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Customer reviews: Parcel Panel Order Tracking

Develop by Shopify

ParcelPanel is a Shopify app designed to enhance post-purchase customer experience with real-time order tracking and delivery updates. This review covers its features, pros, cons, and merchant insights to help you decide if it’s the right fit for your store.

Reviews (1,984)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Gloots

Oct 17, 2025  on Shopify

On Point Sale air and ocean

Oct 16, 2025  on Shopify

Fast !!!!!!

Elianeparis

Oct 16, 2025  on Shopify

Very happy with the support. If I get stuck somewhere, I get help right away without having to wait long.

MontaPlay

Oct 15, 2025  on Shopify

They are very fast

Pälsvänner

Oct 15, 2025  on Shopify

Toppen app och mycket bra service.

Books & Beats CCC Entertainment & G.A.A.B Network

Oct 14, 2025  on Shopify

I'm just getting started with this service but so far suring the set up process Jane, their customer service representative who is helping me is great.

Solarway

Oct 14, 2025  on Shopify

MAISON CALIYA

Oct 14, 2025  on Shopify

Very good!

Jennifer & Sophia Jacksonville

Oct 14, 2025  on Shopify

KiddyWunder™

Oct 14, 2025  on Shopify

The Successful Man Journal

Oct 13, 2025  on Shopify

Lazer Artworld

Oct 13, 2025  on Shopify

Cleari

Oct 13, 2025  on Shopify

DealDistrict

Oct 13, 2025  on Shopify

makkelijker kon niet

Numa Dental

Oct 12, 2025  on Shopify

Toddcraft

Oct 11, 2025  on Shopify

Bromptonic

Oct 11, 2025  on Shopify

Stella Harte

Oct 11, 2025  on Shopify

Jessca is helpful! Thank you!

PUNK

Oct 11, 2025  on Shopify

K3met Design Clothing

Oct 10, 2025  on Shopify

Fast response and help. Its easy to set up, navigate and customise. Would recommend

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