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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (5,109)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

ALFA-JEWELRY

Mar 22, 2025  on Shopify

I highly recommend the app, it's really good and has been serving us and our clients for a few years now. We're really happy with it and the customer service too.

Skinova Beauty

Mar 19, 2025  on Shopify

Great order tracking app. Very easy to set up. Quality support that responds really, really quickly, that's super great!

Ofilan Watches

Mar 18, 2025  on Shopify

I was experiencing an issue earlier, with very little understanding on how to fix it. I decided to contact the support team and they got my problem within a couple minutes and provided me with pointers on how to solve the issue if it were to ever reoccur. Amazing customer support, thanks again!!

Violentis

Mar 17, 2025  on Shopify

I would recommend this because everything is on point and very informative the experience of the customer service is amazing, Parcel Panel Tracking is the best I would recommend.

bindrz

Mar 16, 2025  on Shopify

We have been using Parcel Panel for over a year and have not have any issues. Support is very responsive as well.

Vonthya

Mar 13, 2025  on Shopify

As always , the app is super amazing, the support is “10stars”…..very professional and above all friendly….

Witharmour

Mar 11, 2025  on Shopify

Great, you can display the logistics information on the order, and you can see the order at every step

LEX Québec

Mar 05, 2025  on Shopify

Parcel Panel ist einfach übersichtlich und alles ist voreingestellt du brauchst dich um nichts kümmern und kannst sofort loslegen

Shogun Style

Feb 28, 2025  on Shopify

Great app, using for all our stores The support team is super professional, always there to help out in case anything needed can't recommend this enough

Hobbygaren

Feb 28, 2025  on Shopify

Snelle reactie als je een vraag hebt. Donna heeft me weer super geholpen. Using the app for a couple of years in my other webshop.

虹色小部屋 Patifeli (nijiirokobeya Patifeli)

Feb 27, 2025  on Shopify

この企業の注文追跡サービスを使い始めたばかりですが利用しやすいです。企業ガイドも理解しやすく、すぐに店舗サイト内に注文追跡ページを表示できました。 チャットでお問い合わせをした時も、スタッフの方はとても親切で、一生懸命に丁寧に問題を解決していただきました。企業のお客様問い合わせ対応は素晴らしいです。追跡サービスは便利なので、これからもこの企業の追跡サービスを使っていきます

The Troves

Feb 24, 2025  on Shopify

A must have tracking app for any Shopify store! It helps reduce customer support work about order status since the automated notifications keep customers informed. Plus the support team is responsive and super helpful. Highly recommended!

Chantic Home

Feb 22, 2025  on Shopify

Great App I've just started to use it to add value for my customers. I did have some problems integrating my previous orders but i think it's because i set up local delivery and the settings for that can't be edited. The team were more than helpful in trying to help me sort it out. I look forward to seeing how i can use the app when i get more orders in.

ProTrendyz

Feb 20, 2025  on Shopify

Great multi-functional app. Jessica from the support team was very helpful and helped me with any questions!

Etch & Gold

Feb 15, 2025  on Shopify

As a new user, I’ve had a great experience with the Parcel Panel support team! They’re not only quick and responsive, but they also anticipate my needs, making the entire process smooth. I truly appreciate their level of service!

InstaStore Go

Feb 13, 2025  on Shopify

He tenido una excelente experiencia con la persona que me atendió en el chat. Ha sido la única persona que fue capaz de darse el tiempo para encontrar la razón de porqué no había podido rastrear mis pedidos. Ella me ha atendido con mucha paciencia, ha sido muy gentil y me ha solucionado el problema. Estoy muy contenta y agradecida con su enorme ayuda!!

Il mio negozio

Feb 13, 2025  on Shopify

APP che funziona come si deve e con qualsiasi numero di spedizione , sia nazionale che internazionale

Creative Femininity

Feb 12, 2025  on Shopify

This app literally saved my dropshipping business and Cecilia was great! Really good customer support. Xxx

House Of Aaradhi

Feb 10, 2025  on Shopify

Great customer support. App also looks good so far. Will use it more and update details. Thanks for now :)

Story Cabin LLC

Feb 10, 2025  on Shopify

So far the experience is good. I am looking forward to a long history of working together for my customers. 5 stars for their prompt replies to customer service questions.

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