WeSupply Returns & Exchanges

Name: WeSupply Returns &amp; Exchanges Introduction Video
Uploaded: 2024-04-03T08:00:46Z
Duration: 1 min 33 s
Description: Return Label, Store Credit, Exchange, Return Policy, Refunds

Develop by WeSupply

$1125-$78

/ Month

14 Days Free Trial

Return Label, Store Credit, Exchange, Return Policy, Refunds

Instant exchanges

Self-service returns

Smart return rules

Gift cards

Carrier integrations

Shop now

Fast returns management

Condition-based destinations

Bundle returns

About WeSupply Returns & Exchanges

Launched Oct 07, 2020

Built by WeSupply

Email :

support@wesupplylabs.com

Address

2600 Ashton Blvd Suite 300A, Lehi, UT, 84043, US

Website Support Portal Privacy policy FAQ

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Introduction Video

Description

Automate your returns to reduce costs and turn returns into exchanges

Our platform makes returns profitable and delights your customers with self-service returns, fast returns management, condition-based return destinations, bundle returns, gift returns, and flexible return policies. Convert returns into new revenue by offering variant and full catalog exchanges, and gain repeat customers with gift cards, green returns, and bonus credit incentives. A better alternative to: Loop Returns, Narvar Returns, Aftership Returns, ReturnGo, Happy Returns

Boost revenue with Instant Exchanges, Shop Now, Bonus Credit & Gift Card.
Save return costs & reduce manual work with return label quick scan processing.
Prevent return fraud using smart return rules, and customer blocklists.
Automate Return Destinations for Fast and Cost-Effective Dropshipping Returns.
Seamless integrations with carriers, 3PLs, ERPs & more.

Pros

Self-service returns
Fast returns management
Condition-based return destinations
Bundle and gift returns
Flexible return policies
Variant and full catalog exchanges
Gift cards and bonus credit incentives
Green returns options
Instant Exchanges
Shop Now feature
Bonus Credit & Gift Card for boosting revenue
Quick scan processing for return labels
Prevention of return fraud with smart return rules and customer blocklists
Automated return destinations for cost-effective dropshipping returns
Seamless integrations with carriers, 3PLs, ERPs, and more

Cons

Potential complexity for first-time users due to extensive features
Requires thorough setup and customization to fit specific store policies
Dependency on partner integrations which might occasionally face compatibility issues
Might be cost-prohibitive for small businesses

Top Helpful Reviews

Luxe Redux Bridal

Jun 09, 2025 on Shopify

This company has been the absolute best to work with! Everyone is so nice + willing to help in any way that they can. The platform is great to use for returns + we very rarely have any issues. We will continue to use WeSupply not only for the great functionality, but mainly because their team is so great!

Garage Grown Gear

Feb 04, 2025 on Shopify

After a month of use, we can confidently say that WeSupply is the right choice to manage our returns and exchanges. Setup and integration was a breeze and WeSupply has knocked it out of the park when fine-tuning the service to our business' particular needs. Our team members and customers alike appreciate the features, ease of use and elegant user interface that WeSupply provides. Bottom line: we highly recommend WeSupply Returns & Exchanges to other e-commerce businesses.

E I T H E R / O R

Dec 16, 2024 on Shopify

WeSupply has saved us so much time and emails back and forth with customers. Lalita has been very helpful in making sure the logics are properly setup and the portal is running smoothly!

The Abs Company

Dec 15, 2024 on Shopify

WeSupply has honestly been awesome to work with. Their platform handles most of our shipping needs like a champ, even with our tricky LTL shipments. What I love most is that they actually care about making their service better - they're always asking what we think and rolling out improvements based on real customer feedback. I barely ever need to reach out to their support team, but when I do, they're super helpful and always figure out a solution. Getting everything set up was painless, and they've been there whenever we need to tweak things. If you need a solid partner for shipping and returns, these folks are the real deal.

Baloo Living

Nov 06, 2024 on Shopify

Great system and customer support. Lalita and her team are great at answering our questions and concerns in time.

Docking Drawer Canada

Apr 29, 2024 on Shopify

Integrating the WeSupply app into our Shopify stores for returns and exchanges has been a fantastic experience. The WeSupply team provided excellent support from the start, helping us not only with our US existing store but also seamlessly integrating the app into our new expansion Canadian store.

Waveform

Mar 20, 2024 on Shopify

WeSupply is a great RMS for any size company looking for a quick and easy returns/exchanges process. We worked with Virgil, Vlad, Daniela, and Maria who all did a great job to help us get set up with all the requirements we had. Would highly recommend it!

Kodiak Leather Co.

Dec 21, 2023 on Shopify

WeSupply has been a game changer for us! In addition to making the return and exchange process so easy for our customers, the WeSupply team (especially Daniela) have been so helpful in terms of onboarding and answering all of our questions. They've walked us through everything step by step and even added functionality that's been great. Highly recommend!

greenworkstools

Jul 13, 2023 on Shopify

We initially started using WeSupply on another e-commerce platform because it helped us create customized transactional emails with our unique branding, that was fairly simple to update, preview and make these changes live. As our business continued to grow, some additional features were needed and we realized WeSupply could help address several scenarios for returns/refunds. The support from Daniela and their Development team helped us setup a custom integration between our e-commerce platform and our ERP system, helping our operations team to manage Returns inside one tool. When we moved to Shopify, we explored a couple of options but saw that WeSupply continued to meet our expectations and their on-going feature enhancements, updated UI for both admin and front end user, meant more flexibility. We continue to work consistently with them as we explore new enhancements to help our customers as well.

Latercase

Jul 29, 2022 on Shopify

After researching a number of branded tracking and self-service return portals, we found that WeSupply was the perfect solution for us. The platform offers easy customization for the development of a truly on-brand design for customer notification emails and tracking pages. More importantly, the WeSupply support team was top-notch, both responsive and highly effective. Thanks to their timely API updates, our chatbot is now able to provide a truly exceptional experience for customers looking to self-serve and check the status of their orders. Special thanks to Daniela who was always available to address any questions or concerns we brought up. Highly recommended!

View all reviews

WeSupply Returns & Exchanges

About WeSupply Returns & Exchanges

Built by WeSupply

Related Categories

ZB: Exit Intent Pop up Window

Introduction Video

Description

Automate your returns to reduce costs and turn returns into exchanges

Pros

Cons

Top Helpful Reviews

Luxe Redux Bridal

Garage Grown Gear

E I T H E R / O R

The Abs Company

Baloo Living

Docking Drawer Canada

Waveform

Kodiak Leather Co.

greenworkstools

Latercase

Key Features

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