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Customer reviews: Shipway Order Tracking

Develop by Shipway

Reviews (199)

Overall rating
4.5

What Merchants Think

"Shipway Order Tracking" is highly regarded among merchants for its efficiency and ease of use. Many users commend the app for simplifying both their own tasks and those of their customers. The support team receives consistent praise for their prompt and helpful service.

Key Strengths

  • Excellent and efficient customer support, particularly praised staff members like Ms. Jyothi Panchal and Mr. Sandeep Bhati.
  • Easy integration and usability.
  • Time-saving capabilities, particularly in reducing customer inquiries.
  • Highly beneficial for Indian stores.
  • Automatic order tracking feature.

Common Concerns

  • Occasional issues with credit balance display.

Final Thoughts

Overall, "Shipway Order Tracking" receives positive feedback from merchants, primarily due to its user-friendly interface and outstanding customer support. While most users have a very favorable experience, some minor issues were reported. Nonetheless, it remains a valuable tool for order tracking and management.

Rankersnotes

Apr 07, 2024  on Shopify

Dont use this app , wrongly showing that I dont have any credit , But I had credit ,

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