The app works perfectly once everything is set up. Special thanks to Zessa from support — she helped me quickly and efficiently customize my tracking page buttons. Clean interface, great parcel tracking features. Highly recommended! — Frédéric, Olyneia®

The customer service team is highly responsive and gives precise solutions. The interaction was pleasant, and the Lady was exceptionally courteous.

I recently had the pleasure of interacting with Donna from the customer support team, and I must say her assistance was absolutely exceptional. As a new Shopify store owner, I was struggling with several complex configurations in the app that were causing me significant frustration. From the moment Donna picked up my support ticket, her approach was both professional and remarkably personable. She patiently walked me through each configuration issue one by one, explaining everything in clear, easy-to-understand terms without ever making me feel inadequate for not knowing these things. What impressed me most was Donna's genuine commitment to solving my problems. Rather than providing quick, generic responses, she took the time to understand the specific needs of my store and offered tailored solutions that perfectly addressed my concerns. Her technical knowledge was impressive, but it was her ability to translate that expertise into actionable steps that truly made the difference. Throughout our interaction, Donna remained incredibly responsive, following up proactively to ensure that all my issues were resolved to my complete satisfaction. When one particular configuration proved especially tricky, she didn't give up but instead researched alternative approaches until we found one that worked perfectly. Thanks to Donna's exceptional support, my store is now running smoothly, and I feel much more confident managing the platform moving forward. She has single-handedly transformed what could have been a negative experience into a glowing testament to your company's commitment to customer satisfaction. If every support team had someone like Donna, the e-commerce world would be a much happier place! I will absolutely continue using this app and would recommend it to anyone based on this support experience alone.

Uygulama çok başarılı, kullanımı basit ve işlevli, ücretsiz olması çok iyi, müşteri desteği pazar günü bile çalışıyor, bu mükemmel hemen yardımcı oluyorlar teşekkürler

Parcel Panel has made order tracking smooth and professional for our customers. The app is easy to use and integrates perfectly with Shopify. Special thanks to Jessca, who provided excellent support and helped ensure everything was optimized for our store. Highly recommended for any eCommerce business!

I've just changed from Aftership to Parcel Panel and should have done it a long time ago. You get more features and better service at much better value. Highly recommend!

Très bonne application je découvre encore mais je suis tellement satisfait de la version gratuite que je vais passer a la version payante

Their customer support is absolutely amazing. Really patient and helpful. Would definitely recommend using this app

Jessca form Parcel Panel was so helpful. She explains it very clear and everthing was fixed with her help! Thankyou Jessca :)

I had the pleasure with Jessica and she was too present answered all my questions. From 1-10 I am a 20 in the satisfaction scale ❤️❤️❤️

The support from Kath has been exceptional. She was very helpful, kind, and went above and beyond to assist me. I appreciate the personalized support and quick responses. Thank you for the great experience!

Parfait !! Très simple d'utilisation et d'installation ! réponse du chat très rapide et adorable. Avec même un petit cadeau. Merci encore

Muito boa, por enquanto recebi mais pedidos para estar utilizando o app de graça e está sendo bom.

Jag kan verkligen rekommendera dem! Supporten var supersnabb och jättetillmötesgående – de var så trevliga och jag kände mig verkligen omhändertagen direkt.

The customer service was super fast, friendly and helpful! I would recomend Parcel Panel to anyone!

I was using Track123 before installing Parcel Panel, and within 5 minutes can already say that it is 10x better in terms of the functionality it offers, and the customer support is great too. I highly recommend it.

对比了很多个app，这个插件最好，支持的物流服务商多，另外本地化和设计做的都最好。

Donna helped me a lot with the service! Customer service is super helpful and fast! Highly recommended!

I am very pleased with this service and I recommend it to everyone and I especially want to thank the technical support named Cecilia

Great support when ever you need it and the tracking updates have def helped reduce customer inquires. Anyone looking to automate and reduce admin costs then this is a must have cant recommend it enough !!!