Reviews: Shipway Order Tracking

Customer reviews: Shipway Order Tracking

Reviews (199)

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What Merchants Think

"Shipway Order Tracking" is highly regarded among merchants for its efficiency and ease of use. Many users commend the app for simplifying both their own tasks and those of their customers. The support team receives consistent praise for their prompt and helpful service.

Key Strengths

Excellent and efficient customer support, particularly praised staff members like Ms. Jyothi Panchal and Mr. Sandeep Bhati.
Easy integration and usability.
Time-saving capabilities, particularly in reducing customer inquiries.
Highly beneficial for Indian stores.
Automatic order tracking feature.

Common Concerns

Occasional issues with credit balance display.

Final Thoughts

Overall, "Shipway Order Tracking" receives positive feedback from merchants, primarily due to its user-friendly interface and outstanding customer support. While most users have a very favorable experience, some minor issues were reported. Nonetheless, it remains a valuable tool for order tracking and management.

Homey Complex

Mar 01, 2025 on Shopify

Shipway is a great platform for the users as well as the end customers as it make both our Job easier. The support is extremely fast, efficient and helpful.

Azotiique by Varun Raheja

Jan 21, 2025 on Shopify

Shipway order tracking app is excellent! The response from Ms. Jyothi Panchal was very quick and efficient. The customer service provided was outstanding and highly commendable. Great experience overall!

SAFEERA

Jul 17, 2024 on Shopify

This is a great product with amazing support from Sandeep. I am quite happy with this product of shipway.

Maayakriya

Apr 23, 2024 on Shopify

Sandeep Bhati has provided a exceptional support to onboard on Shipway . Shipway is a great platform for the users as well as the end customers as it make both our Job easier .

BaeBeau

Dec 22, 2023 on Shopify

Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot.

M&Y Pehnava

Nov 07, 2023 on Shopify

A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future.

Wisholize

Apr 26, 2017 on Shopify

Great app for Indian stores. Time saver as it reduces customer queries a whole lot. Good customer service by the team.