decline returns and restock them back to their original location
Build out rules that match your stores returns policy

Pros

Provides faster refund experience with instant refunds and standard returns
Automates label generation and integrates seamlessly with carriers
Offers insights into return trends for optimizing operations
Enhances customer experience with swift resolution of returns
Real-time access to return data and report generation
Allows customization of the return journey to match individual brand policies
Easy to set up and implement
Positive customer service and support

Top Helpful Reviews

Seafolly Australia

Dec 17, 2025 on Shopify

Refundid's Returns and Exchange platform has streamlined our return operations. We have reduced customer service enquiries in half with instant refunds and their returns platform has helped us offer returns and credits to our customers globally.

Andavi Swim

Sep 05, 2025 on Shopify

this is a great App, the support is very good and support emails are answered quickly. It really makes the return process easier and better for customers to get an instant exchange, especially for fashion or swimwear brands. Highly recommend.

Chouchou Intimates

Sep 03, 2025 on Shopify

Refundid has been a true game-changer for our business. The platform is simple, intuitive, and provides a smooth experience for both us and our customers. Instant refunds mean our customers don’t have to wait around - they can shop again straight away while their return is on the way back to us. Plus, the trackable return labels and easy-to-use portal make the whole process stress-free.

Amaroso Boutique

Apr 11, 2025 on Shopify

Amazing product with an awesome support team. Super easy implementation and it has helped us improve our return process dramatically. It not only makes the process easier for our customers but it is so much easier for us. I highly recommend it.

EPOKHE EYEWEAR

Aug 13, 2024 on Shopify

Joel and the team at Refundid have been amazing with help in set up, service if any issue arise and just genuine good people to work with. They understand each brand is different and have a product that allows the brand to customise there own return journey. It is also really easy to set up and implement. The instant refund product is kind of a no brainer if you don't want to offer exchanges.

Mister Zimi

Jun 19, 2024 on Shopify

Refundid has been hugely impactful for our business over the past few years. If you are seeking an affordable returns solution that can automate the returns process for you and your customers, PLUS the ability to offer instant refunds to your customers.. this is the app for you. Joel and the support team are incredible and will see you set up seamlessly in no time. They constantly release new features and are a far better-priced solution than other returns platforms with lesser features. If returns are part of your business, Refundid should be too.

Clubbies Prints

Mar 04, 2024 on Shopify

Refundid has been a game-changer for our store over the past two years. The app's intuitive interface seamlessly integrates, allowing customers to shop our prints confidently. With Refundid, we've successfully offered a risk-free shopping environment, fostering trust with our customers. Anyone seeking to enhance customer satisfaction and minimize return complexities, get Refundid. Highly recommended.

Walnut Melbourne

Jan 31, 2024 on Shopify

We've used several return platforms in the past and Refundid is definitely the best so far! Customers love that they can receive instant refunds and then repurchase straight away, it creates a seamless customer experience. Working with refundid has also been a breeze, the integration is straightforward to use, and their customer support is quick and helpful. I would highly recommend Refundid to anyone with an eCommerce store.

WorkwearHub

Jan 30, 2024 on Shopify

Refundid has been an awesome addition to our business for so many reasons, Instant refunds, customers receiving a trackable return label and the portal being very user-friendly. Instant refunds make it a quicker process for our customers to return their items, which means they can jump back online and repurchase their new items and not have to wait for them to be returned first. We highly recommend Refundid for any business

Elwood 101