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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,972)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

InstaStore Go

Feb 13, 2025  on Shopify

He tenido una excelente experiencia con la persona que me atendió en el chat. Ha sido la única persona que fue capaz de darse el tiempo para encontrar la razón de porqué no había podido rastrear mis pedidos. Ella me ha atendido con mucha paciencia, ha sido muy gentil y me ha solucionado el problema. Estoy muy contenta y agradecida con su enorme ayuda!!

Mimi Vert

Feb 06, 2025  on Shopify

good

Homescentiqs

Jan 29, 2025  on Shopify

very good customer service, fast responses

BeautyCrown

Jan 19, 2025  on Shopify

Bonne appli, même si un peu cher

Art'mony

Jan 13, 2025  on Shopify

tres efficace

Al Safyr

Dec 28, 2024  on Shopify

RS Engraving

Dec 17, 2024  on Shopify

Had a few issues with Royal Mail Uk tracking. support were responsive and the issue seems to have been fixed apart from that the app has been great and has a good feature set which helps with customer satisfaction

オリジナルUSAノベルティー名入れグッズ製作専門店・DIGGIT(ディギット)

Dec 15, 2024  on Shopify

App works great. But it sometimes misleads tracking number with wrong carrier. I had to ask contact support every time to correct them. I hope there is a feature that store end can revise carrier by ourselves. Other than that, customer support was fast enough and always solve my issues. Thank you for your help.

La confiserie Fruidoraix

Dec 09, 2024  on Shopify

Oracle Caviar Online Store

Dec 02, 2024  on Shopify

KTrend

Nov 05, 2024  on Shopify

Merci , le temps de reaction etait super, super support client

My Store

Nov 04, 2024  on Shopify

super

Illusion Lap

Oct 30, 2024  on Shopify

The Orderly Shop

Oct 25, 2024  on Shopify

Studio Jane

Oct 23, 2024  on Shopify

top

Le'Loyn Parfums

Oct 21, 2024  on Shopify

Jannah Zaina

Oct 12, 2024  on Shopify

mon chou chat

Oct 03, 2024  on Shopify

Service au top

The Flip Buy

Sep 29, 2024  on Shopify

Pixel Plaisir

Sep 23, 2024  on Shopify

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