Excellent services from the "Parcel Panel team ". Their app is beneficial for customers who want to track their orders. Customer support is also very supportive and professional especially thanks to " Cecilia " timely and conservative response. Highly recommended

Depuis que j'utilise Parcel Panel Order Tracking pour gérer le suivi des commandes, mon expérience client et ma gestion logistique sont considérablement améliorées. L'interface est simple et intuitive, ce qui permet à mes clients de suivre leurs commandes en temps réel, notamment le nombre de demandes de renseignements sur les statuts de livraison. Grâce à l'intégration facile avec ma boutique, j'ai pu configurer le suivi en quelques minutes. Le service est fiable, et les notifications automatiques rassurent mes clients, tout en renforçant la confiance dans ma boutique. De plus, l'équipe de support est réactive et toujours prête à m'aider, ce qui est un vrai plus ! Je recommande vivement Parcel Panel à tous les marchands souhaitant offrir une expérience de suivi professionnel et optimisée à leurs clients.

The support is great. The feedback is quick and accurate, and it helps me understand things I didn't understand.

I was setting everything up, and I had to contact support for help. They immediately responded and took care of my request! I'm looking forward to seeing how this goes!

Customer service was absolutely a gem when I needed, fast, resourceful and willing to sort and help. I would definitely recommend it.

The absolute best support among Shopify apps. So great to have Parcel Panel on my team heading into the holiday season.

I contacted the support and they got back to me in 3 minutes. Donna was super polite and helpful, she has fixed my account issue with two clicks....she's done more than asked as she has adjusted my setups on the Parcel Panel dashboard. Definitely a five stars service. Well done. I highly recommend their service.

Customer service is outstanding!! I will soon be a paid subscription member of this service and thank you to Kath for her help!!!

Excellent App with Top-Notch Support The Parcel Panel Order Tracking app is fantastic! It makes tracking orders easy and straightforward for both us and our customers. The interface is user-friendly, and the app integrates seamlessly with our store, keeping our customers informed every step of the way. A special thanks to Donna from their support team. She provided outstanding help in no time, resolving my issue quickly and efficiently. Her assistance was excellent and made the process smooth and hassle-free. For anyone looking for a reliable order tracking solution backed by fast, helpful customer service, Parcel Panel Order Tracking is the perfect choice. Five stars, no question!

Appli superbe et que dire du chat en cas de problème, super réactivité parfaite en quelques minutes et en français rien à redire si ce n'est MERCIIII

Right away when started the Trail - free version it was directly a plus support - user-friendly platform very easy to use. and what matters most everything is working as it should be ! Love it.

Quick customer support as well. I think with any software like this there is an adaption phase. The customer support made the adaption much easier.

So far so good! Kath w/ customer support was awesome! Super helpful and hooked me up! I heard this was the best app and I believe it now! I will continue using Parcel Panel as long as a have a shop!

Had an amazing experience with Parcel Panel Order Tracking chat and support! The team member Donna, was incredibly helpful, answering all my questions with patience and clarity. Highly recommend their service to anyone looking for top-notch customer support! ✨

Guter Service mit sehr viel Geduld. Die APP macht genau das, was es soll. Thank you for your patience with me, and I apologize for my frustration earlier. I felt misunderstood regarding my issue.

I recently had an issue with my tracking system and reached out to Parcel Panel’s customer support via chat. I was amazed at how fast their team responded! They quickly understood my problem and provided a solution in no time. The support agent was professional, friendly, and efficient. I’m really impressed with their service and will definitely continue using Parcel Panel for my business. Highly recommend!

The support was great, answered my questions and checked my site just to make sure I had done things correctly. I would recommend this app for anyone

Amazing app fully satisfied with parcel panel and also have many feauters and a great customer support recomended to others

Only started using it a few days ago but so far it looks super helpful, especially the Gorgias integration. That'll save our CX team a lot of time looking up shipment updates.

I'm blown away by the level of support provided. It's always a pain to set up from scratch, as it takes a while to navigate and integrate a new app. But support (Cecilia) was so helpful and speedy, it really took the time and stress out of the process. Will be recommending it to other shops!