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Shipway Order Tracking logo

Shipway Order Tracking

Develop by Shipway

$29-$99

/ Month
Free plan available 7 Days Free Trial

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Product recommendations
Order tracking
Collect reviews
Branded tracking page
Status updates
Nps calculation
Handle queries

About Shipway Order Tracking

Built by Shipway

Email :

[email protected]

Address

#345-48, Spaze It park, sector 49, Gurgaon, HR, 122002, IN

Website Privacy policy FAQ
KC: Bundle Builder, Slide Cart logo
(11 Reviews)
  • Sponsored

Create Classic, Volume, and BOGO Bundles for Your Store.

Description

Shipway Experience: Order tracking & engagement tool to deliver excellent customer experience.

Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience.

Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. more
  • Branded order tracking page with an Estimated delivery date.
  • Proactive tracking and notifications via SMS, Email and WhatsApp
  • Feedback & review widget
  • Handle customer queries
  • Increase repeat purchases with Product recommendations

Pros

  • Offers seamless post-purchase experience that drives repeat purchases and customer loyalty
  • Provides proactive order tracking and status updates via SMS, Email, and WhatsApp
  • Includes branded order tracking page with an estimated delivery date
  • Features a feedback and review widget to collect customer reviews and calculate NPS score
  • Handles customer queries efficiently
  • Increases repeat purchases with product recommendations
  • Positive user review highlighting excellent support and satisfaction

Cons

  • Repetitive description in the application details may indicate lack of additional unique features
  • Limited availability of reviews to assess broader user experience and potential drawbacks
  • No information on integration with various eCommerce platforms beyond general D2C

Top Helpful Reviews

Homey Complex

Mar 01, 2025  on Shopify

Shipway is a great platform for the users as well as the end customers as it make both our Job easier. The support is extremely fast, efficient and helpful.

Azotiique by Varun Raheja

Jan 21, 2025  on Shopify

Shipway order tracking app is excellent! The response from Ms. Jyothi Panchal was very quick and efficient. The customer service provided was outstanding and highly commendable. Great experience overall!

Soni Fashion® - Gold Plated jewellery Online Shopping Store

Sep 20, 2024  on Shopify

staff is not answering from 1 month for the issue - shpwidget.js call taking unnecessary load on all pages. - analytics.php call taking unnecessary load on all pages. - analytics.php tracking all user activity without seller permission

SAFEERA

Jul 17, 2024  on Shopify

This is a great product with amazing support from Sandeep. I am quite happy with this product of shipway.

Maayakriya

Apr 23, 2024  on Shopify

Sandeep Bhati has provided a exceptional support to onboard on Shipway . Shipway is a great platform for the users as well as the end customers as it make both our Job easier .

BaeBeau

Dec 22, 2023  on Shopify

Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot.

M&Y Pehnava

Nov 07, 2023  on Shopify

A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future.

Wisholize

Apr 26, 2017  on Shopify

Great app for Indian stores. Time saver as it reduces customer queries a whole lot. Good customer service by the team.

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