Shopify Post-purchase experience apps 2025

EcoReturns Returns & Exchanges

$19-$89 / Month

8.8

147 Reviews

Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.

Show less

Fraud prevention

Api integrations

Shipping labels

Automate returns

Automation rules

Post-purchase experience

Install App

Redo

7.9

93 Reviews

Claim Offer

The Future of Post Purchase Experience That Amplifies Sales Show more

Redo Free Returns & Exchanges is a transformative app designed to enhance your post-purchase experience by offering free return coverage, thus increasing customer trust and improving checkout rates. Originating from the needs of a Shopify+ Merchant, this app is now accessible for all, providing flexible and innovative features tailored to any business’s requirements. With Redo, automate and streamline the return process for both your customers and support team, eliminating the frustrations of traditional return methods that cut into profits. The app minimizes return shipping label costs through a unique approach and helps retain revenue by incentivizing exchanges and store credits. Additionally, Redo fosters additional sales opportunities by allowing customers to make new purchases during the return flow. Perfectly aligned with your business needs, this app requires no contracts, offering a hassle-free solution to modernize your return and exchange processes.

Show less

Automate returns

Reduce shipping costs

Incentivized exchanges

Store credit upsells

Flexible integration

Install App

ETP Shipping Protection Upsell

Build customer trust with in-house insured shipping. Show more

ETP Shipping Protection Upsell is a robust tool designed to empower merchants by offering in-house shipping protection, ultimately boosting customer trust and satisfaction. By integrating this app, merchants can seamlessly enhance the post-purchase experience for their customers, providing additional peace of mind and security for their orders. This not only protects deliveries but also creates an attractive upsell opportunity, helping increase overall revenue. The app facilitates the automation of upselling, making it an efficient solution for businesses aiming to grow their market share and maintain strong customer loyalty. ETP Shipping Protection Upsell is perfect for merchants looking to streamline their shipping processes while enhancing customer relations with trustworthy service. Through its user-friendly interface, the app further promotes customer confidence, ensuring customers feel valued and secure in every purchase.

Show less

In-house protection

Automated upsell

Order security

Calvine

Remboursements & échanges instantanés sur les retours produits Show more

Calvine est une application innovante qui transforme l'expérience post-achat en un moment agréable pour vos clients. Elle permet aux marques de simplifier les retours produits en proposant des échanges rapides et efficaces, réduisant ainsi les obstacles à la conversion. En facilitant l'échange de produits, Calvine augmente significativement les taux de rachat et de conversion, ce qui booste vos ventes tout en améliorant la satisfaction client. Grâce à une interface intuitive, vos clients peuvent obtenir leur nouveau produit en quelques clics seulement. L'application automatise le flux de retours, diminuant ainsi les tickets liés aux retours et libérant du temps pour se concentrer sur l'essentiel. En intégrant Calvine, transformez vos retours en opportunités de revenus et offrez une expérience premium à chacun de vos clients.

Show less

Automated returns

Boost conversions

Easy exchanges

Immediate replacements

Increase resales

Shipway Order Tracking

$29-$99 / Month

9.1

199 Reviews

Claim Offer

Order Tracking, Track Order, Order Lookup, Upsell, EDD Show more

Shipway Order Tracking is a premier platform designed specifically for direct-to-consumer (D2C) eCommerce businesses, focusing on enhancing the post-purchase experience. This app offers a comprehensive solution for managing customer satisfaction and loyalty by providing proactive order tracking and status updates through SMS, Email, and WhatsApp. With a branded order tracking page that includes an estimated delivery date, customers have a transparent view of their orders. The app also features a feedback and review widget, enabling businesses to gather valuable customer insights and calculate Net Promoter Score (NPS) for in-depth buyer satisfaction analysis. Shipway Experience handles customer queries efficiently and encourages repeat purchases through personalized product recommendations. By using Shipway Order Tracking, businesses can foster long-term customer relationships and drive increased sales.

Show less

Product recommendations

Order tracking

Collect reviews

Branded tracking page

Status updates

Nps calculation

Install App

DocuBrand ‑ PDF Order Printer

$30 / Month

9.1

2 Reviews

Claim Offer

Automate branded invoices for consistent, personalized e-commerce documentation. Integrates with Shopify. Show more

DocuBrand ‑ PDF Order Printer empowers e-commerce businesses to streamline and enhance their post-purchase communication through seamless customization and automation of branded documents. This versatile app allows users to tailor invoices, packing slips, receipts, and much more, ensuring a consistent and professional brand image across all customer interactions. By integrating effortlessly with Shopify, DocuBrand simplifies the process of creating personalized order documentation, improving customer communication and fostering stronger relationships. Its intuitive editor enables quick modifications and updates to templates, allowing businesses to adapt swiftly to their branding needs. Automatically generate and send personalized post-purchase documents, including order confirmations and thank you notes, to enhance customer satisfaction and loyalty. With DocuBrand, e-commerce businesses can elevate their branding and communication strategy with ease and efficiency.

Show less

Seamless shopify integration

Custom invoice templates

Automated document creation

Personalized documentation

Intuitive template editor

Install App

Parcelmind Shipping Suite

$9 / Month

Claim Offer

Streamline eCommerce logistics with automated tracking, returns, and courier selection. Show more

Parcelmind Shipping Suite revolutionizes logistics for eCommerce merchants by automating essential tasks like courier selection, shipment tracking, and returns management. Seamlessly integrating with Shopify, this app significantly reduces manual efforts, empowering businesses to focus more on growth and customer satisfaction. Its features include branded tracking pages, which not only enhance communication with customers but also promote brand visibility. The platform is adept at optimizing cash-on-delivery (COD) orders, helping merchants increase prepaid conversions and reduce COD-related returns. Offering comprehensive insights and reports, Parcelmind enables businesses to track logistics performance and make data-driven decisions. Designed for scaling ventures, it streamlines order fulfillment, enhancing the overall post-purchase experience for both merchants and customers. With Parcelmind, eCommerce merchants can ensure smarter and more effective logistics management.

Show less

Returns management

Branded tracking page

Cod optimization

Automated courier allocation

Insights and reports

Install App

Customer Order Manager ‑ CZ

$5 / Month

Claim Offer

Empower customers to easily reorder and cancel orders. Show more

Customer Order Manager ‑ CZ is a Shopify app designed to streamline order management for merchants focusing on efficiency. This app allows customers to easily reorder or cancel their purchases directly from the thank-you page, significantly reducing the need for customer service interventions. By simplifying these tasks, the app enhances customer satisfaction and improves post-purchase experiences. It helps merchants drive sales and boost customer retention, making it a valuable addition to any online store. With features like seamless one-click reordering, straightforward order cancellations, and real-time order updates, Customer Order Manager ‑ CZ ensures a user-friendly experience for both merchants and customers. The intuitive dashboard further simplifies order management, creating a seamless and loyal shopping experience.

Show less

Real-time order updates

User-friendly dashboard

Seamless reordering

Simple order cancellation

Install App

AutoTrack ‑ Order Tracking

$10-$20 / Month

9.1

4 Reviews

Claim Offer

Stay ahead of shipping issues and enhance your tracking. Show more

AutoTrack is a powerful app designed to enhance the post-purchase experience by automating shipment tracking updates and providing merchants with a fully branded tracking page. This app ensures real-time notifications are sent to customers, significantly reducing manual follow-ups and easing the burden on customer service teams by minimizing inquiries regarding shipment status. With its seamless integration across a variety of carriers, AutoTrack simplifies shipment management, making it a valuable tool for merchants. In addition, the app offers insightful analytics to help improve delivery processes and boost overall customer satisfaction. AutoTrack also includes features like a dropshipping mode, allowing merchants to conceal specific keywords in tracking details for discretion. To further engage customers and potentially drive additional sales, the app enables personalized product recommendations during the tracking process.

Show less

Personalized recommendations

Branded tracking page

Dropshipping mode

Real-time notifications

Seamless carrier integration

Analytics for insights

Install App

Shipbubble

Claim Offer

Save time and grow your business with shipping automation Show more

Shipbubble is an innovative shipping software designed specifically for e-commerce brands, streamlining their shipping processes while delivering exceptional post-purchase experiences. By seamlessly integrating with Shopify, the app enables businesses to offer customers a variety of shipping options at checkout, including same-day, next-day, and express shipping, across over 20 reliable courier services. Shipbubble prioritizes efficiency by allowing users to sync orders and tracking information directly between their Shopify store and the app, enhancing transparency and customer satisfaction. Additionally, it provides access to multiple carrier rates at checkout, empowering businesses to optimize costs and improve delivery flexibility. With automated shipping rules and processes, Shipbubble saves valuable time, enabling e-commerce brands to focus on growing their business. Overall, Shipbubble is a powerful tool that enhances operational efficiency while cultivating a seamless shopping experience for customers.

Show less

Shopify integration

Order tracking

Checkout rates

Shipping automations

Multiple couriers

Install App

Interparcel Australia

7.7

23 Reviews

Claim Offer

Get your Parcel Delivered on time, under budget and with ease. Show more

Interparcel Australia streamlines your shipping operations by providing access to over 14 couriers without requiring individual accounts. Benefit from pre-negotiated rates or use your own, such as those from Australia Post, to enhance your shipping process. The app offers a variety of free tools to reduce fulfilment times, allowing you to customise your shipping strategy with expert guidance. With a dedicated customer service team, quickly resolve any enquiries to ensure smooth operations. Improve your brand's loyalty by enhancing the post-purchase experience with convenient and reliable shipping options. Automate your order fulfilment strategy and receive live shipping rates from trusted courier providers. Effortlessly print ready-to-use shipping labels and optimise your parcel packing with advanced technology integrated into the platform.

Show less

Live shipping rates

Print shipping labels

Branded tracking page

Automate fulfilment

14+ couriers

Pre-negotiated rates

Install App

QrGold: Dynamic QRCode Helper

8.2

2 Reviews

Claim Offer

Bring back previous customers to buy using QR code. Show more

QrGold is an intuitive app designed to simplify the process of creating and managing QR codes for your business needs. Perfect for enhancing your brand visibility, it allows you to design and generate labels in various paper sizes and styles that reflect your unique branding. The app offers the innovative feature of Dynamic QR Codes, which can be edited after printing, ensuring flexibility and relevance in your marketing materials. With the ability to create QR codes in bulk, you save valuable time while efficiently linking them to any part of your store, from products to entire collections. The customizable design options allow you to tailor the look of your QR codes with different styles, colors, frames, and text. Additionally, QRGold provides insightful analytics to track the performance of each QR code, delivering actionable data to optimize your sales strategies. Enhance your customers' experience further with automated QR codes tailored for their post-purchase interactions, alongside efficient SKU management for seamless product handling.

Show less

Customizable design

Performance tracking

Effortless label creation

Multiple paper sizes

Dynamic qr codes

Bulk qr code creation

Install App

Shipup

7.6

19 Reviews

Claim Offer

Shipping Notifications and Order Tracking Page Show more

Shipup is a powerful app designed to enhance the post-purchase experience for online retailers, ensuring customer satisfaction at every stage beyond the initial sale. It provides seamless and proactive communication, from delivery to returns, helping businesses build strong relationships with their customers. With features like timely email and SMS notifications, branded and customizable tracking pages, and a centralized shipment dashboard, Shipup enables e-tailers to maintain a consistent brand image and improve customer loyalty. The app's returns management includes automated exchange and store credit options, simplifying the process for both retailers and customers. Additionally, AI-powered estimated delivery dates offer precise information, reducing uncertainty and enhancing transparency. Through data-driven insights, Shipup helps businesses increase repeat purchases and minimize support costs, contributing to overall operational efficiency.

Show less

Ai-powered delivery estimates

Email and sms notifications

Customisable tracking pages

Centralised shipment dashboard

Automated exchange options

Install App

ReturnLogic Returns Management

$20 / Month

8.2

1 Reviews

Claim Offer

Cut fraud & drive loyalty with returns, warranties & exchange Show more

ReturnLogic Returns Management is a comprehensive platform designed to streamline the complexities of returns processing for businesses. By automating the returns process, it allows companies to reduce overhead costs while enhancing the post-purchase experience for shoppers. This powerful tool offers actionable insights through advanced analytics, enabling businesses to drive growth and profitability by understanding and optimizing their returns operations. With features like customizable automation, the platform ensures that businesses can tailor their returns process to meet specific needs. It also offers warranty support, providing ongoing customer service even after a product's lifecycle has ended. Furthermore, centralized disposition notes help businesses analyze customer returns behavior to minimize returns abuse and reward top-performing customers. ReturnLogic is the ultimate solution for managing returns more efficiently and effectively, providing both businesses and their customers with unparalleled support.

Show less

Actionable insights

Data export

Behavior analysis

Analytics insights

Simplified returns

Automated platform

Install App

Recura Shipping Protection

8.2

1 Reviews

Claim Offer

Shipping protection that seamlessly protects & rewards. Show more

Recura Shipping Protection is a cutting-edge app designed to transform the post-purchase experience for your customers. By implementing the app's Shop Again Protection, businesses can ensure their customers' purchases are secure during transit while simultaneously enhancing brand loyalty through a unique win-back strategy. This approach not only protects shipments but also rewards customers with credits for future purchases, fostering consistent repeat business. Recura also enables businesses to create a fully branded tracking portal, providing a seamless and engaging customer journey. By offering an advanced shipping protection solution, Recura helps businesses drive repeat sales, reduce costs, and significantly enhance the overall customer experience. Install Recura today to revolutionize your shipping and customer engagement strategies.

Show less

Drive repeat sales

Reduce costs

Enhance customer loyalty

Shipping protection rewards

Custom tracking portal

Install App

Tell a friend promos ‑ GiveGet

$4.99 / Month

Claim Offer

Turn one customer into two by sharing automated discount codes Show more

Tell a friend promos - GiveGet is an innovative app designed to transform your post-purchase checkout experience into a powerful marketing tool. By allowing customers to share discount codes with friends and family, it not only extends your store's reach but also incentivizes more purchases. Shoppers can express their loyalty by sharing the store they love while benefiting from their own discount code, creating a collaborative marketing strategy that boosts sales. The platform offers customizable messaging options and automatically generates promo codes to simplify the sharing process. As a result, GiveGet turns your satisfied customers into brand ambassadors, effectively crowd-sourcing your marketing efforts. It's a simple yet effective strategy to create a win-win situation for both your business and your customers.

Show less

Image uploads

Customized messages

Post-purchase discounts

Shareable codes

Automated code generation

Install App

Whisper Post Purchase Survey

Claim Offer

Post purchase surveys made easy Show more

Whisper Post Purchase Survey is a powerful tool for creating insightful post-purchase surveys that engage your customers right at the checkout. The app allows you to seamlessly craft questions like "How did you hear about us?" to gain valuable feedback and understand your customer journey better. Once your survey is live, Whisper provides immediate insights by highlighting the most frequently selected choices, helping you identify your most successful marketing channels. Dive deeper into the data with interactive charts that display response totals by choice, as well as breakdowns by day or month for comprehensive analysis. The app's flexibility lets you effortlessly edit your surveys at any time—reorder questions, hide options, or tweak text—with all changes reflected instantly. Whisper ensures continuous optimization and adaptation, enabling you to fine-tune your customer feedback strategy without any hassle. Enhance your post-purchase experience and leverage data-driven decisions with Whisper Post Purchase Survey.

Show less

Instant updates

Interactive charts

Create surveys

Analyse responses

Edit surveys

Reorder choices

Install App

Offers365 Post Purchase Upsell

Claim Offer

One click checkout post purchase upsell to reconvert customers Show more

Offers365 Post Purchase Upsell is a powerful tool designed to enhance your e-commerce strategy by adding a dedicated post purchase page to your website. This app enables you to seamlessly present upsell and cross-sell product recommendations right after a customer's initial purchase, without requiring them to re-enter payment or shipping information. By streamlining this process, Offers365 not only enhances the customer experience but also significantly boosts your average order value. With the ability to create diverse campaigns, you can tailor product recommendations to specific customer segments, maximizing your sales potential. Additionally, Offers365 provides real-time reports on post purchase order values, allowing you to monitor performance with ease. You can also schedule, pause, or customize campaigns based on specific criteria like product type or customer details, ensuring your offers are always relevant and timely. The app further empowers you to create time-bound offers and provide customers with enticing discounts, either percentage-based or fixed, to encourage additional purchases.

Show less

Discount offers

Real-time reports

One-click checkout

Targeted campaigns

Upsell recommendations

Cross sell campaigns

Install App

Grapevine Post Purchase Survey

$25 / Month

9.2

185 Reviews

Claim Offer

Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.

Show less

Unlimited surveys

Post-purchase surveys

Customizable surveys

Intuitive ui

Zero-party data

Marketing optimization

Install App

Hulk NPS Post Purchase Survey

$25-$199 / Month

7.9

101 Reviews

Claim Offer

Effortlessly gather product insights and feedback with ease. Show more

The Hulk NPS Post Purchase Survey app is a powerful tool for crafting custom surveys designed to measure net promoter scores and to gather essential insights into customer experiences. This app allows businesses to create a variety of surveys, such as checkout, product, and exit surveys, to effectively evaluate customer satisfaction and loyalty. With a one-click installation, businesses can seamlessly integrate the survey into their Thank You page, enhancing response rates and collecting feedback in under 30 seconds. The app's analytics dashboard enables prompt action on customer feedback, ensuring that decision-making is data-driven. Furthermore, its Conditional Logic feature allows the creation of dynamic surveys tailored to specific customer interactions, further enriching the feedback collected. By using the HulkApps NPS Post Purchase Survey app, businesses can foster improved customer relationships and make informed adjustments to their offerings.

Show less

Exit surveys

Analytics dashboard

Custom surveys creation

Net promoter score measurement

Checkout and product surveys

Embed in thank you page

Install App

Shopify Post-purchase experience apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 16 Apps

EcoReturns Returns & Exchanges

Redo

ETP Shipping Protection Upsell

Calvine

Shipway Order Tracking

DocuBrand ‑ PDF Order Printer

Parcelmind Shipping Suite

Customer Order Manager ‑ CZ

AutoTrack ‑ Order Tracking

Shipbubble

Interparcel Australia

QrGold: Dynamic QRCode Helper

Shipup

ReturnLogic Returns Management

Recura Shipping Protection

Tell a friend promos ‑ GiveGet

Whisper Post Purchase Survey

Offers365 Post Purchase Upsell

Grapevine Post Purchase Survey

Hulk NPS Post Purchase Survey