Really great team! They are super helpful and also give freebies out! Panel looks really great in my theme as well :D

Great app. Customer service is A+. They respond right away and handle any issue you have. Definitely recommend.

Absolutely amazing support! The team was incredibly warm, kind, and responsive — especially Zessa! She was super friendly and handled everything with such care and clarity. I felt like I was chatting with someone who genuinely wanted to help. Fast replies, clear explanations, and a lovely attitude throughout. Big thanks to the whole support team — you’re doing a fantastic job!

Fast and efficient support, a lot available options to customize the tracking app, very professional

I tried multiple tracking apps — some were too expensive, some didn’t work properly, and others had poor support. Parcel Panel turned out to be the best! Even the free plan has all the essential features, and it’s perfect if you’re just starting your store. Special thanks to Jessca from the support team — she was super quick and helpful throughout. Highly recommended!

When the system encountered an error, the customer service followed up and handled it quickly and effectively. It's an amazing app that I must install!

Very fast feedback. I am impressed by the friendly consultation. Don't hesitate to choose Parcel panel.

Application de suivi colis géniale ! De plus, les conseiller sont très réactif, et font toujours de leurs mieux ! très agréable de discuter ! Kath je t'adore :)

Absolutely Ridiculous. Hidden Fees That Cost Me $8,000 Without Warning If you’re thinking about using Parcel Panel, don’t. This app ended up charging me nearly $8,000 in usage fees. There was no clear warning, no real-time notice, and no safeguard to stop this from happening. Unless you want to get blindsided with thousands in hidden fees, stay far away.

I've been using this tracking app for a while now, and I’m really impressed with the improvements I've seen recently. The features keep getting better, and it’s clear the developers are actively working to enhance the experience. One thing I really appreciate is the customer support — it's fast, responsive, and genuinely helpful whenever I need assistance. As a seller, tools like this make a big difference in creating a smooth and professional experience for our customers. Please keep up the great work and continue upgrading the app — we rely on it to deliver the best service possible. Thanks again for the support and for building such a useful app!

Jessca was amazing and helped me out with ease with syncing orders and orders not tracking properly! All fixed quickly and satisfied thanks to Jessca :)

Appena installato l'app, e ho parlato subito con l'assistenza Donna, che ha risposto i miei dubbi immediatamente in maniera risolutiva , gentile e disponibile . grazie.

$48/ month difference between the essential plan and professional plan is too steep of a jump just for an added feature of Pre-purchase EDD. Will not recommend for this reason. They should provide customized solutions to their customers.

J’utilise ParcelPanel pour le suivi des commandes sur ma boutique AUROMEC. L’application est facile à configurer et très pratique pour offrir à mes clients un suivi détaillé et en temps réel de leurs colis. J’ai particulièrement apprécié la page de suivi personnalisable et le support réactif de l’équipe ParcelPanel. Cependant, quelques options comme la modification du titre de la page ou la personnalisation avancée des couleurs pourraient être plus intuitives pour les débutants. Globalement, c’est une excellente solution pour améliorer la satisfaction client et réduire les demandes “Où est ma commande ?” (WISMO

Great App! Zessa helped me a lot developing the store! very bless to have her by our side on Parcel Panel

Jessica was awesome helping me changing from track123 to ParcelPanel. 5/5* Highly recommend their customer support

there is no other tracking app for ecom than parcel panel. dont even try to use different solutions- come here, stay here! Zessa was an absolute dream and fast in every aspect. Thanks

This app works flawlessly and has all the features we need to collect and showcase reviews beautifully. The UI is clean, fast, and easy to use. What really stood out, though, is the support — incredibly fast, kind, and helpful. They handled everything professionally and even went the extra mile to tweak things just the way we wanted. Huge thanks to the team — you’ve definitely earned a loyal user!

Finally a tracking app that does both the tracking page and shipping notifications PERFECTLY! I had always used Aftership but ParcelPanel makes that app look very bad and way too complex. ParcelPanel is straight to the point with a great design, easy to configure and the 24/7 support (especially Jessca) is very quick, friendly and helpful. Couldn't recommend more!

Die App läuft reibungslos, löst alle meine Probleme mit der Sendungsverfolgung und der Support macht einen super Job. Insbesondere Jessca vom Support-Team hat mir bei meinen Anliegen sehr freundlich und kompetent zur Seite gestanden und alles konnte schnell gelöst werden :)