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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,981)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Uniqaya Lifestyle

Jun 12, 2024  on Shopify

I love this app because it is very simple and ease to use. It has so many carrier partners included in its basic plan. I just want the main thing to manually update the courier partner whom the app shows is different from the original one. Regards,

CozyLab

Jun 09, 2024  on Shopify

Je suis extrêmement satisfait du service de ParcelPanel. Leur plateforme est intuitive et efficace, ce qui facilite grandement la gestion des suivis de commandes pour ma boutique Shopify. Le support client est exceptionnel : rapide, aimable et toujours prêt à aider. Merci beaucoup pour les 30 quotas supplémentaires ! Je recommande vivement ParcelPanel à tous les propriétaires de boutique en ligne.

The Bookworm Shack

Jun 09, 2024  on Shopify

ParcelPanel is a highly recommended Shopify app designed to enhance the order tracking experience for both merchants and customers.

PRJKT DMV - Dreams Manifesting Vision

Jun 08, 2024  on Shopify

Donna helped me out quickly and was super friendly! I look forward to using this app to it's capacity!

Rejuva Fresh Global

Jun 06, 2024  on Shopify

Everything about this application is very professional. Live support is instantly available anytime and UX for clients is perfect.

BAHDA Store

Jun 06, 2024  on Shopify

Very useful program, everything I need for my website. Many thanks to Kath for the quickest support I have ever get!

Guavo

Jun 05, 2024  on Shopify

everyone needs this app. and the pricing is reasonable. customer service on point. thank you donna for your help

LuxOcean

Jun 05, 2024  on Shopify

Best Order Tracking App on the Market and the Staff is very friendly. Shoutout to Kath for the help and guidance!

HappyBuyDay

Jun 04, 2024  on Shopify

Jessca a répondu à ma demande très rapidement, moins de deux minutes. Service client très réactif. Je recommande.

Chienalafolie

Jun 03, 2024  on Shopify

Ils ont été très professionnel, rapide à répondre à ma questions et faire ce que j'ai leur ai demandé de faire. Merci Kath!

Little Bennie

May 31, 2024  on Shopify

Dee responded to my questions quickly and patiently, until I understood everything I needed. Thank you!

Love Heaven xxx

May 30, 2024  on Shopify

Love it! Easy to use, very useful app and super customer service! You need this app in your store. :)

Freezibreeze

May 28, 2024  on Shopify

It is awesome working with parcelpanel. Customer support is very impressive timely replies and very collaborative. Loving there services

Silkra

May 28, 2024  on Shopify

I love this app. It's efficient and beneficial for myself and my customers. The customer service is amazing.

Lunessa

Apr 25, 2024  on Shopify

amazing really fast and friendly. Donna even helped me change the tracking link of my previous orders (the orders i got before i even downloaded the app). Thank you very much !!

Aurora Polaris Cosmetics

Apr 24, 2024  on Shopify

this app is very amazing there is a free plan that comes with everything you would need and the support team is just great

YumeJeong Garden

Apr 23, 2024  on Shopify

Donna was too kind and helpful to help me setting up my parcel panel order tracking app on my store page. She was also patient enough to do the needful :)

D.M UNDERWEAR

Apr 23, 2024  on Shopify

This is a wonderful app for shopify Which you may need! And it can help my client to track their order! So useful, have a try!

Galaxy Zone

Apr 23, 2024  on Shopify

I highly recommend the Parcel Panel Order Tracking App for tracking online orders. It's easy to use, provides real-time updates, and has a neat interface that allows you to track all your orders in one place.

Yeadreams R&B

Apr 22, 2024  on Shopify

La acabo de instalar y el servicio técnico es muy rápido y bueno. Subiré a 5 estrellas una vez lo pruebe y funcione perfectamente.

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