Parcel Panel Order Tracking

Develop by Shopify

$11-$479

/ Month

Built for Shopify

Free plan available 7 Days Free Trial

Verified

All-in-1 order tracker, Track order for higher CSAT and sales

Multilingual support

Branded tracking page

Real-time tracking

Smart upsell system

Powerful analytics

Customizable elements

Automatic notifications

Dropshipping support

About Parcel Panel Order Tracking

Launched Jan 24, 2019

Built by Shopify

Address

San Jose, CA, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

ParcelPanel by Channelwill: reduce WISMO tickets, foster customer loyalty, and drive more sales.

Track my orders in real-time and resolve exceptions before customers complain. Automatically send shipping notifications to keep them informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart upsell system. Access powerful analytics and optimize your shipping solutions. Hide all Chinese origin details with 1 click—perfect for dropshipping. Need help? Contact us via live chat or email, available 24/7.

Track your orders & last-mile delivery, sync shipping info to PayPal tracking.
Engage customers with ParcelPanel notifications when order status updates.
Branded tracking page with estimated delivery dates and more—reduce WISMO calls.
Hide all Chinese origin details with 1 click, perfect for dropshipping business.
Smart upsell system, shipping protection, powerful analytics, and 24/7 support.

Pros

Real-time order tracking, helping deal with exceptions before customers complain
Auto-send shipping notifications to keep customers informed
Create a branded & multilingual tracking page with abundant custom elements
Smart upsell system to drive more sales
Powerful analytics to optimize shipping solutions
Option to hide all Chinese origin with 1 click, ideal for dropshipping
24/7 customer support with good response times
Easy to set up and use
Integrates seamlessly with Shopify themes
Support for multiple carriers, with quick addition of new ones upon request
Free plan available with essential features

Cons

Some users find it a bit pricey
Occasional issues with currency and setup

Top Helpful Reviews

Dr. Johnny's

Dec 04, 2025 on Shopify

Jessca was really helpful in answering some questions about the shipping statuses, as she always is. Kindly give her a raise. Best.

Artissentials

Dec 03, 2025 on Shopify

Very great, simple, clean UI, with lots of customization. I love Dropshipping mode. Can't let the customers know your stuff is from China LOL!

Celeste Adore

Dec 03, 2025 on Shopify

The best tracking platform I have ever used and their customer service team is great. They are always there to help if you have any problems which is really good as a client.

KLYFT

Nov 30, 2025 on Shopify

There is no a lot of explanations on what is going on. Its installed, I have ticked some option, ie dropshipping, but I don't know what it is doing. Do I need to do anything on my store pages? Lets see how it works out.

Boldvision

Nov 27, 2025 on Shopify

Jessca was so helpful, she helped us resolve some problem on our store, and now everything work very well.

Nexto0l

Nov 17, 2025 on Shopify

Fantastic customer support and super easy to use! The setup was straightforward — everything made sense right away. When I had a question, the support team (special thanks to Zessa!) responded quickly, explained things clearly, and even upgraded my free quota on the spot. This app is simple, well-designed, and backed by a team that actually cares about helping new users succeed.

Soul Art Shop

Nov 17, 2025 on Shopify

just in testing phase but for now I can say that the customer service is excellent. Jane is Amazing

Lootquake LLC

Nov 08, 2025 on Shopify

It works seamlessly with all carriers and the customer service provides quick help when needed. Thank you once again, Zessa!

LOOT BOX ART

Oct 26, 2025 on Shopify

Service from Jessica was hassle free. Great customer service. App looks very easy to use. Subbed! Thank you

Jumpkith

Oct 24, 2025 on Shopify

ParcelPanel is an impressive service with a user-friendly interface and seamless integration. The support team is highly responsive and provides quick, effective assistance. Even on the free plan, the range of features offered is quite generous, reflecting their customer-focused approach. In a time when many companies charge hundreds of dollars without delivering real value, ParcelPanel truly stands out. Overall, I’m very satisfied and can confidently recommend it.

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