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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,972)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Growshop360

Dec 04, 2024  on Shopify

The app is amazing! There are so many customization options, everything is intuitive and super easy to use. The support is absolutely fantastic and incredibly fast! Thank you!

The Fab Shoppe, LLC

Dec 04, 2024  on Shopify

Donna was just so awesome. You guys came highly recommended from a business friend of mine and I see why! I will be telling more about this your app and service!!

Bien-être-Yoga

Dec 02, 2024  on Shopify

Bien avant tout, je remercie largement l'assistant Kath. J'apprécie beaucoup cette application et je tiens à vous remercier pour votre disponibilité pour l'assistance. Je suis largement satisfait. Encore merci!

WallMotors

Dec 02, 2024  on Shopify

Supporters from Parcel Panel are very friendly and are always trying to help you in any way! Great App. Great Team

MEGART

Dec 02, 2024  on Shopify

very nice app lots of options inside, great support. The overall ratings says everything so dont hesitate to install it for your shop

FEUSSI.LLC

Dec 01, 2024  on Shopify

Je pense qu'ils sont de vrais professionnel en matière de transit et d'envoie des colis. J'apprécie votre professionnalisme!!!

FenTes4you

Nov 30, 2024  on Shopify

Clear app, helpfull employees in the chat, a lot of solutions to provide detailed shipping information to the customers. Big 10 out of 10!

ShopSeven

Nov 29, 2024  on Shopify

Donna was amazing and very helpful; I love Parcel Panel it makes running my business easy and smooth.

Warmals

Nov 29, 2024  on Shopify

They have really good support team, and answer very fast, also the general aesthetics are very good, I recommend this app.

Soul Rise Clothing

Nov 28, 2024  on Shopify

Amazing service from the support team regarding some extra advice I needed on the app. also could I recommend that the app offers the option to print out bulk shipping labels.

Dealmagasinet

Nov 26, 2024  on Shopify

Donna is sooo kind and helpful! I spent hours trying to figure everything out by myself but she helped me with everything in just a few minutes!

AURALISH

Nov 23, 2024  on Shopify

I just want to say Cecilia. You are amazing and you solved my problem. It was great chat with you. Once again thank you.

Luxury Scrunchy

Nov 22, 2024  on Shopify

J'ai eu des soucis sur les couleurs de ma page et le service client a été extrêmement réactif. Ils m'ont répondu dans la minute lorsque je les ai contacté via leur chat en ligne et toutes mes demandes ont été réalisées avec une telle rapidité ! Cela fait plaisir de se sentir accompagnée à ce point, je vous recommanderais ! Merci

Snicx

Nov 22, 2024  on Shopify

It is a great plugin or application on shopify for small businesses like OURS. You get many options to choose from for free. I would 10000% recommend this to everyone for creating a better experience for their consumer.

MeowFamily

Nov 19, 2024  on Shopify

Sehr übersichtlich und schön... nette Beratung und Hilfe um halb 3 in der früh! Sehr zu empfehlen

Pixel Culture

Nov 19, 2024  on Shopify

service clients très réactifs et agréables, super pro et commercial même dans le cadre de l'offre gratuite!!! je recommande vivement!!

Gear Xscape | Adventure Awaits

Nov 17, 2024  on Shopify

Kath went above and beyond to help me. Not only was my question answered, but something was done to help my page that I was not asking for or expecting, but am extremely happy about.

Zyxspire

Nov 15, 2024  on Shopify

Excellent interface, very easy to use and despite it being easy to figure out, it even breaks things down even further if needed. The customer service is great and efficient even for free members and there are many nice free tools, alongside great deals if one wants to purchase a plan down the road. Overall, great app!

NaturaCove

Nov 14, 2024  on Shopify

ParcelPanel is a really great application, I am very pleased. Donna, one of the customer representatives, solved my problem in just 1 minute, thank you parcelpanel family❤️

STILHAVN

Nov 14, 2024  on Shopify

"The customer support from Parcel Panel is outstanding! Quick, helpful, and incredibly friendly. My questions were answered promptly, and the team was always eager to provide the best solution. This is how customer service should always be!"

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