I used to absolutely love Parcel Panel but they are experiencing huge technical issues that have cost us a lot of money. They tracking is completely off due to the increase of the holidays which 100% not their fault. That being said as someone coming from a programming background there are multiple workarounds that they could easily have done to resolve these issues. The software is not tracking properly for USPS as it currently sits and will only cause massive frustration for your customers it’s best they see the actually tracking info provided by USPS itself than rely on Parcel Panels API data.

So far it is pretty good. I have run into some issues though. Tracking will not always be 100% accurate and there is no way to manually change this. I have had the app installed about 2 weeks and have had 5 chats regarding updating the tracking numbers all taking 1-2 days. I hope they implement a manual change soon as i waste more time on the chat fixing the issue than it would take me to manually do. So for now it gets a 3 star. ill update again later if improved.

Snelle en goede hulp via de chat. Echt heel prettig zodat je snel verder kunt! Super fijne app in gebruik. Ik ben erg tevreden :)

Your service is really good, especially Kath is really friendly and have quick response for solving any issues. This tracking app is also very helpful and have good features.

Support bombe, habe keine halbe minute warten müssen für mein Direkten Chat, ich wurde super bedient und mein Problem wurde direkt gelöst.

The app is amazing! There are so many customization options, everything is intuitive and super easy to use. The support is absolutely fantastic and incredibly fast! Thank you!

Donna was just so awesome. You guys came highly recommended from a business friend of mine and I see why! I will be telling more about this your app and service!!

Bien avant tout, je remercie largement l'assistant Kath. J'apprécie beaucoup cette application et je tiens à vous remercier pour votre disponibilité pour l'assistance. Je suis largement satisfait. Encore merci!

Supporters from Parcel Panel are very friendly and are always trying to help you in any way! Great App. Great Team

very nice app lots of options inside, great support. The overall ratings says everything so dont hesitate to install it for your shop

Je pense qu'ils sont de vrais professionnel en matière de transit et d'envoie des colis. J'apprécie votre professionnalisme!!!

Clear app, helpfull employees in the chat, a lot of solutions to provide detailed shipping information to the customers. Big 10 out of 10!

Donna was amazing and very helpful; I love Parcel Panel it makes running my business easy and smooth.

They have really good support team, and answer very fast, also the general aesthetics are very good, I recommend this app.

Amazing service from the support team regarding some extra advice I needed on the app. also could I recommend that the app offers the option to print out bulk shipping labels.

Donna is sooo kind and helpful! I spent hours trying to figure everything out by myself but she helped me with everything in just a few minutes!

I just want to say Cecilia. You are amazing and you solved my problem. It was great chat with you. Once again thank you.

J'ai eu des soucis sur les couleurs de ma page et le service client a été extrêmement réactif. Ils m'ont répondu dans la minute lorsque je les ai contacté via leur chat en ligne et toutes mes demandes ont été réalisées avec une telle rapidité ! Cela fait plaisir de se sentir accompagnée à ce point, je vous recommanderais ! Merci

It is a great plugin or application on shopify for small businesses like OURS. You get many options to choose from for free. I would 10000% recommend this to everyone for creating a better experience for their consumer.

Sehr übersichtlich und schön... nette Beratung und Hilfe um halb 3 in der früh! Sehr zu empfehlen