J’utilise ParcelPanel pour le suivi des commandes sur ma boutique AUROMEC. L’application est facile à configurer et très pratique pour offrir à mes clients un suivi détaillé et en temps réel de leurs colis. J’ai particulièrement apprécié la page de suivi personnalisable et le support réactif de l’équipe ParcelPanel. Cependant, quelques options comme la modification du titre de la page ou la personnalisation avancée des couleurs pourraient être plus intuitives pour les débutants. Globalement, c’est une excellente solution pour améliorer la satisfaction client et réduire les demandes “Où est ma commande ?” (WISMO

$48/ month difference between the essential plan and professional plan is too steep of a jump just for an added feature of Pre-purchase EDD. Will not recommend for this reason. They should provide customized solutions to their customers.

Great App! Zessa helped me a lot developing the store! very bless to have her by our side on Parcel Panel

Jessica was awesome helping me changing from track123 to ParcelPanel. 5/5* Highly recommend their customer support

there is no other tracking app for ecom than parcel panel. dont even try to use different solutions- come here, stay here! Zessa was an absolute dream and fast in every aspect. Thanks

This app works flawlessly and has all the features we need to collect and showcase reviews beautifully. The UI is clean, fast, and easy to use. What really stood out, though, is the support — incredibly fast, kind, and helpful. They handled everything professionally and even went the extra mile to tweak things just the way we wanted. Huge thanks to the team — you’ve definitely earned a loyal user!

Die App läuft reibungslos, löst alle meine Probleme mit der Sendungsverfolgung und der Support macht einen super Job. Insbesondere Jessca vom Support-Team hat mir bei meinen Anliegen sehr freundlich und kompetent zur Seite gestanden und alles konnte schnell gelöst werden :)

Finally a tracking app that does both the tracking page and shipping notifications PERFECTLY! I had always used Aftership but ParcelPanel makes that app look very bad and way too complex. ParcelPanel is straight to the point with a great design, easy to configure and the 24/7 support (especially Jessca) is very quick, friendly and helpful. Couldn't recommend more!

Fast, clear and very helpful customer service. Allowed me to solve a CSS problem in under 5 minutes!

Tot nu toe een heel goede ervaring met de app en hulp van de klantenservice. Je wordt op elke vraag meteen goed geholpen en krijgt als nieuwe klant een hoop extra's.