Taranker.Com Logo
9.2
Redo logo

Redo

Develop by Shopify

$10

/ Month
Free plan available

The Future of Post Purchase Experience That Amplifies Sales

Automate returns
Reduce shipping costs
Incentivized exchanges
Store credit upsells
Flexible integration

About Redo

Launched May 24, 2020

Categories

Built by Shopify

Address

RH 9 Kundan Estate, Pimple Saudagar, Pune, MH, 411027, IN

Website Support Portal Privacy policy Tutorial FAQ Document
Synctrack Order Tracking Page logo
(57 Reviews)
  • Sponsored

All-in-1 Order Tracker with a Branded Order Tracking Page

Introduction Video

Description

Elevate shopper experiences with premium returns, order management, conversion & email marketing.

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with an order management system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with an order management system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more
  • Increase profit at each touchpoint of the buyer journey.
  • Increase exchange rates and decrease return rates with AI personalization
  • AI-first customer service in one unified inbox. Both for desktop and mobile app.
  • A full email and sms platform with shoppable email and AI persona targeting
  • Increase conversion rates in your checkout flow with AI-driven A/B testing

Pros

  • Transforms post-purchase experience, boosting sales and customer loyalty
  • Automates returns for customers and support teams, saving time and effort
  • Reduces or eliminates return shipping label costs through an innovative model
  • Increases revenue with incentivized exchanges and store credit
  • Creates upsell opportunities during the return flow
  • No contracts required, aligning with the business model
  • Outstanding customer support, with positive testimonials about responsiveness and assistance
  • Simple and efficient return processing for customers and staff
  • Robust statistical and reporting features
  • Highly customizable with continuous addition of new features

Cons

  • Not much information available on potential drawbacks or disadvantages from reviews
  • Dependent on the app’s compatibility with existing systems and processes

Top Helpful Reviews

PROJECT SOCIAL T

Oct 03, 2025  on Shopify

The Redo team is always . I truly appreciate. I love that Redo for the customer facing and backend of business. They are also amazing with customer service by giving timely and thorough solutions. Glad to work with them

Portland Leather

Oct 02, 2025  on Shopify

The Redo team has been a pleasure to work with, and the platform has been great for us so far. Easy to use and the team's helped us every step of the way to configure things how we want. Still some areas of improvement, but they're always receptive to feedback and seem to genuinely care about our brand's success!

PIYOGA

Sep 30, 2025  on Shopify

Love it works as intended. Some issues with buy 3 get 2 free sending refunds to customers for free items but I'm working with their team on this. Also sometimes the customer tries to exchange but not all sizes show as available for an exchange. However, the support is lightening fast and they are working on this now. They can even zoom call you to help you set it up. Great for the price (FREE) since the customer pays 99 cents and the portal handles the returns for you

Short Par 4

Sep 30, 2025  on Shopify

Redo has been very helpful and responsive with all our business needs, in addition to helping us optimize and improve our processes, making it a lot easier for both our team and our customers.

Maui Rippers

Sep 30, 2025  on Shopify

Jaxon was super quick to respond to a customer service question and helped me resolve the issue. He also said he'd bring it up to development to better the product which is cool!

Silks

Sep 29, 2025  on Shopify

Greg, Parker, and the entire REDO team have been incredible to work with! They’re always quick to resolve any issues and, when needed, seamlessly escalate to the right department to keep things moving. Communication is clear and responsive, and their support has consistently exceeded expectations. We use REDO not only for returns but also for email marketing — and it’s been an absolute game changer. Highly recommend their team and platform!

Squak

Sep 29, 2025  on Shopify

Love how this has simplified our returns and exchange process. I have reached out a few times with questions and I have received excellent and quick help.

AVGear.com

Sep 25, 2025  on Shopify

App is exceptionally easy to use. The concept is also quite brilliant in terms of giving the software away for free and essentially making the customer cover the cost. The workflow has really streamlined our returns process and we are excited to look into the services they offer. Onboarding and sales process was a little disorganized but the guys we worked with were still solid and answered all of our questions.

Minky Couture

Sep 25, 2025  on Shopify

Redo has been great to work with. Jaxon was a big help today getting an invoice sent to the correct email for a customer.

Ivy City Co

Sep 25, 2025  on Shopify

We only have good things to say about the Redo app and team. The customer service level is incredible! Highly recommend!

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